Windows 8.1 Recovery fail HP Pavilion 15-n209tx

Hello sir! I have a problem since i bought my lap HP Pavilion 15 n-209TX before a month ago. Atfirst, I had a recovery problem and i ordered the recovery dvds from the hp contact. Well, at my first acknowledgement, they sent me wrong set of dvds with Windows 8 ( I am in need of Windows 8.1). Then I clarified it with the HP customer service and again they sent me the original set of dvd's. Now, I have a problem that while the recovery process, the second disc is not booting. I checked it through my desktop's drive it was the correct opt dvd and not booting. This is my new lap which i hadn't used it ever since my purchase. KIndly make some arrangements or help me to insist the experts accept my issue so that i can send my laptop itself directly to solve the problem

Hello Praveen_kumar07,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see you have been having issues with your newly purchased Notebook and would like it repaired properly. I think it would be best if you contact HP Technical Support for repair options as they are the ones that can accomidate your request.
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
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"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
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    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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    I work on behalf of HP
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

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