Windows 8.1 pro 64 bit - finger print not working (sony viao 15126pab)

http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/windows-81-pro-64-bit-finger-print-not-working/664d9ca8-a0ea-479f-851d-3631e3c1404c hi i am using sony svs 15126pab  2 days before firefox hanged so i forcefully shutdown the system , after rebooting fingerprint not workingthen i go to device manager i found biometrics working properly , 2, 3 times restarted then also finger print not working, then i checked the authentic true suite " its giving error message box and closing every times then i uninstall authentic true suite and installed again ,it asked registration and i  registered but i didn't see the finger enrolling options in the software . i enabled biometrics options  in administrative templates (components) , other options also enabled in services restarted , reinstalled from Sony Store  - nothing helps..................... please help me ,,, i cant enable the add option of fingerprint in sign in options in settings.. the add option is like deactivated , no biometrics tool in control panel, no fingerprint enrolling option in authentic true suite . i purchased the system with windows 8 pro then upgraded to 8.1 now its reserved to windows 10 . so pls give me some solutions to rectify this problem 

I cant access any printers, not even the virtual printers.
What I would do is use ProcMon to find out why that Event entry was written.  Then I imagine I would get a clue about a .dll which might be involved, which hopefully might be registerable.  Since IE9 there have been new .dll  involving printing
which have not been reflected in any of our repair tools.  However, instead of modifying our old scripts to reflect this fact, I have been advocating, so far unsuccessfully, that Microsoft create a proper IE Repair tool, one which does not rely on such
unreliable techniques.   E.g. a better method of repairing would be to have it done by a proper troubleshooter (an .msdt file) but so far it seems nothing has been done in that way for these symptoms (again, assuming the cause is registry corruption
and not simple interference from now incompatible third-party programming--the fix for that would be to identify and remove the incompatibilities.)   For example.
Robert Aldwinckle

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