Windows 8.1 pro pack
Hi
i am going to upgrade windows 8.1 standard version to windows 8.1 pro pack . my question is , after install every fresh windows ( i mean restore back image that already is in my laptop) do i need to purchase again for pro pack version ?
Hi
i am going to upgrade windows 8.1 standard version to windows 8.1 pro pack . my question is , after install every fresh windows ( i mean restore back image that already is in my laptop) do i need to purchase again for pro pack version ?
No, you won't have to purchase again. You may need to download and upgrade again, but once you purchase the upgrade and have the upgrade product key, you can use it on that same computer again and again (in case you reinstall Windows due to a crash or whatever).
Don
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Similar Messages
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Windows 8.1 Pro Pack fails to install
Been trying to install Windows 8.1 Pro Pack on my Dell XPS but it continues to fail, indicating 'something went wrong'. I worked with two different Microsoft support techs on this. The first executed a number of scans and started dism.exe /online
/cleanup-image /scanhealth, which finished successfully. They then started dism.exe /online /cleanup-image /restorehealth, which started and remained at 40%. The first tech later disconnected. I worked with another tech that performed
a virus scan and then indicated that I would have to pay for premium service for him to scan the laptop again.
There are no errors listed in the system log that I can find and no way to determine what 'something went wrong' means. All of the non-Microsoft services have already been disabled by the first tech using 'msconfig' so there is nothing running other
than Windows. Does anyone know where there might be a log or trace that I can check to determine why the Pro Pack won't install?
Thank you in advance.Hi,
We can check the following path to troubleshoot the installation.
C:\WINDOWS\PANTHER\setupact.log
C:\WINDOWS\PANTHER\setuperr.log
Also, please upload it to Onedrive and post the link here.
I would like to share the article:
Windows Setup Log Files and Event Logs
http://technet.microsoft.com/en-us/library/hh824819.aspx
Regards,
Kelvin Xu
TechNet Community Support -
I recently purchased the pro-pack upgrade from the Microsoft website to take my windows 8.1 base version to pro so I could use the remote desktop connection. I can use this under my account which has sysadmin priviliges. I don't want to have
to have these priviliges to use RDC - so I went to the System Properties -> Remote tab to add specific users - and I cannot - the box to do so is greyed out. (I apparently can't post the image until my account is verified)
It should not be greyed out in the pro-version. After some research it turns out this is an old problem as detailed elsewhere on this forum. The issue was fixed for the windows 8 pro-pack upgrade in July 2013. I have currently spent 7 hours-ish
online and phone with Microsoft trying to explain the issue and point out the fixes suggested, which is like banging my head against a brickwall, and now they want to charge me a support contract for fixing the issue. Hence can anyone shed further light
on this issue before I have to submit to this extortion. Specifically does anyone know whether the fix (KB2855336) was applied to windows 8.1 ? I have explicitly tried to apply this fix to my system but the standalone installer told me that it was not
applicable to my system, presumably on the basis my system is 8.1You could also just add the users you want to the Remote Desktop Users group. Right click the Start Button, click Computer Management, expand System ToolsàLocal
Users and GroupsàGroups, right click Remote Desktop Users, click the Add button,
type in the user name you want to give access, click OKàOK, close Computer
Management. (Alternatively you could go to Local Users and GroupsàUsers, right
click the user you want to give rights to, click Properties, select Member Of, click Add, type in Remote Desktop Users, click OKàOK,
close Computer Management.)
Brandon
Windows Outreach Team- IT Pro
Windows for IT Pros on TechNet -
How to install window 8.1 pro on g500
Hello,
I currently have the g500 lenovo computer with the preloaded software windows 8.1. I would like to purchase the windows 8.1 pro version and would like to know what are the steps needed to do this and if anyone has done this what type of problems if any have you encounter.
