Windows 8.1 email App (Metro)

Is it possible to change the Metro email app from the default live.com account you get to an Office 365 account? I have an O365 account with my own domain which is <user>@domain.com. When I setup Win 8.1 I sign in with my O365 account - <user>@domain.com
- and get my desktop. I also get OneDrive etc and life is good.
However, the email app defaults to a live.com account. I cannot get the email app to sync my O365 account. The option to delete the account in the app is grayed out. If I try to add the my O365 account i get a message that the account is already added.
Can this be changed? I have read these two articles:
http://blogs.technet.com/b/pauljones/archive/2013/10/07/windows-8-1-mail-app-without-microsoft-account.aspx
http://blogs.windows.com/itpro/2013/11/05/mail-app-enhancements-for-the-enterprise-in-windows-8-1/
-but none of them seems to provide an answer.
To sum it up; how do I make my Windows 8.1 sign-in account connect to my O365 email using the same email address? I should add that my machine is not domain joined but in a workgroup.

Hi,
According to your description, you were suffering a problem with Mail APP sync email. You want to remove it and attach it again to fix this problem, isn't it?
In my opinion, it's should be Mail APP communicate with your domain exchange server problem, not Mail APP itself problem. That's to say, even yor remove and add it again, the problem won't be fixed. You can try to add another Mail Account to test if the
app could sync email successfully.
To fix this problem, firstly, try to use ping command to ping your domain exchange server if there was any packet loss. This could help us identify where the problem it is.
Roger Lu
TechNet Community Support

Similar Messages

  • When using the FILE SEND LINK function, why does the system launch a new window if the email app is already open and active?

    I normally have my Yahoo! and Gmail e-mail accounts open and logged into the entire time my system is on. Using your instructions, I have set theFireFox 'mailto' option to USE GMAIL.

    Seems Gmail automatically logged me out. When I logged back in and tried again, it still opened a new window, but used my open account to process the e-mail.
    Must it always open a new window (which then needs to be closed) in executing this function?

  • I am unable to sync my iCloud email with the built in Windows 8.1 mail app

    I can not sync my iCloud email with the built in Windows 8.1 mail app. I've looked on Apple's website and followed instructions for entering the mail settings but every single time I have tried it will not connect. Any ideas?

    This windows 8 app can sync with iCloud/Google calendar.
    http://apps.microsoft.com/windows/app/winpim-calendar/08436f52-dded-44a5-9508-c2 b22235ac1d

  • Why does windows 8 email app share contacts across email accounts?

    Great app otherwise, but WHY does the email app allow all accounts to access every accounts contacts??? This is just awful - top easy to send email from the wrong account. Also, it would be great if the app allowed us to alter UI colors/fonts for each
    account.
    Any option for this?
    Anybody else hate this?

    Hi,
    This seems like design by default, I doesn't find any workaround method until now.
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • TS3274 my ipad won"t turn off. there is a small window with an email text in it and it appears frozen on the screen. How can i turn the ipad off?

    my ipad won"t turn off. there is a small window with an email text in it and it appears frozen on the screen. How can i turn the ipad off?

    Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.

  • Windows 8.1 Mail App doesn't sync Exchange account on desktop but does on laptop

    I was referred to this forum by another Microsoft engineer, and while I do not believe this is where this problem can be resolved, I'm following his instructions.
    I have Windows 8.1 on my desktop PC and an ASUS X205TA laptop. For several months, the three accounts I have under Mail (two Outlook.com accounts and one Microsoft Exchange work account) synced properly on my desktop. 
    In fact, the Mail app on my desktop worked fine with my Exchange account from the first time I used it under Windows 8 in 2012. The version didn’t seem to matter – whether it was Windows 8 Consumer Preview, Windows 8, or Windows 8.1, the Mail app
    connected to my Microsoft Exchange account simply by filling in my email address and password.
    Sometime this past summer, however, in the July timeframe, the Mail app stopped synchronizing with my Exchange account. In an effort to repair it, I removed and attempted to reinstall the account. This time, it would not let me load the Exchange account, even
    when including additional information (domain, server, user name, et. al.).
    This past fall, I purchased the ASUS notebook with Windwows 8.1 installed, and I was able to successfully load my Exchange account in Windows Mail using just my email address and password, as well as the two Outlook.com accounts, and all three accounts synchronize
    properly. When I went back to my desktop, however, I noticed that the Liberty email account was listed under my Mail app. Apparently, since my laptop and desktop configurations are registered under the same Microsoft account, when they synchronized, the Liberty
    email account which I successfully loaded on my notebook appeared on my desktop system as well. 
    The Mail app on the desktop, however, still can’t synchronize with my Exchange account so, in effect, I’m back to where I was in July. I would also add that I'm running Microsoft Outlook 2013 on my desktop and laptop and, in both cases, all three of my email
    accounts are installed and working properly.
    I don’t know if this information gives you insight into what the problem might be, but it’s apparent that there’s something in the configuration of my desktop Windows Mail app that is causing the problem. It’s working just fine on my notebook.
    I've uninstalled and reinstalled the Mail app multiple times, run the App Troubleshooter, and tried a Clean Boot installation of the Exchange account. None of these fixed the problem.
    As I told the other Microsoft engineer, if this were an Exchange problem, I wouldn't be able to connect to my Exchange account in Outlook 2013 on my desktop and my laptop, nor would I be able to connect to my Exchange account using Windows 8.1 Mail
    on my laptop.
    The problem is specifically with the Windows 8.1 Mail app on my desktop PC, and its sudden inability to sync with my Exchange account after it worked in every iteration of Windows 8 since 2012.
    I have posted this issue in this forum as suggested, but my troubleshooting does not point to an Exchange problem, but rather a Windows 8.1 Mail app problem on my desktop PC.
    Can you help?

