Windows 8.1 photosmart 6520 printer app won't open

I have an AsusQ301L running Windows 8.1, with Kaspersky Internet Security 2014 running. Just bought a Photosmart 6520 and installed driver software from HP website.  The printer will print form my applications, but the HP Application software will not open.  I've removed the software and reinstalled with no change. Uninstalled, copied installation disk to USB (on another machine as this one does not have CD drive) and reinstalled with no change.  Cannot open App from Windows 8.1 start screen, from desktop task bar, from desktop icon.
I can print from my computer and can scan to my computer, but the application SW will not open.  The software opens fine on other family members computers, and HP Pavillion and a Toshiba Satellite, bith running 8.1.   
Any clues as to why I cannot open the software?

Hi @snvr2l82wn 
I would like to help you get the HP Printer Assistant working. Please use the instructions below.
Right-click or tap and hold the bottom right of the screen, and then click or tap Run .
In the Run dialog box, type regedit , and then click or tap OK . The Registry Editor window opens.
Click or tap File , and then click or tap Export . The Export Registry File window opens.
From the Save in: dropdown menu, select Desktop .
In the File name: box, type backup .
In the Save as type: dropdown menu, select Registration Files (*.reg) .
For Export range , select All , and then click or tap Save .
NOTE:You can delete this file once the issue has been resolved.
Click here to download the automated patch that fixes the issue.
Click or tap Run , and then follow the instructions to install the patch.
 This can be found in the following document: HP Printer Assistant Opens with a Script Error or in Notepad.
Although the issue may not be as the title describes, the patch could resolve the symptom you are experiencing.
If the issue persists, please post back and I will gladly return with an alternate solution. If however, this resolves the issue, please post back to let me know, thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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    Version:         14.1.2 (14.1.2.427)
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    Thread 0:: Dispatch queue: com.apple.main-thread
    0   com.apple.CoreGraphics                  0x00007fff8a289ebf add_localized_names + 64
    1   com.apple.CoreGraphics                  0x00007fff8a289a0a CGFontNameTableCreate + 597
    2   com.apple.CoreGraphics                  0x00007fff8a289794 get_name_table + 29
    3   com.apple.CoreGraphics                  0x00007fff8a289760 CGFontCopyPostScriptName + 9
    4   com.apple.CoreGraphics                  0x00007fff8a2891c6 CGFontCreateFontsWithURL + 455
    5   com.apple.CoreText                      0x00007fff8dcc85dc CreateFontWithFontURL(__CFURL const*, bool) + 60
    6   com.apple.CoreText                      0x00007fff8dcc83fb TCGFontCache::CopyFont(__CFURL const*, bool) const + 91
    7   com.apple.CoreText                      0x00007fff8dcc8225 TBaseFont::CopyNativeFont() const + 69
    8   com.apple.CoreText                      0x00007fff8dcc81a6 TBaseFont::CopyGraphicsFont() const + 26
    9   com.apple.CoreText                      0x00007fff8dcc7ebc TBaseFont::CopyTable(unsigned int) const + 188
    10  com.apple.CoreText                      0x00007fff8dd5a518 TBaseFont::CopyTable(unsigned int, unsigned int) const + 18
    11  com.apple.CoreText                      0x00007fff8dd28ecf CTFontCopyTable + 159
    12  com.adobe.CoolType                      0x00000001050b7379 CTCleanup + 1006091
    13  com.adobe.CoolType                      0x00000001050b7c70 CTCleanup + 1008386
    14  com.adobe.CoolType                      0x0000000104f691f9 0x104f63000 + 25081
    15  com.adobe.CoolType                      0x00000001050fbf1e CTCleanup + 1287600
    16  com.adobe.CoolType                      0x00000001050f7e89 CTCleanup + 1271067
    17  com.adobe.CoolType                      0x00000001050e3409 CTCleanup + 1186459
    18  com.adobe.CoolType                      0x00000001050fae4d CTCleanup + 1283295
