Windows 8.1 install was cancelled Late 2013 Retina MacBook

"Installaction was cancelled."
"Any changed made to your computer won't be saved."
"Windows could not prepare the computer to boot into the next phase of the installation. To install Windows, restart the installation."
1. USB flash memory 16GB
2. Windows 8.1 DVD
3. Apple Super Drive
I try to use bootcamp and partition size is 180GB for Windows 8.1.
I thought almost finish on Windows 8.1 installation, but these message was appeared.....
I called to Apple support, but they cannot solve this problem.
How can I do???????
Does anyone have same errors?
OS X 10.9.2

I tried as you said, but I could not install....
1. restart boot camp assistant and remove/delete the non-working Windows partition
2. restart the machine and do a PRAM reset
3. open disk utility, select the HD and repair permissions twice
4. restart boot camp assistant
5. burn the DVD into an ISO on OSX
6. put that ISO and Windows support software onto your USB
I think installation is almost finish, but the drivers was something wrong.....
Do I have to wait for new drivers?

Similar Messages

Windows 8.1 install fails on new 2013 Retina MacBook

I doubt there are many people out there who can help with this yet. I was able to pick up my 2013 Haswell Retina MacBook Pro from my local Apple store this morning (yay!), and so far everything has been stellar. However, I'm unable to install Windows 8.1 via Bootcamp. I have not tried Windows 8 or 7.
I've tried installing both via USB thumb drive, and via DVD on external SuperDrive, with the same results. I know that 2013 MacBook Airs have to install via UEFI so I've tried that as well. What I've tried:
Booting into UEFI:
- After creating the partition in Bootcamp, I boot holding OPTION
- At the boot selection screen I select "EFI BOOT"
- I go through all the motions, including formatting the BOOTCAMP partition
- After all the files have been copied, I get a message that "Windows cannot update the boot partition and that my progress won't be saved" (not the exact message).
Booting via BIOS:
- After creating the partition in Bootcamp, I boot holding OPTION
- At the boot selection screen I pick "WINDOWS"
- When I get to the partition selection/formatting screen it won't let me proceed, when I expand the error message it tells me that partition can't be used because it has a GPT partition table.
So, I'm stuck =( Any ideas?

Update: I just tried with Windows 8 via DVD and recieved the same error.
"Windows could not prepare the computer to boot into the next phase of the installation. To install Windows, restart the installation."

Photoshop cc laggy in late 2013 retina Macbook Pro

Hello Community
i bought late 2013 retina macbook pro,
and installed photoshop cc,
it is abnormally laggy.
by that i mean, even a small psd file, empty canvas, small brush, when i draw a line, it is laggy.
I suppose it is a driver problem
anybody has same problem?
and is there any solution?

Hi guys,
Ive posted a fairly similar topic today. On my new Macbook pro retina 13" with 2.6Ghz, 8GB RAM and 256SSD CS6 was abnormally slow and laggy when editing files that my 8 year old laptop handled perfectly.
I noticed that when I removed my wacom tablet and edited with the trackpad or a mouse the lag went away! The mpb was snappy and responsive when editing the file. \
My guess is that the wacom drivers arent updated for retina macs and they cause some sort of malfunction with photoshop.
Ill keep you guys updated if i find something better.

Late 2013 Retina MacBook Pro - ODD SEVERE POWER ISSUE?

My late 2013 retina macbook pro 13" was on safari (on battery, not plugged in) and then the screen went black. The screen went back on, then back to black, then back on, then the Macbook shut off completely.
Then, it tried rebooting twice, both failing to get past a gray screen and startup tone / chime before turning off for good. Now it won't turn on besides you seeing a gray screen and barely hearing the chime before it turning straight off again.
Any suggestions would be great! I have important files that are for a deadline within a couple days!

