Windows 8.1 Pro Final (6.3.9600)

Have a clean installation of Windows 8.1 Pro final (volume) since released date. Meanwhile until now it still cannot activated via KMS server perhaps not injected yet, online activation also not work. Current license status is "notification". Is
this will still available and if have expiry, until when? Any article mention this?
As noticed that preview version will expired by 15th Jan 2014
manggar77

hi don,
thanks. but what i wan't to know is before
8.1 pro activated, how long it can be used?
manggar77
if it is a VL channel product, you are required by the terms of the license to activate it.
For VL channel products, there are some functional limitations and informational warnings and reminders applied if the product is not activated, but there is no other impact.
Evaluation channel product will periodically shut down. VL channel product will not shut down.
Regardless of the channel (OEM, Retail, VL, Eval) the license terms require that you activate.
MSDN and TechNet, which are for evaluation and/or development, generally the advice is not to activate if you will commence and conclude your evaluation/development in a short period.
This aspect is not documented in any license terms that I've ever found.
(edit: I found it documented here, as up to 120 days)
http://technet.microsoft.com/en-us/library/dd981009.aspx
(Note that this is written for Win7/WS2008R2, and Win8/WS2012 may be different)
(there is also a description of the behaviour if not activated, and grace period expires)
(Also note that this is a white paper, not a license agreement)
So, if you are asking "what am I permitted to do?", the answer is, to comply with the license terms, you are required to activate.
If you are asking "what is the technical or user experience if I do not activate?", this depends upon the channel of the media you used.
Does this help? Or have I misunderstood your question?
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

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    -Created a new user account for the computer with admin rights, rebooted and logged in as the new user.
    -Tried a different user account for the portal, that does work. The user does not show up as connected.
    -All MS updates were loaded.
    -Added these changes to the registry to keep alive the connection: HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Gateway\Transports\Rpc-----HttpKeepAliveTimeout=dword:00000001
    And HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client----RDGClientTransport=dword:00000001
    Loaded this update http://support.microsoft.com/kb/2919394/EN-US
    -Removed all printers
    -Removed Antivirus
    -Added the server to HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\Default
    -Disabled everything in MSCONFIG startup
    -Ran sfc /scannow as administrator - no integrity violations
    Any suggestions?

  • Windows 8.1 Pro WinHlp32.exe not running

    Immediately after Diskpart-Win80-Win81 fresh install, there are four (4) instances of WinHelp32 on our machine:
    C:\Windows\en-US\winhlp32.exe.mui
    C:\Windows\WinSxS\x86_microsoft-windows-winhstb.resources_31bf3856ad364e35_6.3.9600.16384_en-us_66fa9c274977a4e2\winhlp32.exe.mui
    C:\Windows\winhlp32.exe
    C:\Windows\WinSxS\x86_microsoft-windows-winhstb_31bf3856ad364e35_6.3.9600.16384_none_bda5d2e02500670f\winhlp32.exe
    Running WinHelp32.exe from Admin Cmd prompt in C:\Windows I get this: 
    'winhelp32 is not recognized as an internal or external command, operable program or batch file."
    Was this a healthy Windows 8.1 update from Windows 8.0 Pro? Anyway, more information...
    There are no HLP files in the Windows 8.1 Update. There are many in Windows.old Windows 8.0. System32.
    Alerted to this bug during hardware installation. New audio card Asus Xonar STX help file is in *.hlp format. Like all 8.0 help files, Asus HLP will not open. Windows 8.1 fresh install will not open any HLP file and opens window linking me to this
    page:
    KB 917607 provides a
    Resolution link
    Windows Help program (WinHlp32.exe) for Windows 8 
    - offering 32-bit and 64-bit downloads
    64-bit is selected for our Intel EFI platform, with download:
    Windows8-RT-KB917607-x64.msu
    This installer does not appear to be compatible:
    Popup
    Windows Update Standalone Installer
    The update is not applicable to your computer.
    Popup links to KB 917607.
    Moving top popup aside, another popup
    Windows Update Standalone Installer
    Searching for updates on this computer...
    [running search scrollbar]
    Top popup must be closed to exit both popups.
    MSU is typically a Vista product! Also note: KB 917607 lists Windows 8.1 as Applies to.
    Symantec support for Norton 360 has determined there are no threats on this machine.
    Our two Windows 8.1 installations on this same machine last week had no problems with HLP files!
    NEW with this install we added Windows Media Center.
     This is a Windows problem.
    Where is WinHlp32.exe for Windows 8.1 64-bit?
    This needs to be fixed!

    Thank you for the link ( http://www.microsoft.com/en-us/download/details.aspx?id=40899
    ).  It's such a shame that the systems have gotten so complicated, that a simple .exe file can't be made available across versions.

