Windows 8.1 odd, situational unresponsiveness at lock screen

Hello,
I am experiencing an issue with our school's deployed Win 8.1 machines. At the lock screen, which prompts for a password to re-login, if the user enters an incorrect password, the system disables the enter key and enter arrow, as in no amount of presses
will work.
To get around this, the user simply has to select "switch user", then select their username from the list. This takes them back to the login screen, where they can try their password again. However, if they enter their password incorrectly this
time, the system does not disable the enter key and enter arrow; it only happens on the initial lock screen.
I have run sfc and chkdsk. Has anyone else experienced this and/or know how to fix it?
We are running Windows 8.1 Pro
TiA

Hi,
According to your description, it seems like Policy problem, Please refer to the path below to check your Policy settings.
Computer Configuration/Windows Settings/Security Settings/Account Policies/Account Lockout Policy
Account Lockout Policy Technical Overview:
http://technet.microsoft.com/en-us/library/hh994566(v=ws.10).aspx
Roger Lu
TechNet Community Support

Similar Messages

Windows 8.1 Force a specific default lock screen image

Hi,
at the moment we are preparing the win 8.1 rollout in our environment.
Now we tried to customize the lock screen image.
There we are facing the issue that the image does not get correctly resized to different screen resolutions.
Therefore we are using a image with a resolution of 2160x1440 pixels.
Does anybody have an idear how tho fix this ?
Thanks in advanced,
Thomas

Hi,
Based on my test, when user customizing the lock screen picture, system would create a new folder under the following path:
C:\ProgramData\Microsoft\Windows\SystemData\S-1-5-21-1765481211-944569940-2390947737-1001\ReadOnly\
and create a folder for the new lock screen picture which named in sequence, such as LockScreen_A, B, etc.
In the LockScreen folder, system would generate some series pixels picture for this lock screen picture. However, when you change screen resolution, There might be a problem.
In my opinion, you can try to use a picture which resolutioin same with system default lockscreen picture for test:
Roger Lu
TechNet Community Support

Windows 10: Second display "turns off" in lock screen

Unfortunately some of these quirks are why people don't upgrade straight away, on the plus side by having over 14M people upgrade in less than 2 days MS now has a lot of faults found and fixes to work on - quickly. We hope.
That said I have a dual screen setup and my monitors retain the screen space settings.
The fact yours is a laptop maybe indicative of your issue - does your laptop have dual graphics, e.g. one for high use games and one for low use 2D?
Does it turn off 3D settings - it may not be a Windows 10 thing but more of a setting that has defaulted.

I don't recall having this problem with Win 7 Pro, just upgraded to 10 pro a few days ago.I have an HP Probook 450 G2 (with up-to-date graphics driver) and a dual monitor setup. Main display is on HDMI and second display is on VGA. When I lock my laptop (Win+L), it seems to "turn off" the second display and shifts any applications I had in the second display to the main display.While a relatively small issue, it is rather annoying to have to drag applications back over to the second display when I resume working.It doesn't seem to happen right away though, nor does it seem to trigger when display is set to sleep at 20 minutes. I'm not sure how else to explain this. I've found posts of a similar nature on Spiceworks and other forums, but nothing seems to help.Thispostis from a while ago and is related to Win 7, but does seem to describe...
This topic first appeared in the Spiceworks Community

Windows 8.1 Lock Screen drops network connectivity when screen locked using Win+L