Try resetting the SMC. If that doesn't work, take it to the Genius Bar. You're under warranty.
You want the section "for a battery you should not remove yourself".
http://support.apple.com/kb/ht3964

Late 2013 retina macbook pro drops thunderbolt ethernet cyclically

My new (late 2013) retina macbook pro drops the wired ethernet connection many times a day. Each time killing off all VPN and ssh sessions. This is using the apple thunderbolt to gigE adapter.
This is the second thunderbolt adapter I've received from Apple. Both do the same thing.
Here's my console log filtered on "Link". It's a continuous series of link up/link down messages.
Same problem on both thunderbolt ports too.
3/20/14 5:55:15.000 PM kernel[0]: AppleBCM5701Ethernet [en3]: Link down (womp enabled, proxy zeroed)
3/20/14 5:58:49.000 PM kernel[0]: Ethernet [AppleBCM5701Ethernet]: Link up on en3, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,2301,0de1,0300,cde1,3c00]
3/20/14 5:59:29.000 PM kernel[0]: AppleBCM5701Ethernet [en3]: Link down (womp enabled, proxy zeroed)
3/20/14 6:29:35.000 PM kernel[0]: Ethernet [AppleBCM5701Ethernet]: Link up on en3, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,0301,0de1,0300,cde1,3c00]
3/20/14 6:30:15.000 PM kernel[0]: AppleBCM5701Ethernet [en3]: Link down (womp enabled, proxy zeroed)
3/20/14 6:33:10.000 PM kernel[0]: Ethernet [AppleBCM5701Ethernet]: Link up on en3, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,0301,0de1,0300,cde1,3c00]
3/20/14 6:36:17.339 PM com.apple.backupd[68869]: Copied 452 items (11.2 MB) from volume Macintosh HD. Linked 4052.
3/20/14 6:37:24.312 PM com.apple.backupd[68869]: Copied 70 items (346 KB) from volume Macintosh HD. Linked 3127.
3/20/14 6:37:54.000 PM kernel[0]: AppleBCM5701Ethernet [en3]: Link down (womp enabled, proxy zeroed)
3/20/14 6:40:15.000 PM kernel[0]: Ethernet [AppleBCM5701Ethernet]: Link up on en3, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,0301,0de1,0300,cde1,3c00]
3/20/14 6:40:55.000 PM kernel[0]: AppleBCM5701Ethernet [en3]: Link down (womp enabled, proxy zeroed)
3/20/14 7:20:00.000 PM kernel[0]: Ethernet [AppleBCM5701Ethernet]: Link up on en3, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,0301,0de1,0300,cde1,3c00]
3/20/14 7:42:27.506 PM com.apple.backupd[69492]: Copied 3189 items (81.4 MB) from volume Macintosh HD. Linked 12603.
3/20/14 7:43:20.331 PM com.apple.backupd[69492]: Copied 107 items (6.4 MB) from volume Macintosh HD. Linked 2841.
3/20/14 7:52:52.000 PM kernel[0]: AppleBCM5701Ethernet [en3]: Link down (womp enabled, proxy zeroed)
3/20/14 8:43:59.000 PM kernel[0]: Ethernet [AppleBCM5701Ethernet]: Link up on en3, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,0301,0de1,0300,cde1,3c00]
3/20/14 8:46:52.967 PM com.apple.backupd[69726]: Copied 428 items (10.2 MB) from volume Macintosh HD. Linked 4063.
3/20/14 8:47:26.894 PM com.apple.backupd[69726]: Copied 64 items (228 KB) from volume Macintosh HD. Linked 2696.
3/20/14 8:47:51.000 PM kernel[0]: AppleBCM5701Ethernet [en3]: Link down (womp enabled, proxy zeroed)
3/20/14 9:08:45.000 PM kernel[0]: Ethernet [AppleBCM5701Ethernet]: Link up on en3, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,0301,0de1,0300,cde1,3c00]
3/20/14 9:22:52.000 PM kernel[0]: AppleBCM5701Ethernet [en3]: Link down (womp enabled, proxy zeroed)
3/20/14 9:52:57.000 PM kernel[0]: Ethernet [AppleBCM5701Ethernet]: Link up on en3, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,0301,0de1,0300,cde1,3c00]
3/20/14 9:55:36.038 PM com.apple.backupd[70010]: Copied 490 items (13.9 MB) from volume Macintosh HD. Linked 4141.
3/20/14 9:56:06.813 PM com.apple.backupd[70010]: Copied 61 items (584 KB) from volume Macintosh HD. Linked 2704.
3/20/14 9:56:28.000 PM kernel[0]: AppleBCM5701Ethernet [en3]: Link down (womp enabled, proxy zeroed)
3/20/14 10:47:53.000 PM kernel[0]: Ethernet [AppleBCM5701Ethernet]: Link up on en3, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,0301,0de1,0300,cde1,3c00]

