Windows 8.1 - Windows Store - Error Code: 0x80073cf9
Hi All,
After a quick Google search, it appears that I am not the only person who seems to be having issues with the Windows Store. Whenever I try to download certain games or apps, I receive the following error message:
"Something happened and your purchase can't be completed. Error code: 0x80073cf9"
I have tried all of "quick fixes" such as recreating the "AUInstallAgent" and "AppReadiness" folders in C:/Windows, along with running the SFC/ scannow through Command Prompts, but neither of these fixed the issue. If anyone
could please help me, I would greatly appreciate it.
**NOTE: This error only appears when certain applications are downloaded specifically "Asphalt 8: Airborne".
I get the impression there's been an issue with the app store marketplace all day. Seen reports from friends via Twitter complaining about it, saying it's been down for over 10 hours.
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The hard drive has failed and will need to be replaced. If you are still in warranty HP will send a replacement. If not a retail laptop SATA hard drive can be used. Just be sure to get one of at least equal capacity as the original in order to use Recovery Discs. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd.
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Today I noticed this message in the event viewer:
Event ID: 16387Severity: ErrorSource: Microsoft-Windows-Security-SPPLog: ApplicationMessage: Failed to run task \Microsoft\Windows\WS\License Validation. Error Code: 0x80041326
Does this mean the free eval use version of Windows Server 2012 has expired?
OS: Windows Server 2012 RC Build 8400
ThanksHello Darrell:
Thank you for responding to my issue. Here is the output you requested:
Windows Script Host
Software licensing service version: 6.2.8400.0
Name: Windows(R), ServerDatacenter edition
Description: Windows(R) Operating System, RETAIL channel
Activation ID: c3dbac02-e65b-48bc-a61e-e14befbdd674
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 03612-01333-001-000805-00-1033-8400.0000-2382012
Installation ID: 090195464127466880553502868392878303995792363977152161148874086
Use License URL: https://activation.sls.microsoft.com/SLActivateProduct/SLActivateProduct.asmx?configextension=Retail
Validation URL: https://validation.sls.microsoft.com/SLWGA/slwga.asmx
Partial Product Key: 78KXV
License Status: Licensed
Evaluation End Date: 1/15/2013 3:59:59 PM
Remaining Windows rearm count: 1000
Trusted time: 9/15/2012 3:37:56 PM
OK
Your request for info got me thinking about another oddity I've been working on this week - My firewall (NetGear SRX5308) shows dropped incoming packets from ip 65.55.121.94 with source port 443 and destination port 55338. ARIN shows the ip belongs
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A problem occurred when windows tried to activate. Error Code 0xC004E003
a problem occurred when windows tried to activate. Error Code 0xC004E003.
A few days ago my Windows 7 Ultimate x64 RC told me I am not genuine despite my getting the download and key from MS.
Entering a key now brings up the error message stated.
Any ideas?
I enclose the WGA Dump below:-
Diagnostic Report (1.9.0011.0):
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-
Windows Product Key Hash:
Windows Product ID: 00447-321-7001067-70081
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7100.2.00010100.0.0.001
ID: {9668C401-CD36-498F-80E3-6CDA76F205DD}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7100.winmain_win7rc.090421-1700
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office FrontPage 2003 - 100 Genuine
OGA Version: Registered, 1.7.111.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\The BORG\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9668C401-CD36-498F-80E3-6CDA76F205DD}</UGUID><Version>1.9.0011.0</Version><OS>6.1.7100.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KGMM7</PKey><PID>00447-321-7001067-70081</PID><PIDType>5</PIDType><SID>S-1-5-21-2152136496-1664533313-3281826444</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>965P-DS3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F14</Version><SMBIOSVersion major="2" minor="4"/><Date>20090625000000.000000+000</Date></BIOS><HWID>AEB93607018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72079-640-0000106-55218</Pid><PidType>14</PidType></Product></Products><Applications><App Id="17" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7100.0
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID:
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00447-00140-321-700106-00-2057-7100.0000-2212009
Installation ID: 018441288775980420997375051901961760119443265545538935
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key:
License Status: Unlicensed
Remaining Windows rearm count: 3
Trusted time: 26/12/2010 06:58:17
HWID Data-->
HWID Hash Current: OgAAAAIABgABAAIAAAACAAAAAQABAAEAeqiEJpxoPi8IhcKP+Kjs2O5wLvcQUJJCHP9MNlfQmtYqhQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC GBT GBTUACPI
FACP GBT GBTUACPI
HPET GBT GBTUACPI
MCFG GBT GBTUACPI
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0IstHi CJS23
I edited your post to remove the product key information. Posting even partial product keys is not allowed on these forums.