Thankshi fishermanjack,
The easiest way to upgrade Windows 8.1 to Windows 8.1 Pro is by adding features. To do this, you will need a Windows 8.1 Pro Pack license. This is ideal if you wanna keep the OneKey Recovery function and other proprietary lenovo softwares.
I haven't tried this upgrade yet on the G500 but on a Ideapad Flex15 gave no drawbacks (drivers / softwares are compatible). If you have already added some important files, ensure that you have them backed-up first before doing the upgrade.
See the following for more info:
How to add features with Windows 8.1
Add features to Windows 8.1: FAQ
Edit"
Fixed the link for Windows 8.1 Pro Pack
Regards
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NO profiles on Windows 8.1 Pro with Media Center?
Hello,
We have one desktop and on laptop running windows 8.1. We purchased two copies of Microsoft Windows 8.1 Pro Pack and upgraded them to Windows 8.1 Pro. After joining the domain, it seems to be working fine for one day. Over the weekend,
the user tried to log back on, it doesn't have any profiles. Do a Ctrl+Alt+Del, there is nothing to enter the username/password. It just have the left arrow. When clicking on the left arrow, it goes back to the screen that says "Press
Ctrl+Alt+Delete to sign in." We have run chkdsk /f and look at the profile list in the registry and they look correct. The only way to look in is using Safe Mode. We have disable all the non-MS services and startup items and
still have the same issue with NO profile and cannot log in.
Also, in Safe Mode, we were able to leave the domain but still have the same issue.
We have system image and try to restore it, it says something about not having an admin account. Seems very strange since there are two admin accounts.
We have other Windows 8.1 PRO (with NO media center) workstations joining the domain and do not have this issue. This seems to happen Windows 8.1 Pro with Media Center upgraded from 8.1. We could reformat the drives and reinstall everything but
it happens twice on one computer an once on the laptop. It will probably happen again.
Created new admin accounts, and enable the default administrator account but still cannot see anything in normal mode.
Does anyone know how to fix this issue and know why this happened?
Thank you!Hi,
Did you mean the sign in input box without problem under Safe Mode?
If yes, sign in with one administrator account to create a new administrator user in safe mode, and then boot into normal mode to check the result.
If it could sign in the new user without problem, follow this guide to fix your another user profile.
Fix a corrupted user profile
http://windows.microsoft.com/en-in/windows/fix-corrupted-user-profile#1TC=windows-7
If you have no any administrator account, no method unless do an in-place upgrade installation to fix:
This article applied to Windows 7 is a reference for you:
How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2
http://support.microsoft.com/kb/2255099
Karen Hu
TechNet Community Support -
8.1 Pro Pack Install Error - Couldn't Complete the Updates, Undoing Changes
I have attempted to install the Windows 8.1 Pro Pack 64 Bit for my new Dell Inspiron 11. I entered the product key, and the download began normally - I saw the update finishing at 100% and it said do not turn off computer, etc. Shortly after
the next message was "We couldn't complete the updates, Undoing changes, Don't turn off your computer.
Please help...
SteveHi,
Thank you for your update. In addition to disable the anti-virus, for the others who might take a look into this thread, please also try the methods mentioned in the below article:
Troubleshoot problems with installing updates
Also we may first try to use Windows Update Troubleshooter.
Best regards
Michael Shao
TechNet Community Support -
Install windows 8.1 pro
I cannot install Windows 8.1 PRO: I boot with the authentic Microsoft Windows 8.1 PRO DVD, the operating system installs without asking the activation code and when system reboots I check that Windows version is Windows 8.1.
If I try to update windows 8.1 to the PRO version, the result is the same.If you have Windows 8.1 installed in your system and have purchased to Windows 8.1 Pro Pack and have the pro key you would use the the Add Features.
http://windows.microsoft.com/en-us/windows-8/feature-packs
The Pro is already in 8.1 but you need the key to activate it.