Oops, no idea where the mountainlion thing came from. cut&paste error I expect, but , yes, you are correct, mavericks 10.9.2
I'm about to that point, but it's going to be hard for them to diagnose because it's so random. I'll go in there, it'll work, then we'll stand around staring at eachother for a bit.
Then they'll say, you have to reload your OS from scratch and I'll say "but I just did that" and that will be it.
Maybe that's a bit overly cynical, but I'm not holding out a lot of hope for the 3 hours time suck that a trip to the mother ship.

Installing Windows 7 Ultimate Edition on a Late 2013 15" MacBook Pro with Retina Display. (Top Spec)

All,
I am trying to install Windows 7 Ultimate Edition on my Late 2013 MacBook Pro with Retina Display. I am using the .iso file/USB stick method of installation because I don't have access to my original Windows 7 DVD. I have the top specification model with all of the max upgrades. The problem I am having is when I get to actual installation of the Windows 7 software, it can't find the drivers I need to complete the installation. Any tips or suggestions?

I thought about doing what you said above, but unfortunately, I didn't have any spare blank DVD's. However, I was able to sucessfully install Windows & on my Mac. What I did was when I got to the error message, I would cancel the installation and that would return me back to the install now window. At that point, I would take out the flash drive and put it into another USB port. It took a few times, but eventually it recognized the drivers and allowed me to install the software. Remember, once you get past that point, the installation will ask you to choose a drive to install Windows on. Highlight the Boot Camp drive and chose "advanced", and then chose "format" after that. After all of this, it should be smooth sailing.

Late 2013 Retina Macbook Pro power brick extremely hot to the touch! This affected my computer (It was hot as well) - I could smell something burning! I am unsure the issue!

Hello,
I purchase the latest 2013 Retina Macbook Pro, which I pluged in my charger and walked away from my computer! When I arrived, my computer was in sleep mode and I noticed a faint burning smell and felt my computer and it was extremely HOT! I then felt the power brick and it was even hotter! 10 minutes after I awoke the computer (ESTIMATED), the computer actually cooled down... It's not hot to the touch but still warm! On the other hand, the power brick is still extremely HOT!
Please help! I started the charge at 3% and awoke it around 78% and now it's at 89%
Also, how long does it take to charge from 3% to 100%? It's been about 2 hours to reach 89%
Thanks,
Anthony
NOTE: Any support would be great! I could use the advice as this is personally my first MAC! I am thinking a software update to fix the computer from heating up when sleeping but I am unsure about the power brick!

AppleSupportNow
I always thought that keeping it plugged in nearly 24/7 can damage the battery too?
No, not at all, the only damage from being plugged in all the time are IF:
A: its not turned off and in sleep mode ALL the time while plugged in
B: you dont unplug it ever couple weeks or so and drain the battery down to about 30 to 40%
*Also, if youre going to store your macbook away for a few weeks or more,... make sure it has at least a 50% or so charge.
*Cycle count / use/ lifespan is one thing that cant be countered.
Proper treatment is another thing. Just because LiPo batteries dont need conditioning in general,.. does NOT mean they dont have an ideal use / recharge environment. Anything can be abused even if it doesnt need conditioning.
Just use and enjoy your new macbook,
From Apple on batteries:
http://www.apple.com/batteries/notebooks.html
http://support.apple.com/kb/HT1446
but really all you would keep in mind is --"consider 15-20% is the same as 0% and recharge it"
Important useful info on your Lithium cells as compiled from battery experts:
Heat increases battery performance but shortens life by a factor of two for every 10°C increase above 25–30°C (18°F above 77–86°F). This is yet another important reason for the cooling of any notebook, not just keeping the processor and GPU cool. Mavericks lower power tasking (app nap) and combined with the cool running Haswell processor both greatly protect battery life on your Macbook now more than ever before.
Good news: *Mavericks not only increases a single charge cycle for longer battery use off a full charge,… but also prolongs the overall long term life of the LiPo battery in a Macbook by reducing the load conditions the battery experiences from heavy peak-use.
Counting cycles is not conclusive because a discharge may vary in depth and there are no clearly defined standards of what constitutes a charge cycle on a Lithium Ion battery empirically. Similar to a mechanical device that wears out faster with heavy use, so also does the depth of discharge (DoD) determine the cycle count.
The shorter the discharge (low DoD), the longer the battery will last. If at all possible, avoid full discharges and charge the battery more often between uses. Partial discharge on Li-ion is fine.
Frequent HIGH depth of discharge rates (draining the battery very low) on a Lithium battery will hasten the lowering of maximum battery capacity.
Although better performing when warm, lithium polymer batteries live longer when kept cool.
Lithium cells prefer draining conditions at a steady pace rather than fast pulsed or quick discharges, …this fact is idealized now with the Haswell and Mavericks app-nap low power tasking for battery use.
App nap:
http://www.apple.com/osx/advanced-technologies/

