Windows 8.1 freezing when streaming media

Hi Guys,
Every time I stream any content such as youtube or netflix then the streaming freezes and stutters. The only thing that has been changed is the update to windows 8.1 last night.
Can anyone tell me how to re-install Windows 8? A step by step if that's possible?

Hi,
Actually, if you want to re-install Windows 8, you need Windows 8 Installation image, you can refer to the link below for more detail:
How to perform a clean installation of Windows:http://windows.microsoft.com/en-us/windows-8/clean-install
In addition, for your problem, it seems like graphic driver problem. Firstly, try to disable
GPU rendering in Advanced of Internet options.
Secondly, please try to reinstall or upgrade your Graphic driver for test.
Roger Lu
TechNet Community Support

Similar Messages

  • After downloading iTunes on windows 7 it freezes when I choose preferences

    After downloading iTunes on windows 7 iTunes freezes when I choose preferences. I've tried uninstalling and reinstalling iTunes.

    Hello, pamela2142. 
    Thank you for the question.  Try the steps in the article below as they may help you resolve the issue that you are experiencing with iTunes becoming unresponsive.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    Jason H.

  • Itunes freezes when streaming music to airport express and to loewe air speaker at the same time?

    Hi,
    (first post )
    I was recently offered a Loewe Airspeaker. I already had an Airport Express connected to a hi-fi system.
    The Airport Express + hi-fi is in the living-room and the Loewe Airspeaker is in our bedroom.
    Both are connected to my network via wifi.
    I was trying to stream music from my iMac to both the Airport Express and the Loewe Airspeaker.
    When doing this, I am able to get the same tune on both devices, but iTunes systematically freezes
    =>music continues to be streamed but interface on the iMac gets the endless multicolor wheel !
    Has anyone seen anything similar before, for ex. is there a similar issue when streaming music to 2 different Airport Express?
    Any idea on where this is coming from?
    Any idea on how to prevent this?
    Thx in advance
    Rodolphe
    A few precisions on the configuration:
    the iTunes library and corresponding music are located on a Mac Mini configured as a media server.
    The iMac connects to the mac mini via wifi (shared folder). Home network is organized via an Airport Extreme.
    Both computers run Mac OS 10.7.2 Lion and are up to date.

    Well, repying to my own post... Might have found the solution: I tried to do the same with a Macbook Pro 2010 using the very same setup. And it worked perfectly! No freeze, no nothing.
    One explanation I see:
    my iMac is dating back to May 2007, a Core 2 Duo 2,16Ghz with 2 Go of RAM.
    So the computer's characteristics (or the Wifi component or the combination of all of this) might be not robust enough to allow streaming to those 2 devices...
    Anyone's got anything to add?

  • Itunes freezes when adding media to Iphone

    I have just updated to Itunes 10.2.2.14 on Windows XP, I also have never synced my Iphone 3g to itunes, but when attempting to add any media to the iphone, the progress bar stops halfway on the first song, the arrows remain spinning but nothing happens, until about 20 minutes later it says there was an error and the media could not be copied, how can i fix this?

    Jeremy,
    Thank You for the reply but my issue was not in the attachment you sent.
    iTunes freezes when I attempt to add music to my ipod classic especially playlists I have made.
    iTunes recognizes my ipod but when I "add" that when the issue starts.
    I have my large library on a pc using windows 7. I have no issue adding music to my device on
    my macbook pro but like I said, my 60,000 song plus library is on my pc.
    Any additional help would be greatly appreciated.
    Happy Holidays,
    JJ

  • G4 silver locks up when streaming media in safari and Firefox.

    G4 Silver, OWC Mercury1.4,1g Ram, OEM Video Card 2HD’s 10.3.9 and 10.4.11
    This machine locks up when playing streaming media in Safari. This is a long standing problem on this machine. The symptoms occur a few minutes in to the Daily Show or BBC News or whichever media site I’m watching, it freezes, sometimes there is a sound loop that gets stuck and will play over and over until I shut down the machine. It always requires a hard boot to restart. It often requires several boot attempts to get it to reboot. The machine will chime but the screen stays black. On really bad days I will get kernel panic messages on the reboot but most often just booting over and over 2 or 3 times brings everything back up. The longest I’ve had to spend getting a reboot is about 50 mins. of repeated boot attempts.
    I have done several verify and repair disk, and permissions repairs. I’ve run Techtool and it reports no errors on processor, memory, Video, HD or functions. I tried swapping out Video cards. This freeze happens using either HD one is loaded with 10.3.9 and the other 10.4.11 both OS’s will crash under the same circumstances. I have unplugged all peripherals. I’ve put in 2 new sticks of OWC Ram. All software is currently upgraded to latest versions. A DVD will play all the way through without crashing the machine. I’ve tried running the Mac Hardware Diagnostic Disc and get a mother board error but that is to be expected with a 3rd party OWC processor. I don't have the original processor I believe this to be a false error. The only thing that crashes this machine is playing downloaded/streaming internet media. I've got crash logs but have no idea what to look for. Any of you want to weigh in on this one.
    I have 2 silvers a Blue G4 and a MB PRO. I've had an SE, 7500, 8500, G3 Tower. I've never had something I can't solve. This one has been a 2 year problem. I thought adding the 2nd HD and a fresh install of Tiger would cure it. Thought wrong again.

