Windows 8.1 recurring BSoD (BAD_POOL_HEADER)

Dump files - https://onedrive.live.com/redir?resid=5D2B2627890829C!462&authkey=!AGLwKEUk2zRCleM&ithint=file%2c.zip
I just upgraded my Windows 8 Pro to Windows 8.1 Pro and have been getting these BSoD's as soon as I reach the start screen.
Had to restart several times just to get into one working section, but lately since 3 days I can barely even boot in.
The BSoD shows right in the middle of the boot screen.
I have tried reinstalling Windows, it didn't work.
I am using mid 2011 21.5" iMac with Bootcamp.
Please help!!

The minidump files showed a BAD_POOL_HEADER (19) stop error caused by the MacHALDriver.sys:
BUCKET_ID: 0x19_20_MacHALDriver+1714
Bootcamp.exe is the process that crashes.
Try the following link for suggestions for this problem:
https://discussions.apple.com/thread/4466080?start=0&tstart=0

Similar Messages

Windows 8.1 recurring BSoD (BAD_POOL_HEADER) with Bootcamp

Dump files - https://onedrive.live.com/redir?resid=5D2B2627890829C!462&authkey=!AGLwKEUk2zRCl eM&ithint=file%2c.zip
I just upgraded my Windows 8 Pro to Windows 8.1 Pro and have been getting these BSoD's as soon as I reach the start screen.
Had to restart several times just to get into one working section, but lately since 3 days I can barely even boot in.
The BSoD shows right in the middle of the boot screen.
I have tried reinstalling Windows, it didn't work.
I am using mid 2011 21.5" iMac with Bootcamp.
The dump files show its a problem with MacHALDriver.sys but I can't boot into Windows any longer, so can't disable the PnP driver.
Please help!

There may well be but it is years since I supported MS Windows.
Those two suggestions did not work, I would post your question on the Boot Camp forum.
Doing a web search it seems that this error is known but apart from the uPnP disabling which you cannot do I can find no other answer.
Try the other forum and hopefully someone there will be of help.

BSOD (BAD_POOL_HEADER) when scanning for Inventory

Hi All
I've set up a small testsite here.
It's a quite simple setup, with a few servers, a Zen10 CM server, and a few workstations.
It's all working quite nicely, but one of the machines does a BSOD (BAD_POOL_HEADER) when I ask it to do inventory. Taken from the event viewer it shows:
Error code 00000019, parameter1 00000020, parameter2 86ef6628, parameter3 86ef6740, parameter4 1a230001.
I have of course as a start, turned off inventory, but in the long run, that is of course not a solution, I would very much like to find out what's wrong.
The machine in question is an AMD Athlon X2 64 bit CPU, running 32 bit Windows XP sp3, with all the updates.
It has been used for testing all sorts of software, so it's for sure quite a mess registry / file wise.
Nevertheless it shouldn't BSOD the machine.
Just to make sure, I've exchanged the RAM, but it didn't change anything.
The Indexing service has also been turned of.
(That was the two typical messages I got from Google).

We've had the BAD_POOL_HEADER BSOD in combination with complex directory structures on NetWare servers (leading to paths longer than 255 letters) with Novell Client 4.9 SP2. SP5 fixed it.
Try analyzing the dump file. You should be able to see which process the blue screen triggers (in our case nwfs.sys).

Need assistance with Windows 2008 R2 server BSOD - ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)

