Windows 8.1 Product Key doesn't work

Back in November, I bought a Lenovo Y50 Laptop that came with Windows 8.1 already preinstalled. After a month or so, a message kept popping up telling me to activate windows. It then would take me to PC Settings to activate it. I could see that there was already a Product Key being used but it said i hadnt activated it yet. I found my product Key but eveytime I try to enter it, an error comes up saying "The key didn't work. please check it and try again, or try a different key"
Also if I try to activate Windows Online it does not let me do so. Anyone have any ideas why this is happening?
Solved!
Go to Solution.

There are two things I can think of. First is that you are entering in the wrong key. As I cannot see what you are looking at I cannot tell for sure. But there are several characters that look similar like the 0 and O or the I and l. Take a look at what you see and make sure you are typing in the correct characters. There is another way to make sure. Get a copy of Belarc and run it. In the log is your Windows 8.1 key. Copy it from Belarc and paste it into Microsoft Word or some other word processor and then change the font. Some fonts will allow you to be able to tell the difference.
The other suggestion is to contact Microsoft. http://windows.microsoft.com/en-us/windows-8/activation-errors
Hoov
Microsoft MVP - Consumer Security
SpywareHammer.com

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Hi joeamir, and welcome to the Lenovo User Community!
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