    Remember/Memtest crashed the machine within 4 minutes. I took all of the ram out and tested them one stick at a time. they all tested good. Strange I noticed that *all OWC Ram reprots to be PC100-322S, rather than 133.* This is across the board in both G4 Silvers and a Blue Digital. I then ran Chess, it Crashed the first 6 times. The procesor hits around 118-120 degrees. I have an infrared heat gun and can measure the cooling fins on top of the OWC Mercury Extreme Gold. Game #7played all the way through, # 8 crashed and #9 played but was only about a 10 move game. I called OWC and was on hold for about 30 minutes with tech support and then got shuttled over to service for an RMA. I got cut off from service and it was then too late to call back. Service wanted some numbers off the Processor. The service guy insisted I'd find numbers on the side of the processor, but I had to power down and take it off the MB to get numbers. They are all on the bottom. I'll call OWC back on Monday and try again. I still have the original instalation instruction sheet. I found it while looking for the processor box in my old too good to get rid of containers.
    Thanks for steering me towrd Chess. I found the FAC at OWC while waitin on hold for those 30 minutes. I'd liked to have know a year ago when I called them about the possibility of having a flaky processor.

  • Windows CS3 Programs Freeze When Opening Files

    Windows CS3, all programs freeze when trying to open files by going through the file menu.
    Able to open files when navigating with windows explorer then right clicking on file and choosing "open with"
    Windows XP Professional SP3, 4 Gb Ram Quad Core Processor.
    Have uninstalled and reinstalled CS3 (Design Premium)
    Have deleted photoshop settings file and tried using photoshop.
    Any time I try to open a new file or existing file by going through the file menu the program freezes and must be terminated using the task manager.

    Erika,
    I wish you had posted that last night. LOL I'm glad it worked for you and I will tell anyone who has this problem to try that before they try my fix. I was starting to have other problems like inDesign corrupting images.
    Here's how I fixed it,
    I DO NOT RECOMMEND THIS UNLESS YOU ARE WILLING TO RISK HAVING TO REFORMAT YOUR PC.
    1. Backup entire pc
    2. Deactivate Creative Suite 3 (or whatever application you are having a problem with)
    3. Uninstall problem application or suite, then uninstall everything by adobe.
    4. Search PC for all folders and files with "adobe", no quotes, in the name.
    5. Delete all folders and files with "adobe", no quotes, in the name.
    6. Restart PC
    7. Run ccleaner and also run the registry fix.
    8. Restart PC.
    9. Backup registry.
    10. Scan registry for "adobe", no quotes. Delete every instance of "adobe", no quotes making sure the reference is truly "adobe" and not something else.
    11. Restart PC.
    12. Install adobe suite or application.
    13. Install any other adobe application you may need.
    Worked for me, but
    I DO NOT   RECOMMEND THIS UNLESS YOU ARE WILLING TO RISK HAVING TO REFORMAT YOUR PC.

  • Satellite A660-07S keeps freezing when streaming videos

    I bought a new Toshiba Satellite A660-07S laptop just recently, from the begining it started freezing when I am using video applications, such as Skype or Youtube etc... The freezing happens randomly and the only way to get out of it is by long pressing the on switch(forced off). I returned the Laptop many times to Toshiba authorised technician and we have done almost everything from Reinstalling software and operating system, replacing the mother board, graphic card, memory etc... and the problem is still happening. The laptop is great and does the job very well except for this random freezing which is very annoying and has no way of explaining why it is happening.
    I am thinking maybe there is a flaw in the design of the system and the components do not work together very well. I have also read about few other issues with Satelite Laptops which freezes. I use other laptop and I am an IT Specialist. Never had such a problem before and cannot explain why this Laptop in particular freezes. Anyone can shed the light on what could be the problem so Technician and Users can maybe fix this issue.
    As I said we tried every thing you would do to eliminate the problem and nothing has worked so far.
    Thanks in advance to any replies or suggestions.