  • Skydrive.exe crashes on Windows 8.1 Pro RTM

    I'm trying to get Skydrive working on a fresh install of Windows 8.1 Pro RTM.  When I go to Skydrive (show my files in skydrive) via the "metro" app, the view is empty.  When I look at the skydrive folder in explorer.exe, it's also
    empty. 
    I went to a command prompt running as an administrator and ran "skydrive /shutdown" followed by "skydrive" in order to reboot skydrive.  When I attempt to start skydrive, I get two entries in the Event Log.  The second event
    viewer message refers to a file named Report.wer that contains info about the crash.  I've attached the contents of both eventvwr entries and the contents of Report.wer.
    I'm wondering if this has anything to do with Skydrive Pro being installed by the Office 2013 installer that comes from my Office 365 subscription. 
    Any thoughts on how to fix skydrive.exe? 
    Thanks,
    -Ben
    *** START OF ENTRY #1 ***
    Log Name:      Application
    Source:        Application Error
    Date:          10/18/2013 1:54:47 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      modena.benday.local
    Description:
    Faulting application name: SkyDrive.exe, version: 6.3.9600.16384, time stamp: 0x5215d0a0
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0x00000000
    Fault offset: 0x0000000000000000
    Faulting process id: 0x6ec
    Faulting application start time: 0x01cecc2b2291a23c
    Faulting application path: C:\Windows\system32\SkyDrive.exe
    Faulting module path: unknown
    Report Id: 605dbfaa-381e-11e3-8255-406c8f337b4e
    Faulting package full name:
    Faulting package-relative application ID:
    Event Xml:
    < Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-10-18T17:54:47.000000000Z" />
        <EventRecordID>5241</EventRecordID>
        <Channel>Application</Channel>
        <Computer>modena.benday.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>SkyDrive.exe</Data>
        <Data>6.3.9600.16384</Data>
        <Data>5215d0a0</Data>
        <Data>unknown</Data>
        <Data>0.0.0.0</Data>
        <Data>00000000</Data>
        <Data>00000000</Data>
        <Data>0000000000000000</Data>
        <Data>6ec</Data>
        <Data>01cecc2b2291a23c</Data>
        <Data>C:\Windows\system32\SkyDrive.exe</Data>
        <Data>unknown</Data>
        <Data>605dbfaa-381e-11e3-8255-406c8f337b4e</Data>
        <Data>
        </Data>
        <Data>
        </Data>
      </EventData>
    < /Event>
    *** END OF ENTRY #1 ***
    *** START OF ENTRY #2 ***
    Log Name:      Application
    Source:        Windows Error Reporting
    Date:          10/18/2013 1:54:48 PM
    Event ID:      1001
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:          N/A
    Computer:      modena.benday.local
    Description:
    Fault bucket 125375516, type 4
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: SkyDrive.exe
    P2: 6.3.9600.16384
    P3: 5215d0a0
    P4: StackHash_fc6e
    P5: 0.0.0.0
    P6: 00000000
    P7: 00000000
    P8: PCH_B0_FROM_KERNEL32+0x00000000000E957A
    P9:
    P10:
    Attached files:
    C:\Users\benday\AppData\Local\Microsoft\Windows\SkyDrive\logs\SyncEngine-2013-10-18.1354.1772-1.etl
    C:\Users\benday\AppData\Local\Temp\WER574C.tmp.WERInternalMetadata.xml
    These files may be available here:
    C:\Users\benday\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_SkyDrive.exe_ceb41ec558101759bb4b2155dc10e4a619612422_dd2e481b_2bec5901
    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 605dbfaa-381e-11e3-8255-406c8f337b4e
    Report Status: 0
    Hashed bucket: 6159b27cd9fa18957f6e24562298e260
    Event Xml:
    < Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Windows Error Reporting" />
        <EventID Qualifiers="0">1001</EventID>
        <Level>4</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-10-18T17:54:48.000000000Z" />
        <EventRecordID>5242</EventRecordID>
        <Channel>Application</Channel>
        <Computer>modena.benday.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>125375516</Data>
        <Data>4</Data>
        <Data>APPCRASH</Data>
        <Data>Not available</Data>
        <Data>0</Data>
        <Data>SkyDrive.exe</Data>
        <Data>6.3.9600.16384</Data>
        <Data>5215d0a0</Data>
        <Data>StackHash_fc6e</Data>
        <Data>0.0.0.0</Data>
        <Data>00000000</Data>
        <Data>00000000</Data>
        <Data>PCH_B0_FROM_KERNEL32+0x00000000000E957A</Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
    C:\Users\benday\AppData\Local\Microsoft\Windows\SkyDrive\logs\SyncEngine-2013-10-18.1354.1772-1.etl
    C:\Users\benday\AppData\Local\Temp\WER574C.tmp.WERInternalMetadata.xml</Data>
        <Data>C:\Users\benday\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_SkyDrive.exe_ceb41ec558101759bb4b2155dc10e4a619612422_dd2e481b_2bec5901</Data>
        <Data>
        </Data>
        <Data>0</Data>
        <Data>605dbfaa-381e-11e3-8255-406c8f337b4e</Data>
        <Data>0</Data>
        <Data>6159b27cd9fa18957f6e24562298e260</Data>
