Windows 8.1 will not activate on HP19-2113w after system refresh.

Everything was working fine on my PC.  Then the other day it crashed and said there was a disk error and that it had to scan the whole drive to find the error. It finished scanning, but windows 8.1 would not load sucessfully.  Therefore I did a system refresh thru HP recovery.  After doing that windows would start up normally, but I lost my activation.  When I tried to activate the response was "Key doesn't work try again later" or something like that.  Kept trying, no luck.  I thought it may have been an error with the system refresh, so I did the total system reset (after saving personal data).  Now I am having the same problem with activation, and If I try to navigate the normal way to the activation screen, the screen disapears.  I can get to activation using command prompt.   but key still does not work.  The key I am using I retrived from my BIOS data.  Also, I ran the refresh and reset from the origional hard drive partition.  I hope someone has a solution to this.  Thanks is advance Bill   

Hello , Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I have read your post on how your desktop computer will not activate after performing a system refresh, and I would be happy to assist you in this matter! In order to correct this issue, I suggest following the steps in this resource on Windows 8 product activation, which should help to activate Windows 8.1 on your system. Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards

Similar Messages

  • Windows 8 will not activate with new SSD (second) hard drive

    I added a new SSD drive in the second hard drive bay. I used the HP restoration media to install Windows 8 on the new SSD drive. Windows 8 will not activate. After spending 90 minutes on the phone with HP support (and paying $150), they told me to contact Microsoft. After spending some time with Microsoft, they told me that the Windows product key is being locked by HP, and there is nothing they can do.

    Hi badgerbuzz,
    I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
    If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
    Regards,
    George
    I work for HP

  • Upgrade Windows 8.1 computer without key when Win 10 will not activate

    I understand that activation of Windows 10 is not necessary but concerned about production build not activating.  My Win 10 Enterprise install shows not activated and will not activate even after keying new activation key found on these pages. 
    My concern is the target computer is a Dell 660s that I bought for cheap off the shelf at Best Buy.  Purchased with Win 8 installed and shortly after upgraded to 8.1 with no activation problem.  The computer does not have a label on it with the original
    Win 8 key on it.  I assume it is a legitimate copy of Windows given where it was bought and showed no activation problem with 8.0 or 8.1.  I bought the computer just as a Windows 8 learning tool, so was anxious to use the Win 10 Technical Preview
    on it.  I have had many problems with the computer not rebooting after updates to the Preview have been installed.  Just blank screen with no Post.  Sometimes boots after many retries - usually with a message that the previous boot did not make
    it past a certain checkpoint.  It does seem to boot with 1 or 2 tries if I open the computer and use the jumper to clear CMOS.  Tried that mostly due to the no Post messages.  Maybe coincidence that it takes less tries to boot after the CMOS
    clear.  Don't know if the problem is due to Windows 10 or a glitch developed in the Dell computer itself.  Suspect the later because I tested by replacing the hard disk with an empty formatted one and tried booting Win 10 and Win 8 boot images from
    the DVD drive with no success.
    But to repeat after rambling on, my main concern is whether Win 10 will activate when the production version is released and not having the label on my computer to enter the previous Win 8 key and past the Dell support time period.
    Note: I tried to thank both responders at this point; but the 2nd person response gave 'unexpected error' when I tried to submit.  Problem has been solved. 5/1/15

    Ordinarily there should not need to be a key needed.
    I am running the pro version on an old netbook and enterprise in a virtual machine
    neither asked for a serial to install and updates have been smooth lately, but I have had to make clean installs of both since the original preview was released
    glad I could be of help, feel free to come back to the forum in case you need more help
    Place your rig specifics into your signature like I have, makes it 100x easier!
    Hardcore Games Legendary is the Only Way to Play!
    Vegan Advocate How can you be an environmentalist and still eat meat?

  • Windows 8.1 will not recognise my buffalo removable hard drive

    the hard drive worked until I had my laptop camera fixed & they have removed the driver & now it wont recognise it at all

    Hello , Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I have read your post on how your desktop computer will not activate after performing a system refresh, and I would be happy to assist you in this matter! In order to correct this issue, I suggest following the steps in this resource on Windows 8 product activation, which should help to activate Windows 8.1 on your system. Please re-post with the results of your troubleshooting, and I look forward to your reply!
    Regards

  • Trial will not activate

    My adobe photoshop CS3 trial from my adobe creative suite 3 master collection 30-day trial will not activate, so i am unable to use it. Here are two screenshots of what i do and what happens, please help. http://img.photobucket.com/albums/v136/falassion/ptspprob1.jpg
    http://img.photobucket.com/albums/v136/falassion/ptspprob2.jpg

    > it might, as it's not supported
    From
    http://www.adobe.com/education/products/creativesuite/faq.html
    Do Adobe Creative Suite 3 applications run on 64-bit versions of Windows
    Vista?
    While Adobe Creative Suite 3 software is natively 32 bit, these
    applications will run on 64-bit versions of Windows Vista. For an
    in-depth overview of 64-bit computing and its value, see this blog from
    Scott Byer, Adobe Photoshop software architect.
    Bob

  • Upgraded to LG G2, Will not Activate (Pending Order...)

