Windows 8.1 Pro Bitlocker with HP Envy 700

I just got a new HP Envy 700-249. I upgraded to Windows 8.1 Pro immediately for Bitlocker and Remote Access. The PC will be stored in a relatively unsecure location and is for public use - but will have a few users who have access to install software, store private files, etc. SO I want to be sure that the OS stays safe as well as the data.
I want a way to keep someone from accessing anything on C drive that isn't in the Public folders and make the drive unable to be viewed if booted from anything other than itself. So I figured BitLocker. I've gone into gpedit.msc and set option to allow bitlocker without TPM. BitLocker runs and allows me to turn on encryption. I've tried a couple of types of USB drives and BitLocker says it has saved the key to them. I've checked and they have a BitLocker recovery file on them.
BUT - when the system reboots, it will not recognize the USB drive as the key and will not encrypt the drive. I am stumped.
Has anyone gotten an HP non-TPM desktop to encrypt the OS and data drives with Win 8.1 Bitlocker? How?????

Hi,
Bit locker was meant to encrypt entire physical drives. Review this MS article.
I would suggest that you install a second hard drive and then move your sensitive files and documents to that physical hard drive and use bit locker to encrypt that hard drive. If you are going to keep the key on an external device (USB flash drive) then make a backup copy in case the USB drive fails or is lost.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

Similar Messages

Windows 8.1 Pro Bitlocker AES 256-bit cypher question

Hi, all
Have an odd situation I cannot make any sense of. I have a desktop PC running Windows 8.1 Pro. I launched gpedit.msc and changed Bitlocker’s cypher strength from the default AES 128-bit to AES 256-bit.
I then connected a brand new Western Digital 4TB external drive (model WDBFJK0040HBK-04) to the PC via USB 3.0, and Bitlocker-encrypted the drive. Opened a command prompt window as administrator, ran “manage-bde –status” for the drive in question,
which indicated the drive was encrypted with the 128 bit cypher strength, instead of 256 bits, as I had selected. Have unencrypted, rebooted and re-encrypted the drive time and again, always with the same results.
When connecting the same external 4TB drive to a Windows Server 2012 R2 Essentials in which I had made the exact same changes via gpedit.msc,
I can encrypt it with the 256-bit cypher strength, with no problems.
No TPM is used in either scenario, just a passphrase.
Anyone has any idea why my 256-bit setting is being ignored in the Windows 8.1 Pro machine?
Thanks
Arsene
ArseneL

Well, running rsop.msc in my Server 2012 R2 machine does show my 256-bit bitlocker setting took, however, running rsop.msc in my Win 8.1 Pro machine shows it did not, which explains the problem I am having.
Now all I have to do is find out why my request is not taking, even though I am logged in as an admin.
Thanks!!
ArseneL

I'm begging for help, Windows 8.1 Pro Bitlocker, a Crucial M500, and T420...

I have a Lenovo T420-4177 and a Crucial M500 self-encrypting drive, Win 8.1 Pro. I have made sure that the BIOS is up to date, that TPM is turned on and verified it is v1.2 AND initialized, the BIOS is set to boot ONLY to UEFI OS (i.e. CSM is disabled), BitLocker is configured in Local Group Policy to use hardware encryption. Why is it then that when I try to use BitLocker that it will only use software encryption??? Google has been less than cooperative in providing me clear "how-to check UEFI version" results.
Here's my post on Crucial's forum:
http://forum.crucial.com/t5/Solid-State-Drives-SSD/Windows-8-doesn-t-use-hardware-encryption-with-M5...
Here's a related post:
http://forum.crucial.com/t5/Solid-State-Drives-SSD/Cannot-enable-hardware-Bitlocker-Encryption-on-M5...
I've also checked these articles:
http://technet.microsoft.com/en-us/library/hh831627.aspx
http://www.anandtech.com/show/6891/hardware-accelerated-bitlocker-encryption-microsoft-windows-8-edr...
http://forum.crucial.com/t5/Solid-State-Drives-SSD-Knowledge/System-Requirements-for-M500-Hardware-E...

T420 does not support UEFI 2.3.1

CPU Overheating problem on Windows 8.1 Pro (installed with BootCamp)

There is a really important overheating problem on windows 8.1 (installed with bootcamp) even i do nothing Cpu is 50-60-70 Celcius degrees. This is really annoying problem. Most of users necessarily need windows OS for using third part programs that doesnt exist on OS X platform. I think this problem is important and has to be fixed as soon as possible.
My brand new Mac:
MacBook Pro (Retina, 15-inch, Mid 2014)
2,5 GHz Intel Core i7
16 GB 1600 MHz DDR3

