Windows 8.1 shuts down itunes when I try to access the itunes store.
Windows 8.1 shuts down itunes when I try to access the itunes store.
This will fix it. It's from another conversation. Sony Singh posted this.
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
If you need help, let me know.
Similar Messages
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Received the following error message while trying to install icloud 3.1 and my iTunes stops when I try to access the iTune store, Microsoft.vc80.CRT,type="win32",ver="8.0.50727.6195",processorArchitecture="amd 64".HRESULT:0x800703EE. Recently upgraded to windows 8.1 then everything just wouldn't work properly
Could you solve this problem? I have similr problem. I can't upgrade Itune it generat the error below. I already unistall de all version but the error still appear. Could you help?
-
Hi my itunes program crashes when i try to access the itunes store. Have tried to uninstall and reinstall to no avail.
Me too - running iTunes 10.5.3 on Windows 7. Will allow me to sign in to iTunes, download app updates and then if I either close iTunes or try to sign out of my iTunes account it all freezes. So frustrating, because my understanding is that iTunes saves the library file when exiting. So, everytime I update apps I lose all the downloads.
-
Unknown error (-50) when I try to access the itunes store.
I keep getting an unknown error (-50) when I try to access the itunes store. I have the latest version of iTunes and I am running windows xp service pack 3. I never had trouble before. I am getting frustrated as I cannot even find a good phone number to talk to a live person to complain. Any help would be appreciated.
iTunes Store- "Error (-50)" when downloading purchased content
-
when i try to access the itunes store to buy music, it loads at the top and says connecting to itunes store..then it loads all the way and goes to a blank page. it loads and seems like it is will work, but then goes to a blank page. Why is it doing this?
Hello katyhale,
I found a couple of articles that might help with the issue you are experiencing with the iTunes Store.
If you are getting a white screen when accessing the iTunes Store and using a Windows computer, I recommend reviewing this article:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
If you are still not able to access the store, I recommend the following article:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M. -
The phone has been restored from settings from an old iPod Touch. The Apple ID username there worked well then, but I have since updated that. The email is no longer useable (university) and the passwords I have tried do not work - nor should they since I have updated my Apple account. Again, it's only when I try to access the App Store on my iPhone does this Apple ID problem surface. Please help! Thanks.
Settings -> Store --> AppleID
-
ITunes crashes when I try to access the iTunes Store
Just downloaded iTunes 11.0.1.12 and everytime I try to access the iTunes Store, iTunes crashes and shuts down. I haven't been able to find any useful links in the forum. I'm running Windows XP.
mfleck has already has this one sorted. For other folks following along with this thread, try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message -
For some reason when I open iTunes, and try to access the itunes store, help, my account, or anything else I get a message saying that I'm not connected to the internet, even when I know that I am. What's wrong?
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
Everytime I open iTunes to play music, NOT to access the iTunes Store, I get the password sign in box for the iTunes Store. If I click cansel the box pops up a second time.
When I try to sign in to the iTunes Store it does not except the password and pops up the sign in box afain,and again endlessly.
This started happening about two weeks ago.if itunes will not run, you probably have mangled windows badly
one feature of windows 8 is the refresh that saves libraries,
because you are using windows 7, you will need to backup all files to another storage device -
I have tried uninstalling and reinstalling Itunes, but it still gets hung up when trying to access the Itunes Store from the Itunes program.
I've been unable to register the new Nano or sync it with my library.Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
When I try to access the iTunes store iTunes stops working
Why does iTunes stop working when I go to the Itunes store on my Windows PC?
Hello ccyoung12,
It sounds like your iTunes application is becoming unresponsive when you access the iTunes Store. I recommend the troubleshooting from the article named:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
If that does not resolve the issue, I would next uninstall iTunes and its associated apps with either of these 2 articles depending on the version of Windows you are using:
Removing and Reinstalling iTunes and other software components for Windows XP
http://support.apple.com/kb/ht1925
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Thank you for using Apple Support Communities.
All the very best,
Sterling -
I cannot access iTunes. It shuts immediately afyer start-up. I upgraded to 10.5.1andit gets to the point of contacting the iTUnes store when it shuts down. Any suggestions?
Well before you try unistalling itunes and all that try right clicking on it and running it as administrator. It worked for me.
But in the event you do have to unistall, make sure you consolidate you library first library>organize library>consolidate. Then do all that or you will loose all your playlists, and if you have alot of music on your computer you don't keep in itunes it will be a long process to put everything back in it, or weed out the songs you don't want in there.
Also if you do the second idea make su eyou restart your computer before you open itunes again. -
My Mac mini keeps crashing when i try to access the App Store
I tried todelete som apps my mac mini keeps crashing and i need access to the app store it started january 1 2014 what do you thik is happening this is what i get.