Hi!
I was sent here from Microsoft Community forum. The question is:
Since Windows NT 4.0 I'm using Lock Screen to prevent people from accessing my computer when I'm leaving my room. First I was using CTRL+ALT+DEL / Lock Screen, then switched to Win+L keyboard shortcut when it was first introduced.
Everything was fine until I switched to Windows 8.1 computer (Sony Vaio Duo 13 with Broadcom wireless network controller). This machine is 8.1, not 8.0 upgraded to 8.1.
My problem is that when I hit Win+L combo the Lock Screen (with clock etc.) is displayed. Then, despite I have configured not to turn off display, the screen goes blank (after 30 seconds since lock) and network connectivity is cut off from desktop
apps (I suspect the system goes into Active Standby mode, because Modern UI apps like Tune-In radio keep working fine).
100% repeatable scenarios:
## Scenario 1 ##
1) Log in
2) Open desktop app that uses network connectivity. Outlook 2013 from Office365 subscription
3) Check that it has connected
4) Lock screen (Win+L)
5) Wait for 30 seconds (first incorrectly posted as few minutes) as screen goes black
6) Unlock screen (using password)
7) In right corner of Outlook app you will see "Unable to connect with Exchange server" and few seconds later it will reconnect sucessfuly
## Scenario 2 - the more annoying ##
1) Log in to Win 8.1 computer
2) Connect to it using SMB (in my case I wanted to transfer 30 GB of files from local hard drive C: to server) \\COMPUTER-NAME\c$ from Windows Server 2012 R2
3) Start copying files from computer to server
4) Lock the screen on computer
5) As soon as screen goes black server displays message "Lost connection to the resource. Try again?"
6) Unlock screen on the computer
7) Click "Try again" and it will continue copying files
My power settings are set to go into stand by after 5 hours and if I not lock the screen it doesn't go to sleep before 5 hours.
When I lock the screen using Win+L it goes into (probably Active) Standby mode.
Is there any way to prevent it from going to Active Standby when locking screen? I need the screen lock for security reasons but I don't want it to drop my network connectivity on remote desktops, file transfers and other desktop activities before 5 hour
timeout.
This issue is not related to more or less known wireless network connectivity problem that happens to many Intel Haswell computers. Mine doesn't exhibit those problems. I can easly push 100 - 200 GB of wireless data without network drops.
Computer information:
Sony Vaio Duo 13: SVD1322C5E
Intel Core i5-4200U
8 GB RAM
Windows 8.1 Pro 64-bit
Broadcom 802.11n SDIO network adapter
Originally posted at: http://answers.microsoft.com/en-us/windows/forum/windows8_1-networking/windows-81-lock-screen-drops-network-connectivity/099f16bd-b00d-4ba9-b833-48bf1d55ffe4
Best regards,
Sergiusz