    Hello ronontheright,
    Do you mean that only the Exchange account in the desktop Mail app can’t sync?
    Please take a look at the following article.
    http://blogs.technet.com/b/exchange/archive/2012/11/26/supporting-windows-8-mail-in-your-organization.aspx
    Exchange ActiveSync can be used to sync data for email, contacts, and calendar. The Windows 8 Mail app supports Exchange ActiveSync.
    Please open the Windows Store app Calendar and People to check if they can normally sync.
    Please try to remove the account in Mail app and sign in again and check if the issue still exists.
    Best regards,
    Fangzhou CHEN
    Fangzhou CHEN
    TechNet Community Support

  • Android email app formatting errors

    Some emails viewed by the standard Android email app don't format corrrectly.  However the formatting is correct if I use the Gmail app instead.
    Below are two screenshots of the same email. The first using the standard email app has errors - some HTML has not been rendered correctly. The second using the Gmail app is fine.
    Am using the latest KitKat.
    Any suggestions about how to fix this?
    Standard app
    Gmail app

    Unfortunately that failed to work.   Its only a very small number of emails that are affected - from certain senders.  So the ones from Banana Republic (for example), always seem to go wrong on this email app. They work OK on the Gmail app, on Windows Live Mail on my computer, and on our IPad.
    I now realise this app is a Sony specific app and not a general Android app.   I believe there is a minor bug that fails you correctly handle certain HTML sequences. I suspect it has probaly not been kept up-to-date with all the HTML protocols.
    Could you report it to the Sony developers.
    Many thanks.

  • My Windows 8.1 email is behind for about 2 days.

    My Windows 8.1 email is behind for about 2 days. It says sync and the Tile shows latest emails, but the inbox noes not have the last two days. I dont have folders.
    Carmelo Milian

    Hi,
    In addition, we may also take a look at the following two articles to see if they could help here:
    Troubleshoot email
    Troubleshoot problems with an app
    Best regards
    Michael Shao
    TechNet Community Support

  • IPad 2 email app won't run

    Just recently upgraded to 7.0.4 and now my email app will not run.  When I run the app, the email window briefly pops up for about a second and then closes.  I've tried killing the app in the taskbar and I've also did a respring and a reboot and nothing has helped.  Anyone have any ideas?
    Thanks.

    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...

  • Some of the attachment in the email is not displayed in email app

    I'm unable to view attachments in some of the emails which are able to see in browser but not in email app. please help me on this i'm using macbook air with mac osx version 10.8.4

    Quit Mail. Force quit if necessary.
    Back up all data. That means you know you can restore the Mail database, no matter what happens.
    Triple-click the text on the line below to select it:
    ~/Library/Mail/V2/MailData/Envelope Index
    Copy the selected text to the Clipboard (command-C). In the Finder, select
    Go ▹ Go to Folder
    from the menu bar. Paste into the box that opens (command-V), then press return.
    A Finder window will open with a file selected. Move the selected file to the Desktop, leaving the window open. Other files in the folder may have names that begin with "Envelope Index". Move those files, if any, to the Trash.
    Log out and log back in. Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is corrupt and that Mail has to quit. Click OK.
    Test. If Mail now works as expected, you can delete the file you moved to the Desktop. Otherwise, post your results.