Process: App Store [367]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.2.2 (129.16)
Build Info: Firenze-129016000000000~4
Code Type: X86-64 (Native)
Parent Process: launchd [140]
User ID: 501
Date/Time: 2014-01-03 11:26:49.848 -0600
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report: 3083 sec
Crashes Since Last Report: 41
Per-App Interval Since Last Report: 9 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 49E8EBBC-E8B9-D9E8-7750-6224A591B671
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00007fff46a43281
VM Regions Near 0x7fff46a43281:
MALLOC_TINY 00007fc104100000-00007fc104400000 [ 3072K] rw-/rwx SM=PRV
-->
STACK GUARD 00007fff523e9000-00007fff55be9000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ??? 0x00007fff46a43281 0 + 140734378553985
1 com.apple.WebCore 0x00007fff8e36a93d WebCore::InlineFlowBox::addTextBoxVisualOverflow(WebCore::InlineTextBox*, ***::HashMap<WebCore::InlineTextBox const*, std::__1::pair<***::Vector<WebCore::SimpleFontData const*, 0ul>, WebCore::GlyphOverflow>, ***::PtrHash<WebCore::InlineTextBox const*>, ***::HashTraits<WebCore::InlineTextBox const*>, ***::HashTraits<std::__1::pair<***::Vector<WebCore::SimpleFontData const*, 0ul>, WebCore::GlyphOverflow> > >&, WebCore::IntRect&) + 717
2 com.apple.WebCore 0x00007fff8e368e4a WebCore::InlineFlowBox::computeOverflow(int, int, ***::HashMap<WebCore::InlineTextBox const*, std::__1::pair<***::Vector<WebCore::SimpleFontData const*, 0ul>, WebCore::GlyphOverflow>, ***::PtrHash<WebCore::InlineTextBox const*>, ***::HashTraits<WebCore::InlineTextBox const*>, ***::HashTraits<std::__1::pair<***::Vector<WebCore::SimpleFontData const*, 0ul>, WebCore::GlyphOverflow> > >&) + 314
3 com.apple.WebCore 0x00007fff8dc405c0 WebCore::RenderBlock::createLineBoxesFromBidiRuns(WebCore::BidiRunList<WebCore: :BidiRun>&, WebCore::InlineIterator const&, WebCore::LineInfo&, WebCore::VerticalPositionCache&, WebCore::BidiRun*) + 272
4 com.apple.WebCore 0x00007fff8e5d98e6 WebCore::RenderBlock::layoutRunsAndFloatsInRange(WebCore::LineLayoutState&, WebCore::BidiResolver<WebCore::InlineIterator, WebCore::BidiRun>&, WebCore::InlineIterator const&, WebCore::BidiStatus const&, unsigned int) + 3654
5 com.apple.WebCore 0x00007fff8e5d802b WebCore::RenderBlock::layoutRunsAndFloats(WebCore::LineLayoutState&, bool) + 1227
6 com.apple.WebCore 0x00007fff8dc39d9c WebCore::RenderBlock::layoutInlineChildren(bool, int&, int&) + 1372
7 com.apple.WebCore 0x00007fff8dc35741 WebCore::RenderBlock::layoutBlock(bool, int) + 1249
8 com.apple.WebCore 0x00007fff8dc34f84 WebCore::RenderBlock::layout() + 52
9 com.apple.WebCore 0x00007fff8dc38076 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 742
10 com.apple.WebCore 0x00007fff8dc37477 WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 567
11 com.apple.WebCore 0x00007fff8dc35767 WebCore::RenderBlock::layoutBlock(bool, int) + 1287
12 com.apple.WebCore 0x00007fff8dc34f84 WebCore::RenderBlock::layout() + 52
13 com.apple.WebCore 0x00007fff8dc446d9 WebCore::RenderBlock::layoutPositionedObjects(bool) + 441
14 com.apple.WebCore 0x00007fff8dc35a98 WebCore::RenderBlock::layoutBlock(bool, int) + 2104
15 com.apple.WebCore 0x00007fff8dc34f84 WebCore::RenderBlock::layout() + 52
16 com.apple.WebCore 0x00007fff8dc34ed7 WebCore::RenderView::layout() + 759
17 com.apple.WebCore 0x00007fff8dc343b6 WebCore::FrameView::layout(bool) + 1702
18 com.apple.WebCore 0x00007fff8dbe8fd4 WebCore::ThreadTimers::sharedTimerFiredInternal() + 148
19 com.apple.WebCore 0x00007fff8e68c033 WebCore::timerFired(__CFRunLoopTimer*, void*) + 51
20 com.apple.CoreFoundation 0x00007fff8f5b6804 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
21 com.apple.CoreFoundation 0x00007fff8f5b631d __CFRunLoopDoTimer + 557
22 com.apple.CoreFoundation 0x00007fff8f59bad9 __CFRunLoopRun + 1529
23 com.apple.CoreFoundation 0x00007fff8f59b0e2 CFRunLoopRunSpecific + 290
24 com.apple.HIToolbox 0x00007fff8c00feb4 RunCurrentEventLoopInMode + 209
25 com.apple.HIToolbox 0x00007fff8c00fc52 ReceiveNextEventCommon + 356
26 com.apple.HIToolbox 0x00007fff8c00fae3 BlockUntilNextEventMatchingListInMode + 62
27 com.apple.AppKit 0x00007fff840b8533 _DPSNextEvent + 685
28 com.apple.AppKit 0x00007fff840b7df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
29 com.apple.AppKit 0x00007fff840af1a3 -[NSApplication run] + 517
30 com.apple.AppKit 0x00007fff84053bd6 NSApplicationMain + 869
31 com.apple.appstore 0x0000000109818a24 0x109817000 + 6692
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8f832d16 kevent + 10
1 libdispatch.dylib 0x00007fff876fadea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff876fa9ee _dispatch_mgr_thread + 54