    Hey,
    Im really wondering that your notebook doesnt work properly with video applications. Friend of me has the same notebook and he often use video applications like Skype, Youtube, etc. Also he watches DVDs and blu-rays but not problems at all.
    He uses the preinstalled Windows version from Toshiba and everything is ok.
    In your case I would ask the authorized service provider again what they can do for you. I mean if a lot of parts were already replaced there must be a solution for your problem and if its a hardware related problem you can do nothing and you need professional help.
    Maybe the ASP can get in contact with Toshiba directly or something else Just talk a little bit with them, Im sure the problem can be fixed.
    Sorry that I cant say more but the A660 of my friend is working perfect.

  • IDVD08 freezes when loading media

    Most of them are AVI files (Xvid and Divx) which I installed proper codec. I don't know why the program freeze when I try to load the media tab to put some movies into the DVD.

    I have exactly the same problem and after try almost all possibilities including:
    1 reinstalling SL
    2 reinstalling ilife 09
    3 delete idvd preference
    Problem continues....however here it was way to solved and hope can help you.
    Create a new user and test imovie, idvd and all other ilife apps and loading imovie projects. It works with a new user. That only means that one of the libraries of ilife is corrupted.
    GO back to your old user account and remove all imovie projects and create a new iphoto library. It problem is solved then one of the videos on one of the libraries is corrupted. Go back to your old iphoto library first and put all videos you have on your iphoto on the trash (temp). Check it, if works only you need to do the videos one by one to the iphoto library until to find it. Same procedure with your imovie projects and events.
    In my case it was a corrupted event in imovie that freeze all the apps in ilife.
    Hope that helps.

  • Windows 7 Crashes/Freezes when playing ANY Video files

    lets see can anyone get their head around this one as it is driving me round the bend. 
    So... I have a media centre PC connected to my HDTV by VGA cable. I ran the PC on XP for a long time but last December, I upgraded it to Windows 7
    along with my laptop. 
    Cue 5 months of seamless media usage and network integration - it
    worked like a dream and I played both HD and SD content with ease. 
    About two weeks ago, I was watching an HD '.mkv' file in Windows Media Centre and about 10 minutes into the video, the video file just Froze - both the video and the audio. I had to power down and restart the machine and started the video file again. About
    5 minutes after re-starting the video file, it hung again (not at the same place in the video). I then went and watched the video on my laptop where
    it worked fine. 
    A few days after this (first time I had used it again since it hung up) I began watching an SD '.avi' file. About 1 minute into the video the display lost it's signal (the little built in 'no signal' graphic came up) and after a further 15 seconds, the audio
    cut out as well. 
    This latter behaviour is now happening every single time I try to watch any kind of SD or HD video of any file extention. This problem is also independant of what video player I use (windows media centre and windows media player classic) After a minute or so
    the display cuts out and the audio quickly follows it. 
    Suffice to say, I was a little annoyed but knowing a good bit about computers I
    decided to try and solve the problem taking the following steps. 
    1) I uninstalled all my codecs and reinstalled the latest version of the K-Lite Codec pack. The latest version has support for windows 7 so I doubt its a compatibility issue here. After doing this the problem still persisted, exactly the same as before. 
    2) I checked the date of the drivers for my video card (MSI nVidia 6200) and seen that they were dated sept 2009. I went onto the nVidia site and found the latest win7 drivers dated april 2010 - I installed these but still the problem is there. 
    3) I then thought, maybe its a problem with the actual video card hardware itself. When I built my machine the parts supplier accidentally
    sent me two of the same video card so I swapped out the existing one for a brand spanking new version of the same card. The problem is still EXACTLY the same. 
    So yes -I am rather annoyed and frustrated at the moment as I have absolutely no idea what is wrong with the machine and how it went from working to not working almost overnight. 
    I'd like to add also that the display is perfect when doing anything else on the computer - I can surf, play youtube videos, listen to music etc and it is absolutely no problem. 
    Put on a video and it cuts out the display like I have explained. 
    halp.

