Windows 8 (64 bit) error/crash:DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO.SYS)

Hi,
I bought a new computer with Windows 8 (64 Bit) in April/May 2013 and it has recently started crashing within the last week. The error message that pops up every time is the same. It is on a blue screen and says:
"Your computer has encountered an error and needs to restart :(
DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO.SYS)"
Can someone please explain what I need to do to fix this?
I've read that it can be antiviruses such as Avast, however I am currently running Vipre. (I have Avira installed still, but disabled while I complete the trial of Vipre)
Any help would be *greatly* appreciated!
Thank you!

CH
These were Related to NETwew00.sys Intel® Wireless WiFi Link Driver from Intel Corporation. I would install the newest driver available.
2: kd>
Irp is active with 5 stacks 3 is current (= 0xffffe0000af33ce0)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 0 ffffe0000221a050 00000000 00000000-00000000
Unable to load image \SystemRoot\system32\DRIVERS\NETwew00.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwew00.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwew00.sys
\Driver\NETwNe64
Args: 00014400 00000000 00000004 00000002
[ 16, 2] 0 e1 ffffe00001a01e20 00000000 fffff8009dbd6054-ffffe0000b5e7b10 Success Error Cancel pending
\Driver\vwifibus nt!PopSystemIrpCompletion
Args: 00014400 00000000 00000004 00000002
[ 0, 0] 0 0 00000000 00000000 00000000-ffffe0000b5e7b10
Args: 00000000 00000000 00000000 00000000
Wanikiya and Dyami--Team Zigzag

Similar Messages

Windows 8 Pro (64 Bit) error/crash: DRIVER_IRQL_NOT_LESS_OR_EQUAL (tcpip.sys)

Hi,
I bought a new computer with Windows 8 Pro (64 Bit) in February/March 2013 and it has crashed almost every day I've had it (it crashes at least every two days). Despite constantly sending the details of the crash through to Microsoft it doesn't seems
to have been addressed. The error message that pops up every time is the same. It is on a blue screen and says:
"Your computer has encountered an error and needs to restart :(
DRIVER_IRQL_NOT_LESS_OR_EQUAL (tcpip.sys)"
Can someone please explain what I need to do to fix this? I am not a tech head so some step by step instructions would be great. Can i (re)install new drivers etc or is this a common fault of Windows 8? This is driving me crazy. It
certainly doesn't make me feel like I have a new computer that's for sure!
I just read one post that suggested someone's fault ma be because of antivirus software AVG Internet Security 2013 (which I have). How can I find out iof this is the case? And if this software doesn't work with Windows 8 does anyone know
what is the best to use with Windows 8?
Any help would be massively appreciated.
Cheers,
rdtro1