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations. -
Clean Windows 8.1 Pro install over Windows 8.1 SL
Hi,
I have a Lenovo H520g desktop, which came with Windows 8 Single Language installed. The machine is currently updated to Windows 8.1 Single Language.
As I am a software developer, I need to use Windows 8.1 Pro, because the SL version doesn't have Hyper-V, which is necessary to run the Windows Phone SDK emulator.
For the reason explained above, I would like hear the advice of an official Microsoft representative on the matter discussed on this topic.
I do know I can update from Windows 8.1 to Windows 8.1 Pro by using the "Add features to Windows 8.1" item on the Windows 8.1 Control Panel and buying the Windows 8,.1 Pro Pack. Nevertheless, I prefer buying the full retail version of Windows 8.1
Pro on a DVD from a local Microsoft reseller. I need a quick way to restore my machine in the case of a HDD failure and having the full retail DVD is definitely the best way to do that. If I upgrade by buying the Windows 8.1 Pro Pack, should my HDD ever failure,
I'll have to do the Lenovo restore procedure (which would restore the computer to Windows 8 SL), then upgrade to Windows 8.1 and only after that I could apply the Windows 8.1 Pro Pack.
My question is: will I be able to do a fresh install of Windows 8.1 Pro on my computer? Of course I'm aware I'll have to delete the partition Windows 8.1 is currently installed on. No problem with that.
But what about the license key? I've read that computers that come with Windows 8 pre-installed have the Windows license key embedded on the BIOS. Will I be able to start the standard Windows 8.1 Pro installation from the DVD and use the license key that comes
with the DVD?
It's very important for me being absolutely sure I'll be able to do a clean install of Windows 8.1 Pro on my Lenovo desktop. The Windows 8.1 Pro full retail DVD is rather expensive here in Brazil (about US$ 320).
Cheers,Hi PauloBR1,
If you upgrade to Windows 8.1 Pro by Windows 8.1 Pro Pack,you can use
System Image Backup feature to backup your system.Also,you can use this feature to restore your system quickly.
In addition,britishdhez is right.
We can use the Retail license key to active the Windows 8.1 Pro.
Regards,
Kelvin Xu
TechNet Community Support -
Windows 8.1 Pro Will Not Join Domain
Hello,
I know this a bit lengthy, but hopefully all the details will better help you guys understand my problem.
We just purchased an HP Pavilion Windows 8.1 laptop for our office along with the Windows 8.1 Pro Pack upgrade. When I went to install the pro upgrade, it accepted my key and started the upgrade process, but before the install completed, an error was generated
that stated "Something went wrong. " No error code was generated. I restarted the laptop, it did some updates, and when I logged back in, I checked under the computer properties and noticed that the OS version was changed to Windows 8.1 Pro with
Media Center, so I assumed that it installed. I checked for corrupted files in the command prompt and no corrupted files were found.
So, the next thing I tried to do was join the laptop to our domain. I have joined XPs, Vistas, and 7s with no problems, but for some reason, Windows 8.1 does not want to join the domain. Just to be clear, I have the laptop plugged in via ethernet and the
wifi off, I checked that the DNS of the laptop matched the DNS of the server, and all firewalls have been disabled. It seems to find the domain, but when it asks for the credentials to join the server, it returns an error stating that the domain could not
be contacted or information was entered incorrectly. I know I am entering the correct credentials because, just to test, I created a new user account on a different machine and used the credentials to join the server. I pinged the server from the laptop and
vice-versa, and all packets were received with no errors, so I know that they are "seeing" each other. Also, If I join the laptop to a Workgroup instead of the domain, I am able to access the server using the same credentials that it will not accept
when attempting to join the domain.
I am baffled. Any help or suggestions will be much appreciated. Thanks!I had exactly the same issue as above. When I rebooted my machine, it now shows that the upgrade to Pro Pack with media center is installed.
