Windows 8.1 - Update consideration, resources, and known issues

This community KB article is being consolidated to help Lenovo customers who are early adopters of the Windows 8.1 update. This article will be frequently updated to include information on recommendation on issues that have been reported and are currently being addressed by Lenovo product teams. It is recommended that a backup of all data be made prior to starting the Windows 8.1 update.
Official Lenovo Windows 8 and 8.1 Support resources - list of officially supported systems, information on license keys, activation, upgrade / downgrade rights and more.
Update Drivers before upgrading to Windows 8.1. At this time Lenovo recommends that customers who are planning to install the Windows 8.1 update, first update to the latest version of device drivers and BIOS on the Lenovo support site and apply Windows updates. Lenovo customers who are using ThinkPad, ThinkStation, ThinkCentre systems may elect to use the System Update to accomplish the Lenovo driver updates before updating to Windows 8.1. System update 5.03 should be used. If system update is downlevel, it should first update itself to version 5.03. Windows 8.1 drivers are being packaged and made available for automated install through System Update; therefore initially a limited number of 8.1 updates may be reported through System update. Updated drivers can still be installed manually by downloading from the support site. Lenovo is currently working on the release and availability of Windows 8.1 drivers through system update.
Not finding 8.1 drivers for officially supported models on the Lenovo support site?  The driver list for some systems ( Helix for example) currently reflect a mix of drivers for Windows 8 and Windows 8.1. The Windows 8 drivers should work and have been tested, and compatibility designations are being revised to clearly reflect compatibility with Windows 8.1. This updating of descriptions is expected to complete in early November
SOLVED -SecureBoot advisory message appears in lower right corner of the screen after updating to Windows 8.1. This appears to occur if SecureBoot was not enabled when the update was installed. This community article may help resolve the issue. Microsoft has released an official solution here
Windows 8.1 update is not listed in the Microsoft Store. There are certain prerequisites that must be installed before the Windows 8.1 update will be installed. Be sure to run Windows update and install all updates. Reboot according to instructions, then re-launch the Windows Store and select Microsoft Windows 8.1 update. For additional information on updating from the Microsoft Windows 8.1 preview to Windows 8.1 click here. If the Windows 8.1 update is still not available, please visit support.microsoft.com
Windows 8.1 update fails with an error code. Try to refresh and ensure all Windows updates have been applied. If a backup of all data has already been made, customers may elect to reset back to factory, perform all Windows updates, update Lenovo drivers, and then attempt the Windows 8.1 update again. Please note: Reset back to factory will wipe out all data.
SOLVED - Black Screen with flashing pointer after install on some hybrid graphics equipped systems , S440/540, T430/530   W530 could potentially be affected. This issue has been addressed and Windows 8.1 updates on these models conducted after 10/29/13 should proceed normally. A Lenovo support tip for S series has been released to assist any previously affected customers. Another tip for T430/530 and W530 series is available, too.

I have a z580 Ideapad that came with Windows 8.0. Some materials on the Lenovo site indicate that this laptop should not be updated to Windows 8.1 due to provides with the video driver, other materials indicate that it is OK. Has the video driver issue been resolved? Are there other Windows 8.1 upgrade issues? Maybe I should avoid problems and just stay with WIndows 8.0.

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Windows 8.1 - Update consideration, resources, and known issues - You lost a customer

I bought my Ideapad U460s 2 years ago. Lenovo appears to be failing to provide support for Windows 8. Ridiculous. You have lost a customer and I will share this info with friends and family.
There have been no updates to the drivers or other software for my laptop. I had to download the fignerprint reader driver from another laptop to fix it when I recieved my laptop.
poor customer service will killa c ompany.

I have a z580 Ideapad that came with Windows 8.0. Some materials on the Lenovo site indicate that this laptop should not be updated to Windows 8.1 due to provides with the video driver, other materials indicate that it is OK. Has the video driver issue been resolved? Are there other Windows 8.1 upgrade issues? Maybe I should avoid problems and just stay with WIndows 8.0.

Window Vista Ultimate Updates - Error 80071A91 and 490

I can't update Windows Vista because of these errors, and I can't find any info on how to fix them other than buying registry software. Will this help? Any ideas? I have a T61p w/ Windows Vista Ultimate.
Thank you!