  • N97mini email app does not receive and send emails

    I have installed Nokia email app (build 10.2.0.26 (main)) onto my N97mini. I have setup it up to fetch emails from my gmail and yahoo mail accounts. I also added gadgets to my screen so that I can view incoming emails. It worked before. But now, it stops fetching emails. When I go options->tools->connection info, it always shows offline mode.
    I use several wifi network between home and school. Other app like opera works fine. I can use opera to access my gmail. When I do options->Send/receive, nothing happen. The icon on the top of the email screen is always a circule with a slash. So it means offline mode. I suppose when I click Send/receive it should go online to check emails. But it does not. Very few times, it goes online and checks email by itself. But I have no idea what triggers that.
    The setting is:
    what to sync [Inbox] = sync enabled
    when to sync [days] = 7 days; [hours] = on all day; [disable sync when] = battery at 15%; [Send and receive] = soonest;
    Please advice what do I miss here?

    now my one account works perfectly without any additional changes, but my other one works not.
    it shows that my password or username is wrong then i deleted it, created it new. after typing password and username 10 times right it worked. i got my emails and one minute later the same problem again...
    i really do not understand the problem... i use the same preferences for the other account and it works, and everything worked untill yesterday. seems like it works if the iphone just wants to.
    i am feeling like using windows
    my provider is gmx. pop account information with my adress and name, server for incomming emails: hostname is pop.gmx.net username and password are correct.
    thank you.

  • My screen has a permanent floating window with an email address on

    Using Mac Book Pro Retina 2,3GHz OSX Yosemite , i have a permanent floating window showing an email address , want to erase.

    Try force closing all windows
    Command-W
    Close the front window. To close all windows of the app, press Command-Option-W.
    Then boot to Safe mode and then to normal mode.
    The as necessary
    First try
    Remove unwanted adware that displays pop-up ads and graphics on your Mac
    Next:
    Adwaremedic: Removes all known adware from your Mac
    If you can't download it since the malware is preventing it then see:
    https://discussions.apple.com/docs/DOC-7792

  • Yahoo Mail push problem with stock email app

    It is nice to see that Verizon is offering push services for yahoo mail (and possibly for others as well, I only tried yahoo) on select phones now, the Droid Charge being one of them. If you add a yahoo account in the stock email app, it configures it through "Verizon email gateway server" and the messages will be pushed to the phone just like gmail had been, and you will get your new messages almost instantaneously.
    I previously had an htc incredible and that phone did not have that feature. My e-mails were being checked at an interval that I could select, but not pushed.
    What this email gateway does is (as I understand it): 1) your phone sends your credentials to the gateway server where they are stored, 2) the server connects to yahoo mail servers with your credentials, and 3) whenever there is a new message, the gateway server retrieves and pushes it to your phone, in other words it pretty much acts as the middle man that has a notification capability. The gateway server only accesses your inbox folder and it only does incoming services. For other things such as sending messages or checking other folders, your phone connects to yahoo mail servers directly. My incredible on the other hand used to connect to yahoo mail servers directly for everything including inbox access and unfortunately those servers do not have the push capability to mobile devices.
    I got the Charge over two weeks ago and enjoyed push on yahoo for about ten days. But then suddenly it stopped working. It would no longer update my inbox even when I selected refresh through the menu. If I went into other folders, they would update and I could send emails. However, my inbox would not update. I waited a day, then I went into settings/apps/manage apps and deleted the cache and data of the mail application to fix a possible glitch. (It works on the market app when all of your downloaded apps disappear from the list every once in a while due to a glitch)
    I ended up with a blank inbox that couldn't download any of the messages. Then I removed the yahoo account and tried to readd. Now I get the "Fetching mailbox failed, retrying. . ." error and sometimes it retries for up to a half hour (until I manually stop it) or sometimes it says "Unable to connect to server" after a couple of minutes.
    Following is a list of things I tried:
    1) Set up a different Yahoo account:
    Works without a glitch, push enabled
    2) Try the original email account with wrong password:
    Gives a credential error, so password authentication is not the problem
    3) Manual configuration through selecting "Others" rather than "Yahoo Mail" in the add account menu:
    Unchecking "Use Verizon email gateway" makes it work, but without push. My phone is able to connect to Yahoo servers directly with the same exact settings
    I am pretty sure the problem is with the Verizon gateway server having a glitch with my email account. So someone in charge of that server has to go through the list of accounts set up and either reset or delete mine, so I can set it up again through my phone.
    I called Verizon support the other day and finally talked to a level 2 rep after having to do the restart, take battery out and all that nonsense. It took them a while to understand the actual situation. It's not their fault really, my problem is complicated and a level 2 rep simply does not have that kind of knowledge. They tried to connect me to Samsung representatives, which was a waste of time, because there is nothing wrong with the hardware as it works with a different yahoo account with no problems, and it also works when connecting to yahoo directly. After spending two and a half hours on the phone, and after the rep talked to her supervisor and the samsung reps to learn more about the verizon gateway server, she finally told me I was right about the issue, and assured me that they would fix it and call me within two hours.
    It has been two days, I haven't heard a thing.
    What frustrates me is that there wasn't a single person there who could even grasp what could be causing the issue. They had never heard about the email gateway, I had to explain to them. I am not mad that the level 2 rep or her supervisor didn't know, but I am pretty **bleep** that they could not put me in touch with a person who did.
    I know there is at least one person at Verizon who manages the gateway server, but the question is how can anyone contact him???
    Verizon keeps offering these new services that are really cool for the most part, but their support system is very disconnected from their engineers/technical staff. The customer service is unable to fix problems other than billing issues, and their answer for everything else is to "take the battery out and restart the phone".
    For now, I set up my account manually, without the Verizon email gateway, so I don't have "push" working. It's a shame because it is such an easy thing to fix only if I could get in touch with the right person.

