Windows 8.1 fails to boot with error code 0x5c after moving physical drives

Hi,
i just rearranged hard drives on my desktop PC. I removed 4 RAID drives, installed a single drive and reattached all drives into different SATA connectors on the motherboard.
After this, my PC doesn't boot. IT always fails with errorcode 0x5c. My OS is on SSD drive, which was not part of the RAID drive so it should boot up just fine - except it doesn't.
I've tried safe mode, I've tried starting with driver signature enforcement disabled - but it never does boot up properly.
What else do i do apart from reinstalling the OS?

Hi,
This error 0x5c indicates that the HAL initialization failed. A hardware abstraction layer (HAL) is an abstraction layer, implemented in software, between the physical hardware of a computer and the software that runs on that computer.
It seems that the issue can be cause by interface compatible. Please enter BIOS and change SATA to AHCI to see what’s going on.
Also, I suggest you arrange your 4 RAID drives back to original SATA connector and connect the new single drive to another to check the results.
Hope this could be helpful.
Kate Li
TechNet Community Support

Similar Messages

  • Windows Update Client failed to detect with error 0xc8000247 after using Lenovo System Update 5

    My Windows 7, SP1 was running fine, until I installed few updates on 10/15 using Lenovo System Update 5 then Windows Update stopped working, shows as RED:
    {CE3119AD-35EF-41CF-9C21-C7698FEB8393}    2013-10-14 21:53:00:256-0700    1    147    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Software Synchronization    Windows Update Client successfully detected 4 updates.
    {EB17A01A-EB6E-49FF-9EA2-AA0DD063B4B1}    2013-10-15 04:15:54:069-0700    1    162    101    {C61A0D00-3E51-48AC-B0AF-1D3E02B9E5D3}    201    0    AutomaticUpdates    Success    Content Download    Download succeeded.
    {77DAE88F-2795-4258-8BBF-8D27E53662CF}    2013-10-15 12:10:38:196-0700    1    193    102    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Content Install    Restart Required: To complete the installation of the following updates, the computer must be restarted. Until this computer has been restarted, Windows cannot search for or download new updates:  - Security Update for Windows 7 for x64-based Systems (KB2862330)
    {1398F777-3AEF-4D1D-BE4C-407EC4AEAD4C}    2013-10-15 12:15:25:676-0700    1    183    101    {C61A0D00-3E51-48AC-B0AF-1D3E02B9E5D3}    201    0    AutomaticUpdates    Success    Content Install    Installation Successful: Windows successfully installed the following update: Security Update for Windows 7 for x64-based Systems (KB2862330)
    {A220898A-E5FE-4FE7-8413-2B0C7B4013D0}    2013-10-15 12:15:25:766-0700    1    202    102    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Content Install    Reboot completed.
    {A5400FF2-33ED-4A47-8409-13E5DFE16A6D}    2013-10-15 19:29:31:486-0700    1    147    101    {00000000-0000-0000-0000-000000000000}    0    0    ChkWuDrv    Success    Software Synchronization    Windows Update Client successfully detected 0 updates.
    {43C533EE-775D-445E-A652-06648B72DE65}    2013-10-15 19:29:49:702-0700    1    147    101    {00000000-0000-0000-0000-000000000000}    0    0    ChkWuDrv    Success    Software Synchronization    Windows Update Client successfully detected 0 updates.
    {D6AAAFFB-7F18-4A7E-B39D-1BA09CDC5E6D}    2013-10-15 19:30:05:744-0700    1    147    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Software Synchronization    Windows Update Client successfully detected 3 updates.
    {4E73B1C1-5BA2-415D-AB34-92F7AB3DB418}    2013-10-15 19:30:08:753-0700    1    147    101    {00000000-0000-0000-0000-000000000000}    0    0    ChkWuDrv    Success    Software Synchronization    Windows Update Client successfully detected 0 updates.
    {51248882-41AC-4E59-B813-87AD326310AD}    2013-10-15 20:00:05:044-0700    1    183    101    {DBD3B4E9-0357-47DA-8317-D0CF2163BFE6}    501    0    wusa    Success    Content Install    Installation Successful: Windows successfully installed the following update: Hotfix for Windows (KB2661796)
    {FB2B8E5E-442C-4E76-B23D-6A41B4324C9D}    2013-10-16 00:11:39:832-0700    1    148    101    {00000000-0000-0000-0000-000000000000}    0    c8000247    AutomaticUpdates    Failure    Software Synchronization    Windows Update Client failed to detect with error 0xc8000247.
    Lenovo Thinkpad W500, Intel (R), Windows 7, SP1, latest updates as of Oct 15
    (1) Checked Setting,  set to automatic update whenever, even changed to never update, rebooted the OS and changed back to automatic update and rebooted the OS.
    (2) Stopped Windows Update Services, renamed SoftwareDistribution folder and started the window update services and rebooted.
    (3) Ran MS FIXIT
    (4) Ran System File checker Scan (sfc /scannow)
    (5) Ran CHKDSK /F
    (6) Installed "Intel Rapid Storage Technology" drivers from Lenovo site
    (7) Ran Update for Windows 7 for x64-based Systems (KB971033)
    None of the above possible recommended solutions were able to fix the issue yet and now I am getting a message your Window is Not Genuine!
    Any help or guidance is appreciated.
    Solved!
    Go to Solution.

    The Lenovo System Update installed the "Intel Matrix Storage Manager driver 8.9.2.1002" right before the Windows Upgrade got broken. So in the Device Manager under IDE ATA/ATAPI Controllers, I choose Intel ICH9M-E/M SATA AHCI Controller, on the Driver Tab, I choose the option "Roll Back Driver" and after rolling back the driver and restarting the OS, now Windows Update is working like a Champ!
    The End!

  • CC app manager update  failed with error code 50 after reaching about 35%

    Trying to update the CC app manager. The update is always very slow  (I have ATT DSL, lowest level) and I usually terminate it after an hour or so. Today I let it run and it failed with error code 50 after reaching about 35%. Any ideas?

