Windows 8.1 will not install the driver for Officejet 6310 All-in-One

Have downloaded the driver from the HP website, but it will not install. The download wizard "detected a problem with the driver software" but did not say how to resolve it. The option to download the software was still available, so I did that anyway. When attempting to execute from my hard-drive, extraction occurs, followed by a delay, and then a message that reads "This application has requested the Runtime to terminate it in an unusual way". This is in an error box headed "Microsoft Visual C++ Runtime Library". Can anyone help please?

Hi AB-Comp,
Welcome to the HP Forums! I understand that your are seeing the error The download wizard "detected a problem with the driver software". I am happy to help you with this issue! I have some questions for you:
What Operating System are you using? Windows or Mac? What version?
Can you make copies with the printer?
How is the printer connected? Wireless, Ethernet, or USB?
Is the power cable plugged into a surge protector or directly to the wall outlet?
Hope to hear from you, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Similar Messages

Why do I have to continually redown load the driver for my c6180 all in one printer every few months

why do I have to continually redown load the driver for my c6180 all in one printer every few months

Please read this post then provide some details. What operating system? Are there any error messages on the printer or computer screen when printing fails?
Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Not installed the driver for the printer HP DESKJET 2050 J510

I'm trying to install the drivers for the printer, but the step "connection to the printer" windows it just does not see. If I try to connect the printer without drivers, Windows gives an error message. (shown on screenshoot)

Hey @jmchich ,
Thanks for your post on the HP Forums!
I would like to apologize first off that I am not able to read the screenshots as this is the English HP Forum Support Board. I see you speak english, if are able to translate that message into english or switch your computer language that would be greatly appreciated.
Look forward to hearing back from you!
I worked for HP.

Os 10.7.5; problems to install the driver for Officejet Pro 8600

I have just bougt the Officejet Pro 8600. First I tried the installation disc at the reply was that I had to conntact HP to get the latest installation version. So I did. Downloaded for the HP homepage at got the driver. When installing I got the same answer: get the latest version. Any suggestion so I could connect my iMac to the new printer?

Hi Heistein,
Welcome to the HP Forums.
I understand you are having trouble with installing the driver.
I would recommend to take a look through this guide. An 'Unsupported Operating System' Message Displays on a Mac Running OS X 10.7 Lion.
Hope this information helps, and have a great day.
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Will not grab the paper on my HP all in one printer 2575

Will not grab the paper on my HP printer. Have checked for jam paper and tried different paper. Any suggestions?

Replacing your wireless router try here.
http://www.hp.com/global/au/en/wireless/reconfiguring-system-help3.html
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Need generic print driver for Officejet 7210 all-in-one on Windows 8.1

Updated my Windows 8 to Windows 8.1, which removed my print driver for an Officejet 7210 all-in-one. Attempted to reinstall. Error that file not found. Followed detailed process to a tee (deleted temp files, removed startup programs, everything). Driver doesn't work but printer does with other computers. Printer is no longer supported and no help (but is in great working condition).
I'm looking for a generic driver that would work with my printer and Windows 8.1. I really appreciate any help...
This question was solved.
View Solution.

Hi LChristofaro,
I have researched your error message and the Msiexec.exe error and it is an issue with windows installer. I recommend restarting your windows installer.
To do this:
1. Run "Services.msc" (without the quotation marks).
2. Double-click "Windows Installer" in the Services list.
3. Click Stop and click OK.
4. Click Start and click OK.
Restart you computer and try the install again.
Let me know if this helped.
Thank you,
I worked on behalf of HP.

WINDOWS 2008 R2 DRIVER FOR OFFICEJET 4610 ALL IN ONE PRINTER

i am using hp officejet 4610 all in one printer. I need windows 2008 r2 driver for this.
please help
saleem

Hello Saleem,
Welcome to the Forums
I have checked the available drivers for your Officejet 4610 and did not see an available driver for Windows 2008 R2. I will post you the link to the drivers that are available below.
HP Officejet 4610 All-in-One Printer Drivers
Best wishes,
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Driver for HP 6110 All in One Printer for MAC OS X 10.6.8

Your Search: Is the driver for HP 6110 All in One Printer the same for MAC OS X 10.6 as for MAC OS X 10.6.8?

