Windows 8.1 Pro update caused application to stop working

We have 3 Surface tablets running a catalog application for circulation. The program has been running on the Surfaces since September. After the 8.1 Pro upgrade this week, the application no longer runs. It depends on Java jars but we do
not think that is the problem. Two Windows 8 Enterprise devices run the app just fine in XP Service Pack 3 compatibility mode. Clicking on the icon does nothing - it usually launches the loading of the jar files. I can't find anything in
the event logs pertaining to the app.

Hi,
It seems that this application doesn't support Windows 8.1.
I suggest you contact the developer of this application to confirm if the software support Windows 8.1.
Regards,
Kelvin hsu
TechNet Community Support

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