Windows 8.1 explorer.exe error, on shutdown

Hello
I am experiencing a problem, after I upgrade to Window 8.1, i get "explorer.exe - Application Error" dialog every shutdown.
Which reads
The instruction at 0x42e93cd9 referenced memory at 0x00000000. The memory could not be read.
It then only gives me the option to terminate it. Sometimes it hinders m ability to shut down my computer, other times it closes after a few seconds and
shuts down.
My computer is a ASUS X550L
Thanks

Check this : http://social.technet.microsoft.com/Forums/windows/en-US/ef0a5644-5b92-49d6-91de-338e8e409b99/windows-81-explorerexe-application-error-during-shutdown-process?forum=w8itprogeneral
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reading the thread.

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Windows 8.1 issue explorer.exe error on shutdown NOT resolved and painfully slow bootup

Hi,
I have a brand new HP Pavilion Laptop with Windows 8 64bit. I just downloaded the free update to 8.1. And then problems started.
First off, the boot up time has almost doubled. Just before the desktop becomes visible, there is a 10 second period where all you see is a black screen. At times this is more than 10 seconds. Then the desktop wallpaper can be seen.
Secondly, the most annoying problem-, everytime I shutdown or restart , I get an explorer.exe error saying memory cant be read some instruction referenced memory at 0x00000000. ?! What the h-- is this ? I mean is this what we expect to see after updating to
Windows 8.1 ? This is ridiculous. There is no offical response from the developers either. This is affecting many people all over the world and there is not even any official patch or announcement ?
I have read similar posts here and none of the solutions work. Someone says edit the registry, someone says remove the bluetooth service from startup ?! nothing and stopping a bluetooth service should not be considered a solution. Why should I not be able
to use bluetooth just to resolve this Windows 8.1 error ??
Please fix this problem urgently. And DO NOT ask us to re-install windows... I mean come on.. You think people have nothing better to do than installing/reinstalling Windows throughout the day ?? Bandwidth does not come cheap everywhere in the world either.
Please release a patch or some guidelines on fixing this problem ASAP.

Hi, I have checked with that link on HP's site and for my product number it said that my laptop has been tested-Update your System from Windows 8 to Windows 8.1
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Windows 8.1 Explorer.exe memory error during shutdown

When i upgraded to windows 8.1 when I log off, restart or shut-down an explorer.exe error pops up saying something about memory referenced at 0x0000000 could not be read (not exact amount of zeros) sometimes it doesn't. it doesn't halt the process but just
sits there and then goes away after about two seconds.... I have downloaded about 6 programs after getting windows 8.1 and all the programs are very CPU intensive (Cinema 4D, After Effects and Photoshop) which means it could be the programs or the OS or even
the account, after checking other accounts they don'tseem to get the error but it doesn't happen on my account if i just login then log off, if I launch Photoshop or something then it may or may not get the error.
Please Help As The Computer Is ONE day old at the time of posting this.
Would you recommend waiting for some sort of update or maybe uninstalling the programs or even wiping windows 8.1 back to win 8 (Not Preferred but will consider in case problem escalates)

Hi,
Since this issue doesn’t happened on the other account, this problem appeared to be caused by corrupted user profile.
Please know that some appdata will create under your user profile, once you open one of these apps, and log off, system may fail to save files under the appdata. That should be the cause.
I suggest we follow steps in this article to repair your user profile to see what’s going on:
How to fix corrupt user profile in windows 8?
http://mywindows8.org/fix-corrupt-profile-in-windows-8/
This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore,
Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there.
If the issue still persists, please photograph the error message and collect crash dump file, then upload here via skydrive or similar network device and share the link here for further research.
To collect the crash dump, follow these steps:
First enable app crash dump collection by copying following words into notepad, saving it as dump.reg and importing it:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\localdumps\explorer.exe]
"DumpFolder"=hex(2):63,00,3a,00,5c,00,63,00,72,00,61,00,73,00,68,00,64,00,75,\
00,6d,00,70,00,73,00,00,00
"DumpCount"=dword:00000010
"DumpType"=dword:00000001
"CustomDumpFlags"=dword:00000000
Then, open a program which may cause the issue. If error appeared, please find the crashdump file under c:\.
Also, you can try to analyze dump by yourself if you would like to：
How to analyze app crash dump file:
http://blogs.technet.com/b/askperf/archive/2007/05/29/basic-debugging-of-an-application-crash.aspx
Hope this could be helpful.
Kate Li
TechNet Community Support