    19  com.adobe.CoolType                      0x0000000104f6f689 0x104f63000 + 50825
    20  com.adobe.CoolType                      0x0000000104f79def 0x104f63000 + 93679
    21  com.adobe.CoolType                      0x0000000104f7a8f0 0x104f63000 + 96496
    22  com.adobe.CoolType                      0x000000010503b795 CTCleanup + 499239
    23  com.adobe.CoolType                      0x000000010503b328 CTCleanup + 498106
    24  com.adobe.CoolType                      0x0000000104fc9da8 CTCleanup + 33850
    25  com.adobe.CoolType                      0x0000000104fd191c CTCleanup + 65454
    26  com.adobe.AGM                           0x0000000104cf0471 0x104be2000 + 1107057
    27  com.adobe.AGM                           0x0000000104cef13a 0x104be2000 + 1102138
    28  com.adobe.AGM                           0x0000000104d31a61 0x104be2000 + 1374817
    29  com.adobe.AGM                           0x0000000104d31cb5 0x104be2000 + 1375413
    30  com.adobe.AGM                           0x0000000104c15686 0x104be2000 + 210566
    31  com.adobe.Photoshop                     0x0000000102ce41ca 0x100000000 + 47071690
    32  com.adobe.Photoshop                     0x0000000102f008eb 0x100000000 + 49285355
    33  com.adobe.Photoshop                     0x0000000102eff3d1 0x100000000 + 49279953
    34  com.adobe.Photoshop                     0x0000000102e1cc84 0x100000000 + 48352388
    35  com.adobe.Photoshop                     0x0000000102e1d323 0x100000000 + 48354083
    36  com.adobe.Photoshop                     0x0000000102e28496 0x100000000 + 48399510
    37  com.adobe.Photoshop                     0x0000000102e3d8ce 0x100000000 + 48486606
    38  com.adobe.Photoshop                     0x0000000102e3eb6c 0x100000000 + 48491372
    39  com.adobe.Photoshop                     0x0000000102e23aaa 0x100000000 + 48380586
    40  com.adobe.Photoshop                     0x0000000102e23b82 0x100000000 + 48380802
    41  com.adobe.Photoshop                     0x0000000102e23aaa 0x100000000 + 48380586
    42  com.adobe.Photoshop                     0x0000000102e23b82 0x100000000 + 48380802
    43  com.adobe.Photoshop                     0x0000000102e23aaa 0x100000000 + 48380586
    44  com.adobe.Photoshop                     0x0000000102e23b82 0x100000000 + 48380802
    45  com.adobe.Photoshop                     0x0000000102e23aaa 0x100000000 + 48380586
    46  com.adobe.Photoshop                     0x0000000102e4ee29 0x100000000 + 48557609
    47  com.adobe.Photoshop                     0x0000000102e4f7a2 0x100000000 + 48560034
    48  com.adobe.Photoshop                     0x0000000102e23aaa 0x100000000 + 48380586
    49  com.adobe.Photoshop                     0x0000000102d73a3c 0x100000000 + 47659580
    50  com.adobe.Photoshop                     0x0000000102decc4b 0x100000000 + 48155723
    51  com.adobe.Photoshop                     0x0000000100bdebfb 0x100000000 + 12446715
    52  com.adobe.Photoshop                     0x0000000100c679ee 0x100000000 + 13007342
    53  com.adobe.Photoshop                     0x0000000100c673ae 0x100000000 + 13005742
    54  com.adobe.Photoshop                     0x0000000100c67f35 0x100000000 + 13008693
    55  com.adobe.Photoshop                     0x0000000100c4619e 0x100000000 + 12870046
    56  com.adobe.Photoshop                     0x0000000100c65e2c 0x100000000 + 13000236
    57  com.adobe.Photoshop                     0x0000000100099bf1 0x100000000 + 629745
    58  com.adobe.Photoshop                     0x000000010008641b 0x100000000 + 549915
    59  com.adobe.Photoshop                     0x00000001000864c0 0x100000000 + 550080
    60  com.adobe.Photoshop                     0x00000001016bbef8 0x100000000 + 23838456
    61  com.apple.Foundation                    0x00007fff8e540094 __NSFireTimer + 96
    62  com.apple.CoreFoundation                0x00007fff8263e724 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
    63  com.apple.CoreFoundation                0x00007fff8263e25f __CFRunLoopDoTimer + 1151
    64  com.apple.CoreFoundation                0x00007fff826af76a __CFRunLoopDoTimers + 298
    65  com.apple.CoreFoundation                0x00007fff825f9aa5 __CFRunLoopRun + 1525