    Update to my original post. I read through some of the suggestions that I found in other threads for fixing this problem, and it appears that this has been an ongoing issue. Numerous fixes have been suggested, some very convoluted, difficult, and involved, including those that came from the customer support folks.  I passed on those as this should be something simple. How Adobe manages to let updating of their own software turn into an ongoing problem is beyond me and sort of defeats the purpose of subscribing. I then noticed that a simple fix had been suggested a few times, so I tried that.
    The user suggested fix that worked for me was:
    1) Restarted computer (Asus Windows 7 i3 machine for me) in Safe Mode with Networking. Logged into my separate Admin account just in case.
    2) Started the creative cloud desktop app.
    3) The app said it needed to be updated. I hit the update button.
    4) Update started and proceeded slowly as it had in many previous failed attempts (I have ATT DSL at the slowest level, but it is not dial-up). Within about 30 min, the update succeeded.
    5) Restarted computer in normal mode.
    6) The creative cloud desktop app now did not say it needs to be updated, and I can update my other apps normally. Have not updated LR or PS yet, but plan to try. If that fails, I may try doing it in the Safe Mode with Networking.
    So, that was relatively painless and much much simpler than many of the other suggestions I saw. Do not know if it will work for everyone, but I wanted to post the fix that worked for me. Thank you very much to the 2 or 3 users who had suggested this fix earlier (sorry, I did not write down your IDs, but the threads can be found by searching for creative cloud desktop update fail error code 50). Hope this saves some people a lot of time.

  • Global query block is causing a DNS server to fail a query with error code Name Error exists in the DNS database for WPAD

    Global query block is causing a DNS server to fail a query with error code Name Error exists in the DNS database for WPAD on a Windows 2008 server.

    The global query block list is a feature that prevents attacks on your network by blocking DNS queries for specific host names.  This feature has caused the DNS server to fail a query with error code NAME ERROR for wpad.contoso.com. even though data
    for this DNS name exisits in the DNS database.  Other queries in all locally authoritative zones for other names that begin with labels in the block list will also fail, but no event will be logged when further queries are blocked until the DNS server
    service on this computer is restarted.

  • Update to windows 8.1 fails every time with error 0x80004005

    Like many others trying to install the update (windows 8.1  via Windows Store app),  I keep getting the same error code (0x80004005) in the last stages of the update. 
    I have successfully installed the update on 3 systems without a hitch - 2 desktop pcs and one laptop.  However, when I try the same process on my HP Presario G6 I get the same error code every time: I have even reformatted the hard drive and reinstalled
    Windows 8 Pro from scratch, but I get the exact same result.  And, yes, I have installed every update available from Windows Update before attempting the update to 8.1. 
    I have a Standard installation, except I have my user files on a separate partition ( documents, pictures etc) Also I have a third partition for keeping backup copies of installed software. The System Reserve partition (200mb) has no drive letter
    assigned and is the active partition.
    Surely someone at Microsoft understands why this problem is affecting so many users. Please tell us the solution.
    System spec: HP Presario G6 1253sa, Intel I3 M370, 8gb DDR3 ram, Windows 8.0 Pro with MC.

    Hi,
    From the error code 0x80004005, it is relate with Windows updates. What does your mean by last stages of the update? Is it during the updates download? Or during the update installation, configuration?
    Actually, if you encountered this problem when you download this update, you can check Windows update log to find some trail.
    If this error occurred during Windows install, please check setupact log in C:\Windows\Panther. You may find the reason for this problem.
    In addition, as you said, you have change your user location, may be this is a reason, you can try to not make any change after Windows 8 fresh install, then upgrade to Windows 8.1 for test.
    Roger Lu
    TechNet Community Support

  • Every time i try to load a website for my school which i know is secure a page that says secure connection failed pops up with (Error code: ssl_error_internal_error_alert) how do i get past this?

    it also says : Secure Connection Failed
    An error occurred during a connection to sis.granby.k12.ct.us.
    Peer reports it experienced an internal error.
    (Error code: ssl_error_internal_error_alert)
    The page you are trying to view can not be shown because the authenticity of the received data could not be verified.

    unfortunately the fiddler2 issuer in certificates might be a sign of unwanted software present on your pc that is intercepting secure network traffic. please go into the system control panel and uninstall programs like BrowserSafeguard, BrowserSafe, SafeGuard or other software that sounds suspicious and didn't get installed by you intentionally.
    <br><sub>reference: https://support.mozilla.org/en-US/questions/982532#answer-520145</sub>
    afterwards, run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].
    [[Troubleshoot Firefox issues caused by malware]]

  • LoadLibrary fails with error code 5 after cloning project files and cws to another directory.

    I have a project that communicates to an instrument over a USB UART.   The telemetry packets from the instrument are defined in DLL's which the main application loads using LoadLibrary with a relative path input.  The plugin DLL's are two directories below the application executable  All has been working fine for months untill I needed to clone the project (using Hg).  The cloned project will no longer load the DLL's.  The DLL's are not corrupted as I can hard code their paths in my original project to them and load them just fine.  The cloned project finds the files (using GetFirstFile), so I know that the path string is corect, but is unable to load the DLL's using LoadLibrary.  The returned error code is 5.  Has anybody seen similar behavior when trying to copy or clone a project?
    Thanks for any help you can give!
    Solved!
    Go to Solution.

    When moving or copying projects from one location to another I simply copy the entire folder+subfolders and never had problems: CVI warns that paths need to be fixed al corrects everything by itself. Nevertheless, error 5 should be "Access denied" so you could check properties and security of the cloned files in order to guarantee that your code can access them properly.
    Alternatively, couldn't you place the DLLs in some of the standard search-paths? This will avoid problems in cases like yours.
    Proud to use LW/CVI from 3.1 on.
    My contributions to the Developer Zone Community
    If I have helped you, why not giving me a kudos?