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ok, I found a possible solution here:
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http://www.kapilarya.com/fix-getting-explorer-exe-error-on-windows-8-start-up
Open regedit.exe, go to
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"A programmer is just a tool which converts caffeine into code"

Windows 8.1 - "explorer.exe - Application Error" during shutdown process

Hi,
After I upgrade to Window 8.1, i get "explorer.exe - Application Error" dialog every shutdown.
It contain: "The instruction at 0x74fd40b9 referenced memory at 0x00000000. The memory could not be read.
Click OK to terminate the program
Click on CANCEL to debug the program."
(Sorry, my account can't post link or image. So i can't show you the picture capture)
When I had used Window 8, it didn't happen.
Please help me to solve this problem.
My machine is: HP ENVY DV6 7214nr.
Thanks,
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I am having the issue when shutting down windows 8.1. Did not occur before the update with Windows 8. At shut down, Pop up displays for only a few seconds. HP Envy I7.
Explorer.exe - Application Error
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After going through the running applications one by one, I finally isolated the problem on my HP Envy to the Bluetooth Application. I disabled the Bluetooth task in Startup and made sure it did not load. Afterward, no more Explorer.exe - Application
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I haven't tested it yet, but I saw that I needed to disable the driver on startup, which I did. So I'm wondering if there is any fix to this issue. ANY support would be great. Thank you!

Hi,
If no further help needed, please mark this thread as answered.
And any more questions, please feel free to ask.
Best regards
Michael Shao
TechNet Community Support

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Windows 8.1 explorer.exe crashes EVERY time I open a window

I upgraded from win8 home yesterday and notices I was getting errors when using windows to copy files from my laptop to computer over my wifi.
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Faulting application name: Explorer.EXE, version: 6.3.9600.16441, time stamp: 0x5265dec8
Faulting module name: verifier.dll, version: 6.3.9600.16384, time stamp: 0x5215f8f7
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Faulting process ID: 0x16c4
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Faulting module path: C:\WINDOWS\system32\verifier.dll
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Faulting package full name:
Faulting package-relative application ID:
Explorer has however started running properly since I ran C:\ from the run prompt. Any folders I click on seem ok and now I can open explorer normally.
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Hello,
Please download this
ZIP file and extract it. Once extracted, double-click the REG file to import it into the registry. Once done, this will enable creation of crash dumps when Explorer crashes. So, the next time this happens. you should fine a DMP file on your desktop. Compress
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Searchindexer.exe and explorer.exe errors

