Windows 8.1 Problem - Blank Screen after Login but Cursor Works and Limited Functionality

I have a Sony Vaio All in One Touch Screen. It is running Windows 8.1 and today I can't get to the Desktop or see the normal windows Metro interface. I get a black screen and I can move the cursor around, using various keys I can get Task Manager and
Explorer and some limited help functions up, but not the standard Windows Desktop or Metro interface. Any thoughts?

Hi MrBradyBunch,
The situation you descripted should be related to a service or software conflict, as well as a hardware driver problem, to confirm this, try to boot your computer in safe mode, Safe mode Starts Windows with a minimal set of drivers and services:
http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode
if the problem disappear, indeed, this should be caused by a service a hardware driver, you can log on in normal mode and perform a clean boot to fix this:
1. Swipe in from the right edge of the screen, and then tap Search.
2. Type msconfig in the search box, and then tap or click msconfig.
The detailed steps can be found at:
http://support.microsoft.com/kb/929135
If the problem doesn't reappear when you start in safe mode, you can eliminate the default settings and basic device drivers and services as possible causes, you shoud turn to the computer vendor where you purchased the computer for harware support.
Regards
Wade Liu
TechNet Community Support

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For Intel GraphicsOnly
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Hi,
According your post, I understand that open EMS with error “AccessDenied,PSSessionOpenFailed” after fresh install Exchange 2013.
If I misunderstand your concern, please do not hesitate to let me know.
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https://social.technet.microsoft.com/Forums/windows/en-US/29b3284a-36e1-43b0-87b8-63ee4500f265/exchange-2013-ems-throwing-access-denied-error-and-toolbox-giving-mmc-error?forum=exchangesvradmin
Thanks
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Allen Wang
TechNet Community Support

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Windows 8.1 Problem - Blank Screen after Login but Cursor Works and Limited Functionality

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