Hi JCWG. To answer your question, Yes the driver is the same. Do you have questions about the install? Just in case you need it, here is the link to take you to the download of the software and drivers. http://goo.gl/njt723;
If you have any other questions, please feel free to write back
Thank you
Waterboy71
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

I am trying to install the driver for a Wacom Bamboo Pad. The dmg from Wacom downloadsand will opens, but when I try to install it the message "Install Wacom Tablet.pkg" can't be opened because the Identity of the developer cannot be conﬁrmed"

iMac late 2009 3,06GHz Intel Core Duo; 500gb hard drive, 12gb memory. OS X 10.8.5 (Mountain Lion)
'“Install Wacom Tablet.pkg" can't be opened because the Identity of the developer cannot be conﬁrmed.'
I have been trying to install the driver for a Wacom Bamboo Pad. There are several driver packages listed on the website (the device is supplied ready to run with Windows devices) and I have tried tried downloading all the available drivers which apply to my set-up. Some will not open at all and I get a 'Damaged' message on my screen. Of the ones which open, I can download the .dmg and expand it but when clicked it opens as a window with multiple choice of languages and an icon which instructs you to click to open.
If I do this some versions repeat the 'damaged' message but the later ones generate a window saying:-
'“Install Wacom Tablet.pkg" can't be opened because the Identity of the developer cannot be conﬁrmed.' - this is as far as I can get it to go; most frustrating!
I understand that Apple's security updates have recently included an alteration that causes this result, and that there is supposed to be a legal (i.e. Apple sanctioned) workaround to allow files like this to be opened. If this is so, can anyone enlighten me?

Many Thanks, Kurt.
I knew I'd seen the solution you've provided somewhere - either in MacWorld or MacFormat - but couldn't remember the Gatekeeper bit!
I shall save it somewhere VERY safe now in case this happens again …
You have made an old man very happy and saved me from worrying that senile decay had suddenly set in. (I was 70 last week so you might understand the situation from that.)
Best wishes
OllyanDinah

Windows Could not find the Driver for your Apple iPod USB Device (5G 30GB)

I have a 8GB iPod Nano. My roommate has a 30GB 5G Video. Black.
My iPod syncs flawlessly. His is not recognized by Windows or iTunes. Every time we plug in the iPod, it prompts us for the driver. I tried to install the update apple mentions through the windows process, but after going through the tedious Windows Genuine Verification process, I was told that the update didn't apply to my computer.
We use a Lenovo Thinkpad T60p, which shipped with Windows Vista Business.
We are running iTunes 7.3.1.3, and there are no windows updates available for the computer.
I have...
...reset
...reinstalled 7.3.1.3 (over and over and over)
...tried different USB ports. (Early on, we saw it once after swapping ports).
...tried turning off the ability of the computer to 'Turn this device off to save power."
I have also verified that the iPod works on my work Dell Lattitude D620 running XP, and that it's not the cord, as we've used the cord that came with my Nano as well.
So, the problem seems to be with vista, as many people seem to have had. The best thread I found that deals with this was http://discussions.apple.com/thread.jspa?threadID=995793.
But even after having tried everything, I still have an unrecognizable iPod.
When I run iPod diagonostics, everything seems okay, except for the iPod connection, which says failed. I've had difficulty working with the iPod service under Computer/Device Manager - it doesn't ever seem to stop or start, with the iPod plugged in or not.
And interestingly enough, the FAT32 external harddrive that I use to back up my data exhibits exactly the same problem ("Windows could not find the driver for your USB Mass Storage Device). This device worked great in XP, and even odder, I have a FAT32 partition of the main HD as a swap space between my VistaOS and my Ubuntu installation.
Do I have to chalk this up to another issue with Windows Vista? What bothers me there is that you're a ping-pong between windows support and apple support - no one really owns up the problem.

Bill, I've been stuck in this loop for 3 months since buying a new laptop with Vista Basic. I've tried everything to no avail. I don't know what else to do apart from buying a cheap PC running XP. Let me know if you manage to find a solution and I'll do the same.
Regards. Adam

Windows 7 installation will not recognise the Bootcamp disc!

I have a 2008 Macbook running Snow leopard.
Installed Win 7 via bootcamp but when I insert the Mac Snow Leopard disc to install the Bootcamp drivers etc after the Win 7 install has succeeded, the Windows 7 installation will not recognise the disc!
Any ideas
Thanks in advance

If you used your Leopard DVD then it won't work.
As ScuseMe said only the OSX Snow Leopard DVD contains the drivers for Windows 7.
Stefan

It says "can not install the driver: could not find media for this driver"

I am havin problem with sound in my Compaq presario V6406TU. When i try to install, it says "can not install the driver: could not find media for this driver", how ever i get a beep for every error message. In my device manager there is no UAA and in services.msc windows audio is started.
I have tried almost everything on net but not able to solve this, plz help.

