Windows 8.1 tablet

I received a Creative Cloud promo email today that said "Now you can do serious creative work whether you're on your phone, tablet, or desktop. Your Creative Cloud Profile lets you access your favorite creative assets from any device." I have a Windows 8.1 laptop for my office and a Windows 8.1 tablet that I travel with, and an Android phone. Can I install Creative Cloud on my Windows 8.1 tablet now (a Dell Venue 8 Pro), and my Android phone (an HTC One M8)? The last time I asked - within the past 2 months - I was told that I could not install on my tablet.

I just tried to install it with Photoshop, Illustrator, Indesign, Acrobat XI Pro and InCopy. Photoshop was first at bat, and the installation failed with the following message:
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------
ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546
ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable "C:\Users\Mark\AppData\Local\Temp\{E3394358-ED4F-4F67-A08E-77715B1F262E}\Photoshop_15_LS2 0_win32\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com
What's up with that? My tablet is 32 bit, not 64 bit. Is that the issue?

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Hello Phil,
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Windows 8 / pen tablet incompatibility

I'm coming from Photoshop CS3 on Win 7, which worked completely fine with my pen tablet (Bosto Kingtee 19MA), up to CS6 in Win 8.1 on a new computer.
The problem is: The pen works in literally every single application on this new system except Photoshop CS6 (not kidding, it even works in games). I'm pretty certain that this is a compatibility issue with a pen driver within Photoshop which is overriding the standard Windows Pen Tablet driver. And I was wanting to know how to disable the Photoshop pen driver and force it to use the standard Windows driver.
Now for specifics:
- Updating the pen tablet driver is not an option. Bosto appears to have no intention of releasing another driver for this tablet model and the existing driver mostly uses resources already in windows for settings, calibration and etc...
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- The cursor follows the pen on-screen, but does not respond correctly to contact or the operation of the secondary click button on the pen within only the Photoshop window. I've tried this with a separate mouse unplugged and also plugged-in and there was no change in behavior.
What I've done:
- Reinstalled the pen tablet driver with the latest (dated May 2013)
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- Verified that those settings are being ignored by Photoshop
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- I've attempted to update Photoshop but it is reporting that the servers are down.
- Related: I've manually un-blocked Photoshop from Windows Firewall - and there was no change.
So I'm wondering if there is an update or patch which allows Photoshop to use the standard Windows pen driver (even at the cost of pressure/angle resolution), a config file I can edit to make it look at a different driver, or is there something else I can try.

ISSUE RESOLVED:
For others who may encounter this issue:
These are the steps which I found worked:
1. Search C:\ for "wintab32.dll", this is a Wacom driver packaged with windows (I thought it was the Windows Standard pen driver, but it is not!). You must remove this .dll file for the Bosto Kingtee 19MA tablet to work in Photoshop CS6 in Windows 8 or 8.1.
Also: There are two instances of this file in windows! Be sure to only remove the one in Wow64, not the one in the System32 directory. (I'm using a 64 bit OS, and I'm not going to make any assumptions about this situation in a 32 bit environment.)
2. Run the TouchPanel Bosto driver installer again, this replaces the Wintab driver... apparently somehow...
3. Manually Install the following updates for CS6: (do not use the Application Manager, it doesn't seem to catch these updates (on my system at least))
(Starting from the bottom with 13.0.1.1 and going up in order by date)
Adobe Photoshop 13.0.1.3 update for CS6
26.2MB
11/7/2013
Adobe Photoshop 13.0.1.2 update for CS6
26.1MB
6/3/2013
Dynamic Link Media Server 1.0.1 Update for Windows
36.5MB
10/8/2012
Adobe Photoshop 13.0.1.1 update for Adobe Photoshop CS6
22.6MB
9/27/2012
4. Restart Computer after the 13.0.1.1 update per the dialogue box's request.
5. After the 13.0.1.3 update is installed, the Bosto tablet should be working in Photoshop and Win 8.1!
Important Note:
Pressure sensitivity-controlled brush size might not work particularly well, HOWEVER the pen input appears sufficiently functional enough for applications such line work and basic tap-equivalent-to-left-mouse-click functions (which is all I need it to do anyway). There may be some other settings pertaining to pressure gradients, but at this point I'm just glad to have this input tool back!

Windows 8.1 tablet

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