  • Server 2008 R2 Standard - Netlogon Service fails to start with error code 31 a device attached to the system is not functioning

    Device manager does not show any signs of failed hardware
    Server used to be the only domain controller in the network 
    We had a power failure that resulted in the machine powering off incorrectly (3 months ago or so)
    Windows would not start for a missing file
    Followed a guide to resolve and we were able to get into windows 
    Since then the OS has not seemed to work correctly 
    Server was demoted and AD moved to another server 
    I am now not able to assign permissions to folders to domain users because this machine does not see the domain 
    We still use this server as a file server

    I believe that your system is facing some corruptions.
    The easiest way to proceed would be to migrate the server content to another location, re-install it and migrate them back.
    Otherwise, you can try running chkdsk /r /f and sfc /scannow
    and see if this helps.
    This posting is provided AS IS with no warranties or guarantees , and confers no rights.
    Ahmed MALEK
    My Website Link
    My Linkedin Profile
    My MVP Profile

  • CC Desktop fail to install with error code 1

    on win 8.1 64 bits

    Signals7 please try the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to install the Creative Cloud Desktop application.

  • Error code 0xe0ef000e after replacing hard drive HP G72-227WM Notebook PC

    the hard drive evidently crashed in my notebook (it would not boot, recovery disks would not work) replaced the hard drive tonight ran the recovery disks (The ones I created when we bought the notebook) The process went smoothly until it was ready to reboot at the end of disk 3. I did not go back into the settings and changed the boot drive back to the hard drive so when notebook came back on it said there was not a boot disk in the cd rom. I started over went to settings and changed this and began recovery process again. First error 0xe0f00013  during disk 2 searched forums and couldnt find anything. Started over again this time the error was 0xe0ef000e during disk 2. What should I do now?
    Thanks 

    Hi
    There are few important things that you need to check please find the steps given below.
    1) Please go to Bios page and run the Hard drive & Memory test and check if both the test passes. Incase any test fails then you need to replace the part.
    2) Please contact HP Technical support and order the recovery disc or click on the weblink given below to order the disc online.
    Order Recovery Discs for Windows 7, Vista, or XP
    Let us know how it goes!
    "I work for HP."
    ****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    Regards
    Manjunath

