Windows 8.1 Outlook 2010 won't open even in safe mode after 4/5/2014 update

There was an update today, 4/5/2014 for Windows 8.1. I was able to open Outlook 2010 prior to update. Ever since the update, I cannot open Outlook 2010, not even in Safe Mode. I need help!!!

Hi,
Make sure there's no Outlook process in Task Manager prior to you open it.
Then we can check if it can start properly in Clean Boot to determine whether background programs are interfering with Outlook:
http://support.microsoft.com/kb/929135
If you still can't open Outlook, consider uninstalling the latest update from Control Panel -> Programs and Features -> View installed updates.
Regards,
Melon Chen
TechNet Community Support

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Upgraded to Firefox 8, but now it won't open-- even in Safe Mode. It crashes upon opening.

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AdapterDeviceID: 0x 166
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Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. A clean reinstall is not the same as a regular reinstall performed using the built in installer. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from [https://www.mozilla.org mozilla.org] (or choose the download for your operating system and language from [https://www.mozilla.org/firefox/all/ this page]) and save the setup file to your computer.
#After the download finishes, close all Firefox windows (or open the Firefox menu [[Image:New Fx Menu]] and click the close button [[Image:Close 29]]).
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#*'''Windows:'''
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#**C:\Program Files (x86)\Mozilla Firefox
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##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
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Please report back to say if this helped you!
Thank you.

I changed Java settings and now Firefox crashes as it opens, even in safe mode; how can I fix this?

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Hi pternagy,
Sorry you are having problems.
For future reference. Those of us that mess directly with about:config soon learn how to recover from mistakes and what it is sensible to backup. Occasionally backing up your entire profile for instance can be useful and would have probably given you a quick solution of copying over the file from that backup.
*[[Back up and restore information in Firefox profiles]]
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*[[Profiles - Where Firefox stores your bookmarks, passwords and other user data#w_finding-your-profile-without-opening-firefox]]#w_finding-your-profile-without-opening-firefox
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox
Please post back with how you get on and whether you need any extra help.
Good Luck.

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Safari won't open except in safe mode - why?

This all started when I was updating my iPhone via my MacBook last week. I've completed all updates but as I'm not tech savvie I'm totally at a loss...

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a couple of minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s:\n\n%s\n'; Fr='\nRAM details:\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -q XML\|exec && echo $f; done; }; Pc () { o=`grep -v '^ *#' "$2"`; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed '/^ *$/d; s/^ */ /' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! 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Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter
exec sh
in the window and press return. You should then get a new line ending in a dollar sign.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know your password, or if you prefer not to enter it, just press return three times at the password prompt.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
8. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If it happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Firefox crashed and then wouldn't open even in safe mode. I installed Ver 6.1 and still FF won't open.,

Firefox crashed unexpectedly and wouldn't restart. I rebooted and tried both regular start and safemode w/o add-ons and it still won't start. I then upgraded to Ver 6.1 and still won't open in safe mode. I'm using Vista 32 bit.

Firefox crashed unexpectedly and wouldn't restart. I rebooted and tried both regular start and safemode w/o add-ons and it still won't start. I then upgraded to Ver 6.1 and still won't open in safe mode. I'm using Vista 32 bit.

TS1717 I-tunes will not open even in safe mode on windows 7 32bit. A reload does not work either.

I-tunes stopped working on my Windows 7 32 bit computer. It will not open in safe mode or anything else. I even tried reinstalling and still nothing.

You're unlikely to get a reply. It's pretty much unused as far as I'm aware. You need to get a crash id outside of firefox for me to help. Press Start key + R and a dialog should open. in the textbox type %APPDATA%\Mozilla\Firefox\Crash Reports\submitted\
Now, open a few of the files and copy the code from each of them to this thread. I will then research your bug with the help of the Mozilla Crash Reporter.

My new version of Firefox crashes as soon as it opens, even in safe mode, at the 'restore session' page. How can I get that session back?

I updated to the newest version of Firefox and restarted the internet. When it reopened the browser, it had the 'about session restore' tab open, but when I clicked on it, it crashed. I've restarted the computer three times to no avail.
The browser opens, then says 'Not Responding' before you can click on anything, then crashes.
The Mozilla Crash Reporter appears, and I click to restart (or quit - same results) then it suggests to open in safe mode, which I do, but the same thing happens repeatedly and I get nowhere.
It wasn't even generating a crash report but finally one went through to my email: bp-0a80049a-6643-452d-b3b2-d8c622130823.
I want to restore my previous version, as I had tabs open that I need to go back to.
Could you please advise me how to proceed?
Thank you.

I don't have a good sense of what is going wrong.
Was Firefox stable in step 3 -- open with no sessionstore.js file and then exit?
If that was stable, it might be easiest to cull the open URLs from your sessionstore.js file and re-open the most important ones manually. You will lose the ''detail'' of your session on those pages (e.g., data you had entered into a form), but if that's okay, it might be the next step.
I found a script on mozillaZine that will extract URLs from the sessionstore.js file; I just changed the formatting of the output. To run the script:
(1) Return to your profile folder and rename sessionstore.js to sessionstore.old again, then copy it to a convenient location
(2) Start Firefox (it should be in a new session)
(3) Open the following link, select all (Ctrl+a), copy (Ctrl+c) to copy the script to the clipboard: http://dev.jeffersonscher.com/sessionstore_reader.txt
(4) Open the <s>Error Console</s> Browser Console (Ctrl+Shift+j), click next to <s>Code</s> the caret (>>) and paste, then press Enter <s>or click Evaluate</s>
(5) A file selection window should appear. Navigate to the convenient location and open sessionstore.old from there.
(6) As long as the file is not corrupted, a new tab should open with a list of all the URLs the script found in the file. You can save this page for future reference if desired. Also, you can close the <s>Error</s> Browser Console now.