Need assistance with Windows 2008 R2 server BSOD - ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
I have a Windows 2008 R2 server which is experiencing random BSOD during the night. This is occurring maybe once or twice a week. I have gathered two Memory crash files. This server is running Citrix XenApp 6.5 but nothing else is reporting an issue except
for the memory dump. I’m looking for assistance in reading crash file and finding the cause.
I’ve spent over a week going through articles trying to learn and trouble shoot the BSOD but no closer to understanding the WinDbg 6.3.9600 report.
This is a production server and I have verified that Windows Updates has updated the server with latest releases. I’m hoping that the crash file will show something before I have to run the Driver Verifier.
The crash zip file is located -
https://onedrive.live.com/redir?resid=9644A4E0A26873B1!2359&authkey=!AMS4Svuk-SS3-JA&ithint=file%2czip
*                        Bugcheck Analysis
ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
An attempt was made to execute non-executable memory. The guilty driver
is on the stack trace (and is typically the current instruction pointer).
When possible, the guilty driver's name (Unicode string) is printed on
the bugcheck screen and saved in KiBugCheckDriver.
Arguments:
Arg1: fffff880009eff38, Virtual address for the attempted execute.
Arg2: 8000000002cfe963, PTE contents.
Arg3: fffff8800da2eea0, (reserved)
Arg4: 0000000000000002, (reserved)
Debugging Details:
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0xFC
PROCESS_NAME: powershell.exe
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
TRAP_FRAME: fffff8800da2eea0 -- (.trap 0xfffff8800da2eea0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa80070f3648 rbx=0000000000000000 rcx=fffffa80070f3648
rdx=fffff8800da2fbf8 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80001680b80 rsp=fffff8800da2f030 rbp=fffff8800da2fbd0
r8=fffff8a01804c680 r9=fffff8800da2fc68 r10=fffffffffffffffd
r11=fffff8800da2fa90 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up di pl nz na pe nc
nt!KiPageFault:
fffff800`01680b80 55              push    rbp
Resetting default scope
STACK_COMMAND: kb
FOLLOWUP_IP:
nt! ?? ::FNODOBFM::`string'+44dfc
fffff800`017008b8 cc              int     3
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt! ?? ::FNODOBFM::`string'+44dfc
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 531590fb
IMAGE_VERSION: 6.1.7601.18409
FAILURE_BUCKET_ID: X64_0xFC_nt!_??_::FNODOBFM::_string_+44dfc
BUCKET_ID: X64_0xFC_nt!_??_::FNODOBFM::_string_+44dfc
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0xfc_nt!_??_::fnodobfm::_string_+44dfc
FAILURE_ID_HASH: {aa632d36-b0f7-67cf-89e2-1cec389c0a11}
Followup: MachineOwner

Hi Kaysel_GTG,
Just addition. Regarding to Bug Check 0xFC, please refer to following article and check if can help you.
Bug Check 0xFC: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
By the way, since it is not effective for us to debug the crash dump file here in the forum. If this issues is a state of emergency for you. Please contact Microsoft Customer
Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request.
To obtain the phone numbers for specific technology request, please refer to the web site listed below:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607
if any update, please feel free to let us know.
Hope this helps.
Best regards,
Justin Gu

ThinkPad W530 with Windows 8 x64 Pro BSOD when connecting to projector

Nine, that only covers Widows 7. Many people in this thread have reported the problem using Windows 8. Has that been addressed by Lenovo yet? Stability problems like this should NEVER be allowed to go so long without a resolution.
Edit Note : This thread was created base from the previous thread "ThinkPad W530 with Windows 7 x64 Pro BSOD when connecting to projector. As we currently Cx reporting facing the same issue on Win8 I have seperated this thread in order not toconfuse other customer. For cutomers facing this issue please continue posting in this thread.

Hi shan_mcarthur,
Thanks for posting. I read through this thread again and noticed that most of customers here do indeed have Windows 7 installed as what the title represented unless I'm mistaken or may have missed out are you or anyone else here facing the same issue on Windows 8. If that is the case I'll be more than happy to bring this up with the teams but it will have to be a new thread though as I'd like to keep the resolution separate based on the OS use just to not confuse other customer .
For those facing the same issue above on Win8, please do let me know so we can start a discussion around this.
Do let me know.
Regards

Windows 8.1 kernel_data_inpage_error BSOD

Hey there, had a windows update last night when i logged off, did the usual update and shut down, and it carried on this morning when i switched my PC on.
Since then i have had 3 lock ups of sorts, everything stops responding but the mouse still moves, only way was to hold the power button down on my tower and restart that way.
I then had a BSOD with windows 8.1 kernel_data_inpage_error, iv done a ram check/test and all was fine, scanned/checked my C drive, all is fine, however, doing the /scannow it is saying found corrupt files but was unable to fix some, details in the
CBS log iv attached the log, any help please? :)
http://1drv.ms/1tp6fxb
I also looked for a mini dump file but i couldnt see/find the minid ump folder