I have the same problem on macbook pro retina 15 late 2013 - top configuration

Windows 8.1 Pro activation with Windows 8 product key

I know there are a few discussions going around on here and various other forums about this topic but I am completely stuck.
I have a valid Windows 8 Pro (64bit) product key. I did a fresh install of Windows 8.1, not thinking too much about how my product key would be affected - after all, it's all the same major version of Windows right?
So I fresh installed, the product key error message came up and I got on the phone to Microsoft and tried to enter that 9-10 part massive activation key thing and got error messaged and then hung up on multiple times. I put this down to bad phone reception.
I went ahead and re-installed all of my apps and configured everything to how I like it.
This afternoon I again jumped on the phone to Microsoft and talked to a real person. He told me that I cannot use my 8.0 key with 8.1. Fair enough, I had a feeling this was coming. I asked for a way around this and he told me to reformat, install windows
8 and then upgrade to windows 8.1.
Seriously guys? wtf.
Does anyone know of a way around this, or if there WILL be a way around this in the near future? I'm not wasting another day backing up, re-formatting and re-installing everything onto my computer again just to upgrade and use my key that SHOULD work on
the same major version of an O/S.
Rohan

Milos, I have had time to look at your link but come up empty handed. I had previously tried this approach and kept getting the same "this key didn't work, please check it and try again, or try a different key" error message.
I used one of the generic keys during the install phase in the hope of doing this method but it hasn't worked out.
Do you have any other ideas?

WEP working with Windows and Macbook Pro - NOT with G4 laptop

In order to get a Windows laptop connected to my home network, I changed over to WEP Encryption and have gotten the Windows laptop, my Macbook Pro, and another Powerbook G4 to connect - however, when I try to connect the other remaining G4 laptop, a 400mhz PowerPC running an Airport card with firmware v.9.52 doesn't give me the pulldown option for WEP (only WPA) and I am, therefore, unable to input the password that is working on my other computers.
Thoughts? Solutions?
Thanks.
RG
MacBook Pro Mac OS X (10.4.8)

Hi Don,
Thanks for your response. The articles were informative, but here's what's odd about my situation:
I understand passwords, etc. I've been running WPA/WPA2 encryption on my all-Apple Network. It worked great. When I brought home the WindowsXP laptop, I changed the network over to WEP and not only did the Windows laptop get signal, but 2 of my 3 Macs did as well. When I started up the "upstairs" G4 Powerbook and sought out my network the Airport Internet Connect did not give me a WEP option in the pulldown menu, so I was unable to log in. All I really need to do is determine how to get the older G4 Powerbook to see WEP where it only sees WPA. (Ultimately, I switched back so my wife could use her computer. It may just be easier for me to try to configure the Windows Laptop to a WPA/WPA2 network.
Thanks again for your thoughts on this.
R

Windows 10 - wont enable bitlocker with AD but Windows 8 does

Have you tried a clean install of 10 after the upgrade? I wonder if it's a 10 issue or just related to the in-place upgrade.

Ok, 2008 R2 domain.
Windows 8 systems, via GPO have it set that if they dont have a TPM, bitlocker still works. Password ID is configured to be stored in AD - works ( triple tested it just now)
If I upgrade a Windows 8 system to Windows 10 that was never bitlockered, I cannot enable bitlocker, get error "there is no such object on the server" but it works for Windows 8 systems
Any ideas?
This topic first appeared in the Spiceworks Community

Monitor with HP Envy 700-056 going black UPDATE

After doing some extensive searching, it has become clear that if you are a gamer or do any high end graphics that a DVI to HDMI is not going to work well. While working with graphic intensive programs, the screen resolution my change and it is important to have a dedicated graphics card, such as NVIDIA, that has the ability to do an HDMI to HDMI connection.
I did exactly this by using a new Laptop and using the HDMI to HDMI connector to the VIZIO. This worked and the VIZIO never went black. The laptop has both the Intel and NVIDIA Graphics cards.
So, after spending a good chunk of change for the new HP Desktop, I am now forced to either go with a new desktop that has the HDMI port or buy a dedicated graphics card like NVIDIA. Again, HP failed to make this very clear and are obviously aware of the issue as others have posted blogs regarding this very same problem.
As to why a new HP desktop does not have the option of an HDMI on the tower is beyond me. With more and more people opting out for Smart TV's as their monitor it would make sense to have an HDMI on the tower and not just the DVI to HDMI connection.
I would highly recommend that anyone that is a gamer or uses programs that are graphic intensive to make sure that you have a dedicated graphics card on your desktop.......the DVI to HDMI will not work...that has become painfully obvious.

