Windows 8.1: Ipod Nano Found. Itunes Can't Talk To It

I just connected a brand new Ipod Nano to my brand new Windows 8.1 machine. Windows finds the Ipod. Itunes recognizes the Ipod but it can't progress about connectivity. I disconnect the cable from the USB slot then reconnect. Same error message.

Hi Kathy and welcome to Apple Discussions.
You see this message because of iTunes' incompatibility with XP's Fast User Switching feature. If you disable it, the problem should go away.
Go to Start/Control Panel/User Accounts then 'Change the way users log on and off' and remove the checkmark from Fast User Switching.
Fast User Switching in Windows XP is not supported

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