    Hello Tim,
    I decided to do a clean install, a fresh new installation of windows and all its updates, I didn't get the option of
    install SP1 yet.
    After that I only installed Catalyst drivers: 11.5 and Realtek HD audio drivers, all downloaded on May 24 2011.
    Then latest FFDShow and MPC-HC to test, both x64 versions Nothing else installed.
    Only a fresh copy of windows with its updates and those mentioned drivers.
    To my surprise, it happened a gain.
    It still crashes after a while when playing MKV videos.
    It's weird, because it doesn't happen with avi's or mp4's.
    So, there must be something wrong with one of windows updates that creates this windows FREEZE.
    Also there is no possibility to find out what error it is in "Event Viewer" as nothing gets recorded there. Anyone could
    advise?
    Thanks

  • Photoshop/Premiere Elements 11 Freeze When Getting Media

    Hello Everyone,
    Whenever I start Elements Organiser, there is an on-screen message that there are files ready to import and that the Organiser will now import these files into the Catalog. Then a "Getting Media" box displays and, at some point, say 56%, the "racing cursor" appears and the programme does nothing more. It just freezes and eventually there is a Windows message stating that the programme is not responding. This happens in Elements/Premiere 11. I reinstalled Elements 6 and the file importing works quickly and without problem in that version of Elements.
    This is a new, custom-built PC, running Windows 7 Home Premium 64-bit. 16 Gb memory. Adobe programmes were installed for 64-bit OS exactly as directed in Adobe instructions. All hardware drivers are up to date. No other problems with any other software, just Adobe's Elements 11 bundle !
    Suggestions ? Solutions ? Other, older Adobe programmes work just fine. When will Adobe correct these programming bugs ? Will they ever ?
    Thank you in advance for any helpful advice.
    Sincerely,
    Rafi C.

    Hello,
    Well, actually, I think on my machine it is 'services.msc'. Yes, I found it and it doesn't help with the problem of the 'getting media' process freezing. I have gone so far as to remove ALL media from this machine, and STILL the programme displays images as it tries to import files that aren't there. This problem is ALSO duplicated on our old WIN7 32-bit machine and also on a neighbour's WIN7 32-bit machine, all with different copies of Elements 11.
    At this point, my question is quite specific: where is PSE11 finding media files that are no longer there ?
    I am just happy that our old PSE6 works like a charm--no problems there. Too bad those programmers are probably long retired ! What I'm going to do now is basically write off the Organiser as a waste of time and money. I'm putting shortcuts on the Desktop to the PSE andPRE 11 editors. And will install Picasa and use that to sort our media files.
    But, in the meantime, again, where is Origaniser finding downloaded media files that have been removed ? Is there a file within PSE11 Organiser that we can delete ?
    Many thanks for your help.
    Rafi C.

  • Satellite A660-07U freezes when Streaming video

    I bought a Toshiba satellite A660 07U 2 months ago.
    From the beginning, when I try to watch any streaming video from Facebook,Youtube etc, my system totally hangs and keeps on making zzzzz....noise and I have to manually shutdown the notebook by pressing the power button.
    This is happening very often now. I contacted toshiba support and the response was to change my microphone boost settings in Volume configure..:smileysurprised:.
    Does anyone have any tips for solving this problem?

    Hi,
    Today this also happened while I was watching a movie on DVD.
    The graphics card is NVIDIA and I have updated the driver for it.
    Once it freezes I can't check the background processes as the whole system ceases to respond.
    I don't think its a problem with the player as streaming video is sometimes played with WM, sometimes with Real player.
    Toshiba claims this laptop is a special edition as a media entertainment tool with blue ray dvd player.
    I am a software engineer and i do run heavy softwares like Visual studio and sql server database on this pc but never had any problem, but only have this freezing problem while playing video.

  • TS1717 iTunes freezing when accessing Media  folder located on NAS

    I'm running the latest version of iTunes on Windows 7 (64bit)
    this
    My Media is located on a QNAP TS412 NAS.
    I have a desktop machine that accesses the Media without issue.
    However, when I launch iTunes on my laptop after a short while the application will freeze.
    If however, I point iTunes to a media folder on the local hard drive no problems are encountered.  Any ideas?

    The following topics appear to relate to the same problem:
    http://discussions.apple.com/message.jspa?messageID=7559249#7559249
    http://discussions.apple.com/thread.jspa?messageID=7620447&#7620447
    Like the poster in the second thread, I'm most disinclined to trash the folder as it has all my music from years of collecting on it!
    The Finder behaviour is like this:
    In Icon view, you can see the two sparsebundles and the Media folder, but clicking on the Media folder causes it to disappear.
    In List view, the Media folder is simply not visible.
    In Column view, the Media folder is visible but clicking on it reverts the focus back to the root level of the drive. The Media folder icon flashes momentarily and reappears.