Hi,
Try a DVI-D dual link to HDMI cable. You will have to use a separate sound cable. Ultra high resolutions (4k) may be a problem in which case you might need a discrete graphics card.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

Install Windows 8.1 Pro on Acer Aspire V Nitro VN7-591

Hi forum, I recently bought the Acer Aspire V Nitro VN7-591 and I noticed that it only comes with the Core Edition of Windows 8.1. As I need some of the features of the Windows 8.1 Pro Edition (joining domains, remote display etc.) I would like to upgrade the System to Windows 8.1 Pro. I still have an unused Pro retail key (no OEM, no Upgrade Pack) here so at the moment I'm downloading the ISO for Windows 8.1 Pro. But prior to installation I would like to make sure that everything works out fine and I don't run intro problems. First of all: is there anything I need to save from the old OS (except from the recovery partition- I already saved that to a USB drive using the recovery program provided by Acer)? Do I have to know my Product Key (using for example a key viewer software) just in case? Do I have to disable secure boot in BIOS? Second: can I just install Windows 8.1 Pro using my ISO and installing the drivers from the Acer support website? Drivers should still work, right? Third: if I ever want to switch back to Windows 8.1 Core (the OEM edition) do I just use the USB pen drive created with the acer recovery tool? Will my retail Windows 8.1 Pro Key be usable again if I switch back to the original OS? Sorry for asking that many questions but I just have to make sure that it runs trough right in the first place because I need the Laptop to function. What would be your standard procedure to this kind of "problem"? Thanks in advance and with regards,The_DJ Edit:I might have forgotten to mention that I want to do a clean reinstall without all the bloatware from Acer. That's why I'm using the Windows 8.1 Pro "Vanilla" ISO and if I ever want to switch back to core use the Windows 8.1 Core "Vanilla" ISO. Is that possible or would I have to use the recovery partition saved to my USB drive?

Changing the Operating System may cause driver conflicts. The compatible drivers for Windows 8.1 will not be available in the website for this laptop. Hence, some of the features on the laptop might not work after changing the OS. 1: Since you have already created the USB recovery media from the laptop, you do not have to copy anything else other than this. Make sure you you backup all files before installing the OS, as it will remove all data from the laptop. I see that, you have the unused Pro retail key for the OS, hence, you do not have to have the OEM product key. You need to use the product key for Windows 8.1 Pro to activate it, not the Acer OEM product key. In the BIOS, select BOOT tab. Select BOOT MODE as Legacy Mode instead of UEFI.Disable Secure Boot. Under Boot Priority Order, you need to select 1 as CD/DVD (if you are using disc), or USB FDD or USB HDD (if you are using USB drive) to install Windows 8.1 Pro. Then press the F10 key and select "Yes" to save the changes in BIOS. ->You an install Windows 8.1 Pro using my ISO and installing the drivers from the Acer support website. As said before, there may driver conflicts. -> If you want to switch back to Windows 8.1, you may use the USB reovery drive (which created you have created from the recovery partition). When you do this, the Windows 8.1 Pro and it's product key will be removed from the laptop and the factory shipped OS, drivers, apps (and the OEM product key) will be installed automatically. You do not have to use the Windows 8.1 Pro key with Acer OEM USB reovery media. -> You need to do a clean install using the USB recovery drive to install factory shipped Windows on the laptop.

Downgrade Windows 8.1 Pro to Windows 7 Pro

I have Windows 8.1 Pro and with incompatible hardware must downgrade to Windows 7 Pro, where my work station hardware is supported.
PROBLEMS:
Windows 8 cannot read my Windows 7 original retail Installation media - Media is useless on DVD.
Installation media is blocked.
Windows 8 cannot read download ISO from Microsoft, extracted to DVD or to USB.
Installation media is blocked.
Machine BIOS will not read Windows 7 installation media with Windows 8 installed.
BIOS will read Windows 7 installation media once Windows 7 has moved Windows 8 to Windows_Old.
Download ISO from Microsoft to run Windows 7 installer from Windows 8 desktop - cannot complete Windows 7 setup.
When ISO setup select Region screen opens, mouse and keyboard both freeze.
SOLUTION (S)?
Windows 8 Pro downgrade to Windows 7 Pro early last year, licenses had to be reset for downgrade to occur.
Answer Desk junior personal support this year has no idea what to do.
At least with ISO, Windows 8 File Explorer can read DVD title, "Windows 7 OS".
But cannot open folder to view contents - File Explorer crashes.
With original Windows 7 Setup disk, Windows 8 finds no DVD information.
Does this mean the Microsoft ISO is not the full/legitimate version?
Which would explain the installer's hang!
ISO from
here.
It has been suggested that CSM on, Secure Boot off, and BIOS Crtc electrical current flush should help.
No help here.
I get the feeling that in addition to Licensing, very sensitive adjustments of machine settings are required - any ideas?
2014... 30 years an artist (web design, not development)

It is impossible to guess without knowing the exact hardware specifications.
What is the exact make, model, and series of your system/motherboard? There are quite a number of Windows 8.1 system that simply will not support Windows 7 for numerous reasons.
Also read the information found @
http://www.catb.org/~esr/faqs/smart-questions.html
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

The capture window in Premiere Pro does not show video feed from Beta SP

Dear Sirs
The capture window in Premiere PRO CC with blackmagic 4k extreme (Desktop Video 10.1 for Windows) does not show a live video feed in, from analog beta sp, It works only in media express.
Can you help us?
Thanks
Alessandro

