Windows 8.1 doesn't recognize my iphone

Hi to all, I'm a bit desperate...
i have an iPhone 5 and the lastest itunes release. and on the last week I have the insane idea of installing windows 8.1
Now i can't see my iPhone on My computer so I cant see the pics I take with it
I don't know what do to...
I've try everything:
I've installed and unistall iTunes
Try an old version
Uninstall usb driver with usbdeview
try to manual install the usbaapl64
check the cable...
NOTHING seems to work...and i'm pretty sick of this...
Oh iTunes recognize the phone and sinc everything...
If could help in device manager I have the yellow exlamation mark on the iphone
I hope u can help me....thanks u so much in advance

Hi there Pygnosis,
It sounds like you have already tried a few things, but you may still find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. 

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