(Windows 8.1) Problem with playback device

Im using a usb mic and made sure that it works, annd skype is using the right mic. any help is appreciated. Thanks!

Please,  run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

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    Just today i downloaded the new Windows 10 update and i like it for the most part. But i went on skype today for a video chat and a pop up came up saying that i have a problem with playback device and i cannot video or voice call. skype worked fine yesterday on windows 8, need solutions ASAP.

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    Hi, please advice on how to correct the error with Skype - problem with playback device.I have updated all drivers

    Please, run the DirectX diagnostics tool (32-bit). Run dxdiag.exe (Start - Run or Win key +R) then press enter or click "OK". Once the diagnostics completes, "Save All information..." to a text file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.
    (i.e. compress DxDiag.txt ---> DxDiag.zip) 

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    When im talking to someone on skype i cant listen to anything else but the skype call. If im listening to music or watching a video and i try to call somebody it says problem with payback device and won't let me call or answer a call. What do i do?

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    Please,  run the DirectX diagnostics tool.
    Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
    Be aware that you will have to zip this file before attaching it here.

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  • Solutions to "Problem with playback/recording devi...

    I've only had a few microphone/audio problems with a friend on Skype not being able to hear me or vice versa, nothing that couldn't be fixed. Usually the call would at least pick up even if there was no sound going through. But just out of the blue two days ago (Monday, May 4th), when my friend tried to call me, the call dropped without any explanation. I tried also to call, but then every time, it wouldn't even last long enough to ring and it would just drop. It kept having a notification saying "Problem with playback device" or "Problem with recording device". I've tried signing out of Skype, restarting my computer, checking all monitor audio levels, etc... I always keep my Skype up to date, but I checked again for any new in case that would allow the call to go through, but it didn't, even after I updated it to the lastest version 7.4.0.102. I tried calling Skype Testing Service a million times, but still the call won't even stay on long enough for me to read what it says under the microphone and speaker box after clicking on the connection icon; all I have time to see is "can't access sound card". The thing is, I can hear the millisecond of ringing tone, the sound it makes when the call drops, and all other sound Skype makes, so it's not a question of all sounds being on mute, but for some reason it says I have a problem with playback and recording device! Why is that?? I already searched here in the community Q&As for possible solutions to fixing the problem, but double-checking the audio settings under Tools > Options has not changed anything unfortunately. PLEASE HELP!!!

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  • Windows 10 Calls dropped problem with recording device

    I now there are others experiencing this issue. Though, however not only when either I call someone or they call me the call drops and "problem with recording device" error message is displayed. It is also stating to those trying to call me or answering my call that I can only accept IMs.Can someone please help as its starting to become a complete waste of my time. I am running Windows 10 and Skype Version: 7.7.0.103  

    Please, run the DirectX diagnostics tool (32-bit). Run dxdiag.exe (Start - Run or Win key +R) then press enter or click "OK". Once the diagnostics completes, "Save All information..." to a text file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.
    (i.e. compress DxDiag.txt ---> DxDiag.zip) 

  • Problem with recording device

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    Regards, Dave Patrick ....
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    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

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    After the windows 10 update it keeps saying "Problem with recording device" my camera works but, my microphone doesn't it worked fine before. The thing I use is a really old camera I don't know if that has anything to do with it.

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    i upgraded to windows 10 yesterday and i was skyping just fine now i go to call someone and it says problem with recording device its really annoying people call me just fine but cant hear me at all i hear them i checked my mic its fine complete response please help me

    Yeah no I'm having a very similar problem. Instead of me calling people or people calling me and my microphone not working. I can't even accept calls or make calls, it just drops the call and says "problem with recording device". But I tested my mic and camera and they are both working, so what's wrong? Why is this ruining my night?

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