Windows 8.1 recovery manager

i was doing a recovery media creation useing dvds and it got to 2nd dvd and the dvd crashed now every time i put a new dvd in it wont reconise them but will still play and reconise them in file explorer is there a way to reset file manager to make a usb copy now

I just saw a different post where it was stated that there should have been an option to create backup discs. I'm pretty sure I didn't have that choice.

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Windows Vista / 7 Recovery manager installer?

I have a TX2500. Recently, the OS was corrupted warranting a format and reinstall.
Since I was unable to enter Windows to do this, I was unable to restore from the recovery manager. F11 doesn't work.
I don't have the ability to create a recovery disk, or USB drive, because I am unable to get into windows.
What I have been able to do:
reinstall a different OS (windows 7) without a product key for the purpose of troubleshooting only.
What I need to do:
Install the HP Recovery manager into windows 7 in order to a) run recovery from my recovery partition, or b) create a recovery disk / USB.
I am absolutely baffled that the recovery partition is not a stand alone installation, and instead requires a program to be installed and run from a functioning windows installation.
In order to install windows again, I need the recovery manager. In order to get the recovery manager, I apparantly have to reinstall windows.
After scouring the site, I've found a dozen references from "hp employees" to recovery manager patches. These do not help me, because I no longer have recovery manager.
All I need is the full installation for Windows 7 recovery manager, or some other way to access this apparantly useless lump of wasted hard drive space known as the "HP_RECOVERY" partition.

Thanks for the download.
Well, I've tried that download every way I could think of on multiple computers. All that ever happens is the file is unpacked, a "power recover" icon shows up on the taskbar (in the running programs section) for several seconds, then disappears. When running the installer directly from the unpacked files, the same thing happens.
I've tried this most recently on a clean format / install, then unpack / run the file, then restart when it finishes. Nothing appears under installed programs, nothing comes up when searching for it.
Each of the computers I've tried this on is running Windows 7. One of them is an identical laptop with the same recovery partition that was formatted and had Windows 7 installed on it a while ago. The only HP software it has are the drivers.
I don't have any versions of vista lying around, other than the inaccessible data in the recovery partition. I'd have to dig around a bit to find an old version of XP to try that, but I really haven't had time to do that recently. Ideally I would like to be able to install the HP Recovery Manager in windows 7, and use it to a) restore the stock version of vista on the laptop, or b) create a backup disk, and use that to install the stock version of vista to the laptop. The reason I can't just leave windows 7 on the laptop is because it's the installer for another computer, and I don't have a license for it.
Can you think of any other installers that work to put the recovery manager on a windows 7 computer?

Can no longer find Recovery Manager for Windows 8

I have a new HP Envy dv6t 7300 notebook. I have turned it on twice. First time I only created my computer name and user ID name and password. Second time (a few minutes ago) I activated Windows 8 and immediately went to create system recovery disks. I typed in the search box "Recovery Manager", clicked on it, and chose "Recovery Media Creation." It then gave me the message "You are only allowed to create ONE set of media recovery" to which I clicked on "I accept." It then took me to the screen that said "Please insert one of the following media". (I was following a you tube explanation of how to do this and so far everything was fine.) However, when it got to this screen, it appeared (from the you tube video), that I was supposed to click on my choice of the media I was going to use (either flashdrive, DVD, or DVDDL.) However, nothing would happen when I tried to click on "DVD". Instead, below the choices to use, the "gear" icon kept spinning, acting like it was going to do something....but it kept spinning and spinning. Since it said at the top of this screen "Please insert one of the following media", I thought maybe I needed to put in the DVD. So I did. Still nothing happened. The gear continued to spin. So I thought maybe the computer was hung. So I took out the DVD and closed out of Recovery Manager thinking I'd try again. Now, however, when I type in the search box "Recovery Manager" nothing comes up. Just the message "No settings match your search." Certainly I can still make these disks, right??? Certainly my "one" time isn't gone because I closed out. Please someone help me! Thanks
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Hello parob12,
You’re not able to create recovery media.
If it started the recovery creation, it might have counted that as the one set.
You can call HP and let them know what happened and they should send be able to send you a set.
Here is a link to the phone number.
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HP Pavilion dv7-1285dx - No F11, Won't Boot Windows -- Recovery Manager PATH?