    I upgraded my old phone (Blackberry Curve 9330) to a LG G2 and my husband's old phone (Casio G'zone Commando) to the Droid MAXX on 10/26/13.  I received both phones via FedEx yesterday (10/30/13).  I followed the set-by-step instructions included with my purchase confirmation packet - charged my new phone with the phone's enclosed charging cables, backed up my old phone, turned OFF the old phone, called the automated system at 877.807.4646 using my son's phone who's on his father's account, and was told everything was "confirmed" and "activated".  My SIM card was pre-installed by Verizon and an additional 4G SIM card was included in my "welcome packet".
    I turned my new phone ON, set up the language as ENGLISH (United States), hit "NEXT" and the phone displayed it's message of "Please wait while we activate your new phone.  Remember to turn off your old phone if you are moving your phone number from your old phone to this phone."  So, I wait.... and wait.... and wait... and wait.... 10 mins, 20 mins, 45 mins, an HOUR and it's still displaying the above message.  After an HOUR and a HALF, I get a message on the phone stating, "Sorry, we're having trouble activating your phone.  Make sure you have good signal (multiple bars) and try again.  If you are indoors, try moving closer to a window or going outside."  So 3-4 bars out of 5 isn't enough to activate the phone?!?.  I live out in a rural area, but within 2 miles of my cell tower; we have no high speed internet other than satellite or Verizon's sub-par "Mi-Fi" (which is what I have, sadly).  In the last 14 hours, I have burned through 1.5 GB of data trying unsuccessfully to activate a $550 phone!  I have powered the phone OFF, removed the SIM card and started all over again - 15 times now - and still, my phone will NOT ACTIVATE!
    Forget about Verizon's online tech support - when trying to use the online chat session, I receive a message of "no available specialists at this time"... I have no other phone to use (at the moment) because I have no landline, my husband is an OTR trucker and is clear across the country right now with his old phone, and my son's phone is with him at school.  I cannot activate the phone through my Verizon Wireless online account because my phone number is listed as "PENDING ORDER".... so, what is one supposed to do to activate their phone?  Drive an hour into town and burn through $30+ of fuel to have some snot-nosed kid do it for you?  Sit and struggle through their online account burning through their data waiting on the next "available specialist" to assist you?  I'm still 10 days out from my data to reset for the new cycle and I'm about to incur overages because of Verizon's terrible service.
    Verizon - with the amount of money you are making off of consumers (like me!) who pay $200-300 a MONTH for service and spend $500-600 for DEVICES, I EXPECT to receive AVAILABLE service and WORKING devices!  This is unacceptable and down-right robbery on your company's part!  But for those of us who live in rural areas and are VERY limited in our choices, we are expected to just accept and take it.  NO!  I will NOT just sit here and take it and I want what I PAID FOR!  Fix your system, your towers, and your customer service!  And please don't try and pacify me with your generic boilerplate responses of empathy - I want my phones working NOW!

    Good morning DAW430,
         Thank you for sharing your wireless concern with us. We want you to have the best wireless experience in the world with us. Clearly, this wasn't the case from you posting. Rest assured as we are here to make it right. May I ask were you able to get your device activated? If not then please advise so we can check into alternative options to ger your device activated. Also, may I ask have you check your data allowance to ensure that there isn't data overages on your account. 'I'm looking forward to your reply.
    Thank you...
    ArnettH_VZW
    Follow us on Twitter @VZWSupport

  • HT4623 Please help, updated my phone and it will not activate at all. I did buy my phone from an Apple/store. I use my phone for work.

    After updatung my phone now it will not activate. please help

    Take it to the nearest Apple Store or Reserve an appointment to a Apple Specialist!

  • I have a version Adobe pro 7, my old computer hard drive failed tried to install on my Windows 8.1, will not start up error message

    I have a version Adobe pro 7.1, my old computer hard drive failed, tried to install on my Windows 8.1, will not start up get error message? any solutions?  It worked perfectly fine on my old computer which was windows 7.0

    Hey,
    I am sorry but Acrobat 7 is not at all compatible with Windows 8. For this, you will need to upgrade your Adobe Acrobat version.
    For better understanding, please refer this kb file:
    Compatible web browsers and PDFMaker applications
    Regards,
    Anubha

  • HT1349 The photo option in ICloud on my computer will not activate (it is grayed out as an option). Any assistance in getting my photos from my incloud on my iphone and ipad to my computer

    The photo option in ICloud on my computer will not activate (it is grayed out) after I load the Icloud download. My Ipad and iphone are sharing my photo  stream photos but cannot get to my computer. I read all the instructions and reloaded Cloud 2 x but again will not activate the photo sharing piece.

    I don't have a Recently Added playlist.  However, I discovered that the file I had named Eating Healthy was given the name You Can Enjoy Eating Healthy when it copied to iTunes.  I'm guessing iTunes pulled the full name of the piece from the internet.  Upshot--the mp3 did transfer to iTunes on all 3 tries, but I was looking in my alphabetized list under E, not Y, so I didn't see it there.  Thanks for your help. 

