Windows 8.1 slow restart and logons.

Question

Hey,
We are experiencing slow logons and system restarts with Windows 8.1 on a Surface Pro 3 device.
When the issue occurs the event id 7011 if logged consistently in the event log with a number of service timeouts.
Have read that Microsoft recommends increasing the time out period via a registry key to 60000 milliseconds but this does not resolve the issue.
The issue occurs randomly but when is occurs the events are logged in the system log.
All patches and firmware are up to date and device is domain joined.
The services startup options are set correctly.
Hitting a brick wall with this one so any assistance appreciated.
The DNS Client
service failed to start due to the following error:
The service did not
respond to the start or control request in a timely fashion.
A timeout (30000
milliseconds) was reached while waiting for a transaction response from the
Dnscache service.
A timeout (30000
milliseconds) was reached while waiting for a transaction response from the
NlaSvc service.
The Netlogon service
depends on the Workstation service which failed to start because of the
following error:
The service did not
respond to the start or control request in a timely fashion.
The Workstation
service failed to start due to the following error:
The service did not
respond to the start or control request in a timely fashion.
A timeout (30000
milliseconds) was reached while waiting for a transaction response from the
LanmanWorkstation service.
A timeout (30000
milliseconds) was reached while waiting for a transaction response from the
NlaSvc service

Answer 1

Hi,
For this problem, firstly, I would like to suggest you make Clean boot to check if this problem caused by 3rd program or service startup with system caused this problem.
Clean boot: http://support.microsoft.com/kb/929135
If problem persists, it would be better to use boot trace tool to caputer Windows startup trace log.
You can refer to the contents of the link below to collect the boot trace log, then upload these log file log to your Sharing Space and post the download link here.
https://social.technet.microsoft.com/Forums/en-US/bb1b3eab-dd70-4804-aebb-052615ec59d2/windows-81-wont-standby-or-shut-down?forum=w8itprogeneral
Roger Lu
TechNet Community Support