Windows 8.1 upgrade from windows 8

I am unable to upgrade to windows 8.1.
When trying to update it is showing 'Something happened and windows 8.1 couldn't be installed. Error Code 0x8024401c
I tried 'net stop wuauserv' and 'net stops bits' from command prompt with admin privileges. Still same error.
Please provide the solution.

Hi,
This error means that your PC couldn't connect to the Windows Update servers.
Please try this Windows update troubleshooter:
http://go.microsoft.com/?linkid=9830262
Then, if there is any third part security applications, please disable it or remove it to check the results.
Also, we can try the update in Clean boot mode to avoid 3rd part conflict:
How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista
http://support.microsoft.com/kb/929135
Kate Li
TechNet Community Support

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