Windows 8.1 Problem with games from windows store.

I've got a problem with games from windows store. The installation is going well without any problems, however when I try to open it it's loading and then it turns off. The same problem happens when I try to use Games for Windows. I've use a sfc scan and
it shows some errors but unfortunately it cannot fix them. Should I share the CBS log or find the solution somewhere else? I hope you help, best regards.

Hi,
According to my experience, the problem like store game app open failed probably caused by hardware driver. such as Audio and Graphic driver. So, first of all, please try to reinstall these two driver to fix this problem for test.
In addition, for SFC scan failed problem, it can be caused by many reasons, I would suggest you use another command to fix your system for test.
Dism /Online /Cleanup-Image /ScanHealth
Also you can test SFC command in Windows 8.1 safe mode.
Thirdly, if problem persists, please check Event Viewer, generally speaking, it would record the app open failed events.
Roger Lu
TechNet Community Support

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