      </EventData>
    < /Event>
    *** END OF ENTRY #2 ***
    *** START OF Report.wer ***
    Version=1
    EventType=APPCRASH
    EventTime=130265924878577799
    ReportType=2
    Consent=1
    UploadTime=130265924880749087
    ReportIdentifier=605dbfab-381e-11e3-8255-406c8f337b4e
    IntegratorReportIdentifier=605dbfaa-381e-11e3-8255-406c8f337b4e
    NsAppName=SkyDrive.exe
    Response.BucketId=6159b27cd9fa18957f6e24562298e260
    Response.BucketTable=4
    Response.LegacyBucketId=125375516
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=SkyDrive.exe
    Sig[1].Name=Application Version
    Sig[1].Value=6.3.9600.16384
    Sig[2].Name=Application Timestamp
    Sig[2].Value=5215d0a0
    Sig[3].Name=Fault Module Name
    Sig[3].Value=StackHash_fc6e
    Sig[4].Name=Fault Module Version
    Sig[4].Value=0.0.0.0
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=00000000
    Sig[6].Name=Exception Code
    Sig[6].Value=00000000
    Sig[7].Name=Exception Offset
    Sig[7].Value=PCH_B0_FROM_KERNEL32+0x00000000000E957A
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=6.3.9600.2.0.0.256.48
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    DynamicSig[22].Name=Additional Information 1
    DynamicSig[22].Value=fc6e
    DynamicSig[23].Name=Additional Information 2
    DynamicSig[23].Value=fc6e14469e9be21ccec6d1e7f94ef71a
    DynamicSig[24].Name=Additional Information 3
    DynamicSig[24].Value=1bdc
    DynamicSig[25].Name=Additional Information 4
    DynamicSig[25].Value=1bdc6a015c688a7765d304004fa496f9
    UI[2]=C:\Windows\system32\SkyDrive.exe
    UI[3]=SkyDrive Sync Engine Host has stopped working
    UI[4]=Windows can check online for a solution to the problem.
    UI[5]=Check online for a solution and close the program
    UI[6]=Check online for a solution later and close the program
    UI[7]=Close the program
    LoadedModule[0]=C:\Windows\system32\SkyDrive.exe
    LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\Windows\system32\KERNEL32.DLL
    LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
    LoadedModule[4]=C:\Windows\system32\msvcrt.dll
    LoadedModule[5]=C:\Windows\system32\OLEAUT32.dll
    LoadedModule[6]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_62475f7becb72503\COMCTL32.dll
    LoadedModule[7]=C:\Windows\system32\SkyDriveTelemetry.dll
    LoadedModule[8]=C:\Windows\system32\SyncEngine.DLL
    LoadedModule[9]=C:\Windows\SYSTEM32\shcore.dll
    LoadedModule[10]=C:\Windows\system32\SHELL32.dll
    LoadedModule[11]=C:\Windows\system32\SHLWAPI.dll
    LoadedModule[12]=C:\Windows\system32\USER32.dll
    LoadedModule[13]=C:\Windows\SYSTEM32\combase.dll
    LoadedModule[14]=C:\Windows\system32\SspiCli.dll
    LoadedModule[15]=C:\Windows\system32\dwmapi.dll
    LoadedModule[16]=C:\Windows\system32\VERSION.dll
    LoadedModule[17]=C:\Windows\system32\ole32.dll
    LoadedModule[18]=C:\Windows\SYSTEM32\sechost.dll
    LoadedModule[19]=C:\Windows\system32\RPCRT4.dll
    LoadedModule[20]=C:\Windows\system32\GDI32.dll
    LoadedModule[21]=C:\Windows\system32\winbici.dll
    LoadedModule[22]=C:\Windows\system32\wevtapi.dll
    LoadedModule[23]=C:\Windows\system32\WINHTTP.dll
    LoadedModule[24]=C:\Windows\system32\WS2_32.dll
    LoadedModule[25]=C:\Windows\system32\XmlLite.dll
    LoadedModule[26]=C:\Windows\system32\loadperf.dll
    LoadedModule[27]=C:\Windows\system32\Secur32.dll
    LoadedModule[28]=C:\Windows\system32\WININET.dll
    LoadedModule[29]=C:\Windows\system32\PROPSYS.dll
    LoadedModule[30]=C:\Windows\system32\CRYPTSP.dll
    LoadedModule[31]=C:\Windows\SYSTEM32\advapi32.dll
    LoadedModule[32]=C:\Windows\system32\NSI.dll
    LoadedModule[33]=C:\Windows\system32\iertutil.dll
    LoadedModule[34]=C:\Windows\system32\IMM32.DLL
    LoadedModule[35]=C:\Windows\system32\MSCTF.dll
    LoadedModule[36]=C:\Windows\SYSTEM32\kernel.appcore.dll
    LoadedModule[37]=C:\Windows\system32\CRYPTBASE.dll
    LoadedModule[38]=C:\Windows\system32\bcryptPrimitives.dll
    LoadedModule[39]=C:\Windows\system32\uxtheme.dll
    LoadedModule[40]=C:\Windows\SYSTEM32\clbcatq.dll
    LoadedModule[41]=C:\Windows\system32\rsaenh.dll
    LoadedModule[42]=C:\Windows\system32\bcrypt.dll
    LoadedModule[43]=C:\Windows\system32\profapi.dll
    LoadedModule[44]=C:\Windows\system32\SETUPAPI.dll
    LoadedModule[45]=C:\Windows\system32\CFGMGR32.dll
    LoadedModule[46]=C:\Windows\System32\IDStore.dll
    LoadedModule[47]=C:\Windows\System32\wlidprov.dll
    LoadedModule[48]=C:\Windows\System32\netprofm.dll
    LoadedModule[49]=C:\Windows\system32\apphelp.dll
    LoadedModule[50]=C:\Windows\System32\SkydriveShell.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    FriendlyEventName=Stopped working
    ConsentKey=APPCRASH
    AppName=SkyDrive Sync Engine Host
    AppPath=C:\Windows\system32\SkyDrive.exe
    NsPartner=windows
    NsGroup=windows8
    ApplicationIdentity=58F36FD04AC6489A8303F7AC8A7EFE3B
    *** END OF Report.wer ***
    Benjamin Day - Microsoft MVP for Visual Studio ALM - http://www.benday.com/blog