* Bugcheck Analysis *
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88001b83e58, address which referenced memory
Debugging Details:
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800197d7168
GetUlongFromAddress: unable to read from fffff800197d71f8
0000000000000000 Nonpaged pool
CURRENT_IRQL: 2
FAULTING_IP:
tcpip!FlpReturnNetBufferListChain+e2738
fffff880`01b83e58 488b01 mov rax,qword ptr [rcx]
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: AV
PROCESS_NAME: System
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
TRAP_FRAME: fffff88002b38880 -- (.trap 0xfffff88002b38880)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa8004f6fc40 rbx=0000000000000000 rcx=0000000000000000
rdx=fffffa8004f6fc41 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88001b83e58 rsp=fffff88002b38a10 rbp=0000000000000000
r8=fffffa8004f6fc40 r9=0000000000000000 r10=fffff88001400e80
r11=fffffa80061113d0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
tcpip!FlpReturnNetBufferListChain+0xe2738:
fffff880`01b83e58 488b01 mov rax,qword ptr [rcx] ds:00000000`00000000=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff800194d8769 to fffff800194d9440
STACK_TEXT:
00 nt!KeBugCheckEx
01 nt!KiBugCheckDispatch
02 nt!KiPageFault
03 tcpip!FlpReturnNetBufferListChain
04 NETIO!NetioDereferenceNetBufferList
05 fwpkclnt!FwppDereferenceNetioNetBufferList
06 fwpkclnt!FwpsDereferenceNetBufferList0
07 tunnel!TunnelUserRestoreAndFreeNblAndNbState
08 tunnel!TunnelUserReturnNetBufferLists
09 ndis!ndisInvokeNextReceiveCompleteHandler
0a ndis!NdisReturnNetBufferLists
0b tcpip!FlpReturnNetBufferListChain
0c NETIO!NetioDereferenceNetBufferListChain
0d tcpip!TcpFlushDelay
0e tcpip!TcpPreValidatedReceive
0f tcpip!IppDeliverListToProtocol
10 tcpip!IppProcessDeliverList
11 tcpip!IppReceiveHeaderBatch
12 tcpip!IpFlcReceivePackets
13 tcpip!FlpReceiveNonPreValidatedNetBufferListChain
14 tcpip!FlReceiveNetBufferListChainCalloutRoutine
15 nt!KeExpandKernelStackAndCalloutInternal
16 nt!KeExpandKernelStackAndCalloutEx
17 tcpip!FlReceiveNetBufferListChain
18 ndis!ndisMIndicateNetBufferListsToOpen
19 ndis!ndisInvokeNextReceiveHandler
1a ndis!NdisMIndicateReceiveNetBufferLists
1b tunnel!TeredoWfpIndicationWorker
1c tunnel!LwWorker
1d nt!IopProcessWorkItem
1e nt!ExpWorkerThread
1f nt!PspSystemThreadStartup
20 nt!KiStartSystemThread
Image path: \SystemRoot\system32\DRIVERS\tunnel.sys
Image name: tunnel.sys
Browse all global symbols functions data
Timestamp: Thu Jul 26 04:23:04 2012 (5010AA08)
CheckSum: 000296F2
ImageSize: 0002C000
File version: 6.2.9200.16384
Product version: 6.2.9200.16384
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 3.6 Driver
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: tunnel.sys
OriginalFilename: tunnel.sys
ProductVersion: 6.2.9200.16384
FileVersion: 6.2.9200.16384 (win8_rtm.120725-1247)
FileDescription: Microsoft Tunnel Interface Driver
LegalCopyright: © Microsoft Corporation. All rights reserved.
Disable the Teredo Tunneling Pseudo-interface 6to4 Adapter
How to Disable Teredo Tunneling Pseudo-interface 6to4 Adapter
http://blogs.msdn.com/b/richin/archive/2010/11/26/how-to-disable-teredo-tunneling-pseudo-interface-6to4-adapter.aspx
Does this fix it?
"A programmer is just a tool which converts caffeine into code"

Windows 8 Pro (64 Bit) error/crash: DRIVER_IRQL_NOT_LESS_OR_EQUAL again

Hello,
I have a problem with my Windows 8 Pro. This is the message i've got when BSOD appear:
"Your computer has encountered an error and needs to restart :(
DRIVER_IRQL_NOT_LESS_OR_EQUAL"
Please help me fix this thing.
This is my DMP file:
http://1drv.ms/TEe6I9
Thank you