  • Java node 'server0' terminated with exit code 2150 after JSPM patches

    Dear Experts,
    We want to install SAP Netweaver 7.3 EHP1.
    After applying patches SP11 from JSPM utility we tried to restart the SAP Java instances from SAP MMC.
    But it failed to start with error code :
    *** LOG => SfCJavaVm: exit hook is called. (rc = 2150)
    *** ERROR => Java node 'server0' terminated with exit code 2150.
    *** To resolve the issue, we restarted machine, Database services, SAP services but it still did not start.
    *** Let us know if you need any other trace file for debugging.
    Below is the log file:
    stdout log file:-
    stdout/stderr redirection
    node name   : server0
    host name   : INPUNEME01
    system name : ME2
    system nr.  : 00
    started at  : Thu Jul 17 00:10:29 2014
    JVMX version - Jun 22 2014 00:31:35 - 61_REL - optU - windows amd64 - 6 - bas2:220276 (mixed mode)
    (CompilerOracle read from file C:\usr\sap\ME2\J00\exe\sapjvm_6\jre\.hotspot_compiler)
    The active factory is : com.sap.engine.boot.loader.StandardClassLoaderFactory
    Class loading cache information loaded from package index [C:\usr\sap\ME2\J00\j2ee\cluster\bin\index.list]
    Reading manager properties from [kernelProperties.bin] file
       Checked the data for [16] ms
       Objects read for [109] ms
       Substituted the values for [94] ms
    Finished reading kernel objects for [203] ms
    Startup mode [NORMAL] and action [NONE] read
    AS Java version [7.31.3710.148365.20111012091351] is starting server process [ID3448650] on host [INPUNEME01.India.***.com] ...
    Loading [LogManager]... [109] ms
    Loading [PoolManager]... [0] ms
    Loading [ApplicationThreadManager]... 2.296: [GC2.296: [ParNew: 343552K->8912K(381696K), 0.0251348 secs] 343557K->8917K(2059008K), 0.0253589 secs] [Times: user=0.03 sys=0.03, real=0.02 secs]
    [125] ms
    Loading [ThreadManager]... [32] ms
    Loading [ClassLoaderManager]... [31] ms
    Loading [ClusterManager]... [485] ms
    Loading [LockingManager]... [63] ms
    Loading [ConfigurationManager]... [1624] ms
    Loading [CacheManager]... [141] ms
    Loading [DatabaseManager]... [547] ms
    Loading [SessionManager]... [515] ms
    Loading [LicensingManager]... [32] ms
    Loading [ServiceManager]...
    Initialize components for : 94 ms.
    Resolve components for : 31 ms.
    Load components for 969 ms.
    Loading services.
    Calculate startup service set for 266 ms.
      Service [tc~je~content~classification~handler] started. [16] ms / [0] CPU ms
      Service [tc~je~sca~ws.plugin] started. [16] ms / [0] CPU ms
      Service [engine.lm.log.facade] started. [62] ms / [0] CPU ms
      Service [engine.dsr.facade] started. [62] ms / [0] CPU ms
      Service [webservices] started. [62] ms / [0] CPU ms
      Service [tc~je~security~api] started. [62] ms / [0] CPU ms
      Service [tc~je~cross~api] started. [62] ms / [0] CPU ms
      Service [tc~je~mngt_model~srv] started. [62] ms / [0] CPU ms
      Service [r3startup] started. [62] ms / [0] CPU ms
      Service [security.destination.facade] started. [62] ms / [0] CPU ms
      Service [tc~esi~uddi~content~handler] started. [62] ms / [0] CPU ms
      Service [tc~je~sca~jco.plugin] started. [110] ms / [0] CPU ms
      Service [jmx_notification] started. [140] ms / [15] CPU ms
      Service [cluster] started. [125] ms / [0] CPU ms
      Service [runtimeinfo] started. [109] ms / [15] CPU ms
      Service [memory] started. [297] ms / [31] CPU ms
      Service [timeout] started. [297] ms / [15] CPU ms
      Service [userstore] started. [297] ms / [0] CPU ms
      Service [tc~sec~destinations~provider] started. [344] ms / [171] CPU ms
      Service [cross] start ================= ERROR =================
      CSN Component [BC-JAS-COR-RMT], DC Name [sap.com/cross]
    java.lang.NoSuchFieldError: ipaddress
    at com.sap.bc.proj.jstartup.fca.FCAProperties.init1(Native Method)
    at com.sap.bc.proj.jstartup.fca.FCAProperties.init(FCAProperties.java:54)
    at com.sap.engine.services.cross.fca.FCAConnectorImpl.<init>(FCAConnectorImpl.java:101)
    at com.sap.engine.services.cross.CrossFrame.start(CrossFrame.java:82)
    at com.sap.engine.core.service630.container.ServiceRunner.startFrame(ServiceRunner.java:165)
    at com.sap.engine.core.service630.container.ServiceRunner.startService(ServiceRunner.java:118)
    at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:65)
    at com.sap.engine.frame.core.thread.Task.run(Task.java:73)
    at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:178)
    at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:316)
    FATAL: Critical shutdown with exit code [2150] was requested due to [AS Java cannot be started; core service [cross] failed to start]
    Heap
    par new generation   reserved 419840K, committed 419840K, used 298078K [0x000000013fe70000, 0x0000000159870000, 0x0000000159870000)
      eden space 343552K,  84% used [0x000000013fe70000, 0x00000001518d3970, 0x0000000154df0000)
      from space 38144K,  23% used [0x0000000157330000, 0x0000000157be4038, 0x0000000159870000)
      to   space 38144K,   0% used [0x0000000154df0000, 0x0000000154df0000, 0x0000000157330000)
    concurrent mark-sweep generation reserved 1677312K, committed 1677312K, used 60K [0x0000000159870000, 0x00000001bfe70000, 0x00000001bfe70000)
    concurrent-mark-sweep perm gen reserved 1048576K, committed 1048576K, used 31907K [0x00000001bfe70000, 0x00000001ffe70000, 0x00000001ffe70000)
    stdout/stderr redirection
    node name   : server0
    host name   : INPUNEME01
    system name : ME2
    system nr.  : 00
    started at  : Thu Jul 17 00:10:46 2014
    JVMX version - Jun 22 2014 00:31:35 - 61_REL - optU - windows amd64 - 6 - bas2:220276 (mixed mode)
    (CompilerOracle read from file C:\usr\sap\ME2\J00\exe\sapjvm_6\jre\.hotspot_compiler)
    The active factory is : com.sap.engine.boot.loader.StandardClassLoaderFactory
    Class loading cache information loaded from package index [C:\usr\sap\ME2\J00\j2ee\cluster\bin\index.list]
    Reading manager properties from [kernelProperties.bin] file
       Checked the data for [16] ms
       Objects read for [188] ms
       Substituted the values for [78] ms
    Finished reading kernel objects for [266] ms
    Startup mode [NORMAL] and action [NONE] read
    AS Java version [7.31.3710.148365.20111012091351] is starting server process [ID3448650] on host [INPUNEME01.India.***.com] ...
    Loading [LogManager]... [109] ms
    Loading [PoolManager]... [0] ms
    Loading [ApplicationThreadManager]... 2.406: [GC2.406: [ParNew: 343552K->8913K(381696K), 0.0187920 secs] 343557K->8919K(2059008K), 0.0190498 secs] [Times: user=0.06 sys=0.00, real=0.02 secs]