We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers
were loaded, and what was responsible.
Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
If you have any questions about the procedure please ask
If you are using Blue screen view, who crashed, or a similar application, don't. They are wrong at least as often as they are correct
Wanikiya and Dyami--Team Zigzag

P67A-C43 - Windows 7 64bit - Random BSOD

Quote
Machine Specs:
P67A-C43 (B3) 1.14, i5 2500k
Windows 7 Ultimate 64bit
16GB (4x4GB) Corsair CMZ8GX3M2A1600C9
Coolermaster GX650 (+12v~52a, +5v~25A, 3.3v~25A)
Gigabyte GeForce GTX 460 1GB Super Overclock Edition
Sata 1: Western Digital 750GB WDC WD5 00AACS-00D6B0 (Boot Drive)
Sata 2: Seagate Barracuda Green 2TB ST2000DL003
Sata 3: Seagate Barracuda Green 2TB ST2000DL003
Sata 4: Seagate 1.5TB ST315003 41AS
Sata 5: LG Blu-ray/HD-DVD Drive GGw-H20L
Sata 6: LG DVD-Rom GH22NS70
Hotway HUR1-SU3S2 USB3.0/eSATA Dual Bay
1x Western Digital 750GB WDC WD5 00AACS-00D6B0
1x Seagate 1.5TB ST315003 41AS
Permanent/Regular programs running:
AVG Anitu-Virus Free Edition 2012
WinVNC (to connect with HippoRemote on my iphone)
Itunes Helper and Apple Push (in startup items under msconfig)
RazerHID Application (for my mouse)
jdownloader - not a startup application. But is open most of the time even when I'm not downloading
A few common BSOD messages I've had:
STOP: 0x0000003B didn't get the string code
STOP: 0x00000024 (0x00000000000c08a2....) didn't get rest of string
STOP: 0x0000001A (0x0000000000041790, 0xFFFFFA8008CD2190, 0x000000000000FFFF, 0x0000000000000000) - Memory management... got this the last 2 times it crashed
Although there have been a few others. This one seemed to be a one off while trying to install Windows Updates)
STOP: 0x00000051 (0x0000000000000001, 0xFFFFF8A018295010, 0x0000000084919000, 0x0000000000000465) - Registry Error
The crashes seem to be at random, but most often they occur while browsing the internet. For example I can be watching movies or tv shows through XBMC for hours and it runs perfect. Then I'll load up an internet browser and it will crash not long after.
Although the last crash I had was while watching a TV Show in XBMC. My computer had not been on very long, and it was only 10 minutes into the show. Although I was running jdownloader in the background. I also have AVG 2012 Free Edition running permanently.
Things I've tried that didn't work:
I've disabled the USB3.0 drives and the problem still occured. I thought they might have been the issue as they cause my computer to freeze on boot or in the BIOS (or boot EXTREMELY slowly) when it's switched on. Although the second I switch it off everything continues as normal. Would like to fix this issue too, but compared to the BSOD it's really a nothing issue.
I've updated my video card, USB 3.0 and Ethernet drivers.
I've upped the voltage on the RAM (not by much).
I've fiddled with some of the Turbo etc. settings for CPU.
I updated to the most recent BIOS.
I switched web browsers. Originally I had Chrome and each crash seemed to happen while using it, so I went to Firefox and it didn't change at all.
I switched my RAM around (Blue slots to black and vice-versa)
Currently trying:
I've removed 2 sticks of RAM. When/if it crashes again I'll swap in the other two sticks. Unfortunately it can run for ages before it crashes, so it's hard to tell whether an attempted fix has worked until it crashes and I know for certain that it hasn't.
Im pretty sure RAM is the most likely cause of the problem. But the PC was running fine up until the last 3 weeks or so. I got a BSOD a few weeks back which seemed to be a one off. Then a week or so later another one. Now it's happening daily.. sometimes 3 or 4 times. I would google the codes back when they happened and was lead toward different possibilities.. which is why I tried Chrome, Drivers and unplugging USB devices. Although obviously RAM seemed to be the most common possibility.

When did you start to see this crashing start?
Try running >>Memtest86<< on the RAM individually.
Try to uninstall jdownloader.