Kikygeboy
Your Kaspersky is killing tcpip.sys. I would remove it and use the built in defender
Microsoft (R) Windows Debugger Version 6.3.9600.17029 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Ken\Desktop\062714-22620-01 - Copy.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
OK C:\Users\Ken\Desktop
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\Users\Ken\Desktop
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
Machine Name:
Kernel base = 0xfffff800`30c00000 PsLoadedModuleList = 0xfffff800`30ecaa60
Debug session time: Fri Jun 27 11:59:00.441 2014 (UTC - 4:00)
System Uptime: 0 days 0:15:40.484
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck D1, {0, 2, 0, fffff880023e6245}
*** WARNING: Unable to verify timestamp for klwfp.sys
*** ERROR: Module load completed but symbols could not be loaded for klwfp.sys
Probably caused by : NETIO.SYS ( NETIO!NetioDereferenceNetBufferList+cb )
Followup: MachineOwner
0: kd> !analyze -v
* Bugcheck Analysis *
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880023e6245, address which referenced memory
Debugging Details:
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80030f56168
GetUlongFromAddress: unable to read from fffff80030f561f8
0000000000000000 Nonpaged pool
CURRENT_IRQL: 2
FAULTING_IP:
tcpip! ?? ::FNODOBFM::`string'+4f7ca
fffff880`023e6245 488b01 mov rax,qword ptr [rcx]
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: AV
PROCESS_NAME: System
ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre
TRAP_FRAME: fffff880055d1250 -- (.trap 0xfffff880055d1250)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa8002679e40 rbx=0000000000000000 rcx=0000000000000000
rdx=fffffa8002679e41 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880023e6245 rsp=fffff880055d13e0 rbp=0000000000000000
r8=fffffa8002679e40 r9=0000000000000000 r10=fffff80030ef6e80
r11=fffffa8002b596e0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
tcpip! ?? ::FNODOBFM::`string'+0x4f7ca:
fffff880`023e6245 488b01 mov rax,qword ptr [rcx] ds:00000000`00000000=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80030c7a369 to fffff80030c7b040
STACK_TEXT:
fffff880`055d1108 fffff800`30c7a369 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`055d1110 fffff800`30c78be0 : 00000000`00000000 fffffa80`02b59620 00000000`00000000 fffff880`055d1250 : nt!KiBugCheckDispatch+0x69
fffff880`055d1250 fffff880`023e6245 : fffffa80`00000000 00000000`000000b0 00000000`00000000 fffff880`024f2340 : nt!KiPageFault+0x260
fffff880`055d13e0 fffff880`020051eb : fffffa80`01b03030 00000000`00000001 00000000`00000000 00000000`00000000 : tcpip! ?? ::FNODOBFM::`string'+0x4f7ca
fffff880`055d1430 fffff880`02001414 : fffffa80`03bf6370 00000000`00000000 00000000`00000000 fffff880`022fb2a8 : NETIO!NetioDereferenceNetBufferList+0xcb
fffff880`055d14c0 fffff880`02300e05 : fffff880`02415b90 fffff880`02415b00 fffffa80`01b03030 fffff880`055d15f8 : NETIO!NetioDereferenceNetBufferListChain+0x2a4
fffff880`055d1590 fffff880`022fa4c4 : 00000000`00000293 fffffa80`025cd8a0 00000000`0000000f fffff880`02415b90 : tcpip!IppReceiveHeaderBatch+0x365
fffff880`055d16c0 fffff880`0237f2b8 : fffffa80`042186f0 00000000`00000000 00000000`00000001 00000000`00000001 : tcpip!IpFlcReceivePackets+0x8d4
fffff880`055d18e0 fffff880`024cdb35 : 00000000`00000002 00000000`00000010 fffff880`055d1be9 00000000`00000000 : tcpip!IppInspectInjectReceive+0x108
fffff880`055d1920 fffff800`30cbbdf5 : fffffa80`02a08860 fffffa80`02a08860 fffffa80`04978440 00000000`00000000 : fwpkclnt!FwppInjectionStackCallout+0xe5
fffff880`055d19b0 fffff800`30cbcd85 : fffff880`024cda50 fffff880`055d1b70 fffffa80`04978410 fffff880`05b64e98 : nt!KeExpandKernelStackAndCalloutInternal+0xe5
fffff880`055d1ab0 fffff880`024ceeb4 : 00000000`00000001 fffff880`055d1be9 fffffa80`03bf6370 fffffa80`01e20c00 : nt!KeExpandKernelStackAndCalloutEx+0x25
fffff880`055d1af0 fffff880`05b65037 : fffffa80`02a08860 fffffa80`04978440 fffffa80`0197a100 fffffa80`04978440 : fwpkclnt!FwpsInjectTransportReceiveAsync0+0x32c
fffff880`055d1c30 fffffa80`02a08860 : fffffa80`04978440 fffffa80`0197a100 fffffa80`04978440 fffffa80`018d0002 : klwfp+0x5037
fffff880`055d1c38 fffffa80`04978440 : fffffa80`0197a100 fffffa80`04978440 fffffa80`018d0002 fffff880`00000001 : 0xfffffa80`02a08860
fffff880`055d1c40 fffffa80`0197a100 : fffffa80`04978440 fffffa80`018d0002 fffff880`00000001 fffffa80`0000000d : 0xfffffa80`04978440
fffff880`055d1c48 fffffa80`04978440 : fffffa80`018d0002 fffff880`00000001 fffffa80`0000000d fffffa80`00000000 : 0xfffffa80`0197a100
fffff880`055d1c50 fffffa80`018d0002 : fffff880`00000001 fffffa80`0000000d fffffa80`00000000 fffffa80`00000000 : 0xfffffa80`04978440
fffff880`055d1c58 fffff880`00000001 : fffffa80`0000000d fffffa80`00000000 fffffa80`00000000 fffff880`05b64e98 : 0xfffffa80`018d0002
fffff880`055d1c60 fffffa80`0000000d : fffffa80`00000000 fffffa80`00000000 fffff880`05b64e98 fffffa80`04978440 : 0xfffff880`00000001
fffff880`055d1c68 fffffa80`00000000 : fffffa80`00000000 fffff880`05b64e98 fffffa80`04978440 fffff880`055d1c88 : 0xfffffa80`0000000d
fffff880`055d1c70 fffffa80`00000000 : fffff880`05b64e98 fffffa80`04978440 fffff880`055d1c88 00000000`00000000 : 0xfffffa80`00000000
fffff880`055d1c78 fffff880`05b64e98 : fffffa80`04978440 fffff880`055d1c88 00000000`00000000 fffff880`05b651f2 : 0xfffffa80`00000000
fffff880`055d1c80 fffffa80`04978440 : fffff880`055d1c88 00000000`00000000 fffff880`05b651f2 00000000`00000000 : klwfp+0x4e98
fffff880`055d1c88 fffff880`055d1c88 : 00000000`00000000 fffff880`05b651f2 00000000`00000000 fffffa80`04978440 : 0xfffffa80`04978440
fffff880`055d1c90 00000000`00000000 : fffff880`05b651f2 00000000`00000000 fffffa80`04978440 00000000`00000080 : 0xfffff880`055d1c88
STACK_COMMAND: kb
FOLLOWUP_IP:
NETIO!NetioDereferenceNetBufferList+cb
fffff880`020051eb 4885ff test rdi,rdi
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: NETIO!NetioDereferenceNetBufferList+cb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: NETIO
IMAGE_NAME: NETIO.SYS
DEBUG_FLR_IMAGE_TIMESTAMP: 5010aa77
IMAGE_VERSION: 6.2.9200.16384
BUCKET_ID_FUNC_OFFSET: cb
FAILURE_BUCKET_ID: AV_NETIO!NetioDereferenceNetBufferList
BUCKET_ID: AV_NETIO!NetioDereferenceNetBufferList
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_netio!netiodereferencenetbufferlist
FAILURE_ID_HASH: {8ea7863c-0f95-6006-62d5-b7c1e5abd1d7}
Followup: MachineOwner
Wanikiya and Dyami--Team Zigzag