Same issue here using Surface 3 Pro with either internal WLAN or MS USB LAN Adapter. I'm frequently used to keep open connections over SSH to some servers. On switching to lock screen explicitly by pressing Win+L or implicitly due to idle timeout all
connections to servers are lost. In addition, I don't get any notifications on incoming Skype messages (using Skype for desktop) when lock screen is active.
Neither NIC is showing "Power Management Tab" according to step 5 of instructions above.
Additionally observing USB LAN NIC seems to be kept active after activating lock screen, but traffic stops (according to its flashing light) when lock screen is switching off display. Blanking display doesn't seem to be adjustable in System Settings (Energy
Options accessed through Win+X).
Find attached log file of powercfg -energy -duration 300 ...
Log file is in German. It basically claims unset timeouts for deactivating display while running attached to power supply though lock screen is turning off displays within 1-2 minutes.
Energieeffizienzdiagnose-Bericht
Computername
KRITIAS
Überprüfungszeit
2015-01-10T15:07:47Z
Überprüfungsdauer
353 Sekunden
Systemhersteller
Microsoft Corporation
Systemproduktname
Surface Pro 3
BIOS-Datum
10/16/2014
BIOS-Version
3.11.0350
Betriebssystembuild
9600
Plattformrolle
PlatformRoleSlate
Netzbetrieb
true
Prozessanzahl
67
Threadanzahl
1319
Berichts-GUID
{1a168801-c189-46fe-811c-235e6bf2bd0d}
Analyseergebnisse
Fehler
Energierichtlinie:Verdunkelungszeitlimit ist deaktiviert (Netzbetrieb)
Der Bildschirm ist nicht so konfiguriert, dass er nach einer Zeit der Inaktivität verdunkelt wird.
Energierichtlinie:Standbyzeitlimit ist deaktiviert (Netzbetrieb)
Der Computer ist nicht so konfiguriert, dass nach einer Zeit der Inaktivität automatisch der Wechsel in den Standbymodus erfolgt.
CPU-Auslastung:Prozessorauslastung ist hoch
Die durchschnittliche Prozessorauslastung während der Ablaufverfolgung war sehr hoch. Das System verbraucht weniger Energie, wenn die durchschnittliche Prozessorauslastung sehr niedrig ist. Überprüfen Sie die Prozessorauslastung für einzelne Prozesse,
um festzustellen, welche Anwendungen und Dienste den größten Anteil an der Gesamtprozessorauslastung haben.
Durchschnittliche Auslastung (%)
45.31
Warnungen
Plattform-Zeitgeberauflösung:Plattform-Zeitgeberauflösung
Die standardmäßige Plattform-Zeitgeberauflösung beträgt 15,6 ms (15625000 ns) und sollte immer dann verwendet werden, wenn sich das System im Leerlauf befindet. Wenn die Zeitgeberauflösung erhöht wird, sind die Technologien zur Prozessorenergieverwaltung
möglicherweise nicht wirksam. Die erhöhte Zeitgeberauflösung kann auf eine Multimediawiedergabe oder Grafikanimationen zurückzuführen sein.
Aktuelle Zeitgeberauflösung (100-ns-Einheiten)
10007
Maximale Zeitgeberperiode (100-ns-Einheiten)
156250
Plattform-Zeitgeberauflösung:Ausstehende Zeitgeberanforderung
Von einem Programm oder Dienst wurde eine Zeitgeberauflösung angefordert, die kleiner als die maximale Zeitgeberauflösung der Plattform ist.
Angeforderter Zeitraum
10000
ID des anfordernden Prozesses
3476
Pfad des anfordernden Prozesses
\Device\HarddiskVolume4\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe
Energierichtlinie:Bildschirmzeitlimit ist lang (Netzbetrieb)
Der Bildschirm ist so konfiguriert, dass er nach mehr als 10 Minuten Inaktivität ausgeschaltet wird.
Zeitlimit (Sekunden)
900
USB-Standbymodus:Vom USB-Gerät wird nur selten in den Modus für selektives Energiesparen gewechselt.
Von diesem Gerät wurde während der Ablaufverfolgung nur unregelmäßig in den Modus für selektives Energiesparen gewechselt. Die Prozessorenergieverwaltung ist möglicherweise nicht möglich, wenn sich dieses USB-Gerät nicht im Modus für selektives Energiesparen
befindet. Dieses Problem verhindert jedoch nicht den Wechsel des Systems in den Standbymodus.
Gerätename
USB-Verbundgerät
Hostcontroller-ID
PCI\VEN_8086&DEV_9C31
Hostcontrollerspeicherort
PCI bus 0, device 20, function 0
Geräte-ID
USB\VID_05AC&PID_0250
Portpfad
1,2
Standbydauer (%)
14
USB-Standbymodus:Vom USB-Gerät wird nur selten in den Modus für selektives Energiesparen gewechselt.
Von diesem Gerät wurde während der Ablaufverfolgung nur unregelmäßig in den Modus für selektives Energiesparen gewechselt. Die Prozessorenergieverwaltung ist möglicherweise nicht möglich, wenn sich dieses USB-Gerät nicht im Modus für selektives Energiesparen
befindet. Dieses Problem verhindert jedoch nicht den Wechsel des Systems in den Standbymodus.
Gerätename
Surface Ethernet Adapter
Hostcontroller-ID
PCI\VEN_8086&DEV_9C31
Hostcontrollerspeicherort
PCI bus 0, device 20, function 0
Geräte-ID