    66  com.apple.CoreFoundation                0x00007fff825f9275 CFRunLoopRunSpecific + 309
    67  com.apple.HIToolbox                     0x00007fff84bc0f0d RunCurrentEventLoopInMode + 226
    68  com.apple.HIToolbox                     0x00007fff84bc0cb7 ReceiveNextEventCommon + 479
    69  com.apple.HIToolbox                     0x00007fff84bc0abc _BlockUntilNextEventMatchingListInModeWithFilter + 65
    70  com.apple.AppKit                        0x00007fff8309928e _DPSNextEvent + 1434
    71  com.apple.AppKit                        0x00007fff830988db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
    72  com.apple.AppKit                        0x00007fff8308c9cc -[NSApplication run] + 553
    73  com.adobe.Photoshop                     0x00000001016bbde2 0x100000000 + 23838178
    74  com.adobe.Photoshop                     0x00000001016bd0cc 0x100000000 + 23843020
    75  com.adobe.Photoshop                     0x0000000100087f62 0x100000000 + 556898
    76  com.adobe.Photoshop                     0x00000001002d48dc 0x100000000 + 2967772
    77  com.adobe.Photoshop                     0x00000001002d49b9 0x100000000 + 2967993
    78  com.adobe.Photoshop                     0x0000000100002a34 0x100000000 + 10804
    Thread 1:
    0   libsystem_kernel.dylib                  0x00007fff897d2e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff89957f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8995afb9 start_wqthread + 13
    Thread 2:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x00007fff897d3662 kevent64 + 10
    1   libdispatch.dylib                       0x00007fff84e8f43d _dispatch_mgr_invoke + 239
    2   libdispatch.dylib                       0x00007fff84e8f152 _dispatch_mgr_thread + 52
    Thread 3:
    0   libsystem_kernel.dylib                  0x00007fff897d2e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff89957f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8995afb9 start_wqthread + 13
    Thread 4:
    0   libsystem_kernel.dylib                  0x00007fff897d2e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff89957f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8995afb9 start_wqthread + 13
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    0   libsystem_kernel.dylib                  0x00007fff897d2716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff89958c3b _pthread_cond_wait + 727
    2   MultiProcessor Support                  0x0000000115c42f9b 0x115bfd000 + 286619
    3   MultiProcessor Support                  0x0000000115c42e53 0x115bfd000 + 286291
    4   MultiProcessor Support                  0x0000000115c62ee4 0x115bfd000 + 417508
    5   libsystem_pthread.dylib                 0x00007fff89956899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x00007fff8995672a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x00007fff8995afc9 thread_start + 13
    Thread 6:: MPSupport Worker
    0   libsystem_kernel.dylib                  0x00007fff897d2716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff89958c3b _pthread_cond_wait + 727
    2   MultiProcessor Support                  0x0000000115c42f9b 0x115bfd000 + 286619
    3   MultiProcessor Support                  0x0000000115c42e53 0x115bfd000 + 286291
    4   MultiProcessor Support                  0x0000000115c62ee4 0x115bfd000 + 417508
    5   libsystem_pthread.dylib                 0x00007fff89956899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x00007fff8995672a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x00007fff8995afc9 thread_start + 13
    Thread 7:: MPSupport Worker
    0   libsystem_kernel.dylib                  0x00007fff897d2716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff89958c3b _pthread_cond_wait + 727
    2   MultiProcessor Support                  0x0000000115c42f9b 0x115bfd000 + 286619
    3   MultiProcessor Support                  0x0000000115c42e53 0x115bfd000 + 286291
    4   MultiProcessor Support                  0x0000000115c62ee4 0x115bfd000 + 417508
    5   libsystem_pthread.dylib                 0x00007fff89956899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x00007fff8995672a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x00007fff8995afc9 thread_start + 13
