Windows 8.1 Refresh/Recovery

I recently did an update of my machine from Windows 8 to Windows 8.1. The update process did not show any errors or warnings and by the time it finished I was under the impression that everything went smooth.
After the update I was testing the environment and discovered that one of my desktop applications stopped working, I went to the developer's website and indeed I found there is a known issue with their software on 8.1 and to solve it, I had to completely uninstall
the software and then install it once more. So I went to Programs and Features in order to do so and to my surprise the Uninstall button was missing from the interface. Right-clicking an item and selecting uninstall from the menu gives a warning message suggesting
that the application might have already been uninstalled and asks if I wanted to remove the application from the Programs list. However, clicking OK or Cancel just closes the message box and nothing happens.
So in my frustration I went and tried to Refresh My PC; Once I clicked Refresh My PC the verification process started and indeed it told my that some system files are missing and that it should take care of it provided I insert my Windows disc. Now since its
an OTA update from Win 8 to 8.1 I thought that MS knows that some people will not have a physical copy of 8.1 and so I inserted my Windows 8 Pro System Builder disc hoping it would work, but sadly as you might have guessed, it did not. It told me that I needed
the 8.1 recovery disc.
Now I have been looking everywhere for a recovery image to download and use to fix my problem, everywhere I go it suggests that I make my own copy. But how am I supposed to do that if my Windows is faulty and has missing files. I really don't wanna go back
to Windows 8 and re-upgrade to 8.1. I have a monitored internet bandwidth and I cannot go and download the 3 GB 8.1 update once more.
Can someone please help? How can I repair my 8.1 machine?
Searching online I came across this
article describing how to get an ISO image for 8.1 with a Windows 8 product Key. However, entering my Windows 8 Pro System Builder (OEM) key in the box fails and tells me that the key I entered is not for this product. I am truly frustrated now.
regards

Hi,
As you said, if you upgraded your PC from Windows 8 to Windows 8.1 and your PC has a Windows 8 recovery partition, refreshing your PC will restore Windows 8. You’ll need to upgrade to Windows 8.1 after the refresh has finished.
Meanwhile, we cannot use a Windows 8 recovery disc to refresh your PC.
I suggest you contact your PC manufacturer to see if your PC manufacturer provided these discs or media.
Thank you for your understanding.
Regards,
Kelvin hsu
TechNet Community Support

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========= Luis L

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Spoiler (Highlight to read)
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Hope this helps.
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Hi harrie
I found other thread where you reported an solution to this issue.
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=74631
I would like to thank you for this solution you posted in other thread
+Check what drivers has to be uninstalled in Appendix A+
[How to Update from Windows 8 to Windows 8.1|http://support.toshiba.com/sscontent?contentId=4003162]
+What important is to remove the internet connection.+
+Only use to download 8.1 then disconnect (also Lan cable)+
+After starting Win 8.1 for the first time do not connect to the internet.+
+On another pc download first the drivers for 8.1 audio,realtek wlan and bluetooth and display driver.+
+Install and restart after this when de system is stable you can connect to internet and download the windows updates.+
PS: this thread should be closed to avoid misunderstandings and because other thread already exists

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