Windows 8.1 will not install on my HP 2000-2b53CA
I have googled and tried every fix I have seen on the net but no matter what I can't upgrade to Windows 8.1
No matter what I do I get "Something happened and the install of Windows 8.1 can't be completed."
I have no peripherals installed, not even a printer.
I have all Windows 8 updates installed.
Hi.
I am facing same, I came to know that win 8 enterprise version is not upgradable to 8.1
Sinan
Similar Messages
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Windows 8.1 will not install the driver for Officejet 6310 All-in-One
Have downloaded the driver from the HP website, but it will not install. The download wizard "detected a problem with the driver software" but did not say how to resolve it. The option to download the software was still available, so I did that anyway. When attempting to execute from my hard-drive, extraction occurs, followed by a delay, and then a message that reads "This application has requested the Runtime to terminate it in an unusual way". This is in an error box headed "Microsoft Visual C++ Runtime Library". Can anyone help please?
Hi AB-Comp,
Welcome to the HP Forums! I understand that your are seeing the error The download wizard "detected a problem with the driver software". I am happy to help you with this issue! I have some questions for you:
What Operating System are you using? Windows or Mac? What version?
Can you make copies with the printer?
How is the printer connected? Wireless, Ethernet, or USB?
Is the power cable plugged into a surge protector or directly to the wall outlet?
Hope to hear from you, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping! -
Windows 8.1 will not install WSUS Updates
Hi, I have an issue with Windows 8.1 clients using WSUS.
I have had a GPO set up to apply to All my computers in my domain, majority of them are Win 7 and WSUS is working perfectly, updates are downloaded and installed automatically and when user shut down, they have the install updates and shutdown option.
Settings in the GPO are: auto download and schedule the install everyday at 10am from a local WSUS server.
These settings as stated are working perfectly fine on Win 7 clients and updates are installed with no user intervention.
However, with the Windows 8.1 clients, the updates are downloaded to the machines from the WSUS server but they are not installed on the computer. There is no option to update and restart or update and shutdown they just sit in Control Panel\Windows Update
until someone manually goes in and clicks install updates.
I have installed the required updates onto my WSUS server for Win 8.1
I have ensured the GPO is applying to the machine which it is, i have also tried settings the 'Install during automatic maintenance' option in the same policy and configuring all options under maintenance scheduler and still nothing.
I can see that the settings are applying to machines via RSOP and the settings are set and unchangeable in teh relevant areas of Windows.
Automatic Maintenance runs and the time and date stamp for last run time changes but the updates are not installed as part of this and they are still sat in Windows Updates with the 'Install Updates' button. UNLESS i MANUALLY run the Maintenance process
from Action Center
Obviously i don't want my OS update plan dependent on users having to manually navigate to install updates and all this works fine on Win 7 clients.
Any advice?Is this related?
http://blogs.technet.com/b/wsus/archive/2013/10/08/enabling-a-more-predictable-windows-update-experience-for-windows-8-and-windows-server-2012-kb-2885694.aspx
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!) -
Windows 7 drivers will not install for Printsmart B209a
Ok, I have tried to solve this for the better part of 2 days on my own.. I have tried every solution I can find by google and forums..
In the device manger it show that my printer drivers are not installed, when i try to install them Windows tells me the drives are not digtally signed and I and not it's not sure they are committable with my printer.. When I tell it to go ahead and intestinal them it tries then tells me it can not due to one of the above..
I have uninstalled the drivers and reinstalled them so many times I have lost count.. I have used a uninstaller to make sure I got every little piece of the driver I can find..
Now when I try to install them, it hangs at about 89% and tells me it is waiting for a SPL response from the printer.. and that never happens.
So can someone please help me with these two problems..
Thanks in advance for your knowledge, time and effort..Make sure that you run the correct OS bit version download for your computer. Do you have 64 bit or 32 bit win 7? did you install software by cd or online?
if it hangs at 89% , that means your firewall is limiting the installation.
what is the brand of your anti-virus software?
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : ) -
Windows XP-Pro will not install on my new P965 Platinum
I hope someone can help me with my problem.