    I think I found a fix!
    I went looking at %LocalAppData%\Microsoft\Windows\SkyDrive\logs and found some messages in the SyncEngine*.etl files in that dir.  (BTW, Visual Studio wants to open those *.etl files but it doesn't show anything.  It's easier to open these
    files in Notepad and wade through the mess of hex.  Eventually, you'll come to readable text.)  The messages were:
    1) Failed to show/hide SkyDrive Shell Items, error code: 0x80070002
    2) Unable to correctly read and parse the ClientPolicy.ini file
    A quick search brought up some posts complaining about the Win-X shortcut being broken.  (link) 
    I tried my Win-X key and it was indeed not working.  That forum discussion led to
    another forum post about Skydrive generating a lot of extra empty Skydrive folders in the user profile dir.   
    These posts suggested some commands to run from an Administrative command prompt.  
    *** START OF SCRIPT ***
    reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CLSID\{8E74D236-7F35-4720-B138-1FED0B85EA75}\ShellFolder /v Attributes /t reg_dword /d 0x00100000 /f
    reg delete "HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed Components\WinX-fix-%COMPUTERNAME%" /f >NUL 2>NUL
    reg add "HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed Components\WinX-fix-%COMPUTERNAME%" /v Version /t REG_SZ /d "1" /f
    reg add "HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed Components\WinX-fix-%COMPUTERNAME%" /v StubPath /t REG_SZ /d "\"%ProgramFiles%\windows-8-fixes\fixWinX.cmd\"" /f
    xcopy /S /C /I /Q /H /R /Y "%PUBLIC%\..\Default\AppData\Local\Microsoft\Windows\WinX\**" "%LocalAppData%\Microsoft\Windows\WinX"
    *** END OF SCRIPT ***
    I ran the above commands and SKYDRIVE IS WORKING!!!!!!!!! :)
    Thanks for the help everyone!
    -Ben
    Benjamin Day - Microsoft MVP for Visual Studio ALM - http://www.benday.com/blog

  • Windows 8.1 Pro Bluescreen on Asus K53SC I bought on Amazon for 3D Modeling.