Clean install of windows 8 crashing with BSoD: "attempted execute of noexecute memory"

I recently bought this computer (sorry for hyperlink, but it is much easier than trying to list all the components):
http://www.newegg.com/Product/Product.aspx?Item=N82E16883227593
I added a Samsung 840 EVO 250gb SSD to it, and then I attempted to do a clean install of windows 8.1 onto the SSD from
the reinstall DVD that came with the system. Windows 8.1 appears to install correctly, but when the computer restarts to load windows for the first time, I get a BSoD with the error "attempted execute of noexecute memory". I tried reinstalling, but
got the same error.
Note that for testing purposes, I installed windows 7 on the SSD, and it works great. Unfortunately, I do not have a windows
7 key, so this is only a temporary solution. I would like to figure out how to get windows 8.1 on the SSD and running on the my computer.
Thank you in advance for any help or advice that you can give me.
Here are the minidump files if helpful:
https://drive.google.com/file/d/0B1fPQ--DwbjOV2ZuT0xoeWR6QXc/view?usp=sharing
https://drive.google.com/file/d/0B1fPQ--DwbjOOUtrWUhfZmRMM1E/view?usp=sharing

P
These were Related to RTL8192cu.sys USB NDIS Driver from Realtek Semiconductor Corporation I would remove the current driver and install the newest driver available
Microsoft (R) Windows Debugger Version 6.3.9600.17237 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Ken\Desktop\120414-8515-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*f:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*f:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
Machine Name:
Kernel base = 0xfffff801`1981d000 PsLoadedModuleList = 0xfffff801`19ae49b0
Debug session time: Thu Dec 4 05:16:31.298 2014 (UTC - 5:00)
System Uptime: 0 days 0:00:12.923
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck FC, {ffffd000217aaa00, 8000000104112963, ffffd000217aa7a0, 2}
*** WARNING: Unable to verify timestamp for rtwlanu.sys
*** ERROR: Module load completed but symbols could not be loaded for rtwlanu.sys
Probably caused by : rtwlanu.sys ( rtwlanu+10d69a )
Followup: MachineOwner
2: kd> !analyze -v
* Bugcheck Analysis *
ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
An attempt was made to execute non-executable memory. The guilty driver
is on the stack trace (and is typically the current instruction pointer).
When possible, the guilty driver's name (Unicode string) is printed on
the bugcheck screen and saved in KiBugCheckDriver.
Arguments:
Arg1: ffffd000217aaa00, Virtual address for the attempted execute.
Arg2: 8000000104112963, PTE contents.
Arg3: ffffd000217aa7a0, (reserved)
Arg4: 0000000000000002, (reserved)
Debugging Details:
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0xFC
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
TRAP_FRAME: ffffd000217aa7a0 -- (.trap 0xffffd000217aa7a0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffffd000217aaa08 rbx=0000000000000000 rcx=ffffe00003734a70
rdx=ffffd000217aa9f0 rsi=0000000000000000 rdi=0000000000000000
rip=ffffd000217aaa00 rsp=ffffd000217aa938 rbp=ffffd000217aa9a8
r8=ffffd000217aaa00 r9=ffffd000217aa9f8 r10=ffffd00020640000
r11=ffffd000217aa940 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
ffffd000`217aaa00 0000 add byte ptr [rax],al ds:ffffd000`217aaa08=00
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff801199c3e32 to fffff8011996d0a0
STACK_TEXT:
ffffd000`217aa578 fffff801`199c3e32 : 00000000`000000fc ffffd000`217aaa00 80000001`04112963 ffffd000`217aa7a0 : nt!KeBugCheckEx
ffffd000`217aa580 fffff801`19853bc6 : 80000001`04112963 00000000`00000000 ffffd000`217aa720 00000000`00000008 : nt! ?? ::FNODOBFM::`string'+0x468a2
ffffd000`217aa5c0 fffff801`19885ffd : 00000000`00000008 ffffe000`02759880 ffffd000`217aa7a0 ffffe000`052a0000 : nt!MiSystemFault+0xaf6
ffffd000`217aa660 fffff801`1997732f : 00000000`00000008 ffffe000`03734a70 00000000`00000000 ffffd000`217aa7a0 : nt!MmAccessFault+0x7ed
ffffd000`217aa7a0 ffffd000`217aaa00 : fffff800`01db969a ffffe000`03734a70 ffffe000`03000000 00000000`00000001 : nt!KiPageFault+0x12f
ffffd000`217aa938 fffff800`01db969a : ffffe000`03734a70 ffffe000`03000000 00000000`00000001 00000000`00000000 : 0xffffd000`217aaa00
ffffd000`217aa940 ffffe000`03734a70 : ffffe000`03000000 00000000`00000001 00000000`00000000 ffffd000`217aaa08 : rtwlanu+0x10d69a
ffffd000`217aa948 ffffe000`03000000 : 00000000`00000001 00000000`00000000 ffffd000`217aaa08 fffff800`01ccf62e : 0xffffe000`03734a70
ffffd000`217aa950 00000000`00000001 : 00000000`00000000 ffffd000`217aaa08 fffff800`01ccf62e 00000000`00000004 : 0xffffe000`03000000
ffffd000`217aa958 00000000`00000000 : ffffd000`217aaa08 fffff800`01ccf62e 00000000`00000004 ffffe000`03000000 : 0x1
STACK_COMMAND: kb
FOLLOWUP_IP:
rtwlanu+10d69a
fffff800`01db969a ?? ???
SYMBOL_STACK_INDEX: 6
SYMBOL_NAME: rtwlanu+10d69a
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: rtwlanu
IMAGE_NAME: rtwlanu.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 51dd743f
FAILURE_BUCKET_ID: 0xFC_rtwlanu+10d69a
BUCKET_ID: 0xFC_rtwlanu+10d69a
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0xfc_rtwlanu+10d69a
FAILURE_ID_HASH: {095bf10a-821a-1045-f529-a4601d2cff4f}
Followup: MachineOwner
2: kd> lmvm rtwlanu
start end module name
fffff800`01cac000 fffff800`01ea4000 rtwlanu T (no symbols)
Loaded symbol image file: rtwlanu.sys
Image path: \SystemRoot\system32\DRIVERS\rtwlanu.sys
Image name: rtwlanu.sys
Timestamp: Wed Jul 10 10:48:31 2013 (51DD743F)
CheckSum: 001EE009
ImageSize: 001F8000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Wanikiya and Dyami--Team Zigzag