Thread 2:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff8f830686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f82fc42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8f596233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8f59b916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8f59b0e2 CFRunLoopRunSpecific + 290
5 com.apple.CommerceKit 0x000000010993edb8 -[ISOperation runRunLoopUntilStopped] + 46
6 com.apple.CommerceKit 0x0000000109947cff -[ISURLOperation _runWithURL:] + 637
7 com.apple.CommerceKit 0x0000000109947a0a -[ISURLOperation _run] + 212
8 com.apple.CommerceKit 0x0000000109944798 -[ISURLOperation run] + 19
9 com.apple.CommerceKit 0x0000000109944076 -[ISStoreURLOperation _runURLOperation] + 1962
10 com.apple.CommerceKit 0x0000000109943300 -[ISStoreURLOperation run] + 121
11 com.apple.CommerceKit 0x000000010993f9d7 -[ISOperation _main:] + 425
12 com.apple.CommerceKit 0x000000010993f515 -[ISOperation main] + 606
13 com.apple.CommerceKit 0x000000010993eea8 -[ISOperation runSubOperation:returningError:] + 209
14 com.apple.CommerceKit 0x000000010993eaf7 -[ISLoadURLBagOperation _loadURLBagFromURL:] + 637
15 com.apple.CommerceKit 0x000000010993d80c -[ISLoadURLBagOperation run] + 347
16 com.apple.CommerceKit 0x000000010993f9d7 -[ISOperation _main:] + 425
17 com.apple.CommerceKit 0x000000010993f515 -[ISOperation main] + 606
18 com.apple.Foundation 0x00007fff8aab9926 -[__NSOperationInternal start] + 684
19 com.apple.Foundation 0x00007fff8aac10f1 __block_global_6 + 129
20 libdispatch.dylib 0x00007fff876fbf01 _dispatch_call_block_and_release + 15
21 libdispatch.dylib 0x00007fff876f80b6 _dispatch_client_callout + 8
22 libdispatch.dylib 0x00007fff876f91fa _dispatch_worker_thread2 + 304
23 libsystem_c.dylib 0x00007fff870c1cdb _pthread_wqthread + 404
24 libsystem_c.dylib 0x00007fff870ac191 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8f8326d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff870c1f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff870c1ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff870ac191 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8f8326d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff870c1f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff870c1ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff870ac191 start_wqthread + 13
Thread 5:: Dispatch queue: com.apple.SoftwareUpdate.SUAppStoreController.ScanAndSession
0 libsystem_kernel.dylib 0x00007fff8f830686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f82fc42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8f596233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8f59b916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8f59b0e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff8aac57ee -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268
6 com.apple.Foundation 0x00007fff8aac569b -[NSRunLoop(NSRunLoop) runUntilDate:] + 78
7 com.apple.SoftwareUpdate.framework 0x0000000109ced316 -[NSRunLoop(SUAdditions) _runUntilCondition:periodicAction:] + 162
8 com.apple.SoftwareUpdate.framework 0x0000000109cbedab -[SUScan performSynchronousScan] + 152
9 com.apple.SoftwareUpdate.framework 0x0000000109ce52d5 __144-[SUAppStoreUpdateController _startScanningForUpdates:conditionally:includingPrerelease:rampedUnseen:skipIfN otInitial:notifyOn:progress:finish:]_block_invoke_0189 + 626
10 libdispatch.dylib 0x00007fff876fbf01 _dispatch_call_block_and_release + 15
11 libdispatch.dylib 0x00007fff876f80b6 _dispatch_client_callout + 8
12 libdispatch.dylib 0x00007fff876f947f _dispatch_queue_drain + 235
13 libdispatch.dylib 0x00007fff876f92f1 _dispatch_queue_invoke + 52
14 libdispatch.dylib 0x00007fff876f91c3 _dispatch_worker_thread2 + 249
15 libsystem_c.dylib 0x00007fff870c1cdb _pthread_wqthread + 404
16 libsystem_c.dylib 0x00007fff870ac191 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8f8326d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff870c1f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff870c1ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff870ac191 start_wqthread + 13
Thread 7:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8f830686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f82fc42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8f596233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8f59b916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8f59b0e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff8aa62546 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation 0x00007fff8aac0562 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x00007fff870bf772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff870ac1a1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8f8326d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff870c1f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff870c1ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff870ac191 