Quicktime doesn't open either and sends same error message

Next release after EPM 11.1.2 and known issues current 11.1.2

Good evening,
Does any of you know when the first main update/ main patch for EPM 11.1.2 is released?
(HSS/IR/PR/Essbase/Planning)
Does anyone know (major) known issues with the actual version? (I've red that it is not really stable yet and perhaps there are other issue you can mention)
Detlev

Hi Detlev,
11.1.2.1 was originally due for release (according to all the info) in Q4 10 and now it's due for Q1 11 ;-)
I have seen the following 11.1.2.1 items: DRM & Crystal Ball:
http://blogs.oracle.com/drmblog/2011/01/whats_new_in_11121_talleyrand.html
http://download.oracle.com/docs/cd/E17236_01/epm.1112/readme/cb_11121000_readme.html
Which indicates (to me, at least) the main patch/SP should be very close ;-)
Having used 11.1.2 there's lots of little annoying items which can impact the usability ... but nothing major from my testing .. as always read the README files and notes and be prepared:
http://download.oracle.com/docs/cd/E17236_01/nav/portal_1.htm
Good luck!

Windows 10 Upgrade Salellite - Resolving battery and power issues

My upgrade seemed to go smoothly until I tried to unplug my laptop and use it with the battery. It shut down even though it shows that I have 100% charge. It was working fine before the upgrade. When I put my model into the site it says that it is not compatible for the upgrade but otherwise everything seems fine so far except that I cant use my battery. Someone I know suggested that I might need to download a driver but I have no idea which one or if that is the problem. I would appreciate some help with this. I have Satellite C875-S7303. Model # PSCBAU-009005. If anyone knows what I can do that would be so great. Thank you!

Try these suggestions:
Resolving battery and power issues
Note that the article hasn't been updated for Windows 10, but the instructions are generally the same.

Bootcamp 3.1 and imac windows 7 64bit update not installing. Audio issues!

After many days of work getting the windows 7 working in bootcamp in my imac 27 (still with audio issues) I eagerly awaited the bootcamp update and imac updates.
Neither will install.
Then I find that according to tech support as of now I have to reinstall Windows 7 again for the updates to work!
It took me 5 full 8 hours days to get all my scientific programs installed and working, now I find I can't even simply update the drivers I need. I don't want to reinstall.
My only issues are audio.
Here they are:
1) The headset jack works fine on the Mac side, but in Windows 7, it causes the i7 intel CPU to go crazy. There is no CPU spike on the mac side.
2) The headset jack in the imac is a trrs jack. The same as in the iphone, a tri-band jack that has three bands, two audio out channels and one mic in channel. A trrs headset works fine on the mac side with using the headset mic (as in iphone) rather than the built in mic. (this provides much better quality for sound recording). I don't want to use a usb mike.
In Windows 7 the mic part of the trrs headset does not work.
3) In Windows 7 when going into audio devices recording, no audio mixer shows up, so when I do video or audio screen capture the only way to capture the sound is through the speakers and then back through the imac built in mic, rather than directly through the unit. (terrible sound quality) On the mac side the mixer element works fine.
Now I find from other imac users that even the new updates for the imac on windows 7 don't address and fix the audio issues. I am sure not going to go through 5 more days work only to find the audio issues still don't work.
I need these audio aspects to work properly though!
I have tried to get drivers for the cirrus logic audio card, but guess what there are none available and cirrus logic doesn't even recognize the board or offer drivers.
I have many windows programs I must have for my scientific research!I bought the top of the line Imac with all the bells and whistles because Apple promised that the machine could run Windows 7 in bootcamp natively!
It doesn't. This has been a nightmare of problems.
Is Apple going to step up to the plate and make good on their promises?
Does any one have a fix for any of the audio issues, or know how to install the new drivers without a complete reinstall of Windows?
Installing a few sound drivers and software should not require a complete reinstall. Getting the proper drivers for the headset jack audio in and audio out jack should be the most basic of fixes. Making the audio mixer work should be elementary.
If you are an Apple tech person or an Apple user that can help on these issues, please do!
Thanks, Dr. Duke
An American profesor in Europe.
PS I will post this under Imac windows 7 updates without a reinstall and under
imac Sound issues.