USB\VID_045E&PID_07AB
Portpfad
1,1
Standbydauer (%)
5
USB-Standbymodus:Vom USB-Gerät wird nur selten in den Modus für selektives Energiesparen gewechselt.
Von diesem Gerät wurde während der Ablaufverfolgung nur unregelmäßig in den Modus für selektives Energiesparen gewechselt. Die Prozessorenergieverwaltung ist möglicherweise nicht möglich, wenn sich dieses USB-Gerät nicht im Modus für selektives Energiesparen
befindet. Dieses Problem verhindert jedoch nicht den Wechsel des Systems in den Standbymodus.
Gerätename
Generischer USB-Hub
Hostcontroller-ID
PCI\VEN_8086&DEV_9C31
Hostcontrollerspeicherort
PCI bus 0, device 20, function 0
Geräte-ID
USB\VID_05AC&PID_1006
Portpfad
1
Standbydauer (%)
5
USB-Standbymodus:Vom USB-Gerät wird nur selten in den Modus für selektives Energiesparen gewechselt.
Von diesem Gerät wurde während der Ablaufverfolgung nur unregelmäßig in den Modus für selektives Energiesparen gewechselt. Die Prozessorenergieverwaltung ist möglicherweise nicht möglich, wenn sich dieses USB-Gerät nicht im Modus für selektives Energiesparen
befindet. Dieses Problem verhindert jedoch nicht den Wechsel des Systems in den Standbymodus.
Gerätename
USB-Eingabegerät
Hostcontroller-ID
PCI\VEN_8086&DEV_9C31
Hostcontrollerspeicherort
PCI bus 0, device 20, function 0
Geräte-ID
USB\VID_045E&PID_0797
Portpfad
1,3
Standbydauer (%)
14
CPU-Auslastung:Einzelner Prozess mit erheblicher Prozessorauslastung
Auf diesen Prozess ist ein erheblicher Anteil der Gesamtprozessorauslastung zurückzuführen, die während der Ablaufverfolgung aufgezeichnet wurde.
Prozessname
firefox.exe
PID
5968
Durchschnittliche Auslastung (%)
1.57
Modul
Durchschnittliche Modulauslastung (%)
\Device\HarddiskVolume4\Program Files (x86)\Mozilla Firefox\xul.dll
0.60
\Device\HarddiskVolume4\Program Files (x86)\Mozilla Firefox\mozjs.dll
0.27
\SystemRoot\system32\ntoskrnl.exe
0.16
CPU-Auslastung:Einzelner Prozess mit erheblicher Prozessorauslastung
Auf diesen Prozess ist ein erheblicher Anteil der Gesamtprozessorauslastung zurückzuführen, die während der Ablaufverfolgung aufgezeichnet wurde.
Prozessname
System
PID
4
Durchschnittliche Auslastung (%)
0.59
Modul
Durchschnittliche Modulauslastung (%)
\SystemRoot\system32\ntoskrnl.exe
0.24
\SystemRoot\system32\DRIVERS\igdkmd64.sys
0.12
\SystemRoot\system32\DRIVERS\avc3.sys
0.07
CPU-Auslastung:Einzelner Prozess mit erheblicher Prozessorauslastung
Auf diesen Prozess ist ein erheblicher Anteil der Gesamtprozessorauslastung zurückzuführen, die während der Ablaufverfolgung aufgezeichnet wurde.
Prozessname
dwm.exe
PID
6264
Durchschnittliche Auslastung (%)
0.47
Modul
Durchschnittliche Modulauslastung (%)
\SystemRoot\system32\ntoskrnl.exe
0.10
\Device\HarddiskVolume4\Windows\System32\dwmcore.dll
0.09
\SystemRoot\System32\drivers\dxgkrnl.sys
0.06
CPU-Auslastung:Einzelner Prozess mit erheblicher Prozessorauslastung
Auf diesen Prozess ist ein erheblicher Anteil der Gesamtprozessorauslastung zurückzuführen, die während der Ablaufverfolgung aufgezeichnet wurde.
Prozessname
Skype.exe
PID
11008
Durchschnittliche Auslastung (%)
0.26
Modul
Durchschnittliche Modulauslastung (%)
\Device\HarddiskVolume4\Program Files (x86)\Skype\Phone\Skype.exe
0.11
\SystemRoot\system32\ntoskrnl.exe
0.05
\SystemRoot\System32\win32k.sys
0.04
CPU-Auslastung:Einzelner Prozess mit erheblicher Prozessorauslastung
Auf diesen Prozess ist ein erheblicher Anteil der Gesamtprozessorauslastung zurückzuführen, die während der Ablaufverfolgung aufgezeichnet wurde.
Prozessname
svchost.exe
PID
1528
Durchschnittliche Auslastung (%)
0.25
Modul
Durchschnittliche Modulauslastung (%)
\SystemRoot\system32\ntoskrnl.exe
0.16
\Device\HarddiskVolume4\Windows\System32\ntdll.dll
0.02
\SystemRoot\system32\drivers\ndis.sys
0.01
Informationen
Plattform-Zeitgeberauflösung:Zeitgeberanforderungsstapel
Der Stapel mit den Modulen, die für die niedrigste Plattform-Zeitgebereinstellung in diesem Prozess verantwortlich sind.
Angeforderter Zeitraum
10000
ID des anfordernden Prozesses
3476
Pfad des anfordernden Prozesses
\Device\HarddiskVolume4\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe
Aufrufender Modulstapel
\Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume4\Windows\SysWOW64\d3d9.dll
\Device\HarddiskVolume4\Program Files (x86)\Adobe\Adobe Creative Cloud\CEF\libcef.dll
\Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
Energierichtlinie:Aktiver Energieplan
Der derzeit verwendete Energieplan.
Planname
Ausbalanciert (OEM)
Plan-GUID
{381b4222-f694-41f0-9685-ff5bb260df2e}
Energierichtlinie:Energieplancharakter (Akkubetrieb)
Der Charakter des aktuellen Energieplans, wenn das System im Akkubetrieb ausgeführt wird.
Charakter
