Windows 8.1 Error for Dell Printer 1320c

I have a Dell 1320c printer which works fine with my Vista Laptop on an USB socket, as it is not networked.
I recently purchased an ASUS N550JV 64 bit Laptop with Windows 8.1, containing driver Dell 1320c HBP, which does not work with the printer using the USB socket and results in a flashing Tray 1 lamp.
I reviewed various blogs and other people were having the same issue and were suggesting using the Windows 7 driver.
The Dell website at URL http://www.dell.com/support/article/uk/en/ukbsdt1/SLN287168/EN states:
Model Number
Windows 8.1 and Windows RT 8.1 Compatibility
Windows 8.1 Web Package availability*
Windows 8.1 drivers in CD**
Windows 8.1 drivers in OS or Windows Update***
1320c
Windows 8.1 and Windows RT 8.1 Compatible
To be released
No
Yes
I disconnected my printer then removed the driver Dell 1320c HBP from the Devices and Printers page.
The Microsoft website at URL http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/ProductDetailsViewer?Name=Dell%201320c%20Laser%20Printer&vendor=Dell&Type=Hardware&tempOsid=Windows+8.1 states that Windows 8.1 is compatible with the printer and I downloaded driver folder 1320c_SSW_20090918 from this page.
I clicked the “Setup” “Application” for this including leaving the boxes ticked for options:
Support Tools;
Supplies Management System; and
User’s Guide.
This resulted in only “Dell Supplies Management System” being installed so I am still unable to print.
I then tried “Add Printer” but a .inf file was not included in the downloaded zip.
What am I doing wrong and will be grateful for any help?.
Kind regards
Allan

Most of issue like this regarding BIOS update
You should follow this document from Gateway to upgrade Windows 8.1
http://gateway-us.custhelp.com/app/answers/detail/a_id/32011
I suggest you revert back to Windows 8, and ask for technical detail to Gateway regarding this before you update your PC

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Hello there @AndyG74
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Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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Welcome to the forums malvernlink_asp,
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Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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hi
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Windows 8.1 Error for Dell Printer 1320c

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