Haven't tried adding to a domain yet... will post an update when/if it fails. No reply means it joined fine after rebooting it from a failed attempt as above. I suspect that this had something to do with the fact that I had just logged
on to the machine and ran setup for the first time.
Reboot after setting up the computer for the first time, then proceed with the upgrade to 8.1 Pro Pack and I suspect that this issue won't occur. -
Windows 8.1 home wont accept windows 8.1 pro key
hi all, we just purchased a new HP spectre laptop, it came with windows 8.1 home and needing to connect this to a domain we need to upgrade it to 8.1 pro, we have a Microsoft action pack account and have 8.1 Pro product key but when I go to add features
and type in the key it says it cant use it ?
any suggestions on how we can upgrade the system to pro?
Kind Regards
BPDZenithHi,
What's kind of pro key you have had?
Windows 8.1 Pro Pack
http://www.microsoftstore.com/store/msusa/en_US/pdp/Windows-8.1-Pro-Pack/productID.288392300
Windows 8.1 Pro
http://www.microsoftstore.com/store/msusa/en_US/pdp/Windows-8.1-Pro/productID.288401500
Please know that the 8.1 pro is just for Windows 7 upgrade.
Since you have Windows 8.1 on you computer, you need the Pro pack key to upgrade.
Kate Li
TechNet Community Support -
Windows Media feature pack for Windows 8.1 PRO N version?
Hi, I want to install media feature pack on win 8.1 (PRO N) however its not working as installed application. says 'this is not for your computer'. I got the link from your public forums (link mentioned in your forums)
My windows details mentioned below -
Windows 8.1 Pro N, 32 bit operating system, 64 bit processor, i3
Please helpTry:
Media Feature Pack for N and KN versions of Windows 8.1
Carey Frisch -
Install Windows 8.1 Pro on Acer Aspire V Nitro VN7-591
Hi forum, I recently bought the Acer Aspire V Nitro VN7-591 and I noticed that it only comes with the Core Edition of Windows 8.1. As I need some of the features of the Windows 8.1 Pro Edition (joining domains, remote display etc.) I would like to upgrade the System to Windows 8.1 Pro. I still have an unused Pro retail key (no OEM, no Upgrade Pack) here so at the moment I'm downloading the ISO for Windows 8.1 Pro. But prior to installation I would like to make sure that everything works out fine and I don't run intro problems. First of all: is there anything I need to save from the old OS (except from the recovery partition- I already saved that to a USB drive using the recovery program provided by Acer)? Do I have to know my Product Key (using for example a key viewer software) just in case? Do I have to disable secure boot in BIOS? Second: can I just install Windows 8.1 Pro using my ISO and installing the drivers from the Acer support website? Drivers should still work, right? Third: if I ever want to switch back to Windows 8.1 Core (the OEM edition) do I just use the USB pen drive created with the acer recovery tool? Will my retail Windows 8.1 Pro Key be usable again if I switch back to the original OS? Sorry for asking that many questions but I just have to make sure that it runs trough right in the first place because I need the Laptop to function. What would be your standard procedure to this kind of "problem"? Thanks in advance and with regards,The_DJ Edit:I might have forgotten to mention that I want to do a clean reinstall without all the bloatware from Acer. That's why I'm using the Windows 8.1 Pro "Vanilla" ISO and if I ever want to switch back to core use the Windows 8.1 Core "Vanilla" ISO. Is that possible or would I have to use the recovery partition saved to my USB drive?