    Thread 8:: MPSupport Worker
    0   libsystem_kernel.dylib                  0x00007fff897d2716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff89958c3b _pthread_cond_wait + 727
    2   MultiProcessor Support                  0x0000000115c42f9b 0x115bfd000 + 286619
    3   MultiProcessor Support                  0x0000000115c42e53 0x115bfd000 + 286291
    4   MultiProcessor Support                  0x0000000115c62ee4 0x115bfd000 + 417508
    5   libsystem_pthread.dylib                 0x00007fff89956899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x00007fff8995672a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x00007fff8995afc9 thread_start + 13
    Thread 9:: MPSupport Worker
    0   libsystem_kernel.dylib                  0x00007fff897d2716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff89958c3b _pthread_cond_wait + 727
    2   MultiProcessor Support                  0x0000000115c42f9b 0x115bfd000 + 286619
    3   MultiProcessor Support                  0x0000000115c42e53 0x115bfd000 + 286291
    4   MultiProcessor Support                  0x0000000115c62ee4 0x115bfd000 + 417508
    5   libsystem_pthread.dylib                 0x00007fff89956899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x00007fff8995672a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x00007fff8995afc9 thread_start + 13
    Thread 10:: MPSupport Worker
    0   libsystem_kernel.dylib                  0x00007fff897d2716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff89958c3b _pthread_cond_wait + 727
    2   MultiProcessor Support                  0x0000000115c42f9b 0x115bfd000 + 286619
    3   MultiProcessor Support                  0x0000000115c42e53 0x115bfd000 + 286291
    4   MultiProcessor Support                  0x0000000115c62ee4 0x115bfd000 + 417508
    5   libsystem_pthread.dylib                 0x00007fff89956899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x00007fff8995672a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x00007fff8995afc9 thread_start + 13
    Thread 11:: MPSupport Worker
    0   libsystem_kernel.dylib                  0x00007fff897d2716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff89958c3b _pthread_cond_wait + 727
    2   MultiProcessor Support                  0x0000000115c42f9b 0x115bfd000 + 286619
    3   MultiProcessor Support                  0x0000000115c42e53 0x115bfd000 + 286291
    4   MultiProcessor Support                  0x0000000115c62ee4 0x115bfd000 + 417508
    5   libsystem_pthread.dylib                 0x00007fff89956899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x00007fff8995672a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x00007fff8995afc9 thread_start + 13
    Thread 12:: MPSupport Worker
    0   libsystem_kernel.dylib                  0x00007fff897d2716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff89958c3b _pthread_cond_wait + 727
    2   MultiProcessor Support                  0x0000000115c42f9b 0x115bfd000 + 286619
    3   MultiProcessor Support                  0x0000000115c42e53 0x115bfd000 + 286291
    4   MultiProcessor Support                  0x0000000115c62ee4 0x115bfd000 + 417508
    5   libsystem_pthread.dylib                 0x00007fff89956899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x00007fff8995672a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x00007fff8995afc9 thread_start + 13
    Thread 13:: MPSupport Worker
    0   libsystem_kernel.dylib                  0x00007fff897d2716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff89958c3b _pthread_cond_wait + 727
    2   MultiProcessor Support                  0x0000000115c42f9b 0x115bfd000 + 286619
    3   MultiProcessor Support                  0x0000000115c42e53 0x115bfd000 + 286291
    4   MultiProcessor Support                  0x0000000115c62ee4 0x115bfd000 + 417508
    5   libsystem_pthread.dylib                 0x00007fff89956899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x00007fff8995672a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x00007fff8995afc9 thread_start + 13
    Thread 14:: MPSupport Worker