    I got this Asus K53SC with an Intel Core i5 and a dedicated GeForce 520MX with Optimus. New Hard Drive with Fresh Windows 8.1 Pro Install. The problem is that even with Windows 7 Professional it would give me a Blue screen. I downloaded a Blue screen Viewer
    and got this info from the dmp. Any help since I don't want to mess around opening it just to make sure it is a hardware issue, Thanks in advance.
    ==================================================
    Dump File         : 052114-22203-01.dmp
    Crash Time        : 5/21/2014 7:14:23 AM
    Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
    Bug Check Code    : 0x0000001e
    Parameter 1       : ffffffff`c000001d
    Parameter 2       : fffff800`7d78d207
    Parameter 3       : ffffd000`4710c2c0
    Parameter 4       : 0000000d`0f2ba272
    Caused By Driver  : intelppm.sys
    Caused By Address : intelppm.sys+2207
    File Description  : Processor Device Driver
    Product Name      : Microsoft® Windows® Operating System
    Company           : Microsoft Corporation
    File Version      : 6.3.9600.16384 (winblue_rtm.130821-1623)
    Processor         : x64
    Crash Address     : ntoskrnl.exe+153fa0
    Stack Address 1   :
    Stack Address 2   :
    Stack Address 3   :
    Computer Name     :
    Full Path         : C:\Windows\Minidump\052114-22203-01.dmp
    Processors Count  : 4
    Major Version     : 15
    Minor Version     : 9600
    Dump File Size    : 294,088
    Dump File Time    : 5/21/2014 7:15:36 AM
    ==================================================
    ==================================================
    Dump File         : 052114-40250-01.dmp
    Crash Time        : 5/21/2014 7:06:30 AM
    Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
    Bug Check Code    : 0x0000001e
    Parameter 1       : ffffffff`c000001d
    Parameter 2       : fffff801`e9dbd207
    Parameter 3       : ffffd000`5e7b22c0
    Parameter 4       : 000001e1`1a75320b
    Caused By Driver  : intelppm.sys
    Caused By Address : intelppm.sys+2207
    File Description  : Processor Device Driver
    Product Name      : Microsoft® Windows® Operating System
    Company           : Microsoft Corporation
    File Version      : 6.3.9600.16384 (winblue_rtm.130821-1623)
    Processor         : x64
    Crash Address     : ntoskrnl.exe+153fa0
    Stack Address 1   :
    Stack Address 2   :
    Stack Address 3   :
    Computer Name     :
    Full Path         : C:\Windows\Minidump\052114-40250-01.dmp
    Processors Count  : 4
    Major Version     : 15
    Minor Version     : 9600
    Dump File Size    : 297,696
    Dump File Time    : 5/21/2014 7:11:31 AM
    ==================================================
    ==================================================
    Dump File         : 052114-32203-01.dmp
    Crash Time        : 5/21/2014 5:56:58 AM
    Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
    Bug Check Code    : 0x0000001e
    Parameter 1       : ffffffff`c000001d
    Parameter 2       : fffff800`5dfae207
    Parameter 3       : ffffd001`dd10c2c0
    Parameter 4       : 00000372`923eee4d
    Caused By Driver  : intelppm.sys
    Caused By Address : intelppm.sys+2207
    File Description  : Processor Device Driver
    Product Name      : Microsoft® Windows® Operating System
    Company           : Microsoft Corporation
    File Version      : 6.3.9600.16384 (winblue_rtm.130821-1623)
    Processor         : x64
    Crash Address     : ntoskrnl.exe+153fa0
    Stack Address 1   :
    Stack Address 2   :
    Stack Address 3   :
    Computer Name     :
    Full Path         : C:\Windows\Minidump\052114-32203-01.dmp
    Processors Count  : 4
    Major Version     : 15
    Minor Version     : 9600
    Dump File Size    : 303,168
    Dump File Time    : 5/21/2014 6:23:56 AM
    ==================================================
    ==================================================
    Dump File         : 052114-22468-01.dmp
    Crash Time        : 5/21/2014 3:29:55 AM
    Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
    Bug Check Code    : 0x0000001e
    Parameter 1       : ffffffff`c0000096
    Parameter 2       : fffff801`16dcd240
    Parameter 3       : 00000000`00000000
    Parameter 4       : 00000000`00000000
    Caused By Driver  : intelppm.sys
    Caused By Address : intelppm.sys+2240
    File Description  : Processor Device Driver
    Product Name      : Microsoft® Windows® Operating System
    Company           : Microsoft Corporation
    File Version      : 6.3.9600.16384 (winblue_rtm.130821-1623)
    Processor         : x64
    Crash Address     : ntoskrnl.exe+153fa0
    Stack Address 1   :
    Stack Address 2   :
    Stack Address 3   :
    Computer Name     :
    Full Path         : C:\Windows\Minidump\052114-22468-01.dmp
    Processors Count  : 4
    Major Version     : 15
    Minor Version     : 9600
    Dump File Size    : 286,752
    Dump File Time    : 5/21/2014 3:31:48 AM
    ==================================================
    ==================================================
    Dump File         : 052114-25531-01.dmp
    Crash Time        : 5/21/2014 12:02:04 AM
    Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
    Bug Check Code    : 0x0000001e
    Parameter 1       : ffffffff`c000001d
    Parameter 2       : fffff800`b99a1207
    Parameter 3       : fffff802`49561a00