Windows 8.1 error/crash: DRIVER_IRQL_NOT_LESS_OR_EQUAL

I've been getting a bunch of errors and automatic restarts. This was the most recent one.
https://onedrive.live.com/redir?resid=ABF6FF188301339%21111
here are my dump files. There are only three. I don't know if this link will work I've never used skydrive.
Even though it says my system is 64 bit all of my tasks in the task manager say 32 bit and for some reason "Windows Explorer (32 bit)" has been taking up a lot of CPU even when I am doing nothing on my laptop. This has all been happening recently.
My laptop was fine a couple of days ago now the fan seems overworked and I keep getting these crashes. Any help would be appreciated.

The link worked great.
There were two errors reported a DRIVER_POWER_STATE_FAILURE (9f) and a DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) error.
The DRIVER_IRQL_NOT_LESS_OR_EQUAL error referenced the igdkmd64.sys which is the Intel display driver.
The DRIVER_POWER_STATE_FAILURE error appears to be related to USB and may be caused by the webcam driver, the rtsuvc.sys:
BUCKET_ID: AV_igdkmd64+63287
BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_usbccgp.sys
kd> !devstack ffffe0008372c8e0
!DevObj           !DrvObj            !DevExt           ObjectName
ffffe000837a3330 \Driver\ksthunk    ffffe000837a3480 InfoMask field not found for _OBJECT_HEADER at ffffe000837a3300
ffffe000837a93c0 Unable to load image \SystemRoot\system32\DRIVERS\rtsuvc.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for rtsuvc.sys
*** ERROR: Module load completed but symbols could not be loaded for
rtsuvc.sys
\Driver\rtsuvc     ffffe000837a9530 InfoMask field not found for _OBJECT_HEADER at ffffe000837a9390
ffffe0008376c2c0 \Driver\ACPI       ffffe0007ea55910 InfoMask field not found for _OBJECT_HEADER at ffffe0008376c290
> ffffe0008372c8e0 \Driver\usbccgp    ffffe0008372ca30 Cannot read info offset from nt!ObpInfoMaskToOffset
!DevNode ffffe0008374ac50 :
DeviceInst is "USB\VID_174F&PID_1474&MI_00\6&257cec3c&0&0000"
ServiceName is "rtsuvc"
The issue(s) appear to be similar to that reported in the following link and may be inherent to the Y510P:
http://www.eightforums.com/bsod-crashes-debugging/43242-bsod-while-chrome-driver_power_state_failure.html
You could try updating the camera driver or roll back to a previous stable version or disable the camera in the Device Manager.
Also, update the Intel graphics driver, you can try the following utility from Intel to check for driver updates:
http://www.intel.com/p/en_US/support/detect
I might also suggest to uninstall, at least temporarily, Avast and use just Windows 8.1 built-in antivirus (Windows Defender) and firewall.
Also, uninstall Daemon Tools as the dtscsibus.sys driver may be problematic.