Changing the Operating System may cause driver conflicts. The compatible drivers for Windows 8.1 will not be available in the website for this laptop. Hence, some of the features on the laptop might not work after changing the OS. 1: Since you have already created the USB recovery media from the laptop, you do not have to copy anything else other than this. Make sure you you backup all files before installing the OS, as it will remove all data from the laptop. I see that, you have the unused Pro retail key for the OS, hence, you do not have to have the OEM product key. You need to use the product key for Windows 8.1 Pro to activate it, not the Acer OEM product key. In the BIOS, select BOOT tab. Select BOOT MODE as Legacy Mode instead of UEFI.Disable Secure Boot. Under Boot Priority Order, you need to select 1 as CD/DVD (if you are using disc), or USB FDD or USB HDD (if you are using USB drive) to install Windows 8.1 Pro. Then press the F10 key and select "Yes" to save the changes in BIOS. ->You an install Windows 8.1 Pro using my ISO and installing the drivers from the Acer support website. As said before, there may driver conflicts. -> If you want to switch back to Windows 8.1, you may use the USB reovery drive (which created you have created from the recovery partition). When you do this, the Windows 8.1 Pro and it's product key will be removed from the laptop and the factory shipped OS, drivers, apps (and the OEM product key) will be installed automatically. You do not have to use the Windows 8.1 Pro key with Acer OEM USB reovery media. -> You need to do a clean install using the USB recovery drive to install factory shipped Windows on the laptop.
-
ORADC problem on Windows 2000 with Service pack 1 and service pack 2
Hi,
I have a VB application running on NT4.0 workstations. It uses
ORADC control to talk to ORACLE 7.3 When I load it on Windows
2000 with service pack 1 or service pack 2, I encounter some
problems.
The ORADC control is used in most of the VB forms and the
Refresh method of the ORADC conrol is used to refresh the APEX
TRUE DBGRID PRO control. When this action is executed, I receive
a run time error
"Method Refresh of object '_DORADC' failed Err#: -2147417848
It works fine when no service pack is applied on Win2K.
Can anyone tell me what's going on?
Thankssatheesh_p wrote:
Thanks for your reply.
When I checked the system requirements. I couldn't find information on windows 2003 service pack 2
link http://www.adobe.com/products/coldfusion/systemreqs/.
Whether your OS is windows 2003 with service pack 2?
Are you sure coldfusion 8 will work on windows 2003 with service pack 2?
Regards,
Satheesh.
Well it was there, if you understand the naming properly:
ColdFusion 8 system requirements
Windows
Intel® Pentium® II or AMD Athlon processor
Microsoft®
Windows® 2000 Professional with Service Pack 3; Windows 2000 Server,
Advanced Server, or Datacenter Server with Service Pack 3; Windows
Server® 2003 Web, Standard, or Enterprise Edition with Service Pack 1
and R2; Windows Server® 2008; Windows XP Professional or Home Edition;
or Windows Vista®
R2 is the "offical" Microsoft name for service pack 2. -
Last night I received the Windows 8.1 update and it has caused Remote Server Administration Tools to stop working. I tried to reinstall the tools using Windows8.1-KB2693643-x64.msu but get the following error:
Windows Update Standalone Installer
Installer encountered an error: 0x8007000d
The data is invalid.
In the event log I have the following error
Windows update could not be installed because of error 2147942413 "The data is invalid." (Command line: ""C:\WINDOWS\system32\wusa.exe" "C:\RSAT\Windows8.1-KB2693643-x64.msu" ")
System
Provider
[ Name]
Microsoft-Windows-WUSA
[ Guid]
{09608C12-C1DA-4104-A6FE-B959CF57560A}
EventID
3
Version
0
Level
2
Task
0
Opcode
0
Keywords
0x8000000000000000
TimeCreated
[ SystemTime]
2014-11-05T12:14:18.035865000Z
EventRecordID
1562
Correlation
Execution
[ ProcessID]
5224
[ ThreadID]
5132
Channel
Setup
Computer
removed
Security
[ UserID]
S-1-5-21-1644491937-764733703-854245398-1794
EventData
UpdateTitle
ErrorCode
2147942413
ErrorString
The data is invalid.