Starting from a fresh new win7 installation, all problems solved
Bye
Alessandro

No audio output device is installed (HP ENVY 700)

I have no sound at all on my pc , either with my headphones or with the basic sound of the pc . I can not access the volume mixer. I have verified that my drivers are up to date . In recording device there is nothing, no audio device is installed in recording and sound.
Exploitation systeme : Windows 8.1 64 bits
Model : HP Envy 700-339

Hello @Matsau14,
I understand that your HP ENVY 700-339 Desktop PC has no audio and no audio devices installed even with your drivers up to date. I suggest that you try a back and factory recovery of your computer to ensure that you do not have a hardware issue.
To backup your personal information and ensure that it is not lost I would like you to review and follow the steps set out in the HP Support document: Backing Up Your Files (Windows 8), which will ensure your personal files are up to date.
***WARNING!! If you want to keep any emails or bookmarks/favorites you will want to back those up as well as I do not believe they are backed up in the HP Backup process.
Next, I would like you to review and follow the steps set out in the HP Support document: Performing an HP System Recovery (Windows 8), which will you through recovering your computer back to factory settings.
*** IMPORTANT - Your personal files such as libraries, personalization settings, user accounts, and desktop themes are permanently removed. As well the computer settings are returned to the defaults (the way it was when it came from the factory). All apps and software that were installed on the computer when it came from the factory are reinstalled, and their settings are reset to the defaults. Additionally, software, apps, programs, and everything that you have installed or saved on the computer are permanently removed.
If the above steps did not resolve your issue please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Manual for Envy 700-216

When are you going to release the correct manual for Envy 700-216? The manual I downloaded is NOT for my machine.
I have had this machine since Feb and still haven't found a service manual for it.

Hi,
Its home page:
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&lc=en&product=6529698
Please note: many products share same manuals Envy 700-216 shares manuals with many Envy 700-2xx models/products.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

USER GUIDE for HP ENVY 700-200z

Where can I find a real users guide for the HP ENVY 700-200z, the user guides on HP Support site are only generic setup guides with really no useful detailed info on the HP ENVY 700-200z. I've downloaded all the guides and they do not contain the general info I was looking for.
I was ready to return HP ENVY 700-200z computer because I could not find the 4 USB inputs and 4 card slots, until I looked on NewEgg website and saw the front panel slides down. Plus the lights that show bluetooth, wiresless and other info is what I found from other internet sites because HP does not have a real users guide I can find.

Since no one has knowledge of a guide, maybe someone with a ENVY 700 series could help.
For starters, indicator light symbols on the top panel above the CD/DVD player/burner. I have seen the HD is working, wireless is on, bluetooth is on indicator light symbols any other indicator lights there?
This is like buying a new car without a owners manual.
I wouldn't have any trouble adding RAM memory, another HD or CPU or any of the hardware, or using W 8.1 or any of the programs, but just the simple things that that this paticular computer is equiped with is not shown on HP's website anywhere.

