Windows 8.1 Setup DVD does not see SSD

Windows 8.1 Enterprise x64 Setup DVD does not see Samsung SSD 840 Pro so cannot install Windows 8.1. The same SSD disk currently does have Windows 8 Enterprise and runs fine on the same laptop. Checked the Dell BIOS does see the SSD. Loaded the
latest drivers from the Dell website but did not help. Tried changing the BIOS settings from SSD to ACHI. When in setup did the SHIFT+F10 to run the DISKPART clean the partitions.
How do I troubleshoot why the Windows 8.1 Enterprise setup disc cannot see the SSD?

Hi,
According to your description, I would like to confirm if you can see SSD under the Diskpart.
If you can see the SSD under the Diskpart,I think it is related to the installation DVD.
I suggest we use a new installation DVD to test it.
Also, you can create a bootable USB flash drive, and then use the USB flash drive to install Windows.
Keep post.
Regards,
Kelvin hsu
TechNet Community Support

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Last edited by banshee28 (2009-02-28 16:48:07)

lilsirecho wrote:
I had trouble with my throttle device not making contact with the data lines when connected to USB.
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I use a multimeter to verify the presence of power to the device.
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I am not familiar with the SSD power setup but assume it is 5vdc as well.
No other suggestions here..................
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Message was edited by: Carolyn Samit

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