Windows 8.1 update-WON​'T for satellite laptop-hel​p!

I have been trying to update my windows 8.1 to the latest 8.1 update for x64 based systems (KB2919355).  I got the message that I needed to update to this along with a security update needed for windows explorer 11 (KB2936068).  I have tried to download it the past 8 hours with my antivirus turned on and off and it says it was not downloaded, try again.  I have been trying again for the last 8 hours and have run out of patience.  I tried from my computer's windows update and have tried from Microsoft Windows stand alone download site and still can't get it to download.  The green bar goes across for about 10 minutes and then says it was unsuccessful and try again.  I have a Toshiba Satellite S55-A5295 model with plenty of Ram and hard drive memory.  I have also tried both over my wi-fi and hardwired to my cable modem via ethernet cable-again to no avail.  I called Toshiba and they want to charge me to help.  I called Microsoft and they want to charge me to help.  Their price is about 1/4 cost of my computer, and my computer is only 6 months old.  Toshiba tells me the warranty only covers hardware--not software like Microsoft Windows updates.  PLEASE HELP!!
[email protected]

Satellite C855-S5347
KB2919355 is essential.
I suggest you restore the hard disk to its original out-of-the-box contents as follows.
   Settings > Change PC settings > Update and recovery tab > Recovery tab > Remove everything and reinstall Windows
And then upgrade to Windows 8.1 by carefully following these instructions.
   How to Update from Windows 8 to Windows 8.1
-Jerry

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