I am repairing an HP Pavilion dv7-1285dx for a friend. I have restored countless other computers but this one has driven me up the wall after 7 hours of trial and error and web searches.
Here's the deal:
--The computer came with Windows Vista
--The owner upgraded it to Windows 7 this past fall
--The comptuer came in contact with malware and will not boot
--When booting, the computer will slowly attempt to load Windows, will make it to the "welcome" screen, then restart itself, creating an infinite loop
--I do have a recovery DVD for the computer; the owner burned it apparently in late 2010
--I am proficient in MS-DOS and am comfortable using the command prompt
--The command prompt is the only way I can operate this computer at the moment. I do not have access to Windows of any sort, let alone the web
--I do have two other computers here that are mine, both are Macs and one dual-boots into Windows; I do have a few flash drives and can burn optical media if necessary
The F11 key does not work on this computer to bring up the recovery manager. I know why, too--the machine was upgraded to Windows 7, which wiped out the connection between the key and the program.
My hope is that I can find the path of the recovery manager somewhere. There was a windows.old directory on the drive; I was able to change it to Windows (the existing Windows was renamed windows.scrap).
This enabled me to at least get to an OS selection screen. There were three options: 7, 7 (recovery), and Vista (recovery). None of them are able to get me into Windows. The Vista option states it is corrupt while both 7s will try to unsuccessfully repair themselves.
I can, however, access the command prompt through the Windows recovery program (NOT the HP recovery program, which I need to restore anything from either the partition on the D: drive or the DVD).
I did notice all of the files on the DVD were in .zip format once I got deep enough in a directory. I'm debating about extracting them on one of my other comptuers to see if I can just get them over on another device, but my only external hard drive is Mac formatted so I'll have to use a USB stick.
There have been queries about this out there referring to making the D: partition active. However, all of these solutions require Windows, which I cannot use. The same is true of downloads.
My biggest question--where could the recovery program be buried? I would be willing to bring files over on another device IF AND ONLY IF THEY DO NOT REQUIRE WINDOWS.
The SMINST directory within Program Files (x86) is not present.
Basically, I need a DOS-compatible, non-Windows, way to restore this computer.
I have no other Windows installation discs for the machine currently with me. Also, the COA sticker on the bottom of the computer is extremely worn and I can only read a few digits of it, so I can't use that for a restore I guess.
On a final note--the fan in this comptuer is extremely annoying; any way to turn it off besides just the switch in the BIOS that toggles whether it runs all the time?

You don't need to be in Windows to mark the D:\Recovery partition Active. Just boot with a utility cd with the disk management capability. If you don't have one_Scroll down on the page and get>> Bootable CD If you don't have a burning app that can burn an ISO to cd get>> ImgBurn to burn the iso image to cd-a guide on using ImgBurn to write an ISO to a disc is> Here. Once created, boot from it.
Btw-have you tried booting from his Vista Recovery DVD? With the first disc in the CD/DVD drive power on the laptop and immediately tap Esc to bring up the menu. Then tap F9 Boot options. Use the arrow key to move down & highlight the Optical drive then tap Enter key. (No key is needed with Recovery DVDs)
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Where can I download HP Recovery Manager for my TouchSmart 610--1150xt running WIndows 7 x64?

Many users would prefer a clean install of Windows with the option to install only those applications that they personally find useful. Currently, if performing a clean install of Windows -- even if creating recovery disks and maintaining the HP recovery partition -- it is not possible to access the Recovery Manager with the option to re-install only the drivers and any useful preinstalled software. The only options under these circumstances is to perform a system restore back to the factory state thus removing an separate clean installation of the operating system or reinstalling the limited number of drivers and applications available for the TouchSmart from HP Support.
If it were possible to reinstall the HP Recovery Manager software, it should also be possible to selectively re-install needed drivers and applications from the recovery partition using the "Software Program Reinstallation" and "Hardware Driver Reinstallation" options. These options are not available from the boot menu or reinstall disks.
I have found downloads for the Recovery Manager software specific for Windows Vista and for certain specific HP laptops running WIndows 7, but I have been unable to locate a similar download for the TouchSmart 610 AIO. Has anyone located a download of the HP Recovery Manager software applicable for the TouchSmart 610?