On another thread a few people have responded saying that their imac has the same situation, the cpu is going crazy and the imac gets hot with headphones or speakers plugged in. But this doesn't happen in the mac side.
If you have an late 2009 imac and don't have these audio issues, let us hear from you. If you don't, lay out the problem here.
Here is my last two cents in to the inquiry.
Not only does the cpu run crazy but the imac 27 gets very, very hot. Since I unplugged the headphones, it runs much, much cooler.
Certainly, some Mac engineers should take care of this problem, it seems it is universal on all the imac 27's and from what I gather, the smaller screened cousins too.
Also, we certainly want a stereo mix option for audio in or out, or what is called "what you hear" or wave out. Imac is supposed to be much geared to multimedia apps.
Finally, the mic jack part of the trrs set up MUST be fixed! A lot of manufacturers are going to headset combo jacks as they call them, mic in and stereo out on the same tribanded plug. But, the old single jack for mic in and single jack for stereo out are two tiny parts of the hardware and super inexpensive for the manufacturer. Why in the **** to go to the "advanced" triplug if the **** thing doesn't work.
Mac has a great reputation. I hope they remedy these problems right away.
Anyone whose imac 27 or 24 whose headset plug is working correctly. Let us know! I don't think anyone's is, but I think that few people understand that their cpu is running so much faster with the plug in, plus few even understand the combo jack and the triband, or trrs audio jack! Out of 4 audio technicians I talked to, not one of them knew what a trrs jack was or that you even have a mic in jack as part of the headset jack!
When I told one senior that it worked on the Mac side, he didn't believe for a while, thought my sound might be recorded from the onboard mic, but I proved it to him by tapping iaudibly on my iphone mic headset and and it showing up in garage band clearly and listening to big difference in audio.
As for a usb audio adapter, I am in a neon light environment and find that those adapters are more sensitive to electrical interference. Besides I want to use the headset jack as it was meant to be used!
Thats it.
Again, if anyone using an imac 27 and windows 7 64 or 32 doesnt have these problems, let us know! We are all anxious for a fix!
Best to all!

HT201210 On my windows pc I updated I Tunes and it failed. Now it won't open?

I'm leary of losing my music. I tried to download and install a new I Tunes and it won't install. 'apple mobile device failed to start'. What to do next?
It wants to know if I have sufficient privileges to start system services. How and what the??????
I tried it with the phone connected and the i pod connected and no success??

I read A lot of the same problem exists. No replies here that I can see. Maybe this place is a dead end as well?

Windows Server 2012 R2 NIC Teaming and DHCP Issue

Came across a weird issue today during a server deployment. I was doing a physical server deployment and got Windows installed and was getting ready to connect it to our network. Before connecting the Ethernet cables to the network adapters, I created a
NIC Team using Windows Server 2012 R2 built-in software with a static IP address (we'll say its 192.168.1.56). Once I plugged in the Ethernet cables, I got network access but was unable to join our domain. At this time, I deleted the NIC team and the two network
adapters got their own IP addresses issued from DHCP (192.168.1.57 and 192.168.1.58) and at this point I was able to join our domain. I recreated the NIC team and set a new static IP (192.168.1.57) and everything was working great as intended.
My issue is when I went into DHCP I noticed a random entry that was using the IP address I used for the first NIC teaming attempt (192.168.1.56), before I joined it to the domain. I call this a random entry because it is using the last 8 characters of the
MAC address as the hostname instead of the servers hostname.
It seems when I deleted the first NIC team I created (192.168.1.56), a random MAC address Server 2012 R2 generated for the team has remained embedded in the system. The IP address is still pingable even though an ipconfig /all shows the current NIC team
with the IP 192.168.1.57. There is no IP address of 192.168.1.56 configured on the current server and I have static IPs set yet it is still pingable and registering with DHCP.
I know this is slightly confusing but I am hoping someone else has encountered this issue and may be able to tell me how to fix this. Simply deleting the DHCP entry does not do the trick, it comes back.

