Windows 8.1 not recognizing Zen X-Fi 32Gb

My Zen X-Fi 32gb was recognized by Windows a few weeks ago on my computer. Now I cannot connect my device. I keep getting an error saying the USB cannot connect as the Device Descriptor Request Failed.
This on my Windows 8.1 laptop. I've also tried on 3 other computers which I have previously never had an issue - a Windows 7 Pro installation on a desktop, a Windows Vista Premium desktop and another Windows 7 edition. Has there been a windows update lately that killed compatibility with this device?
Anyone else having trouble connecting their Zen lately?

Hi ccnicholls,
The ZEN X-Fi 32GB supports Windows Vista, Windows XP Professional x64 Edition, Windows XP (Service Pack 2) or later.
The last driver update was in Oct 2008. It is not compatible with Windows 8.1. You may wish to keep one of your systems with the supported operating system so that you can continue to use your player.
Best regards,
Colin-CL

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