Ausbalanciert
Energierichtlinie:Videoqualität (Akkubetrieb)
Ermöglicht Windows Media Player, bei der Videowiedergabe die Qualität und die Energieeinsparung zu optimieren.
Qualitätsmodus
Videoqualität und Energieeinsparung ausbalancieren
Energierichtlinie:Energieplancharakter (Netzbetrieb)
Der Charakter des aktuellen Energieplans, wenn das System im Netzbetrieb ausgeführt wird.
Charakter
Ausbalanciert
Energierichtlinie:802.11-Energierichtlinie für Drahtlosverbindungen ist "Maximale Leistung" (Netzbetrieb)
Die aktuelle Energierichtlinie für 802.11-kompatible Drahtlosnetzwerkadapter ist nicht für die Verwendung von Energiesparmodi konfiguriert.
Energierichtlinie:Videoqualität (Netzbetrieb)
Ermöglicht Windows Media Player, bei der Videowiedergabe die Qualität und die Energieeinsparung zu optimieren.
Qualitätsmodus
Für hohe Videoqualität optimieren
Systemverfügbarkeitsanforderungen:Erfolgreiche Analyse
Die Analyse war erfolgreich. Es wurden keine Energieeffizienzprobleme festgestellt und keine Informationen zurückgegeben.
Akku:Akkuinformationen
Akku-ID
1F11LGC_LGCX863568
Hersteller
LGC_LGC
Seriennummer
1F11
Chemie
LION
Langfristig
1
Versiegelt
0
Zyklusanzahl
33
Vorgesehene Akkukapazität
42157
Letzte vollständige Aufladung
44209
Funktionen der Plattformenergieverwaltung:Unterstützte Standbystatus
Mithilfe von Standbystatus kann der Computer nach einer Zeit der Inaktivität in einen Energiesparmodus wechseln. Der S3-Standbystatus ist der standardmäßige Standbystatus für Windows-Plattformen. Im S3-Standbystatus verbraucht der Computer nur die Energie,
die notwendig ist, um den Arbeitsspeicherinhalt zu bewahren und die Arbeit mit dem Computer schnell fortsetzen zu können. Sehr wenige Plattformen unterstützen den S1- oder S2-Standbystatus.
S1-Standbymodus unterstützt
false
S2-Standbymodus unterstützt
false
S3-Standbymodus unterstützt
false
S4-Standbymodus unterstützt
true
Funktionen der Plattformenergieverwaltung:Unterstützung von Verbindungsstandby
Mit dem Verbindungsstandby kann der Computer in einen Stromsparmodus wechseln, in dem er immer eingeschaltet und verbunden ist. Der Verbindungsstandby wird soweit unterstützt anstelle der Systemstandbystatus verwendet.
Verbindungsstandby unterstützt
true
Funktionen der Plattformenergieverwaltung:Die adaptive Bildschirmhelligkeit wird unterstützt.
Dieser Computer ermöglicht die automatische Helligkeitsregelung der integrierten Anzeige durch Windows.
Funktionen der Plattformenergieverwaltung:Funktionen zur Prozessorenergieverwaltung
Mithilfe einer effektiven Prozessorenergieverwaltung kann der Computer Leistung und Energieverbrauch automatisch ausbalancieren.
Gruppieren
0
Index
0
Leerlaufstatus - Anzahl
11
Leerlaufstatustyp
Micro-Energiemodul-Plug-In
Nennfrequenz (MHz)
2301
Prozentuale maximale Leistung
100
Prozentuale niedrigste Leistung
32
Prozentuale niedrigste Drosselung
3
Leistungssteuerelementtyp
ACPI-Leistungszustände (P)/ACPI-Drosselungszustände (T)
Funktionen der Plattformenergieverwaltung:Funktionen zur Prozessorenergieverwaltung
Mithilfe einer effektiven Prozessorenergieverwaltung kann der Computer Leistung und Energieverbrauch automatisch ausbalancieren.
Gruppieren
0
Index
1
Leerlaufstatus - Anzahl
11
Leerlaufstatustyp
Micro-Energiemodul-Plug-In
Nennfrequenz (MHz)
2301
Prozentuale maximale Leistung
100
Prozentuale niedrigste Leistung
32
Prozentuale niedrigste Drosselung
3
Leistungssteuerelementtyp
ACPI-Leistungszustände (P)/ACPI-Drosselungszustände (T)
Funktionen der Plattformenergieverwaltung:Funktionen zur Prozessorenergieverwaltung
Mithilfe einer effektiven Prozessorenergieverwaltung kann der Computer Leistung und Energieverbrauch automatisch ausbalancieren.
Gruppieren
0
Index
2
Leerlaufstatus - Anzahl
11
Leerlaufstatustyp
Micro-Energiemodul-Plug-In
Nennfrequenz (MHz)
2301
Prozentuale maximale Leistung
100
Prozentuale niedrigste Leistung
32
Prozentuale niedrigste Drosselung
3
Leistungssteuerelementtyp
ACPI-Leistungszustände (P)/ACPI-Drosselungszustände (T)
Funktionen der Plattformenergieverwaltung:Funktionen zur Prozessorenergieverwaltung
Mithilfe einer effektiven Prozessorenergieverwaltung kann der Computer Leistung und Energieverbrauch automatisch ausbalancieren.
Gruppieren
0
Index
3
Leerlaufstatus - Anzahl
11
Leerlaufstatustyp
Micro-Energiemodul-Plug-In
Nennfrequenz (MHz)
2301
Prozentuale maximale Leistung
100
Prozentuale niedrigste Leistung
32
Prozentuale niedrigste Drosselung
3
Leistungssteuerelementtyp
ACPI-Leistungszustände (P)/ACPI-Drosselungszustände (T)
Gerätetreiber:Erfolgreiche Analyse
Die Analyse war erfolgreich. Es wurden keine Energieeffizienzprobleme festgestellt und keine Informationen zurückgegeben.

