Windows 8.1 sysprep error

Question

Hello im getting some errors whit my win 8.1 sysprep.
Here is the error log:
2014-01-03 10:00:43, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files\AMD\CCC2\Install\ccc2_install.exe. Err = 0x3
2014-01-03 10:00:43, Error                 SYSPRP Package Microsoft.Internal.Media.PlayReadyClient_2.3.1678.1_x64__8wekyb3d8bbwe was installed for a user, but not provisioned for
all users. This package will not function properly in the sysprep image.
2014-01-03 10:00:43, Error                 SYSPRP Failed to remove apps for the current user: 0x80073cf2.
2014-01-03 10:00:43, Error                 SYSPRP Exit code of RemoveAllApps thread was 0x3cf2.
2014-01-03 10:00:43, Error      [0x0f0082] SYSPRP ActionPlatform::LaunchModule: Failure occurred while executing 'SysprepGeneralize' from C:\Windows\System32\AppxSysprep.dll; dwRet = 0x3cf2
2014-01-03 10:00:43, Error                 SYSPRP ActionPlatform::ExecuteAction: Error in executing action; dwRet = 0x3cf2
2014-01-03 10:00:43, Error                 SYSPRP ActionPlatform::ExecuteActionList: Error in execute actions; dwRet = 0x3cf2
2014-01-03 10:00:43, Error                 SYSPRP SysprepSession::Execute: Error in executing actions from C:\Windows\System32\Sysprep\ActionFiles\Generalize.xml; dwRet = 0x3cf2
2014-01-03 10:00:43, Error                 SYSPRP RunPlatformActions:Failed while executing SysprepSession actions; dwRet = 0x3cf2
2014-01-03 10:00:43, Error      [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = 0x3cf2
2014-01-03 10:00:43, Error      [0x0f00a8] SYSPRP WinMain:Hit failure while processing sysprep generalize internal providers; hr = 0x80073cf2

Answer 1

Hi,
In addition to the KB provided by Yannick, I also would like to share the following link with you to better understand the cause of this issue:
Capture an Image for Deployment
http://technet.microsoft.com/en-us/library/hh824938.aspx
Please note the “Caution” part of this article:
Don't use the Windows Store to update your Windows Store apps before running sysprep /generalize. Sysprep fails to generalize the image in this scenario. This issue also applies to the Windows Store apps that are included with Windows 8 (for example,
Mail, Maps, Bing Finance, Bing News, and others). This can occur when you are customizing your installation in audit mode as the built in administrator, or when using a specific user account.
Sysprep /generalize requires that all apps are provisioned for all users. However, when you update an app from the Windows Store, that app becomes non-provisioned and is tied that user account.
Regards
Yolanda
TechNet Community Support