This procedure uses the original factory installed HP OEM Windows product key and HP OEM certificate and requires the HP BIOS to have SLP/SLIC v2.1. This procedure will install a completely clean Windows 7 installation and may require the installation of HP drivers. Some HP drivers and/or HP software needed by your computer may not install because the OS is no longer branded as "HP". Please create your personal HP Recovery Disc set before continuing with these instructions. Back-up all of your personal data and files before proceeding with this process.
1) Download and unzip ABR Beta for Windows 7. Here is the main page to ABR for Windows Vista. Please follow the "How to use it" section for information and instructions on how to use it. These steps apply to Windows 7 as well. Perform the "activation backup" on your original hard drive with the factory HP OEM Windows installation, saving the backup files in several locations (USB stick, SD card, external drive, etc.).
2) Download your version (the version that was preinstalled on your HP computer) of Windows 7 from Official Windows 7 SP1 ISO from Digital River. Using the built-in Windows 7 CD/DVD burning software, burn the downloaded Windows 7 ISO image to a DVD.
3) Install Windows 7 from your new "Windows 7 disc" to your SSD, following all prompts as needed. Don't enter a Windows product key and don't allow Windows to try to auto-activate. After the Windows installation is complete, run ABR "activation restore" to "install" the previously backed up product key and certificate. Verify that Windows is activated, if not activated... repeat "activation restore" until Windows 7 is activated.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
I, personally, have used the above procedure with great success on many HP desktops and laptops. I can't comment on how well it works with HP TouchSmart computers as I haven't had one to experiment on until recently.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Frank
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Recovery Manager / Windows 8 / Failing to restore / discs purchased from HP

Last week I purchased a set of recovery discs directly from HP.com. Before this my laptop was running perfectly fine, no issues at all. I purchased the discs in hope of restoring my laptop to its factory settings. After receiving the first set of discs I inserted the first disc and powered my laptop down and then powered it back up. I then proceeded to follow the instructions presented in the interface. I noticed when I got to the 4th disc, the "Application and Driver Recovery DVD", that the image was not taking at all. After such I received the following message in Recovery Manager: "In most cases, recovering the hard drive will fix your problems. If your problems continue, you may need to contact HP Support. Find HP Support contact information in your PC documentation".
From there I clicked on the "finish" tab that resulted in the laptop powering down but not rebooting. So I powered it back up manually where I received the infamous "Boot Device Not Found / Please install an operating system on your hard disk / Hard Disk (3F0) / F2 System Diagnostics" message. I was immediately alarmed. I proceeded to repeat the system recovery instructions once again. These were the instructions provided by HP along with the recovery discs.
Once again I received the same messages, the same results. So I immediately contacted HP support. The first agent I spoke to acted as if he had never heard of the "Boot Device Not Found" problem, which I now know is very common with HP notebooks. He diagnosed the problem as faulty recovery discs, thus he had a new set expedited to my home. I received them a few days later, the exact same set of discs and instructions. Of course I was feeling weary about things at this point. And as I expected I received the exact same results as I did with the prior set of discs.
So once again I contacted HP support where they looked into other problems, such as the health of my HDD. But the HDD passed both the quick check and the extensive check. Like I stated earlier, before I started the recovery process with the HP discs I had no problems with my laptop at all, including my HDD. So the agent had me go through the BIOS solution that I have seen others use on here, where legacy mode is enabled. This solution to failed.
I've also tried resetting the BIOS to it's default settings. I've also carefully removed my HDD and reseated it nice and snug. After doing so I ran the diagnostic tool, and once again the HDD passed with flying colors. HP support finally suggested, as I was already expecting, for me to have the laptop sent off to them to have it repaired. This is not an option. It was a perfectly running machine before I ran the recovery discs and it should be the same now.
But one thing I did notice from the get go, after receiving the first set of discs, and researching what the interface of the recovery manager should look like (http://support.hp.com/us-en/document/c03489643), was the fact that the interface established by the windows 8 recovery discs that I received, look nothing like that found on the HP support site. It also never gave me the option, like it states in the instructions that were provided with the discs, to select either a "Factory Reset" or a "File Backup Program". The system recovery instructions are dated as Second Edition: March 2014 but the 3 operating discs are dated 2012 with the Driver disc being dated 2014.
Like I stated before, after running all 3 operating discs through, without interuption, the Driver disc does nothing when asked if I have a supplemental disc. With that all being said, has anyone ever been provided the wrong set of recovery discs directly from HP? Or do you know of another solution that might solve my dilema? Any help or suggestions would be sincerely appreciated.
I'm just wondering if I might have received a set of discs intended for let's say a desktop system running Windows 8 instead of the ones needed for a laptop.
The following is the name and part # of the discs that I received: "System Recovery DVD Windows 8 Recovery Media for Windows 8 Products". 1st disc: 708664-001, 2nd disc: 708665-001, 3rd disc: 708666-001, 4th disc (Application and Driver): 712189-B26.