Lock screen pictures

Hi,
I recently downloading the new IOS7 Software on my Iphone 4S and now i cannot fit pictures onto my home /lock screen, they zoom in too far to fit the screen is there a way i make them fit?
Thanks

To verify, the personalize option is hidden or is it greyed out and unclickable? Are you able to make it to the screen where you can select the desired backgrounds?
It sounds similar to the issue in the following thread.
http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_install/i-cant-change-lock-screen...
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Restore Lock Screen in Windows 8.1

I deleted the lock screen in Windows 8.1 and now realize I need it. How can I get it back?
I deleted using Windows+R "regedit" using this link
http://media.askvg.com/downloads/2012/11/Disable-Windows-8-Lock-Screen.zip
Is there a way to get the lock screen back?

Hi，
The registry you posted here are this
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Personalization]
"NoLockScreen"=dword:00000001
so you just need to launch regedit editor by run regedit.exe, then locate to the right place, set the value back to 0, then restart your PC.
or just run the "restore....reg" as David mentioned.
Yolanda Zhu
TechNet Community Support

Windows always shows lock screen when idle, ignores setting

On Windows 8, I had my computer set up so that the screen would turn off after a period of inactivity. When I would move the mouse or press a key, it would resume without asking me to log in. After upgrading to Windows 8.1, it is now always showing me the
lock screen when resuming from idle. In the lock screen settings, I found a new option named "When my PC is inactive, show the locks screen instead of turning off the screen". I have disabled this setting, but my computer still locks every time the
screen turns off.
How can I get my computer to stop locking when it is idle?

Hi,
What about the settings in Screen Saver? Please check the Option "On resume, display logon screen" is unchecked.
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

After the iOS 7 update my iPhone 5's touch screen is unresponsive some times ,can't even open the lock screen , I had to turn the phone off and turn it on again , it's really frustrating , any solution ??