Windows 8.1 Pro fails to receive WSUS patches with 8024500C error

Hi
I have just added my first Windows 8.1 Pro to the domain. The WSUS server is running SP2 and has the KB2720211 and kb2734608 patches installed. The WSUS server has sync'ed with microsoft.com several times, SQLCMD has been run and the cleanup wizrd run.
I have also run the automatic WSUS "fix me" 971058 on the workstation.
The workstations windowsupdate log is:
2014-05-05 12:14:01:113 852 4d8 Misc =========== Logging initialized (build: 7.9.9600.16384, tz: +1000) ===========
2014-05-05 12:14:01:113 852 4d8 Misc   = Process: C:\WINDOWS\system32\svchost.exe
2014-05-05 12:14:01:113 852 4d8 Misc   = Module: c:\windows\system32\wuaueng.dll
2014-05-05 12:14:01:113 852 4d8 Service *************
2014-05-05 12:14:01:113 852 4d8 Service ** START ** Service: Service startup
2014-05-05 12:14:01:113 852 4d8 Service *********
2014-05-05 12:14:01:160 852 4d8 Agent   * WU client version 7.9.9600.16384
2014-05-05 12:14:01:160 852 4d8 Agent   * Base directory: C:\WINDOWS\SoftwareDistribution
2014-05-05 12:14:01:160 852 4d8 Agent   * Access type: No proxy
2014-05-05 12:14:01:160 852 4d8 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 2.
2014-05-05 12:14:01:160 852 4d8 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2014-05-05 12:14:01:160 852 4d8 Agent   * Network state: Connected
2014-05-05 12:14:01:176 852 4d8 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 2.
2014-05-05 12:14:01:176 852 4d8 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2014-05-05 12:14:01:191 852 4d8 Agent *********** Agent: Initializing global settings cache ***********
2014-05-05 12:14:01:191 852 4d8 Agent   * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2014-05-05 12:14:01:191 852 4d8 Agent   * WSUS server: xxxxx
2014-05-05 12:14:01:191 852 4d8 Agent   * WSUS status server: xxxxx
2014-05-05 12:14:01:191 852 4d8 Agent   * Target group: (Unassigned Computers)
2014-05-05 12:14:01:191 852 4d8 Agent   * Windows Update access disabled: No
2014-05-05 12:14:01:191 852 4d8 WuTask WuTaskManager delay initialize completed successfully..
2014-05-05 12:14:01:191 852 4d8 Report CWERReporter::Init succeeded
2014-05-05 12:14:01:191 852 4d8 Agent *********** Agent: Initializing Windows Update Agent ***********
2014-05-05 12:14:01:191 852 4d8 DnldMgr Download manager restoring 0 downloads
2014-05-05 12:14:01:191 852 4d8 AU ########### AU: Initializing Automatic Updates ###########
2014-05-05 12:14:01:191 852 4d8 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
2014-05-05 12:14:01:191 852 4d8 AU AIR Mode is disabled
2014-05-05 12:14:01:191 852 4d8 AU   # Policy Driven Provider:xxxxx
2014-05-05 12:14:01:191 852 4d8 AU   # Detection frequency: 22
2014-05-05 12:14:01:191 852 4d8 AU   # Approval type: Scheduled (Policy)
2014-05-05 12:14:01:191 852 4d8 AU   # Auto-install minor updates: Yes (Policy)
2014-05-05 12:14:01:191 852 4d8 AU   # ServiceTypeDefault: Service 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 Approval type: (Scheduled)
2014-05-05 12:14:01:191 852 4d8 AU   # Will interact with non-admins (Non-admins are elevated (User preference))
2014-05-05 12:14:01:238 852 4d8 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070032
2014-05-05 12:14:01:254 852 4d8 AU AU finished delayed initialization
2014-05-05 12:14:01:285 852 4c8 DnldMgr Asking handlers to reconcile their sandboxes
2014-05-05 12:14:18:250 852 a9c AU Triggering AU detection through DetectNow API
2014-05-05 12:14:18:250 852 a9c AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
2014-05-05 12:14:18:250 852 a9c AU Triggering Online detection (non-interactive)
2014-05-05 12:14:18:250 852 4d8 AU #############
2014-05-05 12:14:18:250 852 4d8 AU ## START ## AU: Search for updates
2014-05-05 12:14:18:250 852 4d8 AU #########
2014-05-05 12:14:18:266 852 4d8 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
2014-05-05 12:14:18:266 852 4d8 IdleTmr WU operation (CSearchCall::Init ID 1) started; operation # 112; does use network; is not at background priority
2014-05-05 12:14:18:266 852 4d8 IdleTmr Incremented PDC RefCount for Network to 1
2014-05-05 12:14:18:266 852 4d8 IdleTmr Incremented idle timer priority operation counter to 1
2014-05-05 12:14:18:344 852 4d8 Report *********** Report: Initializing static reporting data ***********
2014-05-05 12:14:18:344 852 4d8 Report   * OS Version = 6.3.9600.0.0.65792