  • Freezes when streaming videos

    I have brand new MSI GT60 laptop with GTX870M ,i7-4800MQ CPU and 8gb ram.
    There is a random 2-3 second freeze every few minutes while i am streaming videos(any site
    CNN.com - Breaking News, U.S., World, Weather, Entertainment & Video News, youtube, etc). they don't play smoothly at all , they play so laggy.  during this freeze audio does not loop
    or freeze, it continues normally.
    i have tried the following
    1. i have updated all the drivers video, network, sound.
    2. Tried a different browser (both Firefox and Chrome).
    3. Used the killer cleaner and installed the pure drivers.
    4. Tried the killer package from MSI support page, recovery disc and the version from Qualcomm site.
    5. Gave up and installed a brand new windows 8.1 as a secondary boot, same issue.
    6. tried disconnecting all USB devices and everything , still freezes.
    Seriously i don't know what other options i have
    This particular issue could not be a temp thing, since it starts right from the moment i switch on the laptop. Also i don't notice any lags when i am playing games or playing videos using some video player(BS player/VLN)
    Its not an internet issue as well, videos would have completely buffered already but would still freeze.
    Looks like a flash player issue, i have tried 3 versions of flash player (11,13,14 ) all have this issue, i just cant solve this.
    What else can i do? Could it be a hardware issue ?

    I did try different browser (Chrome and IE), both have this issue
    I have also run some traces, uploaded trace files here
    https://onedrive.live.com/redir?resid=29802663869EFD8E%211913
    DJ
    IN DJ 6/29...ETL by far the largest problem (by a factor of 2) is Firefox.  I would tyr with extensions disabled and if it continues I would re-install it or use another browser.
    Wanikiya and Dyami--Team Zigzag

  • MacBook Pro with retina display freezes when streaming from Vudu

    I don't know if anyone has experienced this before. I have been trying to watch Non-Stop on Vudu tonight with a lot of issues. After streaming for a while, perhaps some 15-20 minutes or so, the video starts buffering non-stop (ha!). The problem is that once that happens, I cannot click on anything. The buffering doesn't stop, but even if I try to quit Safari, the thing freezes Safari and freezes the entire computer. I have been working with Apple for the past 2 hours and nothing that has been done seems to fix the problem. I even ran a diagnostic and it said that I had no issues.
    This is the first time I have streamed from Vudu. I never had issues streaming from anywhere else. I am running a Netflix video in the background to see if it will freeze. Since it's not a full screen, I don't know if it will do the same. Nothing else seems to cause a problem, but what is bizarre is that it freezes the entire computer. In the case that the website was messing everything up, I don't know why it has to freeze the entire computer.
    Has anyone else experienced this, and if so did you get to a solution and how?
    Thanks!

    I had this exact problem when watching streams on my Macbook pro retina 15". For the sake of testing, I tried opening the same stream i was testing in chrome, using 120 % of cpu, in safari, where it uses roughly 3-10 %. dont't know if this will solve your problem, but I advice trying it.

  • Videos freezing when streaming from router

    When i stream higher resolution videos to my TV or PC, from the usb stick attached to my router(linksys EA4500). The videos freeze, then playes again, then freeze, etc. I have no problem with lower res. videos or music. Could there be a firmware update to solve this problem, or is it a hardware issue?
    regards, jorgen.

    alarissa491 wrote:
    The connection is wireless. The router is app. 4 metres away. There is only a thin wooden wall between.
    I don't know how to check if the tv can see the 5 ghz. The internet on the TV works flawlessly.
    regards, jorgen.
    I see. It is better to connect your TV to the 5 ghz network if the TV can see it. 5 ghz is designed for video streaming. Since your accesing or viewing high resolution vidoes from the Virtual USB, the TV should be connected to that network. What firmware are you using? Are you using the Classic Firmware or the Cloud Firmware?

Maybe you are looking for

  • Itunes crashes when i try to open it or open in safe mode

    For the last week or so, itunes has been crashing when I try to open it.  I've also tried opening in safe mode by holding down the shift and the control key and it never gets into safe mode, it still just quits. I need to sync my iphone, ipad, and ip

  • During Postgresql configuration initdb freezes on solaris 10 x86

    Hi, I’ve installed Solaris 10 10/08 x86 in a VMware environment. The install went successfully, but when I tried to configure postgresql 8.2 to run the OS freezes when I run initdb. I followed the instructions from the man pages, created all the envi

  • Open cards that I can not seem to see

    I have no visable open cards, I have no access to apps because I have too many open cards, I have nothing but 5 icons on my phone front screen,  the green phone the envelope the contacts calendar and a black arrow that opens applications, there is no

  • ITunes won't connect with ATV1

    I have a first generation Apple TV. It has worked flawlessly for over a year, but now my iTunes fails to recognize it. I deleted my computer from the Apple TV on the weekend, and then did a re-sync (which takes about 7 hours thanks to my library). Se

  • New Iphone... And Laptop

    Well.. Broke my laptop then my iphone a few days later does anyone know if my purchases (just apps) will i be able to re-download them for free again, or will i have to pay for them all again?