Windows 7 64 Bit BSOD regarding winsrv.dll

Hi there,
We have got a high number of Windows 7 Enterprise 64 bit machines randomly goingot into BSOD at boot up. The message at the Blue Screen is:
Stop:c0000142 {DLL INITIALIZATION FAILED}
Initialization of the Dynamic Link Library winsrv.dll failed. The process is terminating abnormally
In most cases we can recover the machine by going through Last Known Good Profile. Some machines were not so lucky and a re-image is required.
On the machines that I was able to recovered. I looked at the Windows System Log and I could see these errors:
Event ID:10010
DCOM got error "206" attempting to start the service TrustedInstaller with arguments "" in order to run the server:
{752073A1-23F2-4396-85F0-8FDB879ED0ED}
Event ID: 7000
The Windows Modules Installer service failed to start due to the following error:
The filename or extension is too long.
Also I can't see anything installed from the system log.
Like I said Last Known Good Profile would let me recover the machine but some time after a couple of days the machine will blue screen again and again I had to use Last Known Good Profile.
Anyone would have any idea what has caused that please?
I had tried the followings with no avail:
1. Scandisk did not find anything
2. Windows Startup Repair failed to find any problem
3. Virus scanned with NOD32 and Malwarebyte (with the hard drive out hooked up to other machine) and again nothing was found.
Thanks,
Edmond.

Hello,
please use Microsoft Skydrive to upload dump files (%systemroot%\minidumps like c:\windows\minidumps) and post a link here.
If you want to read dump files without my help, use Windbg and refer to this Microsoft article:
http://support.microsoft.com/kb/315263
You can also contact Microsoft CSS.
You can start by running sfc /scannow
This
posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Microsoft
Student Partner
Microsoft Certified Professional
Microsoft Certified Systems Administrator: Security
Microsoft Certified Systems Engineer: Security
Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
Microsoft
Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration

Windows 8.1 x64 BSOD on occassion

Laptop is Dell Vostro 1500, latest BIOS 4gb RAM 500gb HDD nVidia GeForce 8400GS video Intel 4965agn wifi (everything else is to spec on device, latest versions of all drivers available) I usually keep the laptop on 24/7, but noticed that it would reboot
itself when I am not actively working on it. ONCE, I saw the reboot, caused by a BSOD, caused by netwlv64.sys. Looking in forums, there was a "solution" to disable MSI interrupts via the registry, and that seems to assist with the problem, but the
problem still persists. I have a memory.dmp of occurance. HELP, this is annoying. I moved to Win8.1 because I like the additions and performance (when it's working) is awesome, however, from a stability standpoint, Windows 7 was much better for this device.