CommandLine
"C:\WINDOWS\system32\wusa.exe" "C:\RSAT\Windows8.1-KB2693643-x64.msu"
I did have the Remote Server Administration Tools installed previously when I was running windows 8 pro and everything was fine. I've tried to remove the older version but according to the below it isn't even installed and Remote Server Administration
Tools doesn't appear in Turn Windows features on or off.
c:\RSAT>dism /online /Get-Packages
Deployment Image Servicing and Management tool
Version: 6.3.9600.17031
Image Version: 6.3.9600.17031
Packages listing:
Package Identity : Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~en-US~6.3.9600.16384
State : Installed
Release Type : Language Pack
Install Time : 24/09/2014 06:33
Package Identity : Microsoft-Windows-Embedded-EmbeddedLockdown-Package-TopLevel~31bf3856ad364e35~amd64~~7.3.9600.17116
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.3.9600.16384
State : Installed
Release Type : Foundation
Install Time : 22/08/2013 14:46
Package Identity : Package_for_KB2891214~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 05/11/2014 01:39
Package Identity : Package_for_KB2902816~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 05/11/2014 01:39
Package Identity : Package_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2920189~31bf3856ad364e35~amd64~~6.3.1.1
State : Installed
Release Type : Security Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2931358~31bf3856ad364e35~amd64~~6.3.1.2
State : Installed
Release Type : Security Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2931366~31bf3856ad364e35~amd64~~6.3.1.4
State : Installed
Release Type : Security Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2932046~31bf3856ad364e35~amd64~~6.3.1.5
State : Installed
Release Type : Feature Pack
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2934018~31bf3856ad364e35~amd64~~6.3.1.5
State : Installed
Release Type : Feature Pack
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2937220~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2937592~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Feature Pack
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2938439~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Feature Pack
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2938772~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2939153~31bf3856ad364e35~amd64~~6.3.1.1
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2939576~31bf3856ad364e35~amd64~~6.3.1.1
State : Installed
Release Type : Security Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2949621~31bf3856ad364e35~amd64~~6.3.2.0
State : Installed
Release Type : Hotfix
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2950153~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2954879~31bf3856ad364e35~amd64~~6.3.2.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2955164~31bf3856ad364e35~amd64~~6.3.1.3
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2956575~31bf3856ad364e35~amd64~~6.3.1.3
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2958262~31bf3856ad364e35~amd64~~6.3.1.2
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2958263~31bf3856ad364e35~amd64~~6.3.1.2
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2959626~31bf3856ad364e35~amd64~~6.3.3.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2959977~31bf3856ad364e35~amd64~~6.3.1.1
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2961072~31bf3856ad364e35~amd64~~6.3.1.1
State : Installed
Release Type : Security Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2962140~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2962872~31bf3856ad364e35~amd64~~6.3.1.4
State : Installed
Release Type : Security Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2964718~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Security Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2965142~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2965500~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2966407~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2966870~31bf3856ad364e35~amd64~~6.3.1.4
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2967162~31bf3856ad364e35~amd64~~6.3.1.1
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2968296~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Security Update
Install Time : 04/11/2014 17:56
Package Identity : Package_for_KB2968599~31bf3856ad364e35~amd64~~6.3.1.1
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2969817~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2971203~31bf3856ad364e35~amd64~~6.3.1.1
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2971850~31bf3856ad364e35~amd64~~6.3.1.2
State : Installed
Release Type : Security Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2972103~31bf3856ad364e35~amd64~~6.3.2.0
State : Installed
Release Type : Security Update
Install Time : 04/11/2014 17:56
Package Identity : Package_for_KB2972280~31bf3856ad364e35~amd64~~6.3.1.1