A few days ago I uninstalled Norton with Revo Uninstaller and installed malwarebytes pro. I restarted my computer only to find that approximately every 3 seconds, explorer.exe crashed and restarted. This went on for about 3 days. The event viewer showed
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http://social.technet.microsoft.com/Forums/windows/en-US/38a0ac31-501d-4b84-9b75-5d64fd684e10/workaround-windows-search-service-terminated-unexpectedly-faulting-application-searchindexerexe?forum=w7itprogeneral
Here's what I've done so far.
ran malwarebytes full system scan - found a few problems but after fixing them the main issues persisted.
ran sfc/ scannow (7-8 times... found issues at first but now returns the message "Windows Resource Protection did not find any integrity violations.")
Set 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Search\SetupCompletedSuccessfully' from 1 to 0
left computer on overnight (windows explorer still crashing every few seconds)
hard reset by removing the battery. Now windows explorer won't load at all. (no desktop, no modern UI or Taskbar)
attempted to rebuild the index, which didn't work.
Here's the what the event viewer shows
Faulting application name: SearchIndexer.exe, version: 7.0.9600.16384, time stamp: 0x5215d4c4
Faulting module name: PROPSYS.dll, version: 7.0.9600.16504, time stamp: 0x52c84647
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Fault offset: 0x000000000002e7cf
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Faulting application path: C:\WINDOWS\system32\SearchIndexer.exe
Faulting module path: C:\WINDOWS\system32\PROPSYS.dll
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Faulting package full name:
Faulting package-relative application ID:
and
Faulting application name: explorer.exe, version: 6.3.9600.16441, time stamp: 0x5265dec8
Faulting module name: PROPSYS.dll, version: 7.0.9600.16504, time stamp: 0x52c84647
Exception code: 0xc0000005
Fault offset: 0x000000000002e7cf
Faulting process ID: 0x4038
Faulting application start time: 0x01cf2c003f8be4cd
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\SYSTEM32\PROPSYS.dll
Report ID: 7f1c8601-97f3-11e3-bf18-ccaf78ef940c
Faulting package full name:
Faulting package-relative application ID:
I can't run Microsoft's fix it because explorer.exe won't load, so trying to save any installer results in Firefox crashing.
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Edit: did a system restore. returned with an error saying system restore error failed while deleting c:\$MFT\
An unspecified error occurred during system resotre (0x8007007b)

I have a very similar problem involving this module. It has errors and eventually the system reboots with a Kernal error 41 which I believe is from this application, the error code is
Faulting application name: SearchIndexer.exe, version: 7.0.9600.16384, time stamp: 0x5215d4c4
Faulting module name: MSSRCH.DLL, version: 7.0.9600.16384, time stamp: 0x5215d425
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Faulting process ID: 0x1b84
Faulting application start time: 0x01cf4f7e92d28b12
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Windows 8.1 "explorer.exe" gradually slows down - Observation

Hi, I posted a question a year ago about Windows 8.1 gradually slows down issue, and it seems still not being solved. I recently found some new clues about this, hope it can be useful. (Please read the original post first
since it contains basic descriptions of the issue:
https://social.technet.microsoft.com/Forums/en-US/f9ab40a8-6681-4c66-bdbd-9de7b2fb021f/windows-81-gradually-slows-down-after-hours-speed-returns-normal-if-restart-explorerexe?forum=w8itproperf)
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Polyhedron,
This main reason of this issue is not the Windows system. A page fault occurs under these situation:
1. A program requests an address on a page that is not in the current set of memory resident pages.
2. The virtual memory system has become unstable because of a shortage of physical memory (RAM).
3. The virtual memory system has become unstable because of a shortage of free disk space.
4. The virtual memory area is corrupted by a program.
5. A program is attempting to access data that is being modified by another program that is running.
Please refer this blog to determine it's hard faults or soft faults.
The Basics of Page Faults
http://blogs.technet.com/b/askperf/archive/2008/06/10/the-basics-of-page-faults.aspx
In addition, from your description, since the background slide itself is without problem, I suspect the root is your ram. Try to increase the amount of memory or reduce the cache size for test.
Karen Hu
TechNet Community Support

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Hi.
(Sorry if this is in the wrong category.)
Just today, I downloaded a Windows update(it said I had like 150+ things to install, so I did) Well, that's where my problem began. Once I did that, I turned my laptop on and right after I type my password in and click enter, I had an "explorer.exe"
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After I clean install of Window 8.1, i get "explorer.exe - Application Error" dialog every shutdown.
Hi,
Did you mean that this problem occures as soon as Windows clean installed? If so, it may be Windows installation ISO or RAM problem. Since you said Windows 8 works normally, it should be Windows 8.1 ISO problem.
However, if this problem occures after you install some applications, it should APP problem, not system.
Roger Lu
TechNet Community Support

Windows 8.1 explorer.exe error, on shutdown

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