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8f8326d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff870c1f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff870c1ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff870ac191 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8f830686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f82fc42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8f596233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8f59b916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8f59b0e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff8aac57ee -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268
6 com.apple.Foundation 0x00007fff8aac569b -[NSRunLoop(NSRunLoop) runUntilDate:] + 78
7 com.apple.PackageKit 0x0000000109d9b66f +[PKURLConnection sendSynchronousRequest:returningResponse:error:] + 406
8 com.apple.SoftwareUpdate.framework 0x0000000109cc2f9c +[SUURLConnection sendSynchronousRequest:returningResponse:error:] + 160
9 com.apple.SoftwareUpdate.framework 0x0000000109cb6998 -[SUCatalogFetch _fetchDictionaryFromURL:returningError:] + 500
10 com.apple.SoftwareUpdate.framework 0x0000000109cb6e73 -[SUCatalogFetch _fetchAppleCatalogDictionaryReturningError:finalURL:isAppleProductionDefault:] + 513
11 com.apple.SoftwareUpdate.framework 0x0000000109cb72e1 -[SUCatalogFetch _fetchCatalogDictionaryReturningError:finalURL:isAppleDefault:isAppleProduction Default:usingURL:] + 574
12 com.apple.SoftwareUpdate.framework 0x0000000109cb73a5 -[SUCatalogFetch initWithURL:previousEntityTag:skipIfUnchanged:] + 175
13 com.apple.SoftwareUpdate.framework 0x0000000109cbd06e -[SUScan _scanMain:] + 1342
14 com.apple.Foundation 0x00007fff8aac0562 __NSThread__main__ + 1345
15 libsystem_c.dylib 0x00007fff870bf772 _pthread_start + 327
16 libsystem_c.dylib 0x00007fff870ac1a1 thread_start + 13
Thread 11:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8f8320fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff870c3fb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff89de3b66 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x00007fff8a006bfa JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x00007fff8a01c25f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff870bf772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff870ac1a1 thread_start + 13
Thread 12:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8f8320fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff870c3fb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff89f699d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff89f698b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8a01c25f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff870bf772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff870ac1a1 thread_start + 13
Thread 13:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff8f832386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff871497c8 nanosleep + 163
2 libsystem_c.dylib 0x00007fff871496df usleep + 54
3 com.apple.AppKit 0x00007fff8429d838 -[NSUIHeartBeat _heartBeatThread:] + 543
4 com.apple.Foundation 0x00007fff8aac0562 __NSThread__main__ + 1345
5 libsystem_c.dylib 0x00007fff870bf772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff870ac1a1 thread_start + 13
Thread 14:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8f832322 __select + 10
1 com.apple.CoreFoundation 0x00007fff8f5daf46 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00007fff870bf772 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff870ac1a1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x000000003f000000 rdx: 0x000000004091d2f1
rdi: 0x000000010eaf9a0c rsi: 0x0000000000000000 rbp: 0x00007fff563e6680 rsp: 0x00007fff563e65e8
r8: 0x0000000000000000 r9: 0x00007fff8e57f57c r10: 0x000000000000001e r11: 0x0000000000000000
r12: 0x00007fff563e66d8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff46a43281 rfl: 0x0000000000010246 cr2: 0x00007fff46a43281
Logical CPU: 1
Binary Images:
0x109817000 - 0x109899ff7 com.apple.appstore (1.2.2 - 129.16) <849DBFF9-A5EB-313A-AD23-B4267DCA1B8E> /Applications/App Store.app/Contents/MacOS/App Store
0x1098c6000 - 0x10990afff com.apple.CoreRecognition (1.2 - 20.9) <9B01728E-489E-3E4F-9E43-D818A6AEBBE9> /System/Library/PrivateFrameworks/CoreRecognition.framework/Versions/A/CoreReco gnition
0x109920000 - 0x109c18fff com.apple.CommerceKit (1.2.0 - 135.34) <EA0891D7-235D-3682-9D88-C1964A5F02FF> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x109cb3000 - 0x109d12fff com.apple.SoftwareUpdate.framework (6 - 473) <14DF8520-A1AA-3C75-B811-628E0909F6FD> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