2014-05-05 12:14:18:344 852 4d8 Report   * OS Product Type = 0x00000030
2014-05-05 12:14:18:344 852 4d8 Report   * Computer Brand = Hewlett-Packard
2014-05-05 12:14:18:344 852 4d8 Report   * Computer Model = HP ENVY Rove 20 Mobile AiO PC
2014-05-05 12:14:18:344 852 4d8 Report   * Platform Role = 2
2014-05-05 12:14:18:344 852 4d8 Report   * AlwaysOn/AlwaysConnected (AOAC) = 0
2014-05-05 12:14:18:344 852 4d8 Report   * Bios Revision = F.03
2014-05-05 12:14:18:344 852 4d8 Report   * Bios Name = F.03
2014-05-05 12:14:18:344 852 4d8 Report   * Bios Release Date = 2013-06-04T00:00:00
2014-05-05 12:14:18:344 852 4d8 Report   * Bios Sku Number = E4X41PA#ABG
2014-05-05 12:14:18:344 852 4d8 Report   * Bios Vendor = Insyde
2014-05-05 12:14:18:344 852 4d8 Report   * Bios Family = 103C_5335KV G=N L=CON B=HP S=PAV X=Null
2014-05-05 12:14:18:344 852 4d8 Report   * Bios Major Release = 15
2014-05-05 12:14:18:344 852 4d8 Report   * Bios Minor Release = 3
2014-05-05 12:14:18:344 852 4d8 Report   * Locale ID = 3081
2014-05-05 12:14:18:344 852 4d8 Agent *** START *** Queueing Finding updates [CallerId = Windows Update Command Line Id = 1]
2014-05-05 12:14:18:344 852 4d8 AU <<## SUBMITTED ## AU: Search for updates [CallId = {7F99DD67-8080-428B-A332-2E9B4ECD6B51} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
2014-05-05 12:14:18:344 852 4d8 Agent SkipSelfUpdateCheck search flag set for serverId: 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782
2014-05-05 12:14:18:344 852 4d8 IdleTmr WU operation (CSearchCall::Init ID 2) started; operation # 115; does use network; is not at background priority
2014-05-05 12:14:18:344 852 4d8 IdleTmr Incremented PDC RefCount for Network to 2
2014-05-05 12:14:18:344 852 4d8 IdleTmr Incremented idle timer priority operation counter to 2
2014-05-05 12:14:18:344 852 4d8 Agent *** START *** Queueing Finding updates [CallerId = Windows Update Command Line Id = 2]
2014-05-05 12:14:18:344 852 4d8 AU <<## SUBMITTED ## AU: Search for updates [CallId = {C0A6C287-4919-4A29-B555-F0A4B4D56C18} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}]
2014-05-05 12:14:18:359 852 680 Agent *** END *** Queueing Finding updates [CallerId = Windows Update Command Line Id = 1]
2014-05-05 12:14:18:359 852 680 Agent *************
2014-05-05 12:14:18:359 852 680 Agent ** START ** Agent: Finding updates [CallerId = Windows Update Command Line Id = 1]
2014-05-05 12:14:18:359 852 680 Agent *********
2014-05-05 12:14:18:359 852 680 Agent   * Online = Yes; Ignore download priority = No
2014-05-05 12:14:18:359 852 680 Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-05-05 12:14:18:359 852 680 Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-05-05 12:14:18:359 852 680 Agent   * Search Scope = {Machine & All Users}
2014-05-05 12:14:18:359 852 680 Agent   * Caller SID for Applicability: S-1-5-18
2014-05-05 12:14:18:359 852 680 EP Got WSUS Client/Server xxxxxxxxx
2014-05-05 12:14:18:843 852 680 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-05-05 12:14:18:843 852 680 PT   + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = xxxxxxxx
2014-05-05 12:14:18:859 852 680 EP Got WSUS SimpleTargeting   xxxxxxxx
2014-05-05 12:14:18:859 852 680 PT Initializing simple targeting cookie, clientId = 512ec2a0-6dc2-4b23-b73f-d73a898129a7, target group = , DNS name = au338902.au.express.tnt
2014-05-05 12:14:18:859 852 680 PT   Server URL = xxxxxxx
2014-05-05 12:14:18:874 852 680 Agent Reading cached app categories using lifetime 604800 seconds
2014-05-05 12:14:18:874 852 680 Agent Read 1 cached app categories
2014-05-05 12:14:20:893 852 4d8 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
2014-05-05 12:14:20:893 852 4d8 AU Piggybacking on an AU detection already in progress
2014-05-05 12:14:20:908 852 680 Agent Update {717C533F-AAE6-45E2-A70B-8762DA1A7588}.201 is pruned out due to potential supersedence
2014-05-05 12:14:20:908 852 680 Agent Update {10A2EF9D-1688-4121-9898-10CE043E1A31}.200 is pruned out due to potential supersedence
2014-05-05 12:14:20:908 852 680 Agent   * Added update {8137A5F5-F19A-4E63-9CCA-A14B8448612B}.203 to search result
2014-05-05 12:14:20:908 852 680 Agent   * Added update {10B1F6B6-2444-4C9C-A252-DDFBC5781B65}.201 to search result
2014-05-05 12:14:20:908 852 680 Agent   * Added update {DE87B8B9-BF36-4494-B0CF-3052D14AB20C}.201 to search result
2014-05-05 12:14:20:908 852 680 Agent Update {884D2DB3-EA14-4D83-A85D-8B54D2E85B25}.202 is pruned out due to potential supersedence