After the iOS 7 update my iPhone 5's touch screen is unresponsive some times ,can't even open the lock screen , I had to turn the phone off and turn it on again ,any solutions ?

Hello kumarsenthil210317
Check out the article below to start troubleshooting issues with touchscreen response.
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
Regards,
-Norm G.

Windows 8.1 lock screen

Hi there,
I would like to ask about lock screen. Normally, when I turn the screen off using function key, it will lock the screen and when I press any key, windows will ask for authentication. But after receive some updates, I cannot not do this anymore. The screen
will turn on and go directly into the screen without asking any passwords so I would like to ask how to lock the screen automatically when I turn the screen off.
Thank you for your help

Hi,
In alternative way, we can try following steps:
Windows key + L (lock screen)
Set the lock screen timeout to turn off display:
How to Change Lock Screen Display Off Timeout Period in Windows 8 and 8.1
http://www.eightforums.com/tutorials/8268-lock-screen-timeout-period-change-windows-8-a.html
Kate Li
TechNet Community Support

Windows 8.1 stuck on lock screen.

After updating the February 2014 patch Tuesday my Shuttle XS35GS computer will not go past the lock screen. I can see the time and date and network icon. Usually I would press a key on the keyboard or click the mouse and the picture would move up and I
would be presented with my user where I type my password. I have tried wireless and wired keyboards and mice. All have power, the caps light comes on the and the mouse laser is red and the pointer moves around the screen but the lock screen will not slide
up and allow me to enter the password. I have to users on the machine and I can't switch to another as the left arrow button is on the next screen, which I can't get to. Any ideas anyone please?

Hi,
If the suggestion of S.Sengupta doesn't resolve the issue, please boot from your Windows 8/8.1 installation media to repair it:
1.Insert a Windows 8/8.1 DVD, or a flash drive with the Windows 8/8.1 installation files on it, into your computer.
Tip: You can borrow someone else's Windows 8/8.1 disc or other media if you need to. You're not installing or reinstalling Windows 8/8.1, you're just accessing Advanced Startup Options - no product key or license breaking required.
2.Boot from the disc or boot from the USB device.
3.From the Windows Setup screen, tap or click on Next.
4.Tap or click on the Repair your computer link at the bottom of the window.
5.Advanced Startup Options will start, almost immediately.
6.Select System Restore to roll back to a time when everything works fine.
Karen Hu
TechNet Community Support

Can't Change Lock Screen Background Image and User Account Picture in Windows 8.1.

I am running Windows8.1 Single Language with windows activated. Upgraded from Window 8 to Windows 8.1.
Lenovo Y410p.
4th generation Intel® Core™ i7-4700MQ (2.40GHz 1600MHz 6MB) with 16GB RAM.
NVIDIA® GeForce® GT750M 2GB .
I tried all methods that I found on web included :
1. http://www.askvg.com/fix-cant-change-lock-screen-background-and-user-account-picture-in-windows-8/
2. http://answers.microsoft.com/en-us/windows/forum/windows8_1-desktop/lockscreen-issues-on-windows-81/c51f570a-7a69-4e92-8348-3ebbed778592
3. I deleted the C:\ProgramData\Microsoft\Windows\SystemData file and folder
4. I restored the Libraries Features.
5. I run SFC / Scannow 3 times but get no error.
6. I created a new local account but the same problem shows up. (I'm using live for main account.)
Now, Please tell me what should I do, Thanks.

Hi,
First of all, please run the command slmgr.vbs /dlv
After that, check the License status if it is licensed.
Is there any error message when you couldn't change lock background or this option just grey out?
Roger Lu
TechNet Community Support

Not able to change account picture and lock screen picture in windows 8.1

i can't change my account picture and lock screen picture because i cant browse it when i click the browse button nothing happens it just blink that's all.. please help me....

Hi,
You can try the fix it here:
[Fix] Can’t Change Lock Screen Background Image and User Account Picture in Windows 8
http://www.askvg.com/fix-cant-change-lock-screen-background-and-user-account-picture-in-windows-8/
This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore,
Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you
completely understand the risk before retrieving any software from the Internet.
Hope this could be helpful.
Kate Li
TechNet Community Support

Change default logon/startup/lock screen in windows 8 pro

Hi,
I want to change my default logon screen, the one that appears when I boot. I have changed the lock screen within my account, but I can't change the one (that I beleive is) for the default user. I have seen some complicated steps to copy over a file
in systemdata folder for the default user profile, but It seems really awful to do it in my notebook (which is not joined to a domain, and it is Windows 8 Pro). So, is there a simple way to do it? Why my personalized lock screen isn't shown?
Regards,
MarianoC.

