Windows 8.1 Pro Issues Downloading

Can anyone help?
I have downloaded the 8.1 Pro onto my colleagues windows 8 system (took 5 hours from the VLSC web site) yet there is no where to upload the licence key? We have searched the computer for the file to access but nothing seems to be there, can anyone help?
Thanks
Sharon

You can use slmgr.vbs to assign a new product key to Windows using the /ipk switch.
See the slmgr.vbs documentation for more details including further detail if you use KMS.
Brandon
Windows Outreach Team- IT Pro
The Springboard Series on TechNet

Similar Messages

Driver power state failure (Windows 8.1 pro) when downloading a program and restart.

Hey Guys,
I've been trying to fix this problem for a while now, without any solution. I have a HP ENVY 15-j035eo Notebook PC (ENERGY STAR)
which I install Windows 8.1 pro on. I start by getting all the drivers that are missing in Device Manager and updates.
Now I want to enable virtualization with Hyper -V client (All requirements are met for that). Then the computer crashes after restart with a driver power state failure. Exactly the same occurs when I install Visual Studio after restart. Here is some info from
the dump file from blue screen viewer that i get for the problem.
Dump File: 072514-5968-01.dmp
Bug Check String: DRIVER_POWER_STATE_FAILURE
Bug Check Code: 0x0000009f
Parameter1: 00000000`00000004
Parameter2: 00000000`0000012c
Parameter3: ffffe001`43de0880
Parameter4: fffff802`a70d4950
Caused By Driver: ntoskrnl.exe
Caused By Adress: ntoskrnl.exe+156e36
Processor: x64
Really appreciate all the help I can get.

Hi,
ntoskrnl.exe is known as a kernal image for windows operating system, but hard to find the actual acuse basically according to this error message you provided in the original post, maybe a 3 rd party program or a missing file, or corrupted driver.
Please uplaod the dump file after running Driver Verifier, you can find detailed instruction in the following link (provided by Patrick Barker)
http://social.technet.microsoft.com/Forums/windows/en-US/c544b528-3c48-4720-b52c-f3bf4cff7513/bsod-last-one-stating-driverirqlnotlessorequal-tcpipsys?forum=w8itprogeneral
Yolanda Zhu
TechNet Community Support

VpnClient in Windows 8.1 Pro Issue

Good Day,
I have installed VPNCLIENT in windows 8.1 Pro and it was working fine but user have uninstalled it. I re installed again and its connected but can't access to Local network.
When i install in new Win 8 or 8.1 its working fine but i am unable to find out what is the problem. i am getting error message as follows, while connecting.
Regards,
I.A

Cisco VPN Client is not supported on windows 8 and above.
Please migrate to anyconnect.
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HP Pavilion dv7-6c09tx windows 8.1 pro issues

Hello!
I've just decided to upgrade my HP Pavilion dv7-6c09tx Entertainment Notebook PC to Win 8.1 pro.. Bit of an effort to say the least!
Installed all drivers here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=au&dlc=en&sw_lang=&product=5219...
..but the gfx wont install giving error this computer does not meet min requirements. All seems to work ok thpough until I try getting widi to work. nightmare! Can HP support pls provide correct config to use ie. supported driver ver for widi to work? the widi app says some xomponents may be missing after using the recommended widi update app for win 8. Now I can uninstall- it gives a msi error...
thanks

Hi @trevevs
Thank you for your query, I will do my best to help.
As you stated there is not any updated drivers for Windows 8.1 on the driver page for your notebook only for Windows 8.
This tells me that it is unsupported on your notebook as it has not been tested by HP. This does not mean it will not work.
Downloading or Updating Software and Drivers for HP Computers
I grasp that all is working well except for the WiDi. Have you done all your Windows updates?
Windows 8.1 has WiDi built into the Operating System.
Introducing Intel® WiDi on Windows 8.1
Here is a link to Intel® WiDi Software Setup for Windows* 8.1
Here is a link to Intel Wireless Display (Intel WiDi) download page.
I hope this helped.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Bootcamp windows 8.0 pro installation issue with early 2015 Macbook Pro