It seems that everytime i try to install Windows XP-Pro after the initial
drivers setup i get this Error Message:
A problem has been detected and windows has been shut down to prevent
damage to your computer.
If this is the first time you've seen this stop error screen, restart
your computer. If this screen appears again, Follow these steps:
Check to be sure you have adequate disk space. If a driver is identified
in the stop message, disable the driver or check with the manufacturer
for driver updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates. Disable BIOS
Memory option such as caching or shadowing. If you need to use Safe Mode
to remove or disable components, restart your computer and press F8 to
select Advance Start up options, and then select Safe Mode.
Technical Information:
*** STOP: 0x0000007E (0xc0000005, 0xF78350BF,0xF7C81208,0xF7C80F08)
*** PCI. sys-address F8350BF base at F782E000, Datestamp 3b7d855c
This is a new build with a Samsung Spinpoint SP2504C SATAII Drive but
when this occurred i thought that it might be the drive that was the
problem.So i therefore put it i my Old PC and tried to install Windows
XP-Pro onto it which i did with no problems at all.
I then put the drive back in my New PC where it Booted Up First Time and
runs OK and i have even installed Software onto it.In fact i am using at
this very minute as i type.
Unfortunately when i still try to Reinstall Windows XP-Pro on my New Build
with my P965 i get the same Error Message as above.
Can anybody please help.
Thanks
P965 Platinum
Intel Core 2 Duo E6300
Samsung Spinpoint SP2504C SATAII
Corsair 1GB DDR2 Twin2X(5x512MB)
inno3D GeForce 7600GT
Creative Sound Blaster X-Fi Extreme Music Sound Card
NEC ND-3520 DVD
Arctic Cooling Freezer 7 Pro
Thermaltake Toughpower 600W
Thermaltake Tsunami Dream CaseQuote
I hope you don't mind me asking this question for Jack the Newbie.
You say i have to use a Windows XP-Pro Install-CD that includes SP2 as well as the JMicron driver for the JMicron IDE-Port which i have my Optical Drive connected to.I know this is telling me how to fix my problem, but what i would also like to know is WHY do i have to install it with SP2 & the JMicron driver like this on my P965 when it installed on my old pc with just the XP-Pro Install-CD.
Your Windows Installation CD should be as up to date as possible, especially for newer hardware. SP1 is from 2002, SP2 was released in 2004. Neither SP1 nor SP2 install CDs provide the proper drivers for the JMicron chipset used on your mainboard. I cannot give a detailed list about the differences between SP1 and SP2. I just know, that there are a lot of problems when people do not use SP2 on Intel 975/965 Chipset-boards which where released in 2006.
When you say that your installation works fine on your old PC I believe you. It worked on my old Laptop too. However I was not able to install XP Pro on my 975X-board without SP2 at all until I upgraded my Installation CD.
Quote
Garfield,
I had exactly the same problem--because I had my optical drive hooked up to a Promise IDE controller, rather than to a mobo IDE connection. Turns out the Promise will read and write the optical drives OK, just won't boot from them properly. And, somehow, that affects Windows Setup.
I don't know anything about the JMicron and the need for SP2. But, as you can see from my sig, I'm using XP Pro SP1, and once I moved my NEC 3500 back to the mobo IDE (as secondary behind my IDE hard disk) everything worked like a champ.
Just my $.02.
Stahlwird
To relate Garfields problem with your solution is a mistake. Your board does not use any JMicron hardware, has NVidia chipset instead of Intel and an AMD CPU. Your are talking about a totally different Setup here. -
Windows 7 Pro will not install on iMac after HD replacement.
I have a late 2009 iMac on which I have OS X 10.8 Mountain Lion and ran Windows 7 Professional in Bootcamp. My iMac wound up having a defective hard drive which was just replaced last week under warranty. The problem is now I am unable to install Windows 7 in Bootcamp. I use the Bootcamp assist to partition the HD, it goes through the motions of installing Windoes 7 but at a certain point after 2 reboots and just before it would say Windows is setting up your computer for first use the screen goes black and nothing happens. The iMac is still turned on because if I hold the power button down I hear it shut off. When I turn it back on I can see that Windows was not fully installed.I tried to see what it says running in safe mode, and then I can see that it wants to continue setting Windows up but I get a message that Windows cannot be installed in Safe Mode, and I should reboot but then I get the black screen again. I've tried to repair the installation but to no avail. I've done this using both 32 bit and 64 bit with full disc of Windows 7 Professional but neither work.