MM
This was Related to
NETwLv64.sys Wireless WiFi Link Driver from Intel Corporation. I would install the newest driver available
Windows 8 Kernel Version 9600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
Machine Name:
Kernel base = 0xfffff801`36000000 PsLoadedModuleList = 0xfffff801`362c4990
Debug session time: Tue Jan 14 23:38:14.819 2014 (UTC - 5:00)
System Uptime: 0 days 3:13:45.761
BugCheck D1, {ffffd00022ce04c0, 2, 0, fffff800026d59d4}
Probably caused by : netwlv64.sys ( netwlv64!prvRfdQueueDispatch+e4 )
STACK_TEXT:
ffffd000`201f8538 fffff801`361597e9 : 00000000`0000000a ffffd000`22ce04c0 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffffd000`201f8540 fffff801`3615803a : 00000000`00000000 ffffe000`01e5ed28 ffffe000`0083df00 ffffd000`201f8680 : nt!KiBugCheckDispatch+0x69
ffffd000`201f8680 fffff800`026d59d4 : ffffd000`22cdd4c4 ffffe000`01e5ed28 ffffd000`22cdd4c4 00000000`ffffffff : nt!KiPageFault+0x23a
ffffd000`201f8810 fffff800`026d541a : ffffe000`01a7e101 00000003`b0c4c56b 00000000`00000025 ffffe000`01e4e890 : netwlv64!prvRfdQueueDispatch+0xe4
ffffd000`201f8880 fffff800`026c9768 : ffffe000`01f8c801 ffffe000`01a7e101 ffffd000`201f89ff fffff800`0258c601 : netwlv64!rfdQueueProcessFragments+0x18a
ffffd000`201f8910 fffff800`029c4142 : 00000000`fe79a000 ffffe000`01a7e1a0 ffffe000`013dac60 fffff800`019bd16c : netwlv64!isrHandlerRoutineInta+0x218
ffffd000`201f8980 fffff800`00af3797 : 00000000`00000000 00000000`00000000 ffffd000`201d3600 fffff801`36057489 : netwlv64!oscHandleInterrupt+0x22
ffffd000`201f89b0 fffff801`3605ad10 : ffffd000`201f8c60 ffffe000`01be53f0 ffffd000`201ce180 ffffe000`01be5000 : ndis!ndisInterruptDpc+0x2a247
ffffd000`201f8ae0 fffff801`3605a9f0 : ffffe000`00000000 00001f80`00000001 ffff030e`02d4f705 00000000`00000002 : nt!KiExecuteAllDpcs+0x1b0
ffffd000`201f8c30 fffff801`361517ea : ffffd000`201ce180 ffffd000`201ce180 00000000`00000000 ffffd000`201da1c0 : nt!KiRetireDpcList+0xd0
ffffd000`201f8da0 00000000`00000000 : ffffd000`201f9000 ffffd000`201f3000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
FOLLOWUP_IP:
netwlv64!prvRfdQueueDispatch+e4
fffff800`026d59d4 41813c2400005555 cmp dword ptr [r12],55550000h
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: netwlv64!prvRfdQueueDispatch+e4
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: netwlv64
IMAGE_NAME: netwlv64.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4c694a9f
BUCKET_ID_FUNC_OFFSET: e4
FAILURE_BUCKET_ID: AV_netwlv64!prvRfdQueueDispatch
BUCKET_ID: AV_netwlv64!prvRfdQueueDispatch
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_netwlv64!prvrfdqueuedispatch
FAILURE_ID_HASH: {7dcb966c-d4d2-82e2-eeb7-814a1d2b988e
Wanikiya and Dyami--Team Zigzag