2014-05-05 12:14:20:908 852 680 Agent Update {8ED3DF87-FB63-4CC3-93F6-736F1FF331B2}.202 is pruned out due to potential supersedence
2014-05-05 12:14:20:908 852 680 Agent   * Added update {E631DA4A-0EE6-4AB8-B2BF-0A3BFB843CE7}.201 to search result
2014-05-05 12:14:20:908 852 680 Agent Update {F04D0846-7BEB-42E8-A797-294C5D09783F}.201 is pruned out due to potential supersedence
2014-05-05 12:14:20:908 852 680 Agent Update {DD32B8DA-1029-4F4D-8B51-68600DBB1CD6}.200 is pruned out due to potential supersedence
2014-05-05 12:14:20:908 852 680 Agent Update {47E48C0E-ABDD-41E7-AF09-D14D7F9BA983}.203 is pruned out due to potential supersedence
2014-05-05 12:14:20:908 852 680 Agent Update {8FFA0D68-DD5F-4BA7-AD1E-0F0B80AAA41E}.200 is pruned out due to potential supersedence
2014-05-05 12:14:20:908 852 680 Agent   * Added update {416DE864-839A-4A61-907F-D18CABCC6DDA}.201 to search result
2014-05-05 12:14:20:908 852 680 Agent Update {80807C35-DEAF-474B-A0EC-E5AB60E60392}.200 is pruned out due to potential supersedence
2014-05-05 12:14:20:908 852 680 Agent   * Added update {2CAD1967-B063-47C0-816C-DA058BB7C71B}.200 to search result
2014-05-05 12:14:20:908 852 680 Agent   * Added update {D2DC9295-35F7-49FE-9301-6ACA7BA2127B}.201 to search result
2014-05-05 12:14:20:908 852 680 Agent Update {D88EA3AE-820C-452B-B3DE-ED59BB177346}.200 is pruned out due to potential supersedence
2014-05-05 12:14:20:908 852 680 Agent   * Added update {C95A5CB5-949F-44C5-935B-6EB45D0D45E9}.205 to search result
2014-05-05 12:14:20:908 852 680 Agent   * Added update {A7E57C92-62FA-4844-948E-31187FD48E81}.202 to search result
2014-05-05 12:14:20:908 852 680 Agent   * Added update {BAC36BC2-6707-4805-8A2F-641697752E8A}.201 to search result
2014-05-05 12:14:20:908 852 680 Agent   * Added update {484D6CE8-3767-481A-BC56-F0F2FF473329}.203 to search result
2014-05-05 12:14:20:908 852 680 Agent   * Added update {489DAB1B-BCA6-4525-B3F1-AF3968D9F0D6}.202 to search result
2014-05-05 12:14:20:908 852 680 Agent   * Added update {1616DF16-0EC7-4CED-A80D-6BE96836DC5D}.206 to search result
2014-05-05 12:14:20:908 852 680 Agent   * Added update {3092FA5A-1396-4BDF-A703-B79E027AD71B}.202 to search result
2014-05-05 12:14:20:908 852 680 Agent   * Added update {C4DA2049-9376-4926-92B8-B9156296DC50}.201 to search result
2014-05-05 12:14:20:908 852 680 Agent   * Added update {3CB8E7E8-7E96-46E4-804C-3515EBDA9CEE}.202 to search result
2014-05-05 12:14:20:908 852 680 Agent   * Added update {EBC26FDC-F1BE-4C45-A53D-AE4BC8C21BF2}.202 to search result
2014-05-05 12:14:20:908 852 680 Agent   * Added update {AD4FD0F3-15C7-41D7-A45A-415469DF5FAA}.200 to search result
2014-05-05 12:14:20:908 852 680 Agent   * Added update {CE72C8D7-E8FD-455B-B070-82B166E0C167}.200 to search result
2014-05-05 12:14:20:908 852 680 Agent   * Added update {4F3DF04B-2D17-4EA9-A83B-354EA47B5D28}.201 to search result
2014-05-05 12:14:20:908 852 680 Agent   * Added update {0D536D77-6B5A-4C22-AB90-BB3B6B4A6035}.201 to search result
2014-05-05 12:14:20:908 852 680 Agent   * Added update {1B0C2048-9FE3-48E5-A811-2527199DA5C3}.206 to search result
2014-05-05 12:14:20:908 852 680 Agent   * Added update {C523679A-891C-4D1F-AC3C-8BF9AF4C7B07}.203 to search result
2014-05-05 12:14:20:908 852 680 Agent   * Added update {24DE4DC7-3055-4132-8AFA-8AB4CA161DE6}.202 to search result
2014-05-05 12:14:20:908 852 680 Agent   * Added update {F9034DED-50B0-4601-BA08-AC76D5376A04}.202 to search result
2014-05-05 12:14:20:908 852 680 Agent Update {A59AFC0D-8FCC-4454-95C4-9E184EE8CC44}.202 is pruned out due to potential supersedence
2014-05-05 12:14:20:908 852 680 Agent   * Added update {B2493BAE-B6AD-4971-A364-91873ADBB3C7}.202 to search result
2014-05-05 12:14:20:908 852 680 Agent   * Found 26 updates and 74 categories in search; evaluated appl. rules of 404 out of 599 deployed entities
2014-05-05 12:14:20:924 852 680 Agent Reporting status event with 14 installable, 0 installed, 0 installed pending, 0 failed and 26 downloaded updates
2014-05-05 12:14:20:924 852 4c8 Report REPORT EVENT: {F3781FCC-9C31-454F-A988-7036944DE1B8} 2014-05-05 12:14:20:908+1000 1 147 [AGENT_DETECTION_FINISHED] 101 {00000000-0000-0000-0000-000000000000} 0 0 Windows Update Command Line Success Software Synchronization
Windows Update Client successfully detected 26 updates.