    0   libsystem_kernel.dylib                  0x00007fff897d2716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff89958c3b _pthread_cond_wait + 727
    2   MultiProcessor Support                  0x0000000115c42f9b 0x115bfd000 + 286619
    3   MultiProcessor Support                  0x0000000115c42e53 0x115bfd000 + 286291
    4   MultiProcessor Support                  0x0000000115c62ee4 0x115bfd000 + 417508
    5   libsystem_pthread.dylib                 0x00007fff89956899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x00007fff8995672a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x00007fff8995afc9 thread_start + 13
    Thread 15:: MPSupport Worker
    0   libsystem_kernel.dylib                  0x00007fff897d2716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff89958c3b _pthread_cond_wait + 727
    2   MultiProcessor Support                  0x0000000115c42f9b 0x115bfd000 + 286619
    3   MultiProcessor Support                  0x0000000115c42e53 0x115bfd000 + 286291
    4   MultiProcessor Support                  0x0000000115c62ee4 0x115bfd000 + 417508
    5   libsystem_pthread.dylib                 0x00007fff89956899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x00007fff8995672a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x00007fff8995afc9 thread_start + 13
    Thread 16:: MPSupport Worker
    0   libsystem_kernel.dylib                  0x00007fff897d2716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff89958c3b _pthread_cond_wait + 727
    2   MultiProcessor Support                  0x0000000115c42f9b 0x115bfd000 + 286619
    3   MultiProcessor Support                  0x0000000115c42e53 0x115bfd000 + 286291
    4   MultiProcessor Support                  0x0000000115c62ee4 0x115bfd000 + 417508
    5   libsystem_pthread.dylib                 0x00007fff89956899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x00007fff8995672a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x00007fff8995afc9 thread_start + 13
    Thread 17:: MPSupport Worker
    0   libsystem_kernel.dylib                  0x00007fff897d2716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff89958c3b _pthread_cond_wait + 727
    2   MultiProcessor Support                  0x0000000115c42f9b 0x115bfd000 + 286619
    3   MultiProcessor Support                  0x0000000115c42e53 0x115bfd000 + 286291
    4   MultiProcessor Support                  0x0000000115c62ee4 0x115bfd000 + 417508
    5   libsystem_pthread.dylib                 0x00007fff89956899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x00007fff8995672a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x00007fff8995afc9 thread_start + 13
    Thread 18:: MPSupport Worker
    0   libsystem_kernel.dylib                  0x00007fff897d2716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff89958c3b _pthread_cond_wait + 727
    2   MultiProcessor Support                  0x0000000115c42f9b 0x115bfd000 + 286619
    3   MultiProcessor Support                  0x0000000115c42e53 0x115bfd000 + 286291
    4   MultiProcessor Support                  0x0000000115c62ee4 0x115bfd000 + 417508
    5   libsystem_pthread.dylib                 0x00007fff89956899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x00007fff8995672a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x00007fff8995afc9 thread_start + 13
    Thread 19:: MPSupport Worker
    0   libsystem_kernel.dylib                  0x00007fff897d2716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff89958c3b _pthread_cond_wait + 727
    2   MultiProcessor Support                  0x0000000115c42f9b 0x115bfd000 + 286619
    3   MultiProcessor Support                  0x0000000115c42e53 0x115bfd000 + 286291
    4   MultiProcessor Support                  0x0000000115c62ee4 0x115bfd000 + 417508
    5   libsystem_pthread.dylib                 0x00007fff89956899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x00007fff8995672a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x00007fff8995afc9 thread_start + 13
    Thread 20:: Lens Profile Manager
    0   libsystem_kernel.dylib                  0x00007fff897d2716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff89958c3b _pthread_cond_wait + 727
