Windows 8.1 is not recognizing my IPOD Nano

When I plug in my Ipod Nano 4th gen to my laptop, it does not recognize it. ITunes never really worked either. Is it because I have Windows 8.1?

I have the same problem with a nano 7th gen, and windows 8.1 It was working fine a few days ago. As of today, if I connect the nano to my PC with itunes already launched the nano appears in the computer's file explorer window momentarily then disappears. If I connect the nano before launching itunes, the nano appears in the file explorer the file explorer window until I launch itunes then the nano immediately disappears.
I tried all the suggestions in the helpful screen that appeared when itunes cheerfully reported the failure to connect, including: updating itunes, removing and reinstalling itunes, resetting the nano, closing all the windows, rebooting the computer, changing cables. After several hours of trying combinations of procedures to work through the problem, I made an appointment and took the offending computer and elusive nano to the Genius Bar in Palo Alto. After two more hours of efforts on the part of a couple more gentle geniuses, Apple reported confidently that cause is because windows 8.1 is no longer compatible with itunes. (Note, the nano still worked fine with an Apple laptop at the store.)
The nice people at Apple were very apologetic and offered a refund for the nano, which offer I reluctantly accepted. Apple cheerfully refunded full purchase price on the spot. It was a sad moment for me hand over my nano as I really liked it very much, aside from the minor fact that it no longer works.
The solution would appear to be simple: don't buy a PC with windows 8.1, and don't install windows 8.1 on your computer if you wish to use a nano. Don't buy the nano 7th gen if you have windows 8.1 or wish to buy a computer with windows 8.1. And if you find yourself in this situation, simply return the nano or the computer; Apple seems happy to provide a refund. I'm not so sure how well you will fare with the PC people.

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I even installed itunes on a friends' computer and
had the same problem. I just got this for my son for
Christmas and needless to say he's a bit
disappointed.
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I've downloaded itunes, tried researching and
troubleshooting til I'm blue! I plug in the ipod and
the only thing my device manager shows is USB mass
storage device. By the way, my ipod did NOT come with
an installation disc. And yes it's fully charged. The
orange lights up while charging and when I plug in
the ear pods the blue light stays lit.
IF the GREEN LED stays lit continuously, SOMETHING is seriously wrong with the Shuffle! READ the following
article, "Understanding iPod shuffles status lights", especially the part on " Using iPod shuffle to play music"
http://docs.info.apple.com/article.html?artnum=300553
iTunes is not recognizing the ipod either (as my
friend said it should)
I even installed itunes on a friends' computer and
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Christmas and needless to say he's a bit
disappointed.
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Perhaps...but they're Not ALL lemons by any means.
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Windows 8.1 is not recognizing my IPOD Nano

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