I am having this issue with installing Windows 8.0 pro (and 8.1 pro) on my early 2015 MacBook pro vs. Bootcamp. I have tried different method for multiple times and all failed. Any help is appreciated.
Hardware: (1) early 2015 MacBook Pro with 128GB (13 inches) , (2) Sony USB DVD burner. (3) Two 16 gb flash drive 2.0 version from two different manufactures
Software: (1) 8.0 Pro ISO on flash drive from Microsoft (I have two copies) (2) 8.1 Pro downloaded from Microsoft website.
Note - I was able to download the bootcamp supporting files successfully and copy to a USB flash drive.
Method 1 - Create the installation disk from ISO on flash drive and also tried copying ISO on hard drive (desktop)- failed.
I have a 16 GB flash drive (2.0V) connected
ISO is a valid 8.0 pro copy from Microsoft came on a flash drive.
I have the windows 8.0 pro ISO on a flash drive and plugged in.
Issue - It gets to around 50% of "Copying Windows files..." and then doesn't go any further. 8 hours later, still stuck at around 50%. I also tried to do the copy ISO from desktop. failed as well.
Method 2 - I repeat the above steps with Windows 8.1 ISO downloaded Microsoft website - failed. Stuck at 50% copying windows file for 9 hours.
Method 3 - I burned the Windows 8.0 pro ISO to a DVD and try to do the installation through a DVD instead. DVD was successfully created.
I was able to perform the partition. When the computer reboots, it starts the window installation. However, it got stuck at 7% forever. I tried this multiple times and failed.
Method 4 - I download a 8.1 Pro ISO from Microsoft website, I burned it to a DVD. Repeat method 3, Again, windows installation stuck at 7%.
Method 5 - I called Apple. - What they told me is pretty much repeat the above steps. Still failed.

The ISO file(s) being downloaded seem to be corrupted. Can you use Microsoft FCIV tool - https://support.microsoft.com/en-us/kb/841290?wa=wsignin1.0 ?
The DVDs should be burnt at the recommended rate for the physical media. DU should be used for burning the DVDs.
Reference Disk Utility 12.x: Burn a disk image to a CD or DVD and Boot Camp: Creating an ISO image from a Windows installation DVD - Apple Support.

Upgrade to Windows 8.1 Pro from Windows 8 Pro causing issues with Remote Server Administration Tools