    2   com.adobe.Photoshop                     0x00000001016e8551 0x100000000 + 24020305
    3   com.adobe.Photoshop                     0x00000001016e75fe 0x100000000 + 24016382
    4   com.adobe.Photoshop                     0x00000001016549d5 0x100000000 + 23415253
    5   com.adobe.Photoshop                     0x00000001016e6af4 0x100000000 + 24013556
    6   libsystem_pthread.dylib                 0x00007fff89956899 _pthread_body + 138
    7   libsystem_pthread.dylib                 0x00007fff8995672a _pthread_start + 137
    8   libsystem_pthread.dylib                 0x00007fff8995afc9 thread_start + 13
    Thread 21:
    0   libsystem_kernel.dylib                  0x00007fff897d2a3a __semwait_signal + 10
    1   libsystem_c.dylib                       0x00007fff81c22e60 nanosleep + 200
    2   com.adobe.PSAutomate                    0x000000013a842518 0x13a700000 + 1320216
    3   com.adobe.PSAutomate                    0x000000013a827fce 0x13a700000 + 1212366
    4   com.adobe.PSAutomate                    0x000000013a8420b5 0x13a700000 + 1319093
    5   libsystem_pthread.dylib                 0x00007fff89956899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x00007fff8995672a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x00007fff8995afc9 thread_start + 13
    Thread 22:
    0   libsystem_kernel.dylib                  0x00007fff897d2e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff89957f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8995afb9 start_wqthread + 13
    Thread 23:
    0   libsystem_kernel.dylib                  0x00007fff897d2e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff89957f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8995afb9 start_wqthread + 13
    Thread 24:
    0   libsystem_kernel.dylib                  0x00007fff897d2e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff89957f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8995afb9 start_wqthread + 13
    Thread 25:
    0   libsystem_kernel.dylib                  0x00007fff897d2e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff89957f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8995afb9 start_wqthread + 13
    Thread 26:
    0   libsystem_kernel.dylib                  0x00007fff897d2e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff89957f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8995afb9 start_wqthread + 13
    Thread 27:
    0   libsystem_kernel.dylib                  0x00007fff897d2e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff89957f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8995afb9 start_wqthread + 13
    Thread 28:
    0   libsystem_kernel.dylib                  0x00007fff897d2e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff89957f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8995afb9 start_wqthread + 13
    Thread 29:
    0   libsystem_kernel.dylib                  0x00007fff897d2e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff89957f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8995afb9 start_wqthread + 13
    Thread 30:
    0   libsystem_kernel.dylib                  0x00007fff897d2e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff89957f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8995afb9 start_wqthread + 13
    Thread 31:
    0   libsystem_kernel.dylib                  0x00007fff897d2e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff89957f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8995afb9 start_wqthread + 13
    Thread 32:
    0   libsystem_kernel.dylib                  0x00007fff897d2e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff89957f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8995afb9 start_wqthread + 13
    Thread 33:
    0   libsystem_kernel.dylib                  0x00007fff897d2e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff89957f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8995afb9 start_wqthread + 13
    Thread 34:
    0   libsystem_kernel.dylib                  0x00007fff897d2e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff89957f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8995afb9 start_wqthread + 13
    Thread 35 Crashed:: General Background Service