Does anyone have any idea what could be wrong and what I can do to rectify this problem? Thanks in advance for any help.Quote
I hope you don't mind me asking this question for Jack the Newbie.
You say i have to use a Windows XP-Pro Install-CD that includes SP2 as well as the JMicron driver for the JMicron IDE-Port which i have my Optical Drive connected to.I know this is telling me how to fix my problem, but what i would also like to know is WHY do i have to install it with SP2 & the JMicron driver like this on my P965 when it installed on my old pc with just the XP-Pro Install-CD.
Your Windows Installation CD should be as up to date as possible, especially for newer hardware. SP1 is from 2002, SP2 was released in 2004. Neither SP1 nor SP2 install CDs provide the proper drivers for the JMicron chipset used on your mainboard. I cannot give a detailed list about the differences between SP1 and SP2. I just know, that there are a lot of problems when people do not use SP2 on Intel 975/965 Chipset-boards which where released in 2006.
When you say that your installation works fine on your old PC I believe you. It worked on my old Laptop too. However I was not able to install XP Pro on my 975X-board without SP2 at all until I upgraded my Installation CD.
Quote
Garfield,
I had exactly the same problem--because I had my optical drive hooked up to a Promise IDE controller, rather than to a mobo IDE connection. Turns out the Promise will read and write the optical drives OK, just won't boot from them properly. And, somehow, that affects Windows Setup.
I don't know anything about the JMicron and the need for SP2. But, as you can see from my sig, I'm using XP Pro SP1, and once I moved my NEC 3500 back to the mobo IDE (as secondary behind my IDE hard disk) everything worked like a champ.
Just my $.02.
Stahlwird
To relate Garfields problem with your solution is a mistake. Your board does not use any JMicron hardware, has NVidia chipset instead of Intel and an AMD CPU. Your are talking about a totally different Setup here. -
I am trying to upgrade from Windows 8 to 8.1. The download got at far as 61% complete, then notified me that it could not continue until I uninstalled MS Office 2010 Starter. I do not have this software and it is not in the list of programs that I can uninstall.
I have very few programs as I use this computer for one main task so try to keep it very clean. I remember that when I bought the computer it came with MS Office 2010 Starter, and I bought it just a couple of days before Windows 8 was released (late 2012).
The computer came with Windows 7 and I was able to upgrade to Windows 8 for free after a few days. I remember that the Windows 8 installation appeared to wipe everything - so I thought it had removed the MS Office 2010 Starter - but clearly a part of the computer
thinks it's still there.
Any ideas how I can remove something that I think has already been removed and definitely doesn't appear in my list of programs?based on my experience you should go back to your manufactured OS (Windows 7) and upgrade to Windows 8.1
for me, its not possible to upgrade from Windows 7 to Windows 8 and upgrade again to Windows 8.1
If you’re running Windows 7, you can buy and download Windows 8.1 using
Windows 8.1 Upgrade Assistant. In Upgrade Assistant, you'll have the option to install
Windows 8.1 now, later, or using media with an ISO file or a USB flash drive
http://windows.microsoft.com/en-us/windows-8/upgrade-from-windows-7-tutorial -
Windows 2008 R2 will not install on ESXi 4.0 Update 2
Hello,
I am attempting to install Windows 2008 R2 from an iso downloaded directly from Microsoft on ESXi 4.0 update 2. The server is a C210-M2. The iso is booting to the initial install screen properly, but when electing to install I am immediately prompted with "A required CD/DVD drive device driver is missing." (See attached image)
Wondering if anyone has come across this issue yet and what steps need to be taken to install the OS properly.