Windows 8.1 x64 BSOD on shutdown - ntoskrnl.exe

This has been happening for several months to me, where in Windows 8.1 x64 when I go to shut down to install any Windows updates, I get a BSOD that says REFERENCE_BY_POINTER. I've uploaded the minidump files here:
https://skydrive.live.com/redir?resid=A0FE33D78854B45A!3350&authkey=!AEZUfKou1Y7rQWQ&ithint=folder%2c.dmp
Can someone help me sort out which driver might be causing the problem? Thanks!
actiprosoftware.com - Professional WPF, WinRT, Silverlight, and WinForms UI controls and components

Hi,
The Ntkrnlmp.exe Bluescreen error may be caused by following factors.
Fail to load drivers.
Require a microcode update that is not applied by the computer's basic input/output system (BIOS).
Are damaged or defective.
Are operating outside their specified ranges for temperature, power, or other conditions.
First, I suggest we disable fast boot for Windows 8.1 to check the issue (below steps are ok for Windows 8.1):
Please refer to this article: Disable Windows 8 fast startup (hibernate file)
http://nvidia.custhelp.com/app/answers/detail/a_id/3152/~/disable-windows-8-fast-startup-(hibernate-file)
If the issue persists, to determine the possible cause, I suggest we test the issue in Clean boot mode and Device clean boot mode:
How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista
http://support.microsoft.com/kb/929135
If the issue doesn’t appear, you can determine which one can be the cause by using dichotomy in MSconfig. Checking on half of Non-Microsoft service and restart, determining which half of the services cause the issue and repeating to check half of the problematic
half services.
Device Clean Boot
=================
1. Type "devmgmt.msc" (without quotation marks) in the Search bar and press Enter.
2. Expand "Sound, video and game controllers".
3. Right click on your sound card and then click "Properties.
4. In the dropdown menu of Device Usage, please choose "Do not use this device (disable)" and click OK.
5. Please use the same method to disable other dubious hardware such as: internal modem, network card and CD-R drive. Please note some devices such as video adapter are not available to be disabled.
Let me know the results after performing my previous suggestions.
If the issue still persist, please post back the latest dump file and system information here for further research.
Kate Li
TechNet Community Support

Windows 2008 R2 server BSOD; The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff88002b89950, 0x0000000000000000, 0x0000000000000000)

I have an unexpected shutdown today with the following error in Event Viewer -
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff88002b89950, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 121813-82805-01.
Looks like this is related to some bad device drivers/software drivers - but dont know which one it is?? Could anyone please help me to identify what is the culprit device/software driver here?
Few more details are below (debugchk output) -
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
FAULTING_IP:
+0
fffff880`02b89950 78a8 js fffff880`02b898fa
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 0000000000000000
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800026c5100
GetUlongFromAddress: unable to read from fffff800026c51c0
0000000000000000 Nonpaged pool
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
Any help would be highly appreciated.
Regards,
Jami

Hi,
Thanks for posting in the forum.
Regarding the BSOD issue, it may be caused by the defective or mismatched RAM. At this time, I suggest we could try to run Memory Diagnostics test to check for any memory problems, or update
the chipset, video card, display and network adapter drivers to the latest to see if it could help.
Here is the similar thread as reference, hope it helps.
Getting Blue Screen stop code error 0x0000001E
http://answers.microsoft.com/en-us/windows/forum/windows_7-system/getting-blue-screen-stop-code-error-0x0000001e/61bb8396-6f66-49fc-9b8d-d103774485f4
Best Regards,
Andy Qi
Andy Qi
TechNet Community Support

Windows 7 Crashes with BSOD - RDR_FILE_SYSTEM mrxsmb2.0

OS is Win 7 Pro 64-bit in AD with SBS 2011 on back end
Users PC crashes every few days with stop error that includes RDR_FILE_SYSTEM mrxsmb2.0
Typically happens when user is using Adobe Acrobat Standard, often creating, moving, deleting and renaming PDFs on a network share, bit not always.
Using msconfig I have disabled everything from starting with Windows. Have not disabled any services yet.
I tried to apply the hot fix associated with KB2494418 but get the message that it does not apply to this PC.
Ran SFC /SCANNOW but it finished with message that no protected files were recovered.
Cleaned PC with cleanmgr.exe and ccleaner.
I appreciate any help to resolve this issue!
Charlie O'Hearn
http://www.plexus-it.com
Charlie O'Hearn http://www.plexus-it.com