    [141] ms
    Loading [ThreadManager]... [31] ms
    Loading [ClassLoaderManager]... [94] ms
    Loading [ClusterManager]... [454] ms
    Loading [LockingManager]... [47] ms
    Loading [ConfigurationManager]... [1578] ms
    Loading [CacheManager]... [78] ms
    Loading [DatabaseManager]... [344] ms
    Loading [SessionManager]... [296] ms
    Loading [LicensingManager]... [16] ms
    Loading [ServiceManager]...
    Initialize components for : 78 ms.
    Resolve components for : 16 ms.
    Load components for 703 ms.
    Loading services.
    Calculate startup service set for 172 ms.
      Service [webservices] started. [16] ms / [0] CPU ms
      Service [tc~esi~uddi~content~handler] started. [16] ms / [0] CPU ms
      Service [tc~je~content~classification~handler] started. [16] ms / [0] CPU ms
      Service [tc~je~sca~ws.plugin] started. [16] ms / [0] CPU ms
      Service [r3startup] started. [16] ms / [0] CPU ms
      Service [tc~je~cross~api] started. [31] ms / [0] CPU ms
      Service [tc~je~security~api] started. [47] ms / [0] CPU ms
      Service [engine.dsr.facade] started. [47] ms / [0] CPU ms
      Service [engine.lm.log.facade] started. [47] ms / [0] CPU ms
      Service [security.destination.facade] started. [47] ms / [0] CPU ms
      Service [tc~je~mngt_model~srv] started. [47] ms / [0] CPU ms
      Service [cluster] started. [62] ms / [15] CPU ms
      Service [tc~je~sca~jco.plugin] started. [62] ms / [0] CPU ms
      Service [jmx_notification] started. [46] ms / [0] CPU ms
      Service [runtimeinfo] started. [62] ms / [0] CPU ms
      Service [memory] started. [172] ms / [15] CPU ms
      Service [tc~sec~destinations~provider] started. [234] ms / [109] CPU ms
      Service [timeout] started. [266] ms / [31] CPU ms
      Service [log_configurator] started. [312] ms / [46] CPU ms
      Service [userstore] started. [312] ms / [31] CPU ms
      Service [cross] start ================= ERROR =================
      CSN Component [BC-JAS-COR-RMT], DC Name [sap.com/cross]
    java.lang.NoSuchFieldError: ipaddress
    at com.sap.bc.proj.jstartup.fca.FCAProperties.init1(Native Method)
    at com.sap.bc.proj.jstartup.fca.FCAProperties.init(FCAProperties.java:54)
    at com.sap.engine.services.cross.fca.FCAConnectorImpl.<init>(FCAConnectorImpl.java:101)
    at com.sap.engine.services.cross.CrossFrame.start(CrossFrame.java:82)
    at com.sap.engine.core.service630.container.ServiceRunner.startFrame(ServiceRunner.java:165)
    at com.sap.engine.core.service630.container.ServiceRunner.startService(ServiceRunner.java:118)
    at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:65)
    at com.sap.engine.frame.core.thread.Task.run(Task.java:73)
    at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:178)
    at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:316)
    FATAL: Critical shutdown with exit code [2150] was requested due to [AS Java cannot be started; core service [cross] failed to start]
    Heap
    par new generation   reserved 419840K, committed 419840K, used 298923K [0x000000013fe70000, 0x0000000159870000, 0x0000000159870000)
      eden space 343552K,  84% used [0x000000013fe70000, 0x00000001519a6a18, 0x0000000154df0000)
      from space 38144K,  23% used [0x0000000157330000, 0x0000000157be45b8, 0x0000000159870000)
      to   space 38144K,   0% used [0x0000000154df0000, 0x0000000154df0000, 0x0000000157330000)
    concurrent mark-sweep generation reserved 1677312K, committed 1677312K, used 60K [0x0000000159870000, 0x00000001bfe70000, 0x00000001bfe70000)
    concurrent-mark-sweep perm gen reserved 1048576K, committed 1048576K, used 31359K [0x00000001bfe70000, 0x00000001ffe70000, 0x00000001ffe70000)
      Service [locking] started. [47] ms / [0] CPU ms
    stdout/stderr redirection
    node name   : server0
    host name   : INPUNEME01
    system name : ME2
    system nr.  : 00
    started at  : Thu Jul 17 00:11:02 2014
    JVMX version - Jun 22 2014 00:31:35 - 61_REL - optU - windows amd64 - 6 - bas2:220276 (mixed mode)
    (CompilerOracle read from file C:\usr\sap\ME2\J00\exe\sapjvm_6\jre\.hotspot_compiler)
    The active factory is : com.sap.engine.boot.loader.StandardClassLoaderFactory
    Class loading cache information loaded from package index [C:\usr\sap\ME2\J00\j2ee\cluster\bin\index.list]
    Reading manager properties from [kernelProperties.bin] file
       Checked the data for [16] ms
       Objects read for [110] ms
       Substituted the values for [93] ms
    Finished reading kernel objects for [203] ms
    Startup mode [NORMAL] and action [NONE] read
    AS Java version [7.31.3710.148365.20111012091351] is starting server process [ID3448650] on host [INPUNEME01.India.***.com] ...
    Loading [LogManager]... [109] ms
    Loading [PoolManager]... [0] ms
    Loading [ApplicationThreadManager]... 2.297: [GC2.297: [ParNew: 343552K->9136K(381696K), 0.0230809 secs] 343557K->9142K(2059008K), 0.0233963 secs] [Times: user=0.06 sys=0.00, real=0.02 secs]
    [125] ms
    Loading [ThreadManager]... [31] ms
    Loading [ClassLoaderManager]... [16] ms
    Loading [ClusterManager]... [501] ms
    Loading [LockingManager]... [62] ms
    Loading [ConfigurationManager]... [1500] ms
    Loading [CacheManager]... [125] ms
    Loading [DatabaseManager]... [453] ms
    Loading [SessionManager]... [406] ms
    Loading [LicensingManager]... [32] ms
    Loading [ServiceManager]...
    Initialize components for : 110 ms.
    Resolve components for : 32 ms.
    Load components for 953 ms.
    Loading services.
    Calculate startup service set for 265 ms.
      Service [tc~je~security~api] started. [16] ms / [0] CPU ms
      Service [webservices] started. [16] ms / [15] CPU ms
      Service [engine.lm.log.facade] started. [0] ms / [0] CPU ms
      Service [tc~je~sca~ws.plugin] started. [0] ms / [0] CPU ms
      Service [engine.dsr.facade] started. [0] ms / [0] CPU ms
      Service [r3startup] started. [0] ms / [0] CPU ms
      Service [tc~je~cross~api] started. [0] ms / [0] CPU ms
      Service [security.destination.facade] started. [32] ms / [0] CPU ms
      Service [tc~esi~uddi~content~handler] started. [32] ms / [0] CPU ms
      Service [tc~je~content~classification~handler] started. [32] ms / [0] CPU ms
      Service [tc~je~mngt_model~srv] started. [32] ms / [0] CPU ms
      Service [tc~je~sca~jco.plugin] started. [47] ms / [15] CPU ms
      Service [jmx_notification] started. [125] ms / [31] CPU ms
      Service [runtimeinfo] started. [109] ms / [15] CPU ms
      Service [cluster] started. [109] ms / [0] CPU ms
      Service [userstore] started. [156] ms / [15] CPU ms
      Service [cross] start ================= ERROR =================
