Windows 8.1 update messed up premiere elements?

I (unfortunately) updated to windows 8.1 yesterday, and my editor got messed up.
I usually run windows 8.0 together with premiere elements 9.0 with no problems, but now the layout/graphics of the timeline is messed up everytime I drag a clip to it (you can't see the tracks,. instead it shows a zoomed in picture of the time-marker)
When moving the mouse over that area I get lines on the timeline as well, and when moving around a few clips I have to zoom in and out to be able to see anything.
does premiere elements 9.0 not work with windows 8.1? would it help upgrading to premiere elements 11/12 etc?

TanjaSRJ
Premiere Elements 9.0/9.0.1 works fine with Windows 8.1 64 bit. But, it will be a 32 bit application running in the 32 bit compatiblity mode of the 64 bit system.
It is only Premiere Elements 10, 11, and 12 that are 64 bit applications running specifically in Windows 7, 8, or 8.1 64 bit.
But your issue appears to be one of display problems. Are you running Premiere Elements 9 as the 9.0.1 Update? Version 9 was distinguished for its display issues more so than other versions. Please install the 9.0.1 Update if you have not already.
The first line of troubleshooting is to assure that you have the latest version of the video card/graphics card driver according to the web site of the manufacturer of the card (or, if more appropriate, according to the web site of the manufacturer of the computer). If the driver is up to date, then delete the Premiere Elements 9.0/9.0.1 Bad Drivers.txt file.
The Windows 8.1 64 bit path to it is
Local Disk C
Program Data
Adobe
Premiere Elements
9.0
and in the 9.0 Folder is the BadDrivers.txt file that you delete.
After you close out of there and open a Premiere Elements project, the program will generate a new BadDrivers.txt file and hopefully the problem is gone.
Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path.
The rationale behind the deletion of the BadDrivers.txt file is found in post 10 of this older thread on the subject
http://forums.adobe.com/thread/732067
The concept of the BadDrivers.txt file and its indication have been a life saver for many, even for those who have versions of Premiere Elements other than 9.0/9.0.1.
Please review and then let us know the outcome.
Thank you.
ATR

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I have just got this error on my Windows 8.1 PC in Adobe Premiere Elements 13:"Premiere Elements has encountered an error" --> [c:\adobe\pre\main\mediacore\mediafoundation\api\inc\Keyframe/Keyframe.h-142]. I have found different solution on how to fix it, but it's still hard to find where to change "," to ".". When I try to change my .prel file to a .xml it all shows symbols, letters and numbers, not only numbers like a have seen others. I have a LLOOONNNGGG movie to fix. Can anyone help?

Hoerup
Thanks for the update. Sorry that the news was not better.
There are several cases of keyframe error 142 being reporting, some for version 12 and some for version 13.
In your case, we may be able to get some help from Adobe via its Adobe Chat since you have purchased, registered, latest version
Premiere Elements.13. Let us see what Adobe Chat can do for us. Please click on the following link
Contact Customer Care
Premiere Elements
Premiere Elements
Adobe ID, Signing In
Adobe ID, Sign In, Account Help
Chat Panel
If the link does not hold its set, then you will need to navigate to Chat Panel using the above links.
As of a moment ago, the Chat Panel was seen to be active. The titles are not ideal, but they do lead
to an active Chat Panel. I am hoping that the representative whom you reach can answer your question more
fully or transfer you to an Adobe group which can.
We will be watching for further developments.
Best wishes
ATR

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>new to premier
The Tutorial Links Page http://forums.adobe.com/thread/1275830 may also help
Plus...
Premiere Elements FAQ List (2 pages of FAQ as of September 2013) http://forums.adobe.com/community/premiere_elements/premiere_elements_faq?view=all
Premiere Elements TIPS List (6 pages of Tips as of September 2013) http://forums.adobe.com/community/premiere_elements/premiere_elements_tips?view=all

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See this help document:
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Best regards,
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This is an announcement. There is a separate discussion topic located here.
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http://www.nvidia.com/object/win7_winvista_64bit_195.81_beta.html

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Graphics
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4.9
Gaming graphics
2431 MB Total available graphics memory
6.3
Primary hard disk
231GB Free (466GB Total)
5.9
Up here I copied and posted my PC's spec's. Since upgrading to the new driver, my problems increased. I seem to experience more crashes than before. Happens randomly and I can not see a pattern.   (I have noticed dragging clips from one area to another on the time line is no-no)
JPR

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One
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main old man
Why? You should know why since I suspect you are getting constant pop ups of "this program is not compatible" with...."
Are you installing the program from installation files from an online download purchase or from a installation disc from box packaging of the product?
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Adobe Premiere Elements 4 Crash - Windows Vista

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My objective is to handle MOD files from a JVC Everio Hard Drive Camcorder with Adobe Premiere Elements 4.0 (PE4) as PE4 crashes after a little while when using MOD or MPG files.
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After some months of useless forums, reading, hardworking and frustration, I finally found a solution to the problem!! PE5 works quite well and no crashes have occurred so far....
Here it is. It's not straightforward as you have to use two different free programs but the method is simple to follow.
1. Transfer MOD video files from the JVC Everio camcorder to the PC.
2. Convert MOD files into MPEG2 files with the help of a freeware program (I used Converio)
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This free program is very simple to use and DV-avi files output is compatible with PE4 which is not the case with some other conversion programs.
As DV-AVI files are not compressed, they are more easily handled by video programs.
I havent been able to directly transform JVC MOD files into files fully compatible with PE4. If someone knows how to do this, please tell me.
In conclusion, I feel it is unacceptable that neither JVC nor Adobe offer the compatibility of their products. The information provided by these reputable companies is deceitful for unaware users and sometimes wrong.

