Windows 8.1 Pro will not boot after installing iTunes 11.1.5.5

It's a little hard for me to accept that this is true, but the symptoms seem to be pointing the direction of the title of this thread. I have an all-in-one touch-screen Gateway computer that came with windows 7 (yeah, a win7 machine that came with touch, yeesh) and I put windows 8.1 pro 64-bit on it with a clean install (actually windows 8 was the clean install and then I did the free microsoft store upgrade to 8.1). It has 4GB of RAM and has a Pentium Dual Core cpu @ 2.2 Ghz. It was running fine with the previous version of iTunes, but as soon as I updated to iTunes 11.1.5.5 (and there may have been other apple things that updated too (ie quicktime of course), the computer prompted me for a reboot and froze during the reboot process (before it even shut down). Then it had trouble booting into windows. I ran startup repair to no avail and decided to do a sytem restore. My most recent restore point was from a few weeks back, before iTunes was even installed at all on the machine. I went back to that point and the machine worked fine again. Then I installed iTunes 11.1.5.5 and the same exact problem occurred - it froze while shutting down after the iTunes install and then would not boot into windows 8. I did another system restore and have not put iTunes back on. The system is working fine. I'm going to try to find out if there's a way to download older versions of iTunes, so that I can install it, but the bigger issue here is: Is this a legitimate bug/incompatibility with some hardware or software or driver that I have on this computer? I run a computer support business so I know my way around but I don't have time to troubleshoot this from scratch. Anyone else seeing this? Apple employees...a little help here? Any input?

let it sit for about 30 min and still got nothing
I then did a "hard shutdown(just pressed power button till it turned off the computer)"
That may not have been long enough. But a "hard shutdown" would definitely have been construed as a problem due to the update.
Asus apparently is a known problem case...
http://blogs.msdn.com/b/usbcoreblog/archive/2013/10/19/help-after-installing-windows-8-1-the-superspeed-ports-of-my-asus-system-don-t-work.aspx
Link courtesy Darrell Gorter [MSFT] found here
"Windows 8 Keyboard and mouse not working"
http://social.technet.microsoft.com/Forums/en-US/w8itprohardware/thread/06e9b341-0619-4085-acbf-e2f0133ca428?outputAs=rss
(RSS given to avoid overhead of opening long thread for IE users)
Note that there may be useful tips for you in both of those threads' comments.
Robert Aldwinckle

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Windows 8.1 Pro will not boot after clean install!

Hello all recently went from a Win7pro to Win8.1pro I did a clean install and formatted my HDD just last night. Woke up this morning my machine was turned off I had let it stay on this night as I was installing updates for it. So i turned on the computer
and got nothing let it sit for about 30 min and still got nothing and but nothing im talking just a blank screen. I then did a "hard shutdown(just pressed power button till it turned off the computer)" When I tried to turn it back on again this time
i got the ASUS Sabertooth X58 splash screen to enter bios or load boot devices so was kinda excited. However if i try to enter this BIOS it sits on another screen (American Megatrends) just saying entering setup... Same goes for the Boot Devices page. So let
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this problem any suggestions?

let it sit for about 30 min and still got nothing
I then did a "hard shutdown(just pressed power button till it turned off the computer)"
That may not have been long enough. But a "hard shutdown" would definitely have been construed as a problem due to the update.
Asus apparently is a known problem case...
http://blogs.msdn.com/b/usbcoreblog/archive/2013/10/19/help-after-installing-windows-8-1-the-superspeed-ports-of-my-asus-system-don-t-work.aspx
Link courtesy Darrell Gorter [MSFT] found here
"Windows 8 Keyboard and mouse not working"
http://social.technet.microsoft.com/Forums/en-US/w8itprohardware/thread/06e9b341-0619-4085-acbf-e2f0133ca428?outputAs=rss
(RSS given to avoid overhead of opening long thread for IE users)
Note that there may be useful tips for you in both of those threads' comments.
Robert Aldwinckle

MacBook Pro will not boot after software update

MacBook Pro will not boot after doing an Apple Software Update (of course they will not help you). MONEY, MONEY, MONEY is the name of the game. They can cause your computer to crash and still charge you!
Does anyone have an answer to why my computer is showing a little gear spinning for hours? I have tried several things with NO luck.
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Run through the list of fixes here
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IPod service manager will not start after installing iTunes 10

iPod service manger will not start after loading iTunes 10. iPhone will not connect. I've removed reinstalled, wiped the registry reinstalled and deauthorized, removed and reinstalled from several different downloads. I have full permissions fo rservices and am administrator.. We now have three other units in teh office with the same issue.
now what do I do?