GRuss wrote:
Did the replacement disks work? I have the exact same problem, hours on the phone, no solution except send to them with more money
Nope. I gave up trying to get real support and a resolution from them. You'd think they would have at least a few local American reps to communicate with, but I guess HP is too **bleep** cheap to pay a few extra bucks to hire such people!
Anyhow I took a different route in restoring my operating system, thanks to an individual on another tech site. He gave me a link to an ISO file that at least got me back up and running.
And don't, whatever you do, send them anymore money. It's a complete ripoff, complete sham. After, like I mentioned in one of my earlier posts, communicating hours after hours with HP support over this matter I was told I would receive a full refund, even though the discs sold to me originally had already blown out my Windows 8 operating system. I reluctantly agreed. I just didn't want to deal with them anymore. Over a week had passed and I saw that my credit card had still not been credited like I had been promised by the HP rep. So I called back to see what was going on with it.
Once again I was put through the ringer, told to call this and that number, connected over and over with different Indian reps. Finally one, after speaking with her supervisor, told me I would NOT be receiving a refund because I had received and used the discs. I finally stopped being polite at this point. I blew up on the phone! These effers admittedly sent me the "copied wrong" discs not once, but 3 freaking times! Thus blowing out my operating system! Prior to being told I would receive a 100% refund, I offered to go directly to the HP distribution center where the discs originated from. Ironically it's only about 40 miles from my home. I just wanted to take my laptop there with me to find the correct software to restore my operating system. But they, the HP reps, would not allow such. Complete BS!
Thankfully I was able to contact my credit card company and was able to dispute the charge. When I told the "American" rep that I was having a problem with HP he started chuckling. He pretty much told me that HP was one of the most disputed companies out there. He took care of everything for me. I was able to get a full refund for the time being.
I will never buy another HP product again. And this is coming from someone who has not only an HP laptop but a 2 year old desktop as well, and not too mention my HP printer. After this ordeal they, HP, will never get a dime from me again!