State : Installed
Release Type : Security Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2973201~31bf3856ad364e35~amd64~~6.3.1.3
State : Installed
Release Type : Security Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2973351~31bf3856ad364e35~amd64~~6.3.2.0
State : Installed
Release Type : Security Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2974008~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2975061~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 07:11
Package Identity : Package_for_KB2975719~31bf3856ad364e35~amd64~~6.3.1.8
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2976978~31bf3856ad364e35~amd64~~6.3.2.1
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2977292~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Security Update
Install Time : 04/11/2014 17:56
Package Identity : Package_for_KB2978041~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Security Update
Install Time : 04/11/2014 17:56
Package Identity : Package_for_KB2979573~31bf3856ad364e35~amd64~~6.3.1.1
State : Installed
Release Type : Security Update
Install Time : 04/11/2014 17:56
Package Identity : Package_for_KB2979576~31bf3856ad364e35~amd64~~6.3.1.1
State : Installed
Release Type : Security Update
Install Time : 04/11/2014 17:56
Package Identity : Package_for_KB2979582~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2980654~31bf3856ad364e35~amd64~~6.3.1.2
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2987107~31bf3856ad364e35~amd64~~6.3.1.4
State : Installed
Release Type : Security Update
Install Time : 04/11/2014 17:56
Package Identity : Package_for_KB2989542~31bf3856ad364e35~amd64~~6.3.1.2
State : Installed
Release Type : Update
Install Time : 04/11/2014 17:56
Package Identity : Package_for_KB2990532~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2993651~31bf3856ad364e35~amd64~~6.3.1.2
State : Installed
Release Type : Update
Install Time : 24/09/2014 10:03
Package Identity : Package_for_KB2998174~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 04/11/2014 17:56
Package Identity : Package_for_KB3000061~31bf3856ad364e35~amd64~~6.3.1.2
State : Installed
Release Type : Security Update
Install Time : 04/11/2014 17:56
Package Identity : Package_for_KB3000869~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Security Update
Install Time : 04/11/2014 17:56
Package Identity : Package_for_KB3000988~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 04/11/2014 17:56
The operation completed successfully.
Any help on this issue would be appreciated, if you need any further information please let me know.
ThanksSeniorInternet,
I’ve seen this issue in the past and it occurred because the file was corrupted.
It’s possible that something went wrong when downloading it originally on your newly upgraded machine.
Try downloading
KB2693643 again from another machine and install it.
Hope this helps!
Mike
Windows Outreach Team – IT Pro
Windows for IT Pros on TechNet -
RSAT won't install on Windows 8.1 Pro - "The system cannot find the file specified."
Please help. RSAT won't install on Windows 8.1 Pro. Every time I try, I get the same error - "The system cannot find the file specified.". I really don't want to have to refresh the PC to get it working! I've installed the update successfully on
a fresh win 8.1 enterprise install on a Hyper-V VM.
I am in uk, so have installed the en-US language pack first. I did have a windows component store corruption but I've managed to fix that.
event log says:
Windows update "Update for Windows (KB2693643)" could not be installed because of error 2147942402 "The system cannot find the file specified." (Command line: ""C:\Windows\system32\wusa.exe"
"C:\RSAT Windows8.1-KB2693643-x64.msu" ")
CBS log (C:\Windows\Logs\CBS\CBS.log): http://1drv.ms/19CAv14As Roger Lu reported, the log indicates that there is corruption in the update files that you downloaded. The log actually reports “file not found”, so you may also want to check permissions on the extracted files in C:\Windows\SoftwareDistribution\Download\76ecaa86ec6712300c2d71cbcdad378c\.
You can also re-try downloading the files to see if your original download was just corrupt.
Bruce Wooding Windows Outreach Team- IT Pro Windows for IT Pros on TechNet
It was a permissions issue! Thanks so much Bruce!
I checked the permissions for the folder mentioned above and TrustedInstaller only had List Folder Contents and Special Permissions. So I granted granted Read & Execute to TrustedInstaller and tried installing again...
1) double clicked the installer.
2) once it said Initialisation was complete, I checked the permissions again and it had re-set them to as before, so I granted Read & Execute to TrustedInstaller again
3) Installation was successful.
Not really sure why this happened as it doesn't make sense but it's working now :-)
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