How can I do a clean installation of Mavericks 10.9.1 on Late 2013 Retina Macbook Pro

Hi I need some help -
I bought a late 2013 15' Retina Macbook Pro and it was shipped with 10.9.0 build number 13A3017.
Now 10.9.1 is out, and I wanted to download the full installation image and burn it to thumb drive and do a full clean re-installation.
But I just found Mac App Store doesn't allow me to download the full 5.29GB installation image from https://itunes.apple.com/us/app/os-x...ks/id675248567, and my current 10.9.0 can only be _upgraded_ to 10.9.1 with the 395MB incremental update package from http://support.apple.com/kb/DL1712, this upgrade package is described as "It includes all updates from OS X Mavericks 10.9.1 plus system specific enhancements to improve the stability and compatibility of your Mac."
So maybe the full 5.29GB 10.9.1 which is available on Mac App Store is not compatible with the 2013 15' Late Retina Macbook Pro?
I just downloaded the upgrade package from Mac App Store and now I'm running 10.9.1 build number 13B3116 fine.
So my questions here: I really would like to do a clean full re-installation of 10.9.1. Where can I get the full installation image which is compatible with 2013 15' Late Retina Macbook Pro?

There is a way to get yourself a fully functional install file for a Late 2013 model.
1. Format a USB stick
2. Reboot the Mac, and hold down CMD-R to get into recovery mode
3. Start a new installation and choose the USB stick as a target. You should be able to choose your normal hard drive as a target, too, because as long as the installer package is downloaded, no data should be erased, but when you decide to use a USB stick, you're on the safe side.
4. The Mac will be downloading the install package. This takes a while, the time remaining shown is not correct. If you need to have an idea how long it will take you, choose the log from the help menu during download, it will show you how many chunks are already downloaded (it was 504 chunks total for me).
5. When the download is ready, the Mac reboots automatically, pull the USB stick when it does. If you're not before your computer when this happens, don't worry, when you come back, you will be in the setup program. Just switch your machine off by pressing the power switch for more than 10 seconds, and then pull the stick.
6. On the stick you will find the "OS X Install ESD.dmg". Copy that file to your Mac (it's the only file you'll need from the stick. After that, you can reformat the stick and use it for the next step).
7. You can use this file to finally create a bootable USB stick if you follow the instructions that you can find anywhere on the net or in this forum.

13in Late 2013 Retina Macbook Pro Battery Punctured

Hello!
I have purchased a late 2013 Macbook Pro with Retina display (13 inch Haswell, 256 gb SSD, 8 gb ram) at the end of October 2013.
Of course, I have had the system hang issue that affected so many late 2013 devices. But, just as I was about to return my MBPr, Apple released a patch to fix this problem. Great!
Now, yesterday, my 86 days old machine made a "Fzztzz" noise and died, leaving in its trail a faint burning smell. I was merely surfing away with the power adapter plugged in and charging. (Note: I have never spilled any liquid on it.)
I went to the Apple Store today. Verdict : punctured battery. To replace the battery, they will need to change the "top case". It should take 4 to 6 days.
Has anyone else encountered this problem?
I haven't noticed any battery swelling, nor was the Macbook ever very hot (compared to my 2006 white Macbook that I'm back to using in the meantime). I find this issue rather worrying on such a new machine; I'm suddenly not very hopeful that it will last as long as my 2006 MB that's actually still running...

