Windows 8.1 Update from Windows 8 Giving Error Message During Installation

I was instructed to use a generic Windows 8.1 key, and then change it to my Windows 8 key after installation. But, at either 94% or 96%, it gives me the following error during the installation:
Windows 8.1 Update has failed.
I have tried everything online and can't find anyway around it. In the meantime, all of my Windows Store apps are broken, and thus I can't update from the Windows Store. I have the correct ISO files from http://microsoft.com/ and I even have the option to
install Windows 8.1 from a program that was automatically added to the "Classic Start Menu" that was presumably placed by Windows automatically. No matter how I attempt to install it, it fails. I would really appreciate it if someone would help me
soon.
Thank you,
Ben

Hi,
I was instructed to use a generic Windows 8.1 key, and then change it to my Windows 8 key after installation.
What's the meaning of it?
Did you update from Windows 8 operating system from Window store?
Please locate to %WINDIR%\Panther, see if there is any clue in the setupact.log and setuperr.log.
Meanwhile, please refresh or reset your original Windows 8 system to ensure it's complete and correct.
Then retry to update to Windows 8.1 from Windows Store.
Best regards,
Karen Hu
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

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