      CSN Component [BC-JAS-COR-RMT], DC Name [sap.com/cross]
    java.lang.NoSuchFieldError: ipaddress
    at com.sap.bc.proj.jstartup.fca.FCAProperties.init1(Native Method)
    at com.sap.bc.proj.jstartup.fca.FCAProperties.init(FCAProperties.java:54)
    at com.sap.engine.services.cross.fca.FCAConnectorImpl.<init>(FCAConnectorImpl.java:101)
    at com.sap.engine.services.cross.CrossFrame.start(CrossFrame.java:82)
    at com.sap.engine.core.service630.container.ServiceRunner.startFrame(ServiceRunner.java:165)
    at com.sap.engine.core.service630.container.ServiceRunner.startService(ServiceRunner.java:118)
    at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:65)
    at com.sap.engine.frame.core.thread.Task.run(Task.java:73)
    at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:178)
    at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:316)
      Service [timeout] started. [235] ms / [31] CPU ms
    FATAL: Critical shutdown with exit code [2150] was requested due to [AS Java cannot be started; core service [cross] failed to start]
    Heap
    par new generation   reserved 419840K, committed 419840K, used 275035K [0x000000013fe70000, 0x0000000159870000, 0x0000000159870000)
      eden space 343552K,  77% used [0x000000013fe70000, 0x000000015021acd0, 0x0000000154df0000)
      from space 38144K,  23% used [0x0000000157330000, 0x0000000157c1c238, 0x0000000159870000)
      to   space 38144K,   0% used [0x0000000154df0000, 0x0000000154df0000, 0x0000000157330000)
    concurrent mark-sweep generation reserved 1677312K, committed 1677312K, used 59K [0x0000000159870000, 0x00000001bfe70000, 0x00000001bfe70000)
    concurrent-mark-sweep perm gen reserved 1048576K, committed 1048576K, used 29998K [0x00000001bfe70000, 0x00000001ffe70000, 0x00000001ffe70000)
      Service [memory] started. [312] ms / [46] CPU ms
    stdout/stderr redirection
    node name   : server0
    host name   : INPUNEME01
    system name : ME2
    system nr.  : 00
    started at  : Thu Jul 17 00:11:18 2014
    JVMX version - Jun 22 2014 00:31:35 - 61_REL - optU - windows amd64 - 6 - bas2:220276 (mixed mode)
    (CompilerOracle read from file C:\usr\sap\ME2\J00\exe\sapjvm_6\jre\.hotspot_compiler)
    The active factory is : com.sap.engine.boot.loader.StandardClassLoaderFactory
    Class loading cache information loaded from package index [C:\usr\sap\ME2\J00\j2ee\cluster\bin\index.list]
    Reading manager properties from [kernelProperties.bin] file
       Checked the data for [15] ms
       Objects read for [109] ms
       Substituted the values for [94] ms
    Finished reading kernel objects for [203] ms
    Startup mode [NORMAL] and action [NONE] read
    AS Java version [7.31.3710.148365.20111012091351] is starting server process [ID3448650] on host [INPUNEME01.India.***.com] ...
    Loading [LogManager]... [94] ms
    Loading [PoolManager]... [16] ms
    Loading [ApplicationThreadManager]... 2.267: [GC2.268: [ParNew: 343552K->9051K(381696K), 0.0218818 secs] 343557K->9057K(2059008K), 0.0221899 secs] [Times: user=0.06 sys=0.00, real=0.02 secs]
    [156] ms
    Loading [ThreadManager]... [31] ms
    Loading [ClassLoaderManager]... [16] ms
    Loading [ClusterManager]... [485] ms
    Loading [LockingManager]... [62] ms
    Loading [ConfigurationManager]... [1297] ms
    Loading [CacheManager]... [141] ms
    Loading [DatabaseManager]... [437] ms
    Loading [SessionManager]... [406] ms
    Loading [LicensingManager]... [16] ms
    Loading [ServiceManager]...
    Initialize components for : 110 ms.
    Resolve components for : 31 ms.
    Load components for 953 ms.
    Loading services.
    Calculate startup service set for 265 ms.
      Service [engine.lm.log.facade] started. [16] ms / [0] CPU ms
      Service [tc~esi~uddi~content~handler] started. [16] ms / [0] CPU ms
      Service [tc~je~mngt_model~srv] started. [16] ms / [0] CPU ms
      Service [webservices] started. [16] ms / [0] CPU ms
      Service [engine.dsr.facade] started. [16] ms / [0] CPU ms
      Service [tc~je~cross~api] started. [16] ms / [0] CPU ms
      Service [r3startup] started. [32] ms / [0] CPU ms
      Service [tc~je~security~api] started. [32] ms / [0] CPU ms
      Service [security.destination.facade] started. [32] ms / [0] CPU ms
      Service [tc~je~content~classification~handler] started. [16] ms / [0] CPU ms
      Service [tc~je~sca~ws.plugin] started. [16] ms / [0] CPU ms
      Service [runtimeinfo] started. [47] ms / [15] CPU ms
      Service [tc~je~sca~jco.plugin] started. [47] ms / [0] CPU ms
      Service [jmx_notification] started. [63] ms / [0] CPU ms
      Service [cluster] started. [47] ms / [15] CPU ms
      Service [timeout] started. [172] ms / [93] CPU ms
      Service [userstore] started. [140] ms / [31] CPU ms
      Service [memory] started. [172] ms / [15] CPU ms
      Service [cross] start ================= ERROR =================
      CSN Component [BC-JAS-COR-RMT], DC Name [sap.com/cross]
    java.lang.NoSuchFieldError: ipaddress
    at com.sap.bc.proj.jstartup.fca.FCAProperties.init1(Native Method)
    at com.sap.bc.proj.jstartup.fca.FCAProperties.init(FCAProperties.java:54)
    at com.sap.engine.services.cross.fca.FCAConnectorImpl.<init>(FCAConnectorImpl.java:101)
    at com.sap.engine.services.cross.CrossFrame.start(CrossFrame.java:82)
    at com.sap.engine.core.service630.container.ServiceRunner.startFrame(ServiceRunner.java:165)
    at com.sap.engine.core.service630.container.ServiceRunner.startService(ServiceRunner.java:118)
    at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:65)
    at com.sap.engine.frame.core.thread.Task.run(Task.java:73)
    at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:178)
    at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:316)
    FATAL: Critical shutdown with exit code [2150] was requested due to [AS Java cannot be started; core service [cross] failed to start]
    Heap
    par new generation   reserved 419840K, committed 419840K, used 277992K [0x000000013fe70000, 0x0000000159870000, 0x0000000159870000)
      eden space 343552K,  78% used [0x000000013fe70000, 0x0000000150513298, 0x0000000154df0000)
      from space 38144K,  23% used [0x0000000157330000, 0x0000000157c06fd0, 0x0000000159870000)
      to   space 38144K,   0% used [0x0000000154df0000, 0x0000000154df0000, 0x0000000157330000)
    concurrent mark-sweep generation reserved 1677312K, committed 1677312K, used 59K [0x0000000159870000, 0x00000001bfe70000, 0x00000001bfe70000)
    concurrent-mark-sweep perm gen reserved 1048576K, committed 1048576K, used 30982K [0x00000001bfe70000, 0x00000001ffe70000, 0x00000001ffe70000)
    Thanks and Regards,
    Muddassar Khan