    UPDATE:
    After waiting for about ten days, I tried setting up my e-mail the regular way (by selecting yahoo mail) again yesterday. To my surprise, it went through without a glitch. I guess the cache of the gateway server must have been reset.
    I have been enjoying push for yahoo mail for the last 24 hours again. But I just noticed now, that the problems might be starting again. There are recent e-mails that don't show up on my phone, but do through yahoo's web mail page. When I select "refresh" through the menu on the phone, I see the circle in the top corner spinning for as long as I wait, but the e-mails don't get downloaded. That is exactly how my problems had started in the first place. I will give it the benefit of the doubt and wait and hope that it fixes itself.
    There might be a compatibility problem with yahoo servers and the verizon email gateway because I have two gmail accounts set up with the stock e-mail the same way, both using verizon's gateway server for push, and they have both been working with no problems for almost a month. (Even though sometimes the "push" is delayed by up to 5-10 min, most of the time it is within a couple of minutes and that's fine, I'm not that picky) And when I do "refresh", ti only takes a few seconds to complete the request.
    And I still haven't heard anything from Verizon.

  • Create a signature capture for Windows Phone 8.1 App

    I am creating a Windows Phone 8.1 app with signature capture control on one of my page. I am looking for an approach using C# so that I can draw points on a XAML with Canvas control. But it seems like that InkPresenter name space is removed from Windows
    Phone 8.1. Is there anyway I can get it around?
    Thanks, 

    Hi edwlin,
    Please try the suggestion provided by Rob Caplan in this thread:
    https://social.msdn.microsoft.com/Forums/windowsapps/en-US/2a428bef-d7a3-423b-a288-4c4b4efa8034/capture-digital-signature-in-windows-phone-blank-app?forum=wpdevelop
    Quote:
    You can capture the signature by listening to pointer messages and storing the points as they come through. You can then render them as Path segments.
    See Quickstart: Pointers
    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click
    HERE to participate the survey.

  • Make clickable UI-elements for windows Phone 8.1 apps maps

    Windows Phone 8.1 App , C#
    I would like to let the user add Pushpins ( which apparently are called MapIcons ) to the map and when the user clicks the newly created Pushpin some other ui-elements should appear.
    But apparently MapIcons are not clickable and you can not inherit from them since they are sealed, so no luck in making them clickable.
    I tried to just extend from Windows.UI.Xaml.Controls.Button , but those have not Location, probably because the do not belong to the Windows.UI.Xaml.Controls.Maps-namespace. So I can not really add them to the Windows.UI.Xaml.Controls.Maps.MapControl.Children
    or Windows.UI.Xaml.Controls.Maps.MapControl.MapElements, since they will not be on the map where I would want them to be.
    So how do you make a clickable ui-element that I can give a location on the map?
    I already was here
    https://msdn.microsoft.com/en-us/library/windows/apps/xaml/dn792121.aspx#showing_xaml_controls_and_shapes_on_the_map
    But I don't see how I can add clickable elements to my map
    I could write something like this of course
            <Maps:MapControl Grid.Row="1"
                x:Name="map"
                MapServiceToken="token"
                >
                <Maps:MapIcon>
                </Maps:MapIcon>
            </Maps:MapControl>
    But this MapIcon again is not clickable and it also staticly coded. I want to add mine dynamic.

    Hi Michael,
    Yes, as you said the MapIcon is not clickable, then for the workaround, please try to check the reply which posted by @Jogy in here:
    http://stackoverflow.com/questions/25377526/windows-phone-8-1-mapicon-click-event .
    Rest Regards,
    Amy Peng
    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click
    HERE to participate the survey.

Maybe you are looking for