Last night I received the Windows 8.1 update and it has caused Remote Server Administration Tools to stop working. I tried to reinstall the tools using Windows8.1-KB2693643-x64.msu but get the following error:
Windows Update Standalone Installer
Installer encountered an error: 0x8007000d
The data is invalid.
In the event log I have the following error
Windows update could not be installed because of error 2147942413 "The data is invalid." (Command line: ""C:\WINDOWS\system32\wusa.exe" "C:\RSAT\Windows8.1-KB2693643-x64.msu" ")
System
Provider
[ Name]
Microsoft-Windows-WUSA
[ Guid]
{09608C12-C1DA-4104-A6FE-B959CF57560A}
EventID
3
Version
0
Level
2
Task
0
Opcode
0
Keywords
0x8000000000000000
TimeCreated
[ SystemTime]
2014-11-05T12:14:18.035865000Z
EventRecordID
1562
Correlation
Execution
[ ProcessID]
5224
[ ThreadID]
5132
Channel
Setup
Computer
removed
Security
[ UserID]
S-1-5-21-1644491937-764733703-854245398-1794
EventData
UpdateTitle
ErrorCode
2147942413
ErrorString
The data is invalid.
CommandLine
"C:\WINDOWS\system32\wusa.exe" "C:\RSAT\Windows8.1-KB2693643-x64.msu"
I did have the Remote Server Administration Tools installed previously when I was running windows 8 pro and everything was fine. I've tried to remove the older version but according to the below it isn't even installed and Remote Server Administration
Tools doesn't appear in Turn Windows features on or off.
c:\RSAT>dism /online /Get-Packages
Deployment Image Servicing and Management tool
Version: 6.3.9600.17031
Image Version: 6.3.9600.17031
Packages listing:
Package Identity : Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~en-US~6.3.9600.16384
State : Installed
Release Type : Language Pack
Install Time : 24/09/2014 06:33
Package Identity : Microsoft-Windows-Embedded-EmbeddedLockdown-Package-TopLevel~31bf3856ad364e35~amd64~~7.3.9600.17116
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.3.9600.16384
State : Installed
Release Type : Foundation
Install Time : 22/08/2013 14:46
Package Identity : Package_for_KB2891214~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 05/11/2014 01:39
Package Identity : Package_for_KB2902816~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 05/11/2014 01:39
Package Identity : Package_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2920189~31bf3856ad364e35~amd64~~6.3.1.1
State : Installed
Release Type : Security Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2931358~31bf3856ad364e35~amd64~~6.3.1.2
State : Installed
Release Type : Security Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2931366~31bf3856ad364e35~amd64~~6.3.1.4
State : Installed
Release Type : Security Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2932046~31bf3856ad364e35~amd64~~6.3.1.5
State : Installed
Release Type : Feature Pack
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2934018~31bf3856ad364e35~amd64~~6.3.1.5
State : Installed
Release Type : Feature Pack
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2937220~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2937592~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Feature Pack
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2938439~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Feature Pack
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2938772~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2939153~31bf3856ad364e35~amd64~~6.3.1.1
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2939576~31bf3856ad364e35~amd64~~6.3.1.1
State : Installed
Release Type : Security Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2949621~31bf3856ad364e35~amd64~~6.3.2.0
State : Installed
Release Type : Hotfix
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2950153~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2954879~31bf3856ad364e35~amd64~~6.3.2.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2955164~31bf3856ad364e35~amd64~~6.3.1.3
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2956575~31bf3856ad364e35~amd64~~6.3.1.3
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2958262~31bf3856ad364e35~amd64~~6.3.1.2
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2958263~31bf3856ad364e35~amd64~~6.3.1.2
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2959626~31bf3856ad364e35~amd64~~6.3.3.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2959977~31bf3856ad364e35~amd64~~6.3.1.1
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2961072~31bf3856ad364e35~amd64~~6.3.1.1
State : Installed
Release Type : Security Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2962140~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2962872~31bf3856ad364e35~amd64~~6.3.1.4
State : Installed
Release Type : Security Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2964718~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Security Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2965142~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2965500~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2966407~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2966870~31bf3856ad364e35~amd64~~6.3.1.4
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2967162~31bf3856ad364e35~amd64~~6.3.1.1
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2968296~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Security Update
Install Time : 04/11/2014 17:56
Package Identity : Package_for_KB2968599~31bf3856ad364e35~amd64~~6.3.1.1
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2969817~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2971203~31bf3856ad364e35~amd64~~6.3.1.1
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2971850~31bf3856ad364e35~amd64~~6.3.1.2
State : Installed
Release Type : Security Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2972103~31bf3856ad364e35~amd64~~6.3.2.0
State : Installed
Release Type : Security Update
Install Time : 04/11/2014 17:56
Package Identity : Package_for_KB2972280~31bf3856ad364e35~amd64~~6.3.1.1
State : Installed
Release Type : Security Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2973201~31bf3856ad364e35~amd64~~6.3.1.3
State : Installed
Release Type : Security Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2973351~31bf3856ad364e35~amd64~~6.3.2.0
State : Installed
Release Type : Security Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2974008~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2975061~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 07:11
Package Identity : Package_for_KB2975719~31bf3856ad364e35~amd64~~6.3.1.8
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2976978~31bf3856ad364e35~amd64~~6.3.2.1
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2977292~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Security Update
Install Time : 04/11/2014 17:56
Package Identity : Package_for_KB2978041~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Security Update
Install Time : 04/11/2014 17:56
Package Identity : Package_for_KB2979573~31bf3856ad364e35~amd64~~6.3.1.1
State : Installed
Release Type : Security Update
Install Time : 04/11/2014 17:56
Package Identity : Package_for_KB2979576~31bf3856ad364e35~amd64~~6.3.1.1
State : Installed
Release Type : Security Update
Install Time : 04/11/2014 17:56
Package Identity : Package_for_KB2979582~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2980654~31bf3856ad364e35~amd64~~6.3.1.2
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2987107~31bf3856ad364e35~amd64~~6.3.1.4
State : Installed
Release Type : Security Update
Install Time : 04/11/2014 17:56
Package Identity : Package_for_KB2989542~31bf3856ad364e35~amd64~~6.3.1.2
State : Installed
Release Type : Update
Install Time : 04/11/2014 17:56
Package Identity : Package_for_KB2990532~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2993651~31bf3856ad364e35~amd64~~6.3.1.2
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2998174~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 04/11/2014 17:56
Package Identity : Package_for_KB3000061~31bf3856ad364e35~amd64~~6.3.1.2
State : Installed
Release Type : Security Update
Install Time : 04/11/2014 17:56
Package Identity : Package_for_KB3000869~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Security Update
Install Time : 04/11/2014 17:56
Package Identity : Package_for_KB3000988~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 04/11/2014 17:56
The operation completed successfully.
Any help on this issue would be appreciated, if you need any further information please let me know.
Thanks