Windows 8 Pro (64 Bit) error/crash: DRIVER_IRQL_NOT_LESS_OR_EQUAL

plz.help me too. I bought my sony vaio laptop just a few days ago, and i updated it to windows 8.1 pro immediately. after that, it comes to crashes severals times a day . and here is my dump file:
hxxps://skydrive.live.com/embed?cid=A6DE62B43286857C&resid=A6DE62B43286857C%21533&authkey=AEU5UggEXk7kdcQ

My best guess is Thunder

Windows 8.1 pre-installed 64 bit operating system DRIVER_IRQL_NOT_LESS_OR_EQUAL (Netwbw02.sys) error. Please help.

My computer is a brand new HP Pavilion 15-p231tu laptop, I have only had it for about a month and the hardware and software should be current. I am really annoyed by this error as it is interfering with my uni work, so any help would be great. The only
software that I installed was Microsoft Office, ITunes, Trend Micro Titanium Security, Adobe Flash Player and Mozilla Firefox.
Please help me solve this problem quickly, I need my computer to complete and submit a university assignment.

Hello FedorableKitty,
Please update the driver from the manufacturer website.
About Windows 8.1 blue screen issue, please take a look at the following article.
http://windows.microsoft.com/en-hk/windows-8/resolve-windows-blue-screen-errors
Additionally, please upload the dump file for better analyzation.
Upload to OneDrive:
http://windows.microsoft.com/en-us/onedrive/add-photos-files
Share files:
http://windows.microsoft.com/en-us/onedrive/share-file-folder
Best regards,
Fangzhou CHEN
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Windows 8 error/crash: DRIVER_IRQL_NOT_LESS_OR_EQUAL

Hi,
I bought a new computer with Windows 8 and it has crashed almost every day . Despite constantly sending the details of the crash through to Microsoft it doesn't seems to have been addressed. The error message that pops up every time is the
same. It is on a blue screen and says:
"Your computer has encountered an error and needs to restart :(
DRIVER_IRQL_NOT_LESS_OR_EQUAL (tcpip.sys)"
Can someone please explain what I need to do to fix this? I am not a tech head so some step by step instructions would be great. Can i (re)install new drivers etc or is this a common fault of Windows 8? This is driving me crazy. It certainly
doesn't make me feel like I have a new computer that's for sure!
minidump link --> https://onedrive.live.com/redir?resid=883C8D9112CF51%21107
Any help would be massively appreciated.
Cheers,

Hi
Your wifi or network adapter driver might need updating.

Installed iTunes 10.2.1 for Windows (64-bit), Error 7 Windows 998

Hello
After updating iTunes 10.2.1 for Windows (64-bit)I am getting the dreaded iTunes was not installed correctly, Please reinstall iTunes. With error 7 (Windows error 998) popups.
Tried already all the known uninstall/install/repair suggestions. Tried runnng as administrator or changing permissions. Tried disabling Bonjour Service.
Until now nothing has repaired it.
Is there a way to fix this? Can it be an Adobe update?
Is there a way to get an older version?

I had the same problem. I tried doing a system restore to a day or 2 before i did the update. The restore was successful but the itunes problem remained. After that I went into the control panel, selected itunes and clicked the repair tab.
It now works fine for me. The only other step I took was to copy my itunes folder into another location in case anything went wrong. Once the repair was complete I simply replaced the new empty itunes folder with my previous one.
Hope this is of some help.

Downloaded latest iTunes 11.1.4 for Windows (64-bit) but crashes on startup with message*

When installing it keeps asking if I have permission for mobile devices. Then when loaded it crashes with error 7 (???)