vendor wrote:
= No SB0220 support available? SO, IS THERE exactly a model numbered as SB0220 AT ALL?
I think there is not.
Yes My Sound Card is exaclty SB0220. I have downloaded the patch and start it. After that I configured the installer and now I have creative drivers. But are they the best for my sound card? After all I`ve pathed the installer and some sort lied it. If the drivers are for my model, why should I path it's
Yes, I've seen a true SB0220 too on a picture after writing that comment so there is true SB0220 model. But, are you sure your card is SB0220? Did you look the number from a sticker on card board w/ serial number lik MSB022xxxxxxxxxxx where the SB022x is the true model number for your card.
Why you didn't got drivers installed for your card is, because the installer doesn't support the model SB0220 (supported cards are listed in ctcomp.dat -> this is the file ctcomp.exe patches).
IIrc, those drivers are the latest ones for your card. If you like to, you can try soft-mod your card the way, you can use Audigy series drivers (which are a bit newer) -> http://www.tech-pc.co.uk/audigy-2.php (i.e. you just use ctcomp.exe utility to patch the installer for Audigy drivers (use these drivers st - http://www.station-drivers.com/telechargement/creative/%20audigy%205.2.0.042.exe) (newer installer maybe can't be patched w/ ctcomp).
jutapa

I have an iMac that I am running OSX 10.8.3 on. I keep trying to install 10.8.4 but it will not install. I tried updating and installing several times and it restarts the computer but it will not install the software. My machine is about 8 months old.

I have an iMac that I am running OSX 10.8.3 on. I keep trying to install 10.8.4 but it will not install. I tried updating and installing several times and it restarts the computer but it will not install the software. My machine is about 8 months old so, it's in the newish range. HELP!

Sometimes the App Store version doesn't work correctly. In this case, install 10.8.4 with the Combo version > http://support.apple.com/kb/DL1659?viewlocale=en_US&locale=en_US
The Combo installer is the safest way to update OS X, and it allows you to update more than one computer with a single download

IPhone 4s will not install the 7.0.3 Software Update.

I have an iPhone 4s. It will not install the 7.0.3 Software Update (nor would it install the one prior). However, my friend who has the exact same phone, with at least double the pictures, and probably about 10 more apps, had no problem doing so, though she bought more storage anway and suggested I do the same. I bought the 10gb, for a total of 15 on my phone, deleted the few apps I had, and started to do backups to icloud.
Not only are my images missing from icloud when I log in (even though when I check the icloud settings in my phone they should be backing up), but I still have not been able to do the Software Update. When I go to 'Storage and Backup' in my phone it says 'Total Storage: 15.0 gb', and 'Available: 2.3 gb'. These numbers never seem to change, regardless of doing backups and deleting things.
Does anyone know why this is happening? Any help would be greatly appreciated.
1. Why aren't my pictures there when I log in to icloud?
2. Why can't I update my phone?
Rhonda

Having more storage in your iCloud account does not expand the storage on your phone. If you don't have enough free space on your phone to update, you'll have to delete some data to do so (such as deleting all your music, then syncing it back to your phone after you update).
Also, backing up your photos to iCloud only allows you to restore them to your phone later if you ever need to, it doesn't allow you to access the photos from iCloud. It also doesn't give you more space on your phone as it only backs up your photos, it doesn't delete them from your phone. If you want your photos in iCloud, turn on photo stream. This will actually take more space on your phone, not less, as you will get a duplicate photo in your photo stream album to the one in your camera roll.
If your storage isn't increasing as you delete data from your phone, try deleting your iCloud backup and backing up again.

DO NOT install this driver for Sound Blaster Audigy SE, or Sound Blaster Audigy Va

I have two creative products that work fine under xp. But since installing vista my sBli've platinum doesn't work at all, i find out that creative are no longer supporting this card for vista. Fair enough... So I'm waiting for the SB audigy driver update and behold I read that i shouln't install the driver for my other Sound Blaster card, Audigy SE.
what are creative trying to do? does'nt look like a well run company.
And from what I've read what is the point of getting a card that is suppoted by the new driver as other people seem to be complaining that this new driver doesn't enable all the features as under Xp.

If I am right your Audigy is the first Audigy (EMU0k2) soundcard that was launched by Creative Labs. You need the drivers for the audigy series. For driver/application updates: Latest downloads Audigy Platinum
For a proper install, you may use the tools Driver Cleaner or Driver Sweeper in Windows Safe Mode to clean up the older drivers that are left in the system which can cause the problems you are having now; you can find these tools at Guru3D (under 'General Utilities').
After that You can install the drivers including the software/applications by using the install cd which is supplied with your Audigy soundcard, and then install the driver updates manually afterwards.
Or you can try out the new Daniel_K's driverpack (software/applications included, install cd not needed): SB Audigy Support Pack 2.8.000EQ (08/22/2008)
Good luck!
Message Edited by CTman on 09-23-2008 05:38 PM

Windows 8.1 will not install the driver for Officejet 6310 All-in-One

Similar Messages

Maybe you are looking for