The error code 0xC004E003 simply means that the Software Licensing Service reported that license evaluation failed.
Here is what you need to do.
1. Press the WINKEY+R to bring up the Run dialog box.
2. Type SLUI 4 in the box and press OK. This will start the Telephone Activation Wizard.
3. Select your country in the drop down menu and click the Next Button. Follow the instructions on the screen.
If the telephone activation fails, stay on the line and an Activation Representative will answer and avtivate the system for you.
Hope this helps.
Thank You for testing Windows 7
Ronnie Vernon MVP -
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Try these discussions...
https://discussions.apple.com/message/18950811#18950811
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FRom the More Like This section on the right. -
Windows Store error code: 0xd00000bb
Hello guys,
so i changed my AppStore profile directory from C:/Programm Files/WindowsApps to D:/Programm Files/WindowsApps with the regestery.
Now i get this error code: 0xd00000bb whenever i tried to install any app.
Does anyone know where i can find the error codes and what they stand for? Or maybe how to fix this problem?
Thank you guys
ps: No i can't change it back to the C drive cause i got a small SSD on this drive...How did you change the location of windows apps? I think this issue might be related with some registry entries in your system, by default, windows has a "PackageRoot" string for entry "Appx" in registry, the default valudata is "C:\Program
Files\WindowsApps".
I would like to share the following two links with you:
How To Install Windows 8 App Store Apps On Different Drive Location
http://www.redmondpie.com/how-to-install-windows-8-app-store-apps-on-different-drive-location/
How to install windows apps to an SD card or another drive
http://www.howtogeek.com/136404/how-to-install-windows-store-apps-to-an-sd-card-or-another-drive/
NOTE
This
response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
Microsoft
does not control these sites and has not tested any software or information found on these sites.
Regards
Yolanda
TechNet Community Support -
App could not be installed from Windows Store, Error code:0x80240031
i have tried many times but same error exits only with this app (Perfect 365), rest all apps are being installed easily and are working.
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Windows Update KB2926765 fails with error code 8024200D.
Note: it was recommended that I post this to TechNet. It was originally posted at http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_update/vista-update-bug/ed9baacd-edd3-449f-b679-8f71614f3a15?msgId=ca75efe9-beea-41e9-afda-7ffe15f9b0f3.
Windows Update KB2926765 keeps failing to install. The error code is 8024200D.
I've run sfc /scannow with no errors.
I used the System File Checker tool http://support.microsoft.com/kb/929833/en-us.
I ran the System Update Readiness tool. http://www.microsoft.com/en-us/download/confirmation.aspx?id=1540
The update still failed to install.
I've also run the MGADiag tool and the Microsoft FixIt windows update (wu) tool.
I then downloaded the update from the Microsoft Update Catalog http://catalog.update.microsoft.com/v7/site/Home.aspx
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The update failed to install.
I ran the readiness tool again. This time the readiness tool found no errors.
=================================
Checking System Update Readiness.
Binary Version 6.0.6002.23186
Package Version 24.0
2014-06-14 15:33
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 2169
No errors detected
Checking CoreOS key for repairing corruptions.
Winner version: 6.0.6002.18971.
Processor architecture: x86.
Check key to be repaired: wcm://Microsoft-Windows-CoreOS?version=6.0.6002.18971&language=neutral&processorArchitecture=x86&publicKeyToken=31bf3856ad364e35&versionScope=nonSxS&scope=allUsers\metadata\elements\ComputerName
Recreated value: @_type.
Recreated value: @dataOnly.
Recreated value: @default.
Recreated value: @description.
Recreated value: @displayName.
Recreated value: @handler.
Recreated value: @legacyName.
Recreated value: @legacyType.
Recreated value: @migrate.
Recreated value: @scope.
Recreated value: @xsd:type.
=======================================
The update still fails to install.
I also recently ran the "automatic troubleshooter" MicrosoftFixit.wu.LB.236326420485116200.3.1.Run.exe and still have the problem.
We're using Windows Vista Business SP2 32 bit upgraded from XP. Antivirus - Bitdefender up to date. Previous antivirus - Avira Antivir and AVG. Firewall - Online Armor. The last successful update installation was Security Update for Office 2003 (KB2726929).
It and other updates have installed successfully (after the KB2926765 failure) and KB2926765 keeps failing.
Thanks.Go through the following thread:
Windows Update Error Code 8024200D
You may create another user account with administrative privileges and recheck the issue.
S.Sengupta, Windows Entertainment and Connected Home MVP -
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