Thunderbird will not open, even in safe mode

Recently Thunderbird refused to open on my Windows 7 64 bit pc. I have turned off all antivirus/malware programs, uninstalled with Revo uninstaller and reinstalled Thunderbird, tried to start it in safe mode. I have had task manager open while starting Thunderbird and it does not even appear in the window.
I am close to migrating to Opera. Please help me fix this problem.

AS you have Windows 7 64 bit pc, Thunderbird should have installed in this directory:
* C:\Program Files(x86)\Mozilla Thunderbird\thunderbird.exe
Check the shortcut on desktop is pointing to correct directory:
Right click on Thunderbird shortcut icon and select Properties.
General tab
Under 'Attributes'
Read only and hidden must NOT be selected.
click on 'Shortcut' tab
make sure the 'Target' is this:
"C:\Program Files(x86)\Mozilla Thunderbird\thunderbird.exe"
click on 'Security' tab
make sure your UserAccount name has permission to run TB
click on OK
Make hidden files and folders visible:
The AppData folder is folder is a hidden folder; to show hidden folders, open a Windows Explorer window and choose "Organize → Folder and Search Options → Folder Options → View (tab) → Show hidden files and folders".
Create a folder on desktop called 'TB Backup'
Then create a backup of your Profile name folder.
Locate this directory:
C:\Users\Windows user name\AppData\Roaming\Thunderbird\Profiles\Profile name\
Right click on the profile name - (usually xxxxxxxx.default where the x's are letters and numbers) - select Copy and then Paste this into the Folder called 'TB Backup'.
If you have more than one Profile which you use - copy paste that as well.
Then look for and delete all the contents from these two directories:
* C:\Users\Windows user name\AppData\Roaming\Thunderbird\
* C:\Users\Windows user name\AppData\Local\Thunderbird\
Then click on thunderbird shortcut icon to run Thunderbird.
If this fails:
right click on Thunderbird icon and select 'Run as administrator'
Thunderbird should create a new default Profile.
It will then ask if you want to create mail accounts - do not create mail accounts - exit Thunderbird - it must be closed - this is important..
Locate your saved Profile in the TB Backup folder.
Open the profile name folder and copy all the contents.
Locate the new Profile here:
C:\Users\Windows user name\AppData\Roaming\Thunderbird\Profiles\profile folder name
Paste the copied contents into the profile folder name overwriting all the default files.
As an aid you should be copying the Contents of Profile folder name - see image below as an aid.
then try to restart Thunderbird.
Please report back on results.

Jail-broken iPhone 4S won't come out of recovery mode after attempted ios 7 update

So I've had my jail-broken iPhone for a while and decided to go for the ios 7. After deleting 200 songs, 400 pictures & videos, and countless apps and other useless data to get the necessary free space to upgrade, I was finally able to download it. It went into recovery mode (showed the iTunes logo and the USB cord) shortly afterward. I plugged in my iPhone to my laptop, iTunes came up, but as I tried to restore the phone to upgrade to the ios 7, an error appeared saying the "iPhone software update server could not be contacted or is temporary unavailable". I've tried a LOT of stuff, from simply restarting my laptop to trying DFU mode like 200 times, and it keeps saying the same thing. Now I'm basically phoneless because it won't come out of recovery mode.
Does this have anything to do with it being jailbroken and not backed up prior to attempting to upgrade? Please help!

Yes, it is directly related to j'breaking it. And as such, you will get no further support from Apple and we cannot help you either. Use an internet search to try to find a solution elsewhere.

MacBook Pro running updates won't startup, even in Safe Mode

I ran some software updates on my MacBook Pro running Lion and when it restarts it has a striped screen and says 'You need to restart your computer.' It won't even allow me to restart in Safe Mode. Any ideas?

Install or Reinstall Mavericks or Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
OS X Mavericks- Erase and reinstall OS X
OS X Mountain Lion- Erase and reinstall OS X
OS X Lion- Erase and reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.

Firefox crashes on opening even in safe mode so I can not adjust any settings - Crash ID: bp-6c9dc360-32db-4a34-968b-9474f2121230.

I have a 64 bit windows computer running Windows 7. For the past few months Firefox has been crashing on opening - occasionally opening on my husband's profile but not mine. I am now using IE9 running as administrator but would prefer to use Firefox.
I can not adjust any of the settings, plugins etc as I can not open the program at all. After the first attempt I have go to the task manager and stop firefox.exe. Then on my next opening attempt I get the error messages again. I have sent off numerous crash reports to Mozilla.
cheers
Sharon Beeston
Australia

That looks like a problem with a component of your Nvidia display driver: [@ @0x0 | nvd3dum.dll@0x3a7434 ] 
I'm not sure how to fix this as an internet search on this file doesn't give any real solutions.
First make sure that you have the latest drivers for your graphics display card. 
If it started after an update of those drivers the see if you can role back to the previous version of the drivers.

Windows 8.1 Outlook 2010 won't open even in safe mode after 4/5/2014 update

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