Windows 8.1 not compatible with Scanner of HP LaseJet M1120 MFP
I replaced my laptop and on the new laptop Windows 8.1 is installed.
I have the CD to install te software for HP LaseJet M1120 MFP, but it is not compatible with W8.1.
Then, I switched-on the multifunction printer and I plugged the cable into the USB port of the laptop.
The laptop recognized the printer and installed it, but it didn't recognize the scanner.
I tryed to perform the download of the necessary software directly on the HP site, I also installed HO doctor software, but I was not able to solve the issue.
Can you please help me to solve the issue?
Thanks a lot for your support.
Luigi Romano
Hello @BAMBO , and welcome to the HP Forums.
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at HP Commercial LaserJet Forums.
I hope this helps!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.
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