    Parameter 4       : 00000041`21c68e88
    Caused By Driver  : intelppm.sys
    Caused By Address : intelppm.sys+2207
    File Description  : Processor Device Driver
    Product Name      : Microsoft® Windows® Operating System
    Company           : Microsoft Corporation
    File Version      : 6.3.9600.16384 (winblue_rtm.130821-1623)
    Processor         : x64
    Crash Address     : ntoskrnl.exe+153fa0
    Stack Address 1   :
    Stack Address 2   :
    Stack Address 3   :
    Computer Name     :
    Full Path         : C:\Windows\Minidump\052114-25531-01.dmp
    Processors Count  : 4
    Major Version     : 15
    Minor Version     : 9600
    Dump File Size    : 286,808
    Dump File Time    : 5/21/2014 12:03:04 AM
    ==================================================
    ==================================================
    Dump File         : 052014-36562-01.dmp
    Crash Time        : 5/20/2014 11:32:21 PM
    Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
    Bug Check Code    : 0x0000001e
    Parameter 1       : ffffffff`c000001d
    Parameter 2       : fffff800`f2b69207
    Parameter 3       : ffffd001`c39b22c0
    Parameter 4       : 00000218`cca47f3e
    Caused By Driver  : intelppm.sys
    Caused By Address : intelppm.sys+2207
    File Description  : Processor Device Driver
    Product Name      : Microsoft® Windows® Operating System
    Company           : Microsoft Corporation
    File Version      : 6.3.9600.16384 (winblue_rtm.130821-1623)
    Processor         : x64
    Crash Address     : ntoskrnl.exe+153fa0
    Stack Address 1   :
    Stack Address 2   :
    Stack Address 3   :
    Computer Name     :
    Full Path         : C:\Windows\Minidump\052014-36562-01.dmp
    Processors Count  : 4
    Major Version     : 15
    Minor Version     : 9600
    Dump File Size    : 298,872
    Dump File Time    : 5/20/2014 11:34:00 PM
    ==================================================
    ==================================================
    Dump File         : 052014-28484-01.dmp
    Crash Time        : 5/20/2014 9:46:02 PM
    Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
    Bug Check Code    : 0x0000001e
    Parameter 1       : ffffffff`c000001d
    Parameter 2       : fffff800`52e8a207
    Parameter 3       : fffff800`24f53a00
    Parameter 4       : 00000007`b9324414
    Caused By Driver  : intelppm.sys
    Caused By Address : intelppm.sys+2207
    File Description  : Processor Device Driver
    Product Name      : Microsoft® Windows® Operating System
    Company           : Microsoft Corporation
    File Version      : 6.3.9600.16384 (winblue_rtm.130821-1623)
    Processor         : x64
    Crash Address     : ntoskrnl.exe+153fa0
    Stack Address 1   :
    Stack Address 2   :
    Stack Address 3   :
    Computer Name     :
    Full Path         : C:\Windows\Minidump\052014-28484-01.dmp
    Processors Count  : 4
    Major Version     : 15
    Minor Version     : 9600
    Dump File Size    : 295,416
    Dump File Time    : 5/20/2014 9:47:20 PM
    ==================================================
    ==================================================
    Dump File         : 051814-82281-01.dmp
    Crash Time        : 5/18/2014 11:14:03 AM
    Bug Check String  :
    Bug Check Code    : 0x00020001
    Parameter 1       : 00000000`00000011
    Parameter 2       : 00000000`0026b139
    Parameter 3       : 00000000`00001003
    Parameter 4       : ffffe800`05220de0
    Caused By Driver  : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+153fa0
    File Description  : NT Kernel & System
    Product Name      : Microsoft® Windows® Operating System
    Company           : Microsoft Corporation
    File Version      : 6.3.9600.17041 (winblue_gdr.140305-1710)
    Processor         : x64
    Crash Address     : ntoskrnl.exe+153fa0
    Stack Address 1   :
    Stack Address 2   :
    Stack Address 3   :
    Computer Name     :
    Full Path         : C:\Windows\Minidump\051814-82281-01.dmp
    Processors Count  : 4
    Major Version     : 15
    Minor Version     : 9600
    Dump File Size    : 324,352
    Dump File Time    : 5/18/2014 11:24:45 AM
    ==================================================
    ==================================================
    Dump File         : 050714-28531-01.dmp
    Crash Time        : 5/7/2014 6:54:15 PM
    Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
    Bug Check Code    : 0x0000001e
    Parameter 1       : ffffffff`c000001d
    Parameter 2       : fffff800`029ad207
    Parameter 3       : ffffd000`201fb240
    Parameter 4       : 00000029`e1993ac5
    Caused By Driver  : intelppm.sys
    Caused By Address : intelppm.sys+2207
    File Description  : Processor Device Driver
    Product Name      : Microsoft® Windows® Operating System
    Company           : Microsoft Corporation
    File Version      : 6.3.9600.16384 (winblue_rtm.130821-1623)
    Processor         : x64
    Crash Address     : ntoskrnl.exe+14dca0
    Stack Address 1   :
    Stack Address 2   :
    Stack Address 3   :
    Computer Name     :
    Full Path         : C:\Windows\Minidump\050714-28531-01.dmp
    Processors Count  : 4
    Major Version     : 15
    Minor Version     : 9600
    Dump File Size    : 282,376
    Dump File Time    : 5/7/2014 6:55:19 PM
    ==================================================