Hi,
Please confirm you have choose the right NIC team type, If you’ve previously configured NIC teaming, you’re aware NIC teams usually require the assistance of network-side
protocols. Prior to Windows 2012, using a NIC team on a server also meant enabling protocols like EtherChannel or LACP (also known as 802.1ax or 802.3ad) on network ports.
More information:
NIC teaming configure in Server 2012
http://technet.microsoft.com/en-us/magazine/jj149029.aspx
Hope this helps.
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Windows 10 upgrade on Ideapad Y460p and compatibility issues

Hello World, After getting an upgrade from Windows 7 to Windows 10 on my Y460p, following features are not working - Slide NavVolume sensorsMute ButtonLenovo one key theatre Trackpad's scrolling (vertical)It seems like all the "non-key" features have been stopped. Whereas the same features (E.g volume adjustment) using keys are running fine. I first thought may be Windows 10 messed up the installations of those softwares, although all other things in my laptop was fine. I uninstalled and reinstalled few of the drivers for above features from my backup but still no worky. Im lacking idea on this ideapad. Pallav

I also upgraded my Y460p to Windows 10. Features 1 - 4 on your list are now not working. My trackpad's scrolling is working well as before. Did you check Synaptics settings? All the features on the list are apparently related to Synaptics trackpad driver. The new Synaptics trackpad driver installed by Windows 10 doesn't have any clue about the SlideNav and buttons on top of the keyboard on Y460p. Specifically it lacks a program named SynBtnAsst.exe which seems used to recognize SlideNav and extra buttons. I reverted my Synaptics driver to the one for Y460p. Now when I slide a finger along the SlideNav bar, the mouse pointer moves with it. Tapping on the SlideNav bar has the same effect as tapping on the trackpad. So I think the Synaptics driver for Y460p restored its abiliy to recognize SlideNav and buttons, but we still need updated SlideNav and other software to fully restore its functionalities. Since Y460p is an old model, I kind of exepext Lenovo will not release updated software for it any time soon or at all.

When I do a Google search Firefox will not connect me to the links. The only way for me to connect to the listed pages is to right click on the link and open in a new tab or window. I have reinstalled Firefox and the issue still remains.

I run windows 7 on a Gateway FX6000 series computer. This issue has been going on for some time. I have uninstalled and reinstalled Firefox. There are not any malware programs on my machine according to the scans I have run using Ad-Aware. If I use another browser I can connect to Google search links with no problems.

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

ITunes update i Cal and other issues

After updating to iTunes 10.4.1 the other day I can no longer sync my calendar events from my computer to my iPhone. When I plug in the phone, it takes away all the events in my calendar. Additionally, the update seems to have created problems with my "Mail" app. Whereas previous to the update I had two accounts--mine and my wife's--I now have four, and mail is bringing up dozens and dozens of old emails into my new mail box. Anybody else with the same issues? Is Apple preparing another update?

I am also experiencing app freezes, especially with the New York Times app which no longer seems capable of getting through a reading session without two freezes.
But I also having a lot of app that just quit without warning.
I hope this is something that is on the To-Do list for iOS 4.2

Windows users not seeing my attachments, and other issues

After being an Entourage users for years, I finally switched to Mail/Address Book/iCal/.mac combo when Leopard came out. After using Mail for a few weeks, I have some questions:
1. In Entourage, I could paste an image from the Clipboard (say, a screenshot via Command-Shift-Control-4) into a message, and everyone could see it. When I do that now, none of my Windows friends can see the image. All they get is a blank box with a red x in it. What are the methods in Mail that work for sending attachments?
2. If I get an email from someone, I want to know if they're already in my Address Book. Is there a way to do that? If I right-click on the person's email address, a drop down says "Add to..." and it will add them, even if they're already in my Address Book, which leads to duplicates and even triplicates. I find myself duplicating contacts virtually every day. In Entourage, if you clicked "Add to Address Book" and it that person was already in the Address book, it would toss up a window, saying that this address was already in there, do you want to view it, or add to existing contact.
3. No categories. If I get an email from someone that treats me with familiarity, but I don't recognize them, there's no way to go into my address book and tell what relationship I have with that contact. Client? Acquaintence? Purchaser? Relative I only met once 6 years ago? This is because there seems to be no way to attach a category to each contact. Once you have over 2000 contacts, it becomes difficult to remember what each one is there for. Did they purchase a product on my site? Or are they a vendor? Someone I met at a party? There is the Mail Group function, but those act more like Smart folders. But those groups aren't attached to the actual contact, so when viewing the All Contacts, there's no way of telling who's who. Even if there were simply a way to color each contact, those colors could act as a category, and one could sort by them. This is my major concern right now with Mail over Entourage. Any ideas on how you are handling this?
4. There doesn't seem to be any way to grab the entire mailing address in one Copy. You can highlight/copy the address, street and zip, and paste that into, for instance, a Dymo label, but you have to go back and grab the name separately. Any way to completely grab the mailing contact information?
5. If I search for, say, "Comcast" in the Address Book, I logically get all of the contacts that have "comcast.com" in their email address. But there should be a way where it gives precedent to the actual Comcast company contact, instead of having to scroll through hundreds of contacts to find the actual company. I'm finding this for many companies that happen to also have their name in the Notes section of many contacts. I guess I don't have a question on this point, just pointing out something.
Thanks for any tips.