    Hi Muddassar,
    Hope you are doing good.
    A new note has been released exclusively for this issue. Please see:
    note 1937296 - SUM fails at start-shadow-instance-dm step. This is not
    an issue with the SCAs and more with the kernel employed.
    You will need to make sure that you are on the latest kernel so that
    this can be resolved.
    The below links will help you if there are any queries with the
    kernel update procedure
    SAP Note No. 1636252 - Installing a 7.20 kernel in SAP Web AS
                           7.00/7.01/7.10/7.11
    SAP Note No. 1629598 - SAP Kernel 720 will replace older
                           kernel versions
    SAP Note No. 19466   - Downloading SAP kernel patches
    Also check:
    <http://scn.sap.com/docs/DOC-1206>
    (for Manual Kernel Upgrade)
    and
    <http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/11219>
    (for kernel upgrade using JSPM)
    Thank you and have a nice day!
    Kind Regards,
    Hemanth

  • Windows 7 SP1 x32 bit fail to install Windows SP 1 with error code: 0x80070643/0x800F0829

    Hi All,
    I'm unable to install MS Service Pack 1 in Windows 7 Professional 32 bit, failing with error code: 0x80070643/0x800F0829.
    1. Remove Symantec Endpoint Protection.
    2. Run System Update Readiness Tool
    3. Install MS SP 1 and fails.
    Here is the log file.
    https://onedrive.live.com/redir?resid=7627981B9D84362B%211869
    Thanks,

    Hi,
    I suggest you download the full package, and try to install it in Clean boot Mode:
    Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932)
    http://www.microsoft.com/en-in/download/details.aspx?id=5842
    If the issue still persists, please try following command to repair Windows:
    SFC /scannow
    You can also try the In-place upgrade to clean your Windows and install the update again:
    How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2
    http://support.microsoft.com/kb/2255099
    Kate Li
    TechNet Community Support

  • Windows 10 Upgrade Failed with error code 80004005

    OK, I have downloaded Windows 10 Upgrade and it all goes well until the computer restarts. Once it boots up again, the upgrade does not continue and I just go back to Windows 8.1. I then see error code # 80004005 for the upgrade in the Windows Update history.  I do not know what is going on. I read on HP's Notebook upgrade page I found the following:For computers with available storage of 128 GB or less, the upgrade might require you to provide a USB hard drive (32 GB or larger). HP does not recommend using an SD card.If your computer has less than 128 GB of free hard drive space you will be prompted to connect a USB hard drive to continue with the installation. Use a blank USB hard drive 32 GB or larger. When the installation is complete, Windows 10 Upgrade will copy the windows.old file to the USB hard drive. Keep this file on the USB hard drive. It will be required to Go Back to the previous operating system if necessary.My computer definately fits in that criteria since it is equiped with a 128GB SSD. When I start the upgrade, I do not get prompted for an external hard drive.  I have also tried the Media Creation Tool and ISO/USB and get the "Windows 10 Installation has Failed" error. 

    The system reserved partition serves a purpose.  If it is deleted, then the OS will not boot back up.  In which case you are toast.ON THIS PAGE, it tells what the partition is used for.-The Boot Manager and Boot Configuration Data : When your computer boots, the Windows Boot Manager starts up and reads the boot data from the Boot Configuration Data (BCD) Store. Your computer boots the boot loader off the System Reserved partition, and it boots Windows from your system drive. I advise that you not do what CanhThanh is instructing