Don't know about fixing PitStop. However, have you tried a simple repair on Acrobat. If Acrobat won't open you can do that from the Programs and Features menu (Add/Remove Programs in OS prior to Win7).

Macbook Pro Will Not Boot After Full Timemachine Restore

Hope someone can help. I upgraded my HD and attempted to restore from time machine. Everything appears to have worked well and the restoration was a success according to what the computer says. However, when I go to reboot I hear the startup sound then the apple pops up on the screen followed by a kernal panic error and the black box telling me that I need to hold down the start button and restart. I've tried resetting the pram, reinstalling from TM again and a couple of other things but it won't start up. I tried doing a clean install and it worked fine then I migrated files from my TM backup and that worked fine as well. However, that's not what I'm looking for, I wanted to get the machine exactly the way it looked before the upgrade and I thought TM was supposed to do that. I've read other forums were people have done it with no problems and am completely stumped at why it is not working. If anyone can shed some light I'd appreciate it.

I booted with the CD and after selecting the language, went to the utilities pane and used the partition feature.
Last night in desperation, I booted back to the CD and once again told it to do a full restore from TM. This was the third time that I had done it so far. The previous two times I had gone into the partition feature and partitioned the drive first. This time I skipped that step and just told it to restore from TM. It said if it did this it would erase everything on the drive. I agreed and let it do its work. This morning it once again, as in both previous times, said it had restored from TM successfully. I told it to restart and lo and behold, it booted and everything is just as I had it on the other drive.
Needless to say, I'm confused but happy. I just wish I knew why it would not boot after restoring the previous two times? Maybe it just wanted me to spend more money:) I tried booting today only after I had gone to frys electronics and bought a SATA to USB cable and cloning software.
Anyway, thanks for your help and if anyone knows why it wouldn't boot, let me know. It would be good to know for the future just in case. For anyone else having this trouble, keep trying. Third time was a charm for me.

Wiped macbook pro will not boot from install DVD

I recently purchased an older MacBook Pro that came with the OS system wiped but it did have the original Install DVDs. The computer will not boot from the DVD. I have booted holding down the C key and nothing happens. I have booted holding down the Option key and it shows the Install DVD and I select this and nothing happens.
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It could be a problem with the optical drive, but also may be due to the DVD's being for a different model.
Exactly which MBP do you have, and what serial numbers are on the discs ?.

Brand New 27" iMac i5 will not boot after installing software updates

I just purchased my new iMac 2 nights ago. I have been getting it setup with my apps, mobile me account, etc, and luckily just setup time machine and let it do a full backup.
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Any suggestions? A little frustrated here....

If you mean did I receive error messages, No, I didn't. However, the desktop reverted to the default purple night-sky looking thing, my applications and such all disappeared from the dock, and I couldn't open any files or folders (you don't have permission to ...), etc. I tried signing out and back in, rebooting, using a second admin account on the computer, creating a new admin account, etc. I ran Disk Utility, hardware checker, etc. No errors were found, and nothing changed. I could see all my files and folders, but they had a small red circle in the corner, indicating "locked" or "no permission".
I'll find the lines from the console log if that will help. The error showed up immediately and is in the computer's attempt to access the user/library/application support/sync services and same path to user/library/logs/sync services/log. (or something reasonably close to this. If you can use the exact path, I will get it) The link between my settings and files, and a password is apparently corrupted or something, so that the computer won't even let me change the desktop or any file, so I can't save, edit or discard anything, and can't drag files to another computer on the home network.
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Does this help you at all?