  • My old computer had itunes and downloaded songs that I put on my ipod. My old computer got replaced years ago without saving hard drive info or passwords and my iPod burnt out and will not activate. How can I get access to my old songs on new computer.

    My old computer had itunes and downloaded songs that I put on my ipod. Well, my old computer got replaced years ago without saving hard drive info or passwords and my iPod burnt out years ago and will not activate. I now have a new computer and iPod and I have an iTunes account on my iPhone5. How can I get access to my old songs on new computer? Are they lost for good? I have no info about my old computer and old account.

    Downloading past purchases from the App Store ... - Support - Apple

  • Why is my iphone 4 suddenly not working after being forced to "restore to iTunes" and automatic update to iOs7. Phone has been restored, reset and recovered. Will not activate to server. I need a new phone Apple!!

    I heard about all the problems with the new iOs 7 update but also heard Apple would force me to do it. I tried to update but didn't have enough space. Had to delete ALOT of my apps and still not enough space. Phone was working perfectly fine and message pops up that "I will not have any service until I restore to iTunes. I plug into laptop to restore and it forces me to update to iOs7. Takes 3 hours. It updates but phone doesn't restore. Have tried all the troubleshooting tips:reset to factory settings, recover etc. Got a new SIM card because it said I don't have one but I do. Apple support wouldn't help me because I was out of warranty, and said I would have to pay. Went to the Apple store and they couldn't fix it and said "it's a hardware issue" that will cost me $170.00+.  I FIRMLY BELIEVE THAT THE NEW iO7 FRIED MY PHONE'S HARDWARE. The phone is on the HELLO stage and keeps searching but will not activate to server- it's temporarily unavailable. Have tried multiple times.I have a 3 year contract with Rogers and the phone is less than 2 years old. Apple needs to take responsibility for crashing my phone. I NEED A FREE NEW PHONE!!!

    Restore it to factory settings, then set it up from your back up. Did this last year when I got my new iPod, and it worked. I have no idea why syncing OTA can sometimes glitch, but hopefully this will help.

  • Windows 8.1 will not allow me to join a domain Setting up a new 2012 server, and am trying to join laptops running Windows 8.1 to this new domain. When I go to properties for This Computer, Join a domain wizard is greyed out. Can I join a Windows 8.1 com

    Windows 8.1 will not allow me to join a domain
    I am trying to join laptops running Windows 8.1 to  domain. When I go to properties for This Computer, Join a domain wizard is greyed out. Can I join a Windows 8.1 computer to a domain?

    Have you verified that your Windows 8.1 is a Pro or Enterprise edition? The Basic edition cannot join a domain.

  • Windows 7 installation will not recognise the Bootcamp disc!

    I have a 2008 Macbook running Snow leopard.
    Installed Win 7 via bootcamp but when I insert the Mac Snow Leopard disc to install the Bootcamp drivers etc after the Win 7 install has succeeded, the Windows 7 installation will not recognise the disc!
    Any ideas
    Thanks in advance

    If you used your Leopard DVD then it won't work.
    As ScuseMe said only the OSX Snow Leopard DVD contains the drivers for Windows 7.
    Stefan

  • Windows 8.1 will not run my install CD for Photoshop 5.0. What can I do ?

    Windows 8.1 will not run my install CD for Photoshop 5.0. What can I do ?

    i'm not sure your expectations are realistic.  ps 5 was designed for win95.
    you can't fault adobe for failing to design ps 5 so it would be compatibile with an os that wasn't in existance when ps 5 was released. 
    to be sure, adobe did not  warrant their software would work with all future operating systems.  and no other software company can or does make such a claim.

  • Windows 8.1 will not download iTunes setup file

    Windows 8.1 will not download iTunes setup file. It asks if I want to save the file. I click yes but it doesn't download. Tried numerous times on my new Toshiba Qosmio computer.

    See the Further Information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
    tt2

Maybe you are looking for

  • J2EE cluster error while deploying "EAR" file from SDM tool

    Hi all, I am new to CRM ISA development side. I am learning how to build b2c ear file base on b2c.ear and then how to deploy through SDM. Everything is working fine till build tool. Successfully build my own b2c_ashish.ear file. then I started SDM GU

  • Could someone clarify some questions I have about the download folder?

    I use my computer mainly for audio recording. I'm constantly downloading updates to virtual instruments, updates for programs, new applications, etc. Once I download something and install it, can I delete the file from the download folder? If it's an

  • Connecting Virgin V+ box to apple tv

    Hi I am considering purchasing an APTV, however, i do not have an HD tv. Is it possible to connect the apple tv to the V+ box that has an HDMI connection and then use my existing scart connection on my tv to watch aptv content. The tv is a Sanyo crt

  • Calculate the date range from entered date

    HI My requirement is to get the data in a perticular intervals of posting date. Directly we can create a variable with interval on posting Date to have the required data but Here we need two have two varibles because in one varibale user enters posti

  • How can you "Add document" in shared documents without allowing editing the page ie Contribute?

    Hello Community     Using SharePoint 2010 Server and the UI, when you click "Site Actions" - "New Site" and you create Team Site that that is a Sub-site.      When you create the Visitor, Members and Owners groups how can you allow the user to add a