0x109d5d000 - 0x109d61fff com.apple.ServerInformation (1.2 - 1) <5AC80E5E-3B55-3784-854D-1D49A874E775> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x109d69000 - 0x109e0bfff com.apple.PackageKit (3.0 - 262) <AFD81185-9C3D-3454-B29D-32B8828026B8> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
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0x7fff8adeb000 - 0x7fff8b208fff FaceCoreLight (2.4.1) <A34C9575-C4C1-31B1-809B-7751070B4E8B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
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0x7fff8bfb0000 - 0x7fff8c2e0fff com.apple.HIToolbox (2.0 - 626.1) <656D08C2-9068-3532-ABDD-32EC5057CCB2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8c2e1000 - 0x7fff8c2edfff com.apple.login (2.0 - 2.0) <2CE05B78-5D08-3666-B816-6E1874386407> /System/Library/PrivateFrameworks/login.framework/Versions/A/login
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0x7fff8c410000 - 0x7fff8c410fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <F565B686-24E2-39F2-ACC3-C5E4084476BE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8c411000 - 0x7fff8c459fff libcurl.4.dylib (69.2) <EBDBF42D-E4A6-3D05-A76B-2817D79D59E2> /usr/lib/libcurl.4.dylib
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0x7fff8c756000 - 0x7fff8c8e1fff com.apple.WebKit (8536 - 8536.30.1) <56B86FA1-ED74-3001-8942-1CA2281540EC> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
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0x7fff8cf68000 - 0x7fff8d065ff7 libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
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0x7fff8d082000 - 0x7fff8d0eaff7 libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
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0x7fff8d482000 - 0x7fff8d48cfff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <D803919C-3102-3515-A178-61E9C86C46A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8d48d000 - 0x7fff8d4e2ff7 libTIFF.dylib (851) <7706BB07-E7E8-38BE-A5F0-D8B63E3B9283> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
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0x7fff8eb8c000 - 0x7fff8ec2aff7 com.apple.ink.framework (10.8.2 - 150) <84B9825C-3822-375F-BE58-A753444FBDE2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff8ecf0000 - 0x7fff8ed70ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <BD83B039-AB25-3E3E-9975-A67DAE66988B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
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0x7fff8efaf000 - 0x7fff8efd1ff7 com.apple.Kerberos (2.0 - 1) <C49B8820-34ED-39D7-A407-A3E854153556> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
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0x7fff8efe6000 - 0x7fff8eff2ff7 com.apple.DirectoryService.Framework (10.8 - 151.10) <DA05EF06-8EBD-3759-B5D3-E6FC86C5D850> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff8eff3000 - 0x7fff8f01aff7 com.apple.PerformanceAnalysis (1.16 - 16) <E4888388-F41B-313E-9CBB-5807D077BDA9> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
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0x7fff8f11e000 - 0x7fff8f16dff7 libFontRegistry.dylib (100) <2E03D7DA-9B8F-31BB-8FB5-3D3B6272127F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
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You are not connected to the internet. Try:
- Resetting the iPod
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Powerng off and then back on your router
- Resetting network Settings: Setings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections -
After I clicked and downloaded the newest version of itunes I no longer am able to connect with the store. I get an error (-32-12) and it says to check the connectivity. The problem is with the on line connection. I attempted to reload itunes , still the same problem exists.
... and that's a new one that I wasn't expecting ...
Okay ... lets try a complete uninstall/reinstall as per the following document:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
When I attempt to install a game on my I phone 3g, another person's ID (email address) is on the little box where it asks for my password. It won't accept my password because it's not my ID. How can I get this person's ID off my phone? Have I been hacked or something??
Just sign put of that account and into yours.
This is covered in the manual:
iPhone User Guide (For iOS 4.2 and 4.3 Software)
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When I've imported my videos to FinalCut, I have a problem with showing the images in the viewer. The sound works perfectly and it seems like the picture is available in the time line. Does anybody have any suggestions what the problem might be?
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