Macbook pro will not boot after snow leopard upgrade

My GF has had a macbook pro since mid 2008. It's been running like a champ since I've known her for the past 3 years with no issues. It has/had OSX 10.5.8 installed. We tried to consolidate all our pictures from all our apple devices and realized she didn't have an icloud on the old 10.5.8 OSX. So I called apple and they told me to order and install the snow leopard OSX 10.6 first and then upgrade to lion etc after that, Well we got the disk yesterday popped it in to install and it's been a disaster.... the computer shutdown for what looked like a normal restart during the installation process and never booted back up. Attempts to manually reboot leave us locked on a grey apple logo screen with spinning gear indefinately whith the Snow Leopard disk installed during boot up. With the disk removed I get the flashing file folder with a question mark. I called apple support we tried all the PRAM and SMC resets and then decided that we should go to the Genius Bar once all those failed. After an hour and a half drive to the nearest genius bar we were told that the we suddenly had a hardware issue which just happened to coincide with the new OS installation.... I'm not buying it and am looking for some help. The macbook was running like a champ until we inserted a disk recommended by apple... Any takers?

You have a five year old computer, so a failing hard drive at this point is not so strange. You have a couple of options you can try. Start with this one, but if it does not work you will have to erase the hard drive. I hope you have a backup of all your files.
Reinstall OS X without erasing the drive
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Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
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2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

MacBook Pro will not boot after switching graphics cards

Dear All,
I have a late-2008 unibody MacBook Pro. I have had it since April 2009, and I have not encountered any real problems with it.
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I unfortunately don't have a recent backup (slapping myself), so I'm open to suggestions before going into despair over my $2600 paperweight before doing an erase and install...
Thanks in advance!
PS: is there a way to open the computer in target disk mode via the install cd so that I CAN back it up?
Message was edited by: Kaklz

Thanks, Joe. That may be an option if all else fails. I don't currently own an enclosure, so I am looking for an alternative before spending any money (I know, "frugal Apple user" is unheard of, but...).
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Macbook Pro will not boot after full time machine restore

I have a 15-inch Macbook Pro, current model with the i7 processor, which I purchased in August 2010. Last week, when I tried to turn it on, it would not boot (just got to the gray screen with the Apple logo and spinning wheel). I took it in for repair and was told that it had a bad hard drive. The hard drive was replaced and I got the computer back yesterday.
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I don't live near an Apple store, so it would be great if I could figure this out myself. Thanks for any help!

skylaneval wrote:
I have a 15-inch Macbook Pro, current model with the i7 processor, which I purchased in August 2010. Last week, when I tried to turn it on, it would not boot (just got to the gray screen with the Apple logo and spinning wheel). I took it in for repair and was told that it had a bad hard drive. The hard drive was replaced and I got the computer back yesterday.
Everything looked good, it turned on, so I did a complete restore from my Time Machine backup on my Time Capsule, following the instructions on this page: http://docs.info.apple.com/article.html?path=Mac/10.6/en/15638.html
See #E8 in [Time Machine - Troubleshooting|http://web.me.com/pondini/Time_Machine/Troubleshooting.html] (or use the link in *User Tips* at the top of the +Time Machine+ forum).

Windows 8 will not boot - After install virtual box (virtualization)

I installed virtual box and now I am unable to start window 8.
I read online that there is a known issue with virtualization on windows 8. They suggested trying to toggle virtualization on/off in the bios which has not solved my problem. Does anyone know of anything else I can do to get my install back? I really do
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I tried upgrading from VirtualBox 4.3.12 to 4.3.20 and ended up with an unbootable machine (Windows 8.1 Pro 64-bit). It would come up to the desktop but nothing would work - there were no icons on the desktop, the tray applications didn't seem to be loading,
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Windows 7 x64 Professional does not boot after install