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Anyone know what the updates were to Premiere Elements 9 in the upgrade sent down through AIR today?

See http://www.adobe.com/support/downloads/detail.jsp?ftpID=4929...
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The other day Adobe released the Premiere Elements 12.1 Update and encourgaged its use by all. However, little was cited for what the 12.1 Update was supposed to be fixing in Premiere Elements 12, other than "stability and performance" matters.
This morning I was working with Styles in the Expert workspace of Premiere Elements 12.1 and did not run into any problem creating the titles with text and Styles.
Before the 12.1 Update, editing Styles ran into problems in the Expert workspace that forced the user to toggle between Expert and Quick to get the text Style re-editing done.
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ATR

Peru Bob
Not so.
You apparently have not opened the link to read it. If you had, you would have seen mention of Premiere Elements 12.1 as well.
So, just in case the Adobe link was not opening for you to read it in part or entirely, here is a copy/paste of the relevant information
Photoshop Elements 12.1 update
The 12.1 update for Adobe Photoshop Elements includes the following enhancements and fixes:
Revel workflow improvements:
Improved Raw/PSD file upload experience. In version 12.0, Elements creates a JPEG proxy image in the user's catalog for any Raw/PSD files uploaded to Revel. In 12.1, this JPEG proxy file is hidden from the user. Elements creates this proxy file silently on the disk and deletes the file once it is uploaded to Revel. As earlier, the uploaded proxy file is mapped with the Raw/PSD file in Elements. This enhancement ensures that you don't come across duplicate media in the Elements catalog.
Ability to hide a library in your Elements catalog. This functionality comes handy when you want to selectively hide/show media from a friend’s library or one of your own libraries.
In earlier versions of Elements, any file deleted from Revel was automatically deleted from the Elements catalog. You now have additional options to manage such deleted files. You can now opt to delete the media from Revel, but keep it intact in the Elements catalog. You can also choose to delete the media from the Elements catalog as well as the hard disk.
Fixes for some Revel integration issues in version 12.0. Improved performance and integration stability.
Optimized Revel integration first-launch experience.
Addressed the delay observed in version 12.0 while downloading files to the Elements catalog.
Addressed an issue related to the pressure sensitivity sensor in N-Trig pens included with Sony laptop computers.
Addressed an issue that caused slideshow previews to appear blank in Photoshop Elements 11 and 12.
Numerous performance and stability improvements.
Adobe Premiere Elements
The 12.1 update for Adobe Premiere Elements includes the following enhancements and fixes:
Revel workflow improvements mentioned in the Photoshop Elements section above
Addressed an issue related to iPhone 5s slow-motion video upload to Revel
Addressed an issue that caused some music score to end abruptly
ATR

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There have been no hardware changes. The only software changes have been the update to XP (from sp2 to sp3), and periodic (unspecified) automatic software updates. Is Premiere Elements not compatible with sp3, or is something else going on? I need a clue as to where to look.

This is aimed a Premiere Pro, but may help
First, work through all of the steps here http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with the DETAILS asked for in the questions at the end of that link
Pay special attention to Question 1 - the Codec used in the file
You say "avi from a digital camera" which usually means it is not DV AVI Type 2 file, but instead is some other compressed type of file hiding in an AVI wrapper
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Mpeg 2 encoder premiere elements 9

how they hell do I get my self out of this nightmare I'm trying to put together a movie from clips and I have to activate the encoder for mpeg 2 so I don't have internet on my pc but when I got the web site on my laptop I get a sorry this page is available page and then what am I supposed to do just trying to find anything on premiere elements 9/Photoshop elements 9 is next to impossible is there a phone number I can call when I installed my Microsoft office word I called a activation number and given the code over the phone and it work why don't you guys work harder on customer service

jensritchie
Thanks for the reply.
It sounds like you have a desktop computer rather than laptop. What is the background on this....had you been running Premiere Elements 9.0/9.0.1 with the MPEG2 activation and then suddenly lost the MPEG2 activation or something else?
Are you running Premiere Elements 9 as the 9.0.1 Update? You can use Help Menu/Update for that or download the 9.0.1 Update from
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I suspect that the following is what you need to get online to succeed at that MPEG2 activation.
Encoder activation
But, all roads appear to lead to at least one time online for that computer. However, if you have another computer with Internet connection, you might consider downloading the 9.0.1 Update, transferring it to a USB Flash Drive, and then using that to install the 9.0.1 Update on the computer without the Internet connection. Again, no guarantees for success with the MPEG2 activation consequences. But worth a try. By the way, somewhere along the line did you say that you had the latest version of QuickTime installed on this computer?
Please update us on your progress when you get a chance.
Thanks.
ATR

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hamishandanydanyarecool
You are never going to believe this.
Up to the last time I used my Windows 7 64 bit computer with Premiere Elements (about 1 am this morning), I was having no problem with the display.
Just now I went to do some troubleshooting with a .wmv file that I use all the time for mini test runs only to get 1/2 the display.
Windows Updates
and what was described as
Microsoft Windows
Security Update for Microsoft Windows (KB2803821)
7/11/2013
was found and deleted and solved the problem. Apparently the KB number is different in Windows 7 than XP. In my Window 7 64 bit, the KB number to be deleted was KB2803821. In Windows XP, I was told it is KB2834904.
ATR
Things are now back to normal.

Windows 8.1 update messed up premiere elements?

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