SeniorInternet,
I’ve seen this issue in the past and it occurred because the file was corrupted.
It’s possible that something went wrong when downloading it originally on your newly upgraded machine.
Try downloading
KB2693643 again from another machine and install it.
Hope this helps!
Mike
Windows Outreach Team – IT Pro
Windows for IT Pros on TechNet

Issue with FortiClient 5.2.3 on Windows 8.1 Pro

I am not able to connect remote server through VPN using FortiClient 5.2.3 on Windows 8.1 Pro Laptop using 3G Data Card. FortiClient is showing Bytes Received as zero. Bytes sent figure raises as soon as I make any request, but the bytes received remains
zero all the time.
I don't find any issue in data card as the usual download speed remains 2-5 mb/s and works fine on other applications and browsers.
I must also say that the VPN connectivity worked fine using Broadband connection.
What can be the issue, kindly help.

Thanks Bruce. I guess I'm not alone in experiencing this issue.
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existing library and is reliable but I don't see how to do that. I tried a 10.x version and it didn't like
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I typical don't take any upgrades without a good reason but impulse got the best of me
this morning. Lesson reinforced - IF YOU HAVE A WORKING ITUNES AND IPHONE 5 DON'T UPGRADE
ITUNES! ESPECIALLY NOT TO 11.2.2.3!
Hey Apple if you're listening, you have a large loyal customer base who love the iPhone and will always
be on MIcrosoft Windows so if you want to maintain these loyal customers please start putting more effort
into making sure the ecosystem known as iTunes+iPhone continues working. Without a working iTunes
there are plenty of reasons to switch to Samsung/Android.

I can't install Windows 8.1 pro (downloaded from Microsoft) on MBP 13" retina

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The .exe is a Download Manager. You need to run it on a Windows machine and download a USB and/or ISO file.

Serious resolution issues with After Effects CC (2014) on Windows 8.1 Pro on Dell Precision M3800 laptop??

My new company installed Adobe Creative Cloud (There was some annoying Proxy issues at first, because of the seriously tight I.T policies) but we are having some serious resolution issues with After Effects CC 2014 (also have this resolution problem with Adobe Premiere, Media Encoder, Muse) on Windows 8.1 Pro on a Dell Precision M3800 laptop with icons and interface looking too small and hard to see, is there a fix, an update or a work around, can anyone help?
Any help will be appreciated!
k.regards
Ramon

Hi Todd is there a time-frame for this fix, there is a lot of pressure on me, because I convinced my company to get the Creative Cloud and quite a lot of the CC software is not compatible with the latest Windows 8.1 OS.
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Where can i download the driver for my ethernet controller on windows 7 (macbook pro 2011)

where can i download the driver for my ethernet controller on windows 7 (macbook pro 2011).
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http://www.apple.com/support/bootcamp/

Windows 8.1 pro and vpn client issue

dear support community ,
Am using windows 8.1 pro and cisco vpn client version 5.0.0.7.0410
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whereas when i do the same test with a windows 7 and xp PCs , am able to ping and even remote desktop nodes.
someone help please ??

funniest thing is , after using my PC for two weeks and doing regular updates , am now able to ping and RDP to nodes
inside the VPN..:-)

Windows 8.1 Pro Non-Unicode Issue: CS6 Standard

I use WIndows 8.1 Pro English, I installed the CS6 Standard in Spanish, I changed the language for the non-unicode programs to spanish but still cannot use the Illustrator, I am having issue only with the Illustrator, noting that in the installation I was prompt for Spanish(Latin America) or Just Spanish, I clicked on Spanish(Latin America), but in the non-Unicode languages there is no Spanish(non-Unicode) they have Spanish per countries.