2014-05-05 12:14:20:924 852 4c8 Report REPORT EVENT: {F18C0019-3E2D-47C4-97A8-D6C5DB2D72C5} 2014-05-05 12:14:20:924+1000 1 156 [AGENT_STATUS_30] 101 {00000000-0000-0000-0000-000000000000} 0 0 Windows Update Command Line Success Pre-Deployment Check
Reporting client status.
2014-05-05 12:14:20:924 852 680 Agent *********
2014-05-05 12:14:20:924 852 680 Agent ** END ** Agent: Finding updates [CallerId = Windows Update Command Line Id = 1]
2014-05-05 12:14:20:924 852 680 Agent *************
2014-05-05 12:14:20:924 852 680 IdleTmr WU operation (CSearchCall::Init ID 1, operation # 112) stopped; does use network; is not at background priority
2014-05-05 12:14:20:924 852 680 IdleTmr Decremented PDC RefCount for Network to 1
2014-05-05 12:14:20:924 852 680 IdleTmr Decremented idle timer priority operation counter to 1
2014-05-05 12:14:20:924 852 680 Agent *** END *** Queueing Finding updates [CallerId = Windows Update Command Line Id = 2]
2014-05-05 12:14:20:924 852 680 Agent *************
2014-05-05 12:14:20:924 852 680 Agent ** START ** Agent: Finding updates [CallerId = Windows Update Command Line Id = 2]
2014-05-05 12:14:20:924 852 680 Agent *********
2014-05-05 12:14:20:924 852 680 Agent   * Online = Yes; Ignore download priority = No
2014-05-05 12:14:20:924 852 680 Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-05-05 12:14:20:924 852 680 Agent   * ServiceID = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} Third party service
2014-05-05 12:14:20:924 852 680 Agent   * Search Scope = {Machine & All Users}
2014-05-05 12:14:20:924 852 680 Agent   * Caller SID for Applicability: S-1-5-18
2014-05-05 12:14:20:924 852 650 AU >>## RESUMED ## AU: Search for updates [CallId = {7F99DD67-8080-428B-A332-2E9B4ECD6B51} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
2014-05-05 12:14:20:924 852 650 AU   # 26 updates detected
2014-05-05 12:14:20:924 852 680 EP FATAL: EP: CSLSEndpointProvider::GetWUClientDataAndInitParser - failed to get SLS data, error = 0x8024500C
2014-05-05 12:14:20:924 852 680 EP FATAL: EP: CSLSEndpointProvider::GetSecondaryServicesEnabledState - Failed to get client data and init parser, error = 0x8024500C
2014-05-05 12:14:20:924 852 680 EP FATAL: EP: CSLSEndpointProvider::GetWUClientDataAndInitParser - failed to get SLS data, error = 0x8024500C
2014-05-05 12:14:20:924 852 680 EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data and init parser, error = 0x8024500C
2014-05-05 12:14:20:924 852 680 EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x8024500C
2014-05-05 12:14:20:924 852 680 Agent WARNING: Failed to obtain the authorization cab URL for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0
2014-05-05 12:14:20:924 852 680 EP FATAL: EP: CSLSEndpointProvider::GetWUClientDataAndInitParser - failed to get SLS data, error = 0x8024500C
2014-05-05 12:14:20:924 852 680 EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data and init parser, error = 0x8024500C
2014-05-05 12:14:20:924 852 680 EP FATAL: Failed to obtain 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 redir Client/Server URL, error = 0x8024500C
2014-05-05 12:14:20:924 852 4c8 Report CWERReporter finishing event handling. (00000000)
2014-05-05 12:14:20:924 852 680 PT WARNING: PTError: 0x8024500c
2014-05-05 12:14:20:924 852 680 PT WARNING: Initialization failed for Protocol Talker Context: 0x8024500c
2014-05-05 12:14:20:924 852 4c8 Report CWERReporter finishing event handling. (00000000)
2014-05-05 12:14:20:924 852 680 Agent   * WARNING: Exit code = 0x8024500C
2014-05-05 12:14:20:924 852 680 Agent *********
2014-05-05 12:14:20:924 852 680 Agent ** END ** Agent: Finding updates [CallerId = Windows Update Command Line Id = 2]
2014-05-05 12:14:20:924 852 680 Agent *************
2014-05-05 12:14:20:924 852 680 Agent WARNING: WU client failed Searching for update with error 0x8024500c
2014-05-05 12:14:20:924 852 680 IdleTmr WU operation (CSearchCall::Init ID 2, operation # 115) stopped; does use network; is not at background priority

Hi,
GetWUClientDataAndInitParser - failed to get SLS data, error = 0x8024500C
Please check your workstation firewall status, make sure Windows update engine was allowed to access.
http://technet.microsoft.com/pt-pt/library/cc776009(v=ws.10).aspx
Secondly, try to leave your account from domain and join it again for test.
Roger Lu
TechNet Community Support

Windows 8.1 Pro Bitlocker with HP Envy 700

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