    intelppm.sys is intel processor driver or chipset driver
    I suggest go to intel site and autodetect if there is updated driver for your PC
    but its seems odd, when I check at Asus site, there is no specific driver for Windows 8.1 for this model. I suggest you contact Asus as well regarding this Windows 8.1 installed in your PC
    tips: don't use more than 1 antivirus, MSE good enough for Windows8.1
           remove or disable temporary tools like deamon tools or any HDD virtualization

  • Upgrade to Windows 8.1 Pro from Windows 8 Pro causing issues with Remote Server Administration Tools

    Last night I received the Windows 8.1 update and it has caused Remote Server Administration Tools to stop working. I tried to reinstall the tools using Windows8.1-KB2693643-x64.msu but get the following error:
    Windows Update Standalone Installer
    Installer encountered an error: 0x8007000d
    The data is invalid.
    In the event log I have the following error
    Windows update  could not be installed because of error 2147942413 "The data is invalid." (Command line: ""C:\WINDOWS\system32\wusa.exe" "C:\RSAT\Windows8.1-KB2693643-x64.msu" ")
    System
    Provider
    [ Name]
    Microsoft-Windows-WUSA
    [ Guid]
    {09608C12-C1DA-4104-A6FE-B959CF57560A}
    EventID
    3
    Version
    0
    Level
    2
    Task
    0
    Opcode
    0
    Keywords
    0x8000000000000000
    TimeCreated
    [ SystemTime]
    2014-11-05T12:14:18.035865000Z
    EventRecordID
    1562
    Correlation
    Execution
    [ ProcessID]
    5224
    [ ThreadID]
    5132
    Channel
    Setup
    Computer
    removed
    Security
    [ UserID]
    S-1-5-21-1644491937-764733703-854245398-1794
    EventData
    UpdateTitle
    ErrorCode
    2147942413
    ErrorString
    The data is invalid.
    CommandLine
    "C:\WINDOWS\system32\wusa.exe" "C:\RSAT\Windows8.1-KB2693643-x64.msu" 
    I did have the Remote Server Administration Tools installed previously when I was running windows 8 pro and everything was fine. I've tried to remove the older version but according to the below it isn't even installed and Remote Server Administration
    Tools doesn't appear in Turn Windows features on or off.
    c:\RSAT>dism /online /Get-Packages
    Deployment Image Servicing and Management tool
    Version: 6.3.9600.17031
    Image Version: 6.3.9600.17031
    Packages listing:
    Package Identity : Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~en-US~6.3.9600.16384
    State : Installed
    Release Type : Language Pack
    Install Time : 24/09/2014 06:33
    Package Identity : Microsoft-Windows-Embedded-EmbeddedLockdown-Package-TopLevel~31bf3856ad364e35~amd64~~7.3.9600.17116
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.3.9600.16384
    State : Installed
    Release Type : Foundation
    Install Time : 22/08/2013 14:46
    Package Identity : Package_for_KB2891214~31bf3856ad364e35~amd64~~6.3.1.0
    State : Installed
    Release Type : Update
    Install Time : 05/11/2014 01:39
    Package Identity : Package_for_KB2902816~31bf3856ad364e35~amd64~~6.3.1.0
    State : Installed
    Release Type : Update
    Install Time : 05/11/2014 01:39
    Package Identity : Package_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2920189~31bf3856ad364e35~amd64~~6.3.1.1
    State : Installed
    Release Type : Security Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2931358~31bf3856ad364e35~amd64~~6.3.1.2
    State : Installed
    Release Type : Security Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2931366~31bf3856ad364e35~amd64~~6.3.1.4
    State : Installed
    Release Type : Security Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2932046~31bf3856ad364e35~amd64~~6.3.1.5
    State : Installed
    Release Type : Feature Pack
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2934018~31bf3856ad364e35~amd64~~6.3.1.5
    State : Installed
    Release Type : Feature Pack
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2937220~31bf3856ad364e35~amd64~~6.3.1.0
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2937592~31bf3856ad364e35~amd64~~6.3.1.0
    State : Installed
    Release Type : Feature Pack
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2938439~31bf3856ad364e35~amd64~~6.3.1.0
    State : Installed
    Release Type : Feature Pack
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2938772~31bf3856ad364e35~amd64~~6.3.1.0
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2939153~31bf3856ad364e35~amd64~~6.3.1.1
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2939576~31bf3856ad364e35~amd64~~6.3.1.1
    State : Installed
    Release Type : Security Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2949621~31bf3856ad364e35~amd64~~6.3.2.0
    State : Installed
    Release Type : Hotfix
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2950153~31bf3856ad364e35~amd64~~6.3.1.0
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2954879~31bf3856ad364e35~amd64~~6.3.2.0
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2955164~31bf3856ad364e35~amd64~~6.3.1.3
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2956575~31bf3856ad364e35~amd64~~6.3.1.3
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2958262~31bf3856ad364e35~amd64~~6.3.1.2
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2958263~31bf3856ad364e35~amd64~~6.3.1.2
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2959626~31bf3856ad364e35~amd64~~6.3.3.0
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2959977~31bf3856ad364e35~amd64~~6.3.1.1
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2961072~31bf3856ad364e35~amd64~~6.3.1.1
    State : Installed
    Release Type : Security Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2962140~31bf3856ad364e35~amd64~~6.3.1.0
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2962872~31bf3856ad364e35~amd64~~6.3.1.4
    State : Installed
    Release Type : Security Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2964718~31bf3856ad364e35~amd64~~6.3.1.0
    State : Installed
    Release Type : Security Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2965142~31bf3856ad364e35~amd64~~6.3.1.0
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2965500~31bf3856ad364e35~amd64~~6.3.1.0
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2966407~31bf3856ad364e35~amd64~~6.3.1.0
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2966870~31bf3856ad364e35~amd64~~6.3.1.4
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2967162~31bf3856ad364e35~amd64~~6.3.1.1
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2968296~31bf3856ad364e35~amd64~~6.3.1.0
    State : Installed
    Release Type : Security Update
    Install Time : 04/11/2014 17:56
    Package Identity : Package_for_KB2968599~31bf3856ad364e35~amd64~~6.3.1.1
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2969817~31bf3856ad364e35~amd64~~6.3.1.0
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2971203~31bf3856ad364e35~amd64~~6.3.1.1
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2971850~31bf3856ad364e35~amd64~~6.3.1.2
    State : Installed
    Release Type : Security Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2972103~31bf3856ad364e35~amd64~~6.3.2.0
    State : Installed
    Release Type : Security Update
    Install Time : 04/11/2014 17:56
    Package Identity : Package_for_KB2972280~31bf3856ad364e35~amd64~~6.3.1.1
    State : Installed
    Release Type : Security Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2973201~31bf3856ad364e35~amd64~~6.3.1.3
    State : Installed
    Release Type : Security Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2973351~31bf3856ad364e35~amd64~~6.3.2.0
    State : Installed
    Release Type : Security Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2974008~31bf3856ad364e35~amd64~~6.3.1.0
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2975061~31bf3856ad364e35~amd64~~6.3.1.0
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 07:11
    Package Identity : Package_for_KB2975719~31bf3856ad364e35~amd64~~6.3.1.8
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2976978~31bf3856ad364e35~amd64~~6.3.2.1
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2977292~31bf3856ad364e35~amd64~~6.3.1.0
    State : Installed
    Release Type : Security Update
    Install Time : 04/11/2014 17:56
    Package Identity : Package_for_KB2978041~31bf3856ad364e35~amd64~~6.3.1.0
    State : Installed
    Release Type : Security Update
    Install Time : 04/11/2014 17:56
    Package Identity : Package_for_KB2979573~31bf3856ad364e35~amd64~~6.3.1.1
    State : Installed
    Release Type : Security Update
    Install Time : 04/11/2014 17:56
    Package Identity : Package_for_KB2979576~31bf3856ad364e35~amd64~~6.3.1.1
    State : Installed
    Release Type : Security Update
    Install Time : 04/11/2014 17:56
    Package Identity : Package_for_KB2979582~31bf3856ad364e35~amd64~~6.3.1.0
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2980654~31bf3856ad364e35~amd64~~6.3.1.2
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2987107~31bf3856ad364e35~amd64~~6.3.1.4
    State : Installed
    Release Type : Security Update
    Install Time : 04/11/2014 17:56
    Package Identity : Package_for_KB2989542~31bf3856ad364e35~amd64~~6.3.1.2
    State : Installed
    Release Type : Update
    Install Time : 04/11/2014 17:56
    Package Identity : Package_for_KB2990532~31bf3856ad364e35~amd64~~6.3.1.0
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2993651~31bf3856ad364e35~amd64~~6.3.1.2
    State : Installed
    Release Type : Update
    Install Time : 24/09/2014 10:03
    Package Identity : Package_for_KB2998174~31bf3856ad364e35~amd64~~6.3.1.0
    State : Installed
    Release Type : Update
    Install Time : 04/11/2014 17:56
    Package Identity : Package_for_KB3000061~31bf3856ad364e35~amd64~~6.3.1.2
    State : Installed
    Release Type : Security Update
    Install Time : 04/11/2014 17:56
    Package Identity : Package_for_KB3000869~31bf3856ad364e35~amd64~~6.3.1.0
    State : Installed
    Release Type : Security Update
    Install Time : 04/11/2014 17:56
    Package Identity : Package_for_KB3000988~31bf3856ad364e35~amd64~~6.3.1.0
    State : Installed
    Release Type : Update
    Install Time : 04/11/2014 17:56
    The operation completed successfully.
    Any help on this issue would be appreciated, if you need any further information please let me know.
    Thanks