  • CcmSetup failed with error code 0x80004005 - windows 8.1

    using sccm 2012 r2, trying to push to a windows 8.1 client i get:
    <![LOG[==========[ ccmsetup started in process 7416 ]==========]LOG]!><time="16:05:28.041+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9272" file="ccmsetup.cpp:9437">
    <![LOG[Running on platform X64]LOG]!><time="16:05:28.042+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9272" file="util.cpp:1837">
    <![LOG[Updated security on object C:\WINDOWS\ccmsetup\cache\.]LOG]!><time="16:05:28.042+00" date="01-15-2014" component="ccmsetup" context="" type="0" thread="9272" file="ccmsetup.cpp:9281">
    <![LOG[Launch from folder C:\WINDOWS\ccmsetup\]LOG]!><time="16:05:28.042+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9272" file="ccmsetup.cpp:721">
    <![LOG[CcmSetup version: 5.0.7958.1000]LOG]!><time="16:05:28.042+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9272" file="ccmsetup.cpp:727">
    <![LOG[In ServiceMain]LOG]!><time="16:05:28.044+00" date="01-15-2014" component="ccmsetup" context="" type="0" thread="9468" file="ccmsetup.cpp:3365">
    <![LOG[Running on 'Microsoft Windows 8.1 Pro' (6.3.9600). Service Pack (0.0). SuiteMask = 272. Product Type = 18]LOG]!><time="16:05:28.084+00" date="01-15-2014" component="ccmsetup" context="" type="1"
    thread="9468" file="util.cpp:1919">
    <![LOG[Ccmsetup command line: "C:\WINDOWS\ccmsetup\ccmsetup.exe" /runservice /config:MobileClient.tcf]LOG]!><time="16:05:28.084+00" date="01-15-2014" component="ccmsetup" context="" type="1"
    thread="9468" file="ccmsetup.cpp:3590">
    <![LOG[Command line parameters for ccmsetup have been specified.  No registry lookup for command line parameters is required.]LOG]!><time="16:05:28.084+00" date="01-15-2014" component="ccmsetup" context=""
    type="1" thread="9468" file="ccmsetup.cpp:3775">
    <![LOG[Command line: "C:\WINDOWS\ccmsetup\ccmsetup.exe" /runservice /config:MobileClient.tcf]LOG]!><time="16:05:28.084+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468"
    file="ccmsetup.cpp:3776">
    <![LOG[SslState value: 224]LOG]!><time="16:05:28.085+00" date="01-15-2014" component="ccmsetup" context="" type="0" thread="9468" file="ccmsetup.cpp:4425">
    <![LOG[CCMHTTPPORT:    80]LOG]!><time="16:05:28.086+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:8617">
    <![LOG[CCMHTTPSPORT:    443]LOG]!><time="16:05:28.087+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:8632">
    <![LOG[CCMHTTPSSTATE:    224]LOG]!><time="16:05:28.087+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:8650">
    <![LOG[CCMHTTPSCERTNAME:    ]LOG]!><time="16:05:28.087+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:8668">
    <![LOG[FSP:    ]LOG]!><time="16:05:28.087+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:8720">
    <![LOG[CCMFIRSTCERT:    1]LOG]!><time="16:05:28.087+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:8778">
    <![LOG[Config file:      C:\WINDOWS\ccmsetup\MobileClientUnicode.tcf]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468"
    file="ccmsetup.cpp:4539">
    <![LOG[Retry time:       10 minute(s)]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:4540">
    <![LOG[MSI log file:     C:\WINDOWS\ccmsetup\Logs\client.msi.log]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468"
    file="ccmsetup.cpp:4541">
    <![LOG[MSI properties:    INSTALL="ALL" SMSSITECODE="consto" CCMHTTPPORT="80" CCMHTTPSPORT="443" CCMHTTPSSTATE="224" CCMFIRSTCERT="1"]LOG]!><time="16:05:28.088+00"
    date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:4542">
    <![LOG[Source List:]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:4550">
    <![LOG[                  \\TA-SRV-SC.constoplc.local\SMSClient]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup"
    context="" type="1" thread="9468" file="ccmsetup.cpp:4557">
    <![LOG[                  \\TA-SRV-SC.constoPLC.LOCAL\SMSClient]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup"
    context="" type="1" thread="9468" file="ccmsetup.cpp:4566">
    <![LOG[MPs:]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:4569">
    <![LOG[                  TA-SRV-SC.constoplc.local]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup" context=""
    type="1" thread="9468" file="ccmsetup.cpp:4584">
    <![LOG[MapNLMCostDataToCCMCost() returning Cost 0x1]LOG]!><time="16:05:28.091+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmutillib.cpp:5479">
    <![LOG[No version of the client is currently detected.]LOG]!><time="16:05:28.093+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:2748">
    <![LOG[Folder 'Microsoft\Configuration Manager' not found. Task does not exist.]LOG]!><time="16:05:28.094+00" date="01-15-2014" component="ccmsetup" context="" type="0" thread="9468" file="wintask.cpp:622">
    <![LOG[Updated security on object C:\WINDOWS\ccmsetup\.]LOG]!><time="16:05:28.095+00" date="01-15-2014" component="ccmsetup" context="" type="0" thread="9468" file="ccmsetup.cpp:9281">
    <![LOG[A Fallback Status Point has not been specified.  Message with STATEID='100' will not be sent.]LOG]!><time="16:05:28.095+00" date="01-15-2014" component="ccmsetup" context="" type="1"
    thread="9468" file="ccmsetup.cpp:9763">
    <![LOG[Running as user "SYSTEM"]LOG]!><time="16:05:28.118+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:1995">
    <![LOG[A Fallback Status Point has not been specified.  Message with STATEID='328' will not be sent.]LOG]!><time="16:05:28.118+00" date="01-15-2014" component="ccmsetup" context="" type="1"
    thread="9468" file="ccmsetup.cpp:9763">
    <![LOG[CcmSetup failed with error code 0x80004005]LOG]!><time="16:05:28.119+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9272" file="ccmsetup.cpp:10879">
    any ideas why its failing?

    Hi,
    I've seen the same error on a customer where we had Windows Intune Client (SCCM) installed previously. Did you try it on a newly deployed computer? If you had Intune or another CCM client on it previously make sure you clean it up. Here is a well formulated
    instruction:
    http://douwevanderuit.wordpress.com/2014/01/30/removing-windows-intune-client/
    Usually when deploying to many clients we use a startup script, there is a great one that Jason Sandys made in the link below.
    http://blog.configmgrftw.com/configmgr-client-startup-script/
    There should be no problems deploying SCCM 2012 R2 clients on Windows 8.1 unless there is something wrong with either the setup or the client computer.
    All the best, Jesper Hassing - MCTS SCCM 2012 - MCSA 2012 Server - MCP

  • Windows Server 2008 R2 Service Pack 1 installation failed with error code 0x800f0a12

    Hello,
    I'm facing problem to install windows server 2008 R2 SP1. I cannot install SP1. In this server have running Exchange 2010 server. to update Win2008 R2 SP1 facing the following error:
    1. Service Pack installation failed with error code 0x800f0a12.
    2. Installation Failure: Windows failed to install the following update with error 0x80070643: Windows Server 2008 R2 Service Pack 1 for x64-based Systems (KB976932).
    Please suggest

    Please run the system update readiness tool.
    http://windows.microsoft.com/en-us/windows7/What-is-the-System-Update-Readiness-Tool?SignedIn=1
    Then post the complete contents of;
    %SYSTEMROOT%\Logs\CBS\CheckSUR.log
    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]
    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

Maybe you are looking for