Windows 8.1 home wont accept windows 8.1 pro key

hi all, we just purchased a new HP spectre laptop, it came with windows 8.1 home and needing to connect this to a domain we need to upgrade it to 8.1 pro, we have a Microsoft action pack account and have 8.1 Pro product key but when I go to add features
and type in the key it says it cant use it ?
any suggestions on how we can upgrade the system to pro?
Kind Regards
BPDZenith

Hi,
What's kind of pro key you have had?
Windows 8.1 Pro Pack
http://www.microsoftstore.com/store/msusa/en_US/pdp/Windows-8.1-Pro-Pack/productID.288392300
Windows 8.1 Pro
http://www.microsoftstore.com/store/msusa/en_US/pdp/Windows-8.1-Pro/productID.288401500
Please know that the 8.1 pro is just for Windows 7 upgrade.
Since you have Windows 8.1 on you computer, you need the Pro pack key to upgrade.
Kate Li
TechNet Community Support

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