Hello, raikun.
Thank you for the question. The first thing we need to look at is the health and condition of your battery. This first article will show you how to process this. Be sure to test the results after each troubleshooting step processed.
Mac notebooks: Determining battery cycle count
http://support.apple.com/kb/HT1519
If the battery health shows acceptable, then try a reset of the System Management Controller. If the battery health shows to be unacceptable, reach out to use here.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
I would also recommend taking a look at the article below to help maximize battery life.
Mac notebooks: All about batteries
http://support.apple.com/kb/ht1446
Cheers,
Jason H.

Early 2013 vs. Late 2013 Retina MacBook Pro - which is better? Refurb or New?

Hi, I'm looking to get myself a new (or refurbished) MacBook Pro Retina.
And wondering which one to get (i.e. from the list below).
Brand New (Late-2013) - $2450 (after corporate discount):
CPU 2.3 Ghz (Haswell)
16GB RAM
512 GB SSD
Refurbished (Late-2013) - $2250:
CPU 2.3 Ghz (Haswell)
16GB RAM
512GB SSD
Refurbished (Early-2013) - $2200:
CPU 2.7Ghz (Ivy Bridge)
16GB RAM
512GB SSD
While it might be an obvious choice for some ppl - I'm a bit puzzled. Early-2013 can be with LG screen (which seems to have a lot of complains about).
Will Older-2.7Ghz vs. Newer-2.3Ghz be noticeable for an average user (not a Pro editor etc.)?
What is more important for average and normal (but multi-tasking) performance - is it CPU or RAM or SSD?
And does it make sense to pay $200 more for New vs. Refurbished?
Thanks in advance.

Comparing Late-2013 15” rMBPs.
The 2.6 GHz model is 17% faster on GeekBench 2 benchmarks and has more RAM and so will run faster, but will this percentage be noticeable?
The extra RAM will matter if and when you run enough programs so they do not all fit in memory. For light duty processing that should happen rarely in 8 GB. Even if you run a memory-hungry program like PhotoShop, the extra RAM does not make much of a difference. https://discussions.apple.com/thread/5659174?tstart=30 There are larger-memory programs where it would matter but those are not in the mix you have mentioned.
Again the GPU speeds will differ:
2.0 GHz model: Intel Iris Pro 5200 (2.0 GHz)
2.6 GHz model: NVIDIA GeForce GT 750M and Intel Iris Pro 5200
For graphics intensive applications the rendering speed differences will be noticeable.
On the applications you mentioned it willl be hard to tell the difference in speed on these two models. Thus you might as well get the one with the larger SSD. If you were to include graphics rendering programs then the 2.6 GHz model speed would be faster, but those are not in the mix of programs you mentioned.
Message was edited by: hands4

Late 2013 Retina Macbook Pro Battery Life

I am getting around 3-5 hours of battery life with my late 2013 rMBP with brightness turned down, bluetooth off, Wi-Fi on, forcing integrated GPU, and using safari w/out flash.
I've seen other people with the early 2013 model get 10 hours!
I used migration assistant to transfer my data across to this mac when I started using it a few weeks ago.
I have included a screenshot showing my current usage.
http://take.ms/TMw6b
My relevant specs:
ME294LL/A - 2.3ghz i7 w/ GeForce GT 750m.
Any solution other than fresh install?

Hello, raikun.
Thank you for the question. The first thing we need to look at is the health and condition of your battery. This first article will show you how to process this. Be sure to test the results after each troubleshooting step processed.
Mac notebooks: Determining battery cycle count
http://support.apple.com/kb/HT1519
If the battery health shows acceptable, then try a reset of the System Management Controller. If the battery health shows to be unacceptable, reach out to use here.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
I would also recommend taking a look at the article below to help maximize battery life.
Mac notebooks: All about batteries
http://support.apple.com/kb/ht1446
Cheers,
Jason H.