Thanks!Guys,
What you want to do is ensure you have the driver loaded in virtual media when installing the OS. See step 12 in the link below from the Cisco support page.
http://www.cisco.com/en/US/partner/docs/unified_computing/ucs/sw/b/os/windows/install/2008-vmedia-install.html
Hope this helps. -
Windows Vista disk will not install in bootcamp
I have been trying for several days to install Win Vista home premium (full version). The dvd drive always does the same. It starts to spin up and then I hear it read twice and then it stops and I end up with the light grey screen. I have gone as far now as a full system clean install (and time machine restore). I have tried unplugging everything. I have tried using the original keyboard and mouse. I have read every post I can find. I have tried to boot by holding option key. All hardware checks out fine, the disk is good. Does anyone have any insight into what could be done to correct this issue? Any input appreciated.
I have been trying for several days to install Win Vista home premium (full version). The dvd drive always does the same. It starts to spin up and then I hear it read twice and then it stops and I end up with the light grey screen. I have gone as far now as a full system clean install (and time machine restore). I have tried unplugging everything. I have tried using the original keyboard and mouse. I have read every post I can find. I have tried to boot by holding option key. All hardware checks out fine, the disk is good. Does anyone have any insight into what could be done to correct this issue? Any input appreciated.
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Purchased Adobe Acrobat Standard DC (Windows,English). Will not install.
I just purchased and downloaded Adobe Reader CC and getting "Serial number you provided is valid, but a qualifying product could not be found on this computer."
Which did you download? Adobe Acrobat Standard DC or Adobe Acrobat Reader DC?
It sounds like Adobe Acrobat Standard if it's asking you for a serial number.
Which one are you trying to download? -
I tried to reinstall iTunes 10.5 on an older PC using Windows XP. iTunes will not install. Tthis is the full error message. Could not open key: HKEY_LOCAL_MACHINE\software\classes\CLSID\{063D34A4-BF84-488D-B699-E8CA04DDE}
Please HelpI was able to solve this problem using the utility explained in this post:
http://blogs.msdn.com/astebner/archive/2006/09/04/739820.aspx
Thanks!
Dell Windows XP -
I am having a issue installing Adobe Acrobat XI. I am running Windows 8.1. When go to install it gets an error. The error is with transform in registry and will not install product. I am looking at how I can fix this registry problem.
I have tried to uninstall all Abode Acrobat installations but one file remains and refuses to be uninstalled. It gives me this error : Error applying Transforms . Verify that specified paths are valid. It was installed on Sept 18 2014. I have downloaded a Transform update but it tells I do not have a Adobe Acrobat product installed.Hi all,
Sylonious, did you manage to sort this problem out? I have been experiencing similar problems. I think my problem was because I had many different versions of JDKs. I have done a complete re-install. I would be really grateful to you (and anyone else) for help with this problem.
I have re-installed JSDK1.4.2_03, set the "path" variable to "C:\JSDK1.4.2_03".
When I compile using "javac" I get an error saying "javac" is not recognised.
When I compile using "C:\j2sdk1.4.2_03\bin\javac Freq.java" no error is thrown.
Every time I try to run a java file, I always get the NoClassDefFound error. When run with the -verbose option, files are loaded from C:\Program Files\Java\j2re1.4.2_03\bin - is this correct?
I have removed all previous references to java in the registry editor.
Please help !
Regards,
Vipul -
iTunes 11.2.2 for Windows x64 will not successfully install. Removed prior iTunes, and still will not install. 10.7 installs just fine, but constantly asks to upgrade to 11.2.2. Any Thoughts?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component won't install normally.
If needs be, the Microsoft Program Install and Uninstall Utility (MS Installer "Fixit") may be able to help force through the installation.
tt2 -
I have downloaded the latest Itunes update, but it will not install and I receive a message 'apple mobile device failed to start'. I have uninstalled and reinstalled itunes but still have the same problem!
Hi there willjay3976,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W. -
I have a version Adobe pro 7.1, my old computer hard drive failed, tried to install on my Windows 8.1, will not start up get error message? any solutions? It worked perfectly fine on my old computer which was windows 7.0
Hey,
I am sorry but Acrobat 7 is not at all compatible with Windows 8. For this, you will need to upgrade your Adobe Acrobat version.
For better understanding, please refer this kb file:
Compatible web browsers and PDFMaker applications
Regards,
Anubha
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