Unable to use Recovery Manager on HP Pavilion Elite HPE-112y PC Windows 7

HP Pavilion Elite HPE-112y PC.
Genuine Windows 7 Home Premium - 64-bit.
I'm having problems with my Recovery Manager. A few days ago it was working fine. The other day when I tried to access either the "Software Program Reinstallation" or the "Hardware Driver Reinstallation" to check something out, both my DVD and BD drives opened and a message popped up saying:
This system does not have a recovery partition. The recovery process needs to use the set of recovery discs you created previously. Please insert disc #1 now.
I did not create any such recovery discs. I don't know how this happened. When I looked at the "I'd like to take precautions" section of the Recovery Manager, the "Recovery Disc Creation" and the "Remove Recovery Partition" are grayed out, but the "View Recovery Report" is still active and there is some kind of report in it. I don't know what the report means.
I did ask for advice somewhere else and was asked to post a screenshot of my Disk Management from the Computer Management. After seeing the screenshot, I was told that my recovery partition is there and in good health and there is a possibility that something is preventing the recovery process from seeing it.
I'm asking around for advice before I try anything. I want to be very cautious before I do anything drastic.
Is there a chance that I can find my Recovery Partition and restore it? Or will I have to do a full System Recovery to get it restored?
===============
I'm not trying to make any changes yet, but I thought I would take a look at the System Recovery in the Recovery Manager. When I click the System Recovery button this is what I see.
Restore your computer to its original factory condition.
Your computer does not have a Recovery partition.
If you want to continue the restoration process, make sure you have inserted disc #1 and then click "Yes" to continue, or click "No" to exit.
Is this going to be a problem if I need to restore my system?

Hi,
Even though the Recovery Manager software is unable to launch a system recovery, the f11 option may still work as it uses an entry in the BCD ( boot configuration data ) to launch via the f11 method at start-up. Saying that, I would definitely recommend getting a set of Recovery discs in case it does launch correctly, just to be on the safe side.
Regards,
DP-K
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Hp backup and Recovery manager application to download for windows 7 home premium 64-bit file

where to download file to install HP Backup and Recovery Manager for Windows 7 Home Premium 64-bit?
How to overcome 9996 error while installing cyberlink power director for Windows 7 Home Premium 64-bit?

Should the updates be installed in any particular order ? I have seen a post on the forums that it needs to be installed in a particular order

HP recovery manager and windows update

Hi,
I am having two problems:
1. I have been having problem with my Recovery Manager, everytime I try to start it, it gives an error window "HP recovery manager has stopped working" and then it shuts the Recovery Manager down. Please advise.
2. In the past I would run the Windows update through the Recovery Manager, but since the Recovery Manager was down, I would just go run the Windows update from the Control Panel. But now even the Windows update cannot be started too. It will just get stuck at the icon without further action when I double click on it. Please help.
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Hi @yawbus ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP ENVY TouchSmart 15 Notebook and issues with the HP Recovery manager not working correctly. Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system at the time of purchase that might need updating.
If that does not fix the issue you might have to install the Recovery manager from here.
You can do a system restore. System restore will help if something automatically updated and did not go well on the Notebook.
When performing a System restore please note remove any and all USB devices. Disconnect all non-essential devices as they can cause issues.
I would be happy to assist if needed. How Do I Find My Model Number or Product Number?
Please let me know.
Thanks.
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HP Recovery Manager - Windows Vista 32 bit (where do I find it?)

Hi,
I have planned a factory reset for my laptopo, but I have a problem with the software HP Recovery Manager.
When I try to launch the application I have an error message (stpe.dll not found), so I'm trying to reinstall the package but I don't find the link for my operating system (Windows 32 bit).
I tried these:
sp41501: it's an update and it doesn't find a previous version;
sp41949: installation abort; the system isn't supported by this version.
So, where is the right version for my configuration?
Thank you

When requesting assistance, please provide the complete model name and product number (p/n) of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the bottom of your computer, inside the battery compartment or on the startup BIOS screen. Please see How Do I Find My Model Number or Product Number? for more assistance locating this information. DO NOT include your serial number. Please enter the model/product information into HP's Online Consumer Support page and post it here for our review.
You can try tapping "F" key used for "Recovery" immediate after turning the computer on. This may invoke the "HP Recovery" partition which may return the computer to a factory like state. Alternatively, you can try using the Windows Disk Management Console to mark or set the HP Recovery partition as active and reboot your computer. Please see HP - Partitioning and Naming Hard Drives for information about using the Windows Disk Management Console. Upon rebooting, the computer should start the HP Recovery process. After recovering the computer to a factory like state, you should be able to create your personal HP Recovery Discs if you haven't aleady done so.
If the above doesn't work, please use the HP Recovery Media you created when you first setup your computer. If you didn't create your HP Recovery Media, please visit http://h10025.www1.hp.com/ewfrf/wc/siteHome?lc=en&dlc=en&cc=us or www.computersurgeons.com (if in the USA) or contact official HP Customer Support in your region / country, via the HP Worldwide Support Portal, to see if HP Recovery Media is available for your computer.
If you have any further questions, please don't hesitate to ask.
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HP mini 1104, Windows 7 Professional, how to create recovery media without Recovery Manager

I have an HP mini 1104 with Windows 7 Professional. I wanted to create a recovery media on a USB flash. I searched for Recovery Manager, but could not find it. Is there any way to make a recovery media on a USB flash drive without having Recovery Manager on the computer?