Thanks MarianoC, you got me closer to solving my lock screen problem. Sorry about your lock screen presets issue, glad that is not an issue for me, as I see you have given up. I wanted to post my more detailed solution description
here, since this was one of the fist places I landed while researching this.
I fixed mine by replacing the default Lock Screen image files.
You can find them here C:\ProgramData\Microsoft\Windows\SystemData\S-1-5-18\ReadOnly
Caution---You have to have hidden files visible, and you also have to understand how to take ownership of folders and assign ownership and permissions (it's not that difficult, search if
you don't know how).
I had 2 folders in that location W and Z;
The W folder already had my selected Lock Screen picture.
The W folder may have been the result of a previous tweak I tried, it had the newer photo I had selected already, if your W doesn’t have your photo and you have issues maybe replace it too.
If you don’t have a W folder I wouldn’t sweat it for now.
I had my luck with the Z folder, it contained the default space needle picture in 2 versions; dimmed and plain (I didn't look for a visual difference).
I replaced both of them with my chosen lock screen picture.
There are 2 ways to do this;
1st is to rename your original file (add a 1 to the name, you can go back to original easier this way). Replace it with picture of your choosing with the exact same name as original.
You must assign full permission to the system account.
Warning. This method seems safer but I could not figure out how to assign permission to the trusted installer account, which existed previously for this file, this could inhibit some future compatibility.
2nd way preserves system and trusted installer permissions.
Create your lock screen pictures in a separate folder, with exactly the same names as your 2 original files.
Copy/Paste the files into the Z folder, you will get asked to replace existing.
If you say yes it should preserve security settings but update the photo.

How to Set Image to Lock Screen and Background in Windows Store API?

How to set an image to windows lock screen and desktop background for windows store app in c#?
if changing lock screen is available in windows store C# how about changing the desktop background using Windows store C#?

Hi icce cage,
To change the Windows lock screen we can use this API:
LockScreen class with set image methods.
To change the desktop background, it is not possible as I know.
--James
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Cached credentials are not working on the lock screen (Windows 7)

Hello all,
We are having a difficult time trying to troubleshoot a problem with credential caching seemingly not working on the lock screen for our laptop users. Users are instructed to logon to the laptop while connected to the domain to cache their credentials. The
user then leaves the network, and is able to log in to the laptop using cached credentials. The laptop locks either due to a manual lock, or due to an inactivity timer. The user tries to relog and is presented with the error “no logon servers available to
service the request.” Users are reporting the problem from both home and public networks. We have been able to recreate the issue by logging on the laptop while in the office and setting our internal wireless network to manually connect, and then simply clicking
start > shutdown arrow > lock. Many users have reported that they were able to get back into the laptop after a hard shut down, but would be unable to log in again if they returned to the lock screen. One user has reported that selecting other credentials
> switch user > other user while on the lock screen and then entering in his DC credentials would allow him to get back into the laptop. I was unable to recreate this workaround on our test machine. I also tried to logon using the switch user account
with the “.\username” method to see if that would look for cached credentials. One user has reported that he was unable to hard shut down the computer to get back in. He also reported that he tried to pull the battery and give it time before trying again.
We have set the value for “Interactive logon: Number of previous logons to cache” to 50. The status of “Interactive Logon: Require Domain Controller to unlock workstation” is disabled. We have tried to turn the Wi-Fi switch off and then back on while on
the lock screen. Error logs that we think are related to the problem include – Event ID:5719, NETLOGON and Event ID:4343, NlaSvc error 0x4C6 and error 0x51
I have a slightly sinking feeling it has something to do with NLA thinking that they are connected to a domain while on the lock screen, but this is pure speculation. Thanks for reading my post and any potential solutions are greatly appreciated!

I'd try them over here.
Windows IT Pro forums on TechNet
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

Windows 8.1 odd, situational unresponsiveness at lock screen

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