Display gone crazy on Late 2013 Retina Macbook Pro

Could somebody please tell me what is wrong with my Late 2013 15-inch Retina Macbook Pro? Please check the pics here:
http://i60.tinypic.com/314dloy.jpg
http://i58.tinypic.com/ip5svm.jpg

Looks as if you've a graphics card and/or screen problem - I would lean more towards the GPU.
You should take the machine into your local Apple Store or an AASP and have them evaluate the problem. This diagnosis should be free as should an estimate for repair (if you're not still under warranty).
Good luck,
Clinton
MacBook Pro (15-inch Late 2011), OS X 10.??, 16GB Crucial RAM, Crucial M500 960GB SSD, 27” Apple Thunderbolt Display

Late 2013 Retina Macbook Pro - Backlit Keyboard Problems

Hello!
I've recently been having an issue with my late 2013 rMBP and the backlit keyboard not turning on. When I press the F5 and F6 buttons to increase or decrease the brightness of my keyboard, the keyboard light icon appears on my screen and it shows that it is increasing/decreasing, but my keyboard doesn't actually do anything.
I have checked my keyboard preferences and I have turned off "Adjust Keyboard Brightness in low light", so that can't be the problem. I've restarted my laptop and it's still this way.
Does anyone know why this is happening, if it's common, or if there's a way to fix it?

Try resetting the SMC. If that doesn't work, take it to the Genius Bar. You're under warranty.
You want the section "for a battery you should not remove yourself".
http://support.apple.com/kb/ht3964

Can't install maverick on my wiped out late 2013 retina macbook pro. Please help.

So, i decided to install windows 8.1 alongside mavericks on the mac and tried using bootcamp which failed, so i manually created a partiton using disk utility which worked, later i decided to create a shared partition so windows and mac could share files on the harddrive. i decided to format the drive in windows which i thought worked well, until i had to restart the computer only to realise it had completely wiped out my mac os x and recovery partition. Ive tried everything possible, even have a bootable maverick available on usb, yet everytime i choose the maverick setup to install using the (option) button it shows a stop sign. please help me figure this out. Final year student in architecture. Any information would be appreciated.
thanks.

Hi dodzi_k,
If a reformat from Windows removed the Recovery partition and is preventing the reinstall of Mavericks, you may need to boot to Internet Recovery to reformat the drive. You may find the following articles helpful:
OS X: About OS X Recovery
http://support.apple.com/kb/ht4718
OS X Mavericks: Erase and reinstall OS X
http://support.apple.com/kb/PH14243
Regards,
- Brenden

Spilt tea on Late 2013 Retina Macbook Pro Trackpad

Okay, really need help! I spilled tea on my work's macbook pro and it is pretty much brand new. Well it was. I wiped off the tea from the trackpad but some must have seeped underneath as it has stopped working.
I have tried putting rice on top of the trackpad and keeping the laptop upside down to let anything drain out but still no luck. It is the latest 13 inch macbook pro, I read the battery is glued in on this model so haven't bothered taking it apart. It is just the trackpad that isn't working so I'm thinking instead of voiding all warranty/applecare by messing with it myself, better just to see how much it is with apple to fix the trackpad?
I know that nothing covers liquid damage but if I paid extra would they replace the trackpad?
Also how do I force it to shutdown. Atm when I press and hold down the power button it just sleeps I think. As when I press it again it loads instantly, or do they always turn on that quick?

Pressing and holding down the power button should turn the system off completely. If it isn't then you aren't holding it down long enough.
Power button actions when the system is running.
Press once puts the system to sleep.
Press and hold for about 5 seconds should bring up a dialog box with options to Sleep, Shut Down, Restart or Cancel.
Pessing and holding for 10+ seconds should power the system off.
If you aren't getting the second option above and you aren't sure if the system has turned completely off then there is more damage than just the trackpad. As noted take the system into an Apple store.

Windows 8.1 install was cancelled Late 2013 Retina MacBook

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