Hi,
Please use the sp*.exe file from the following link:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&dlc=en&softwareitem=ob-75985-1
Regards.
BH
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HP Recovery Manager for Windows 8 Pro

HP Envy Sleekbook 4-1080ee
Came with Windows 7, 64 bit & downloaded Windows 8 Pro upgrade from Microsoft
I just got this machine as new and straight away upgraded to Windows 8 Pro without creating any backup media for the Original Windows 7 that came with it.
Now in Windows 8 pro if I try to run Recovery Manager to create a recovery for future use, I get an error stating as follows:
"Recovery Manager was for Windows 7. It's not compatible with Windows 8"
How do I solve this issue. Please Help

Hi,
Please check the following instructions:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03489643
Regards.
BH
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HP Backup and Recovery Manager for Windows 7

I installed all the softwares and drivers that came along with the HP upgrade DVD. But, I find that the Backup and Recovery Manager missing on the DVD. Is there a Backup and Recovery Manager for Win 7? I liked the backup and recovery manager that was available on my Vista when I bought this laptop but is now unavailable because of the upgrade!! Any solutions for this? I do not want to use the default Windows Backup as I do not have a separate HDD at the moment to store the backup there and do not wish to populate my local hard disk with backup data!! Thanks.
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Yea, basically. There's no working program for your laptop so it seems that you can use from within Windows 7.
However, if you have problems, recovery discs will work. As well, if your recovery partition still exists, you can still access it by pressing F11 when you see the HP logo at startup.

HP G62-B50SA Recovery Manager failed and can't restart Windows 7

Yesterday I launched the recovery manager to re-install an out of the box version of Windows 7.
At 1% of the installation I got the following error Error code: 0xe0ef0003
After this error, I could not start Windows anymore BOOTMGR missing
I tried to press escape and then F11, but once again the process failed
I had also created recovery CD's ( in Total I have 4 ), I try to reinstalled with them by going to F9 and putting the CD to be boot first.
I get the following error "The system recovery media does not support this computer. You are not able to restore this system with the media".
What should I do next?
Thanks in advance for your help,
Regards
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Hi,
Here's an alternative option you could try.
Before trying the following, make sure you can still read the entire 25 Character Product Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).
An example of a COA Label can be seen Here.
You can create a Windows 7 installation disc yourself using another PC - just download the correct Disc Image ( this must be the same version that originally came with your notebook - this is listed as Windows 7 Home Premium 64bit ) from the link below and use an application such as ImgBurn ( Note: You may want to de-select the additional software offerings during the installation of ImgBurn ) to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here. The Windows Image source is Digital River.
Windows 7 Home Premium SP1 64 bit.
Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
Additional drivers and software you may need can be found Here.
Regards,
DP-K
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HP Recovery Manager and Windows 10

I just bought my computer and it came with Windows 8.1 installed. I reserved Windows 10 so I will receive the upgrade when that OS becomes available. I want to create a recovery set, but if I use HP Recovery Manager now to create the set it will have Windows 8.1. Can I wait a couple of weeks and then create recovery disks after I have Windows 10?

Recovery partiton contains windows 8.1 - It will create only recovery of windows 8.1 even if you install Windows 10 or 8 or 7.The windows 10 copy that you will get is from microsoft and not HP and its free.so if you ever need to re-install, you will have to install windows 8.1 and then perform the upgrade again. You can also download the win10 ISO and burn it to a disc or create a bootable USB Flash Drive to install from and use your microsoft account to activate win10.

Windows 8.1 recovery manager

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