Windows 8.1 Pro - Hp Officejet 6310 All-in-one

Installing Software & Driver issue
During the installation process the screen disappears after the "extract" screen and nothing happens anymore after
- printer detection
- download of software
- extraction 100%
In the taskmanager "HP installer setup (32) bits" is still running with 31% of cpu usage.
Installation tryouts:
- driver installation DriverDr_for_AIO_CDB_Net_Full_Win_WW_140_408 (2020 kB)
- full software installation AIO_CDB_Net_Full_Win_WW_140_408 (423380 kB)
- full software installation AIO_CDB_Net_Full_Win_WW_140_408-4 (336646 kB)
- network connecton
- usb connection
- removed McAfee
- clean start
- hp printer wizard
- hp print and scan doctor (print and scan works, newer software available)
System:
- Dell Inspiron17 7746
- Windows 8.1 Pro
- Windows requires no update anymore

Hi,
Follow the steps below and check if that resolve the issue:
1. Open Mcafee software, from the Virus and Spyware Protection section click on Schedule and run scans. Click on Real time scanning and then on Turn Off. select Never and confirm by clicking the Turn Off button.
2. Open the run dialog by clicking both the Windows key and the R key on your keyboard. Type %windir% and click on OK.
3. Type hpoins*.dat into the top search bar, if there are any results rename the extention into old instead of dat. (e.g. hpoins1.old)
4. Type hpwins*.dat into the top search bar, if there are any results rename the extention into old instead of dat. (e.g. hpwins1.old)
5. Launch the Run dialog by clicking both the Windows key and the R key on your keyboard. Type MSIEXEC /UNREGISTER into the Run dialog and click on OK.
6. Launch the Run dialog by clicking both the Windows key and the R key on your keyboard. Type MSIEXEC /REGSERVER into the Run dialog and click on OK.
7. Reboot your PC
8. Run the installation file and check for any difference.
9. Once you are done, be sure to open McAfee and re-activate Real Time Scanning.
Regards,
Shlomi
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Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
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I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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