Hello.
I created a Windows 7 VM in Windows Server 2012 R2 Standard Hyper-V, all the installation process done successfully, but after installation, it failed to boot and shows a black screen, and didn't boot after it.
Following is the event log occurs.
'Win-7_QA-Testing' was faulted because the guest executed an intercepting instruction not supported by Hyper-V instruction emulation. If the problem persists, contact Product Support. (Virtual machine ID 5B827557-7009-4D83-AA7C-26A45651EC3A)
VmName
Win-7_QA-Testing
VmId
5B827557-7009-4D83-AA7C-26A45651EC3A
FailureCategory
<not a known problem>
InstructionByteCount
0
InstructionBytes
Rax
0x10
Rbx
0x80
Rcx
0x0
Rdx
0x80
Rsp
0x200
Rbp
0x6e08
Rsi
0x25da4a
Rdi
0x7da4a
R8
0x0
R9
0x0
R10
0x0
R11
0x0
R12
0x0
R13
0x0
R14
0x0
R15
0x0
Rip
0x9d
Rflags
0x10002
FpControlStatus
7F030000000000000000000000000000
XmmControlStatus
0000000000000000801F0000FFFF0000
Cr0
0x10
Cr2
0x0
Cr3
0x0
Cr4
0x0
Cr8
0x0
Xfem
0x0
Dr0
0x0
Dr1
0x0
Dr2
0x0
Dr3
0x0
Dr6
0xffff0ff0
Dr7
0x400
Es
0002000000000000FFFF000020009300
Cs
00000B0000000000FFFF000000B09F00
Ss
0002000000000000FFFF000020009300
Ds
0002000000000000FFFF000020009300
Fs
0002000000000000FFFF000020009300
Gs
0002000000000000FFFF000020009300
Ldtr
0000000000000000FFFFFFFF00000000
Tr
0000000000000000FFFF000000008B00
Idtr
000000000000FFFF0000000000000000
Gdtr
000000000000270000002B0000000000
Tsc
0x3b48531f8c6
ApicBase
0xfee00900
SysenterCs
0x0
SysenterEip
0x0
SysenterEsp
0x0
PendingInterruption
0x0
Any help will be appreciated.
Thanks

How many vCPU and how much RAM have you given the VM?
Are you using alt +F10 and going into the shell to format the VHD and prior to the installation?
Are you using media that has SP1 slip streamed into it?
Have you tried forcing the vm off and then back on again?
Brian Ehlert
http://ITProctology.blogspot.com
Learn. Apply. Repeat.
vCPU = 1
RAM = 2048MB
No, I haven't try formatting the VHD between the window installation. This is the first time I'm facing the issue. It is a simple windows 7 pre activated iso file, not powered by SP1. I have tried forcing the VM off and ON again, but simply i can't get the
window screen back. Whenever the VM malfunctioning like this, then it cannot be shut down from the Hyper-V directly, but to make the VM Turn Off manually.

Windows 7 will not launch after installing itunes 11.1.5.

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My MBP (15", early 2009 model, 8GB RAM, 1TB internal drive) showed in Software Update as not needing any other updates, and I downloaded from Apple's site directly and installed iTunes 11.1.5 rather than doing it via Software Update (I've had some glitches with the 'direct' install from SU in the past, so I manually download updates from Apple's support website instead).
Hoping Apple will figure out what's wrong with this version under 10.6.8...

Late 2013 13 inch mackbook pro will not boot after latest upgrade

I got push notification to say there's an upgrade available. I upgraded from App Store and then after reboot, it waits in the rounding circle on the gray screen forever.
Safemode won't boot.
I reset PRAM
I reset SMC
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Executing fsck_hfs (version hfs-226.1.1).
USBMSC Identifier (non-unique): 000000000820 0x5ac 0x8406 0x820, 3
IOThunderboltSwitch<0xffffff8015d8e400>(0x0)::listennerCallback - Thunderbolt HPD packet for route = 0x0 port = 11 unplug = 0
IOThunderboltSwitch<0xffffff8015d8e400>(0x0)::listennerCallback - Thunderbolt HPD packet for route = 0x0 port = 12 unplug = 0
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Then it stopped here forever......
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Well the people at Apple have no way of knowing if you have a marginal hard drive, or something installed that would interfere with the update from a third party. Problems can arise especially from tools such as system cache cleaners, anti-virus, firewall, and other software that operates in the background.
http://www.roaringapps.com/ should help you know what is compatible if you are running 10.7 or later.
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