I have the same problem did you manage to find the solution? is impossible to contact adobe helpers, they just hide all contact

Windows 8.1 Pro x64 update issue

Hi. Having installed Windows 8.1 Pro x64 on my business laptop (installed all drivers, fully updated it from Microsoft . . .) I joined it to the domain and installed needed apps. Then I put it in OU where updating of all computers inside that OU was via
WSUS. In WSUS updating is set to automatically download but notify for install. I noticed that in control panel - windows update there are number of updates waiting to be installed but in shut down menu I do not have either
update and restart or update and shut down - in other words there is no any notification that updates are waiting to be installed. I am not 100 % sure but I think when updating was directly from Microsoft update servers
update and restart and update and shut down were there. How to solve this - leave laptop to update itself via WSUS which is in fact recommended solution and have
update and restart and update and shut down. It is insane if I have always to go to control panel - windows update and check from there if there are some updates waiting to be installed.

Hi,
Windows 8/8.1 will notify you that your PC will be restarted in X days to finish installing security updates on the right corner of the logon screen.
Here is an article talking about Minimizing restarts after automatic updating in Windows Update, please take a look for the notification:
Minimizing restarts after automatic updating in Windows Update
Besides, we could also take a look at the following article regarding the notification of Windows update.
Where are Windows 8 Update Notifications ?
Please note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.Hope this may help
Best regards
Michael Shao
TechNet Community Support

Windows 8.1 pro WIFI issues

After updating to windows 8.1 pro from windows 8.1 preview, wifi is showing "No internet access". no issue with router as it is working on other devices.
Tried disable-enable.
tried re install.
tried updating driver.
nothing seems to work.
any help will be appreciated.
Thank you.

Hi,
According to your description, I suggest you try the following method to check the results.
1:Boot into Safe Mode with networking.
2:Disable Windows 8.1 fast startup feature, and turn off and turn on the computer to check the issue:
Please refer to this article: Disable Windows 8 fast startup (hibernate file)
http://nvidia.custhelp.com/app/answers/detail/a_id/3152/~/disable-windows-8-fast-startup-(hibernate-file)
For all I know, the steps in this link also apply to Windows 8.1.
Regards,
Kelvin_Hsu
TechNet Community Support

I had creative cloud installed in a parallels deskto virtual machine on my mac, I delete the virtual machine without deactivate the creative cloud. after reinstall a new VM running windows 8.1. pro 64 bits, I downloaded the creative cloud installer but it

I had creative cloud installed in a parallels deskto virtual machine on my mac, I delete the virtual machine without deactivate the creative cloud. after reinstall a new VM running windows 8.1. pro 64 bits, I downloaded the creative cloud installer but it does not install ang give an Error code 72, it is assuming that I already are using the Creative cloud in 2 computer, but itis no the case, how to solve this situation?

Dave: I did the Microsoft Update two days before this happened, and rebooted as required. I just created a new restore point and lauched Creative Cloud. Now I get the famous white screen:
It just sits and spins (been 10 minutes now).
Fortunately, I saved away this command (which I've had to use 4 or 5 times already):
del %USERPROFILE%\AppData\Local\Adobe\OOBE\opm.db
Unfortunately now, I get this (even after closing the above window):
The process cannot access the file because it is being used by another process.
So I killed everything that said "Adobe" in the task manager and this time, the command succeeded.
Fortunately, the current apps seem to still work. I can't seem to find the "Creative Cloud" app in the applications on my system, but I launched Photoshop CC, told it to look for updates, and got a list of the 5 prgorams that need updates in the Adobe Application manager:
I will proceed with the updates, holding my breath.

Windows 8.1 Pro Issues Downloading

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