We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
WE NEED AT LEAST TWO DMP FILES TO SPOT TRENDS AND CONFIRM THE DIAGNOSIS.
If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If
you dont know what it is you probably are not overclocking.
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
If you are overclocking stop. (chances are if you dont know if you are, you are not)
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.
The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy (compress them)
*Please upload them to a file sharing service like Skydrive or"Rapidshare" and put a link to them in your reply.
Link for how to upload below.
http://www.wikihow.com/Use-SkyDrive
To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
Please also run MSinfo32 and upload the output as well.
To run MSinfo32 please go to start>run>MSinfo32
Go to "file" "save" and upload the saved file with the DMPS
System specs are extremely useful so please include whatever you know.
Blue Screen View & Who Crashed are often wrong and should only be used in an emergency...
Basic troubleshooting Windows/hardware here
You can read more about BSODS here
You can learn how to test your memory here
Asking an effective question gets help faster read how here
Driver verifier-Tracking down a mis behaving driver here
Co-Authored by JMH3143
Team Zigzag3143.com
Wanikiya and Dyami--Team Zigzag

Windows 2008 R2 SP1 BSOD Bug Check 0x0000003b

Hi,
I have a Win 2k8 R2 SP1 VM that keeps crashing every night for the past 2 days. Every time is the same bug check code 0x0000003b. I looked around and found 2 KBs for this specific code:
http://support.microsoft.com/kb/980932/en-gb - does not apply to my system
http://support.microsoft.com/kb/2836373/en-gb - installed the hotfix yesterday but got another crash today
The server has 30 printers installed on it and during the night only one is used so I tend to think that it is causing the crash. The printer has the latest driver installed (Konica Minolta Universal Printing Driver v2.4).
I looked through the dump files generated by every BSOD but I cannot find anything that would point me in the right direction... or I might have missed it.
Here is a bit more info on the server:
Windows 2008 R2 Standard SP1
System is a VM
IIS role installed
30 printers installed - all drivers are up to date
I have stored the dump files here: http://1drv.ms/1kpL9vh
Any help with this would be greatly appreciated.
Thanks

Hi gogu2008,
First , please keep the VM and Host up-to-date then check if the issue persists .
What is the Host OS ?
How much RAM does the VM have ?
If the VM is using dynamic memory , for troubleshooting you may try to configure fixed RAM for the VM.
As for the DUMP , you can change the "mini dump " to "kernel memory dump " then analysis the file after BSOD .
Hope it helps
Best Regards
Elton Ji
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Windows 2008 R2 SP1 BSOD

Hi All,
Experience BSOD's throughout the business day on an Windows 2008 R2 SP1 x64 terminal server (hosted on an hyper-v 2008 host) but not outside of business hours (thinking its an application / driver issue). Other virtual machines on this host are not experiencing
the same issue and the host is not impacted (non-hardware failure).
I've been trying to find out how to diagnose this one by revising the minidump files with WinDBG / 2008R2 symbol files but it keeps coming back to winsys32 as the fault, but can't figure out how to resolve this one.
If anyone could help with this that would be great.
Regards
Allan

Hi,
Please try below Hotfix and other related which can help in your case.
Error message on a blue screen on a computer that is running Windows 7 or Windows Server 2008 R2: "STOP: 0x0000000A"
http://support.microsoft.com/en-us/kb/979444
"0x00000050" Stop error and an automatic restart on a Windows Server 2008 R2-based or Windows Server 2012-based computer
https://support.microsoft.com/en-us/kb/2781406?wa=wsignin1.0
A Windows Server 2008 R2 Virtual Machine may crash with a blue screen after configuring NLB on it
http://blogs.technet.com/b/networking/archive/2010/01/29/a-windows-server-2008-r2-virtual-machine-may-crash-with-a-blue-screen-after-configuring-nlb-on-it.aspx
Hope it helps!
Thanks.
Dharmesh Solanki
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Windows 8.1 recurring BSoD (BAD_POOL_HEADER)

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