It would help us help you if you posted the URL to the html file that holds the QuickTime file.
A QT MPEG-4 file should be viewable on a Mac or PC running QuickTime version 6, or higher. A 36 minute movie that is not set to "fast start" would require the entire file be downloaded prior to playback and that would take a few hours over my pitiful Texas dial-up connection.

Windows 32 . Kernel CPU Spike and Performance issues.

Hi
We have several oracle databases that run on windows 32bit OS. ORacle version 11.1.0.7.0. All of a sudden there is a spike in the Kernel cpu usage ( Goto task manager -> View -> Show Kernel times). The kernel cpu time is shown in red which is around 30 -40% in our case and is consistant.
On one of the databases our prior dba upgraded to patch29, and reloaded the dictionary and this solved the problem for some time.
Has anyone experienced this before , how can we resolve this. Any help would be appreciated.
Thanks

sb92075 wrote:
there is a spike in the Kernel cpu usage Kernel spike is OS issue; not lowly application.SB92075,
It is often user mode applications that drive the kernel mode CPU consumption. See the following two articles and the attached comments:
http://hoopercharles.wordpress.com/2010/06/16/systemkernel-mode-cpu-usage-what-is-wrong-with-this-quote/
http://kevinclosson.wordpress.com/2010/06/17/running-oracle-database-on-a-system-with-40-kernel-mode-overhead-are-you-normal/
To the OP,
With a Windows server, you can use a VBS script to drill into the specific session that is generating a lot of kernel mode CPU time. Part 1 of the two part series shows the output, while part 2 of the series shows the script that generated the output:
http://hoopercharles.wordpress.com/2010/01/09/drilling-into-session-detail-from-the-operating-system-on-the-windows-platform/
Charles Hooper
Co-author of "Expert Oracle Practices: Oracle Database Administration from the Oak Table"
http://hoopercharles.wordpress.com/
IT Manager/Oracle DBA
K&M Machine-Fabricating, Inc.

Windows 8 critical update crashed lost browser and all history and tabs how do i get old browser

Install Windows 8 Critical update; computer crashed and lost everything; Microsoft OS will not let me back into programs, keeps blocking me and gives me a temp password so I can still use PC. Had to reinstall FIREFOX, can't recover old browser and my very important tab. I can't get to backup file and Microsoft is unable to fix the problem, so I am starting from scratch. Tried to use Profile information but it contains only my current profile.
Hope you can help.

If you do not have the original profile folder and its contents, or some backup of that; there is not anything we can do to help.
*Do you have any forms of backup at all ?
*Did you sync with another device ?
I am assuming the original hard drive has been reformatted, or is totally unusable.

Petition to release updates faster, and fix issues

https://www.change.org/petitions/sony-release-android-updates-much-faster-and-fix-issues
Share this petition with anyone that owns a sony smartphone or tablet, because i believe this effects everyone.
Maybe this petition will proof sony that their poor sales are due them slacking, making them release updates much faster in future.
it also helps to tweat this petition on twitter to following hashtags #xperia #tablet #mobile #sony
i think sony makes awesome products, i would defiantly consider a xperia z in future, their only one problem sony is never up to date, and have lot issues bugs that can ****** anyone of easy.
i don't think its fair if jelly bean hits late april may for example, and android 5.0 gets released , and other brands like acer samsung asus etc push out updates much faster then sony does.
sony is by far the slowest updating their stuff, correct me if i'm wrong, anyway even if wrong they still way to slow, especialy considering the bugs surrounding their devices like the xperia tablet s or tablet s1
Solved!
Go to Solution.

Have anyone tried sending an email to the Xperia Blog (http://www.xperiablog.net) regarding the petition and asking them to write something about this?
It wouild generate some more buzz and perhaps a few more signatures.
UPDATE: I've sent an email to the Xperia blog asking them to write about the petition.

Windows 8.1 - Update consideration, resources, and known issues

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