    SeniorInternet,
    I’ve seen this issue in the past and it occurred because the file was corrupted. 
    It’s possible that something went wrong when downloading it originally on your newly upgraded machine. 
    Try downloading
    KB2693643 again from another machine and install it.
    Hope this helps!
    Mike
    Windows Outreach Team – IT Pro
    Windows for IT Pros on TechNet

  • After installing Hyper-V on Windows 8.1 Pro, my computer won't boot

    I have a somewhat new (June 2013) HP laptop originally running Windows 8 Pro. I installed the Hyper-V component right away and it was running great. After testing Windows 8.1 Pro on another computer a couple months ago, I decided to upgrade my HP laptop and
    Hyper-V continued to work great after the upgrade.
    Yesterday, after a Windows Update failed, I was not able to boot my laptop. It would hang with the HP Logo and spinning circle at the point when the Boot Manager normally starts up Windows. Trying to do a recovery reported a failure, but no specific reason
    except to say boot failed and that a Restart might correct the error, but it would just hang on the HP Logo every time I would try to boot. I reinstalled the Windows 8.1 Pro OS and the laptop was working fine until I would install Hyper-V. 
    I have gone thru this sequence 3 times. The first time, I pulled the latest Windows Updates, then installed Hyper-V, IIS and some other components and after this install required a Restart, my laptop hung at the HP Logo. The second time, I did not enable
    any Windows Updates, but installed Hyper-V and IIS and again, after the Restart my laptop hung. So, the final time, I only installed Hyper-V and after the Restart, my laptop hung once again.
    Since Hyper-V used to work, it would not seem to make sense that I have a hardware compatibility problem. I have also run the extensive built in firmware Disk tests and other diagnostics taking several hours to complete and these all passed.
    I am now using my laptop without Hyper-V and it is working fine, but I hoping to find a reason/solution for the problem caused by installing Hyper-V so that I can once again install and use it.

    Hi,
    Generally speaking, when you add feature like Hyper-V, system would take a long time to get this feature configured. if your computer still stay updates configuration steps, you can use Windows 8.1 installation image to repair system. In system repair mode,
    you can access into Command Prompt mode, and check CBS.log which located at C:\Windows\logs\CBS. This log file would record Windows installation process, we may find the problem of Hyper-V stallation.
    Roger Lu
    TechNet Community Support

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