    0   com.apple.GeForceGLDriver               0x00001234402e622c 0x123440000000 + 3039788
    1   com.apple.GeForceGLDriver               0x00001234402e05cd 0x123440000000 + 3016141
    2   com.apple.GeForceGLDriver               0x00001234402e02c3 gldBuildComputeProgram + 75
    3   com.apple.opencl                        0x00007fff8841c538 0x7fff88418000 + 17720
    4   com.apple.opencl                        0x00007fff8842a808 clBuildProgram + 2072
    5   com.adobe.AIF                           0x0000000107de1026 AIF::OCL::Program::build(std::vector<AIF::OCL::Device, AIF::AIFAllocator<AIF::OCL::Device> > const&, std::basic_string<char, std::char_traits<char>, AIF::AIFAllocator<char> > const&) + 86
    6   com.adobe.AIF                           0x0000000107de0fa3 AIF::OCL::Program::build(std::basic_string<char, std::char_traits<char>, AIF::AIFAllocator<char> > const&) + 49
    7   com.adobe.Photoshop                     0x0000000101a3d18d 0x100000000 + 27513229
    8   com.adobe.Photoshop                     0x0000000101a3dee3 0x100000000 + 27516643
    9   com.adobe.Photoshop                     0x0000000101940bfd 0x100000000 + 26479613
    10  com.adobe.Photoshop                     0x000000010192b91a 0x100000000 + 26392858
    11  com.adobe.Photoshop                     0x0000000101a4323d 0x100000000 + 27537981
    12  com.adobe.Photoshop                     0x000000010199bc68 0x100000000 + 26852456
    13  com.adobe.Photoshop                     0x000000010199d25a 0x100000000 + 26858074
    14  com.adobe.Photoshop                     0x00000001016e6af4 0x100000000 + 24013556
    15  libsystem_pthread.dylib                 0x00007fff89956899 _pthread_body + 138
    16  libsystem_pthread.dylib                 0x00007fff8995672a _pthread_start + 137
    17  libsystem_pthread.dylib                 0x00007fff8995afc9 thread_start + 13
    Thread 36:
    0   libsystem_kernel.dylib                  0x00007fff897cea1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff897cdd18 mach_msg + 64
    2   libclh.dylib                            0x000000014ce0ce69 0x14c800000 + 6344297
    3   libclh.dylib                            0x000000014c8c5972 0x14c800000 + 809330
    4   libclh.dylib                            0x000000014ce0dcb9 0x14c800000 + 6347961
    5   libsystem_pthread.dylib                 0x00007fff89956899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x00007fff8995672a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x00007fff8995afc9 thread_start + 13
    Thread 37:
    0   libsystem_kernel.dylib                  0x00007fff897cea1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff897cdd18 mach_msg + 64
    2   libclh.dylib                            0x00007fff8daf8dd9 0x7fff8d4e9000 + 6356441
    3   libclh.dylib                            0x00007fff8d5aed62 0x7fff8d4e9000 + 810338
    4   libclh.dylib                            0x00007fff8daf9c29 0x7fff8d4e9000 + 6360105
    5   libsystem_pthread.dylib                 0x00007fff89956899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x00007fff8995672a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x00007fff8995afc9 thread_start + 13
    Thread 38:
    0   libsystem_kernel.dylib                  0x00007fff897cea1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff897cdd18 mach_msg + 64
    2   com.apple.CoreFoundation                0x00007fff825fa315 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation                0x00007fff825f9939 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation                0x00007fff825f9275 CFRunLoopRunSpecific + 309
    5   com.apple.AppKit                        0x00007fff832391ce _NSEventThread + 144
    6   libsystem_pthread.dylib                 0x00007fff89956899 _pthread_body + 138
    7   libsystem_pthread.dylib                 0x00007fff8995672a _pthread_start + 137
    8   libsystem_pthread.dylib                 0x00007fff8995afc9 thread_start + 13
    Thread 39:
    0   libsystem_kernel.dylib                  0x00007fff897cea1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff897cdd18 mach_msg + 64
    2   libclh.dylib                            0x00007fff8daf8dd9 0x7fff8d4e9000 + 6356441
    3   libclh.dylib                            0x00007fff8d5aed62 0x7fff8d4e9000 + 810338
    4   libclh.dylib                            0x00007fff8daf9c29 0x7fff8d4e9000 + 6360105
    5   libsystem_pthread.dylib                 0x00007fff89956899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x00007fff8995672a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x00007fff8995afc9 thread_start + 13
    Thread 35 crashed with X86 Thread State (64-bit):
      rax: 0x000000006c93f4f8  rbx: 0x000000013eac3000  rcx: 0x0000000108bc3600  rdx: 0x000000013eac3000
      rdi: 0x00000001ab402504  rsi: 0x0000050000000500  rbp: 0x000000013b085f10  rsp: 0x000000013b085e10
       r8: 0x0000000000000040   r9: 0x000000013b085c00  r10: 0x000000013eac3000  r11: 0x0000000000000246
      r12: 0x000000013b085e50  r13: 0x0000000000007020  r14: 0x0000000114252e48  r15: 0x0000000000000000
      rip: 0x00001234402e622c  rfl: 0x0000000000010206  cr2: 0x00000001ab402504
    Logical CPU:     2
    Error Code:      0x00000004
    Trap Number:     14
    Binary Images:
           0x100000000 -        0x103bb5f07 +com.adobe.Photoshop (14.1.2 - 14.1.2.427) <CC99E953-1231-383F-BC67-BCE95BA4E2A7> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
           0x104301000 -        0x10432dff7 +libtbb.dylib (0) <64B7013E-D548-3F7B-A2FB-28B7B932275C> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/libtbb.dylib
           0x104347000 -        0x104366fe7 +libtbbmalloc.dylib (0) <6887ED68-67ED-3748-82DA-B39A3EB210BB> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/libtbbmalloc.dylib
           0x10438a000 -        0x104390fff  org.twain.dsm (1.9.5 - 1.9.5) <E614CAAE-7B01-348B-90E4-DB3FD3D066A6> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
           0x104398000 -        0x1043abff7 +com.adobe.ahclientframework (1.8.0.31 - 1.8.0.31) <58BB943C-98EC-3812-AAAB-74F66630D1D4> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
           0x1043b5000 -        0x1043b9fff  com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
           0x1043c0000 -        0x104589ff7 +com.adobe.owl (AdobeOwl version 5.0.13 - 5.0.13) <E9BEFE93-8AB5-3EF9-B59E-69208015C7FA> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
           0x1045cc000 -        0x104b65fff +com.adobe.MPS (AdobeMPS 5.8.1.30604 - 5.8.1.30604) <70CBC6A8-2740-37AB-964E-484096A1BF8A> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
           0x104be2000 -        0x104efaff7 +com.adobe.AGM (AdobeAGM 4.30.24.31468 - 4.30.24.31468) <97A3293C-0574-3DD3-86F1-D53E6CD73373> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
           0x104f63000 -        0x105274fff +com.adobe.CoolType (AdobeCoolType 5.13.00.31468 - 5.13.00.31468) <47F18C1A-71E7-37B2-84C4-2EBF9B7000F3> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
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           0x113dc0000 -        0x113dc4ffd  libFontRegistryUI.dylib (127) <57DE4E73-B65B-3712-9815-81018E72501A> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Resourc es/libFontRegistryUI.dylib
           0x113f83000 -        0x113fc1fff +com.adobe.AAM.AdobeUpdaterNotificationFramework (UpdaterNotifications 7.0.1.102 - 7.0.1.102) <75ADE364-1107-3DA7-84A2-26C6874EB881> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/updaternotifications.framework/Versions/A/UpdaterNotifications
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           0x11c98c000 -        0x11ca2fff7  ColorSyncDeprecated.dylib (426) <1EBD0729-A174-3EA5-B226-DE63C2E89D14> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
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        0x7fff84b92000 -     0x7fff84e3cffd  com.apple.HIToolbox (2.1 - 696) <1CFFF37

    Hi scottiericho,
    Please refer to the following help document on problem where  CC does not start
    after upgrade to Maverick Mac OSX 10.9.
    http://forums.adobe.com/message/5812298
    http://helpx.adobe.com/illustrator/kb/illustrator-crashes-mavericks-os -x-109.html
    http://helpx.adobe.com/after-effects/kb/effects-launch-mac-os-109.html
    Hope it helps you.
    Regards,
    Rajshree

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