Try Troubleshooting issues with iTunes for Windows updates.
tt2

COMPUTER DISPLAYING BDOS SCREEN WITH ERROR IN DRIVER NETIO.SYS (DRIVER NOT LESS OR EQUAL)

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 11-11-2014 21:28:32
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: hp
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-11-11T15:58:32.143554400Z" />
<EventRecordID>23255</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>hp</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>

Hi,
In order to assist you, we will need the .DMP files to analyze what exactly occurred at the time of the crash, etc.
If you don't know where .DMP files are located, here's how to get to them:
1. Navigate to the %systemroot%\Minidump folder.
-- %systemroot% is the environment variable for your Windows directory. For example, C:\Windows.
2. Copy any and all .DMP files in the Minidump folder to your Desktop, create a new folder on the Desktop to put these .DMP files in, and then zip the folder. You can then either use a 3rd party tool such as 7-Zip/Winrar, or you can use Windows'
default method of zipping folders.
Compress and uncompress files (zip files).
Please note that any "cleaner" programs such as TuneUpUtilities, CCleaner, etc, by default will delete .DMP files upon use. With this said, if you've run such software, and your Minidump folder is empty, you will need
to allow the system to crash once again to generate a crash dump.
3. Upload the .ZIP containing the .DMP files to Onedrive or a hosting site of your choice and paste in your reply.
Preferred sites: Onedrive, Mediafire, Dropbox, etc. Nothing with wait-timers, download managers, etc.
4 (optional): The type of .DMP files located in the Minidump folder are known as Small Memory Dumps. In %systemroot% there will be what is known as a Kernel Memory Dump (if your system is set to generate). It is labeled MEMORY.DMP. The difference
between Small Memory Dumps and Kernel Memory Dumps in the simplest definition is a Kernel Memory Dump contains
much more information at the time of the crash, therefore allowing further debugging of your issue. If your upload speed permits it, and you aren't going against any strict bandwidth and/or usage caps, etc, the Kernel Memory Dump is
the best choice. Do note that Kernel Memory Dumps are much larger
in size due to containing much more info, which is why I mentioned upload speed, etc.
If you are going to use Onedrive but don't know how to upload to it, please visit the following:
Upload photos and files to Onedrive.
After doing that, to learn how to share the link to the file if you are unaware, please visit the following link -
Share files and folders and change permissions and view 'Get a link'.
If your computer is not generating .DMP files, please do the following:
1. Start > type %systemroot% which should show the Windows folder, click on it. Once inside that folder, ensure there is a Minidump folder created. If not, CTRL-SHIFT-N to make a New Folder and name it Minidump.
2. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Performance > Settings > Advanced > Ensure there's a check-mark for 'Automatically manage paging file size for
all drives'.
3. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Startup and Recovery > Settings > System Failure > ensure there is a check mark next to 'Write an event to the
system log'.
Ensure Small Memory Dump is selected and ensure the path is %systemroot%\Minidump.
4. Double check that the WERS is ENABLED:
Start > Search > type services.msc > Under the name tab, find Windows Error Reporting Service > If the status of the service is not Started then right click it and select Start. Also ensure that under Startup Type it is set to Automatic rather than
Manual. You can do this by right clicking it, selecting properties, and under General selecting startup type to 'Automatic', and then click Apply.
If you cannot get into normal mode to do any of this, please do this via Safe Mode.
Regards,
Patrick
“Be kind whenever possible. It is always possible.” - Dalai Lama

ITunes 12.1.1 for Windows (64-bit) Keeps crashing when i plug my iphone into the computer.

It also crashes when i try to click on edit>preference to try to fix it using a similar problem.
By crashing I mean iTunes wont respond and i have to go into my task manager to close it. I can browse iTunes fine but as soon as I touch the 2 previous issues it wont respond.
I've tried running it as administer
Tried running iTunes in safe mode
tried uninstalling it completely and re downloading it (as well as restarting my computer before re downloading iTunes)
I am just trying to get my info off of my Iphone 5 to put on my 6+
Same crashing results when plugging both iphone 5 and 6+

Is your computer (or its operating system) too old to support the current iTunes?
Try downloading iTunes from here. But as you visit this site, note the version of iTunes it is offering to download for you:
http://www.apple.com/itunes/download

Adobe Premier Pro CC Crashes PC with error DRIVER_IRQL_NOT_LESS_OR_EQUAL (wdf01000.sys)

i am a gamer on youtube and i use my all the time i recently did a full system upgrade exceot the ram and hardrive it working fine but then the harddrive became faulty and premier pro cc allways crashed when i opened it so i put a new 120gb ssd in installed
a new version of windows did all the driver updates and it worked fine untill i closed premier pro now im back to it crashes every time i open it and it crashes my pc i allways get this error message DRIVER_IRQL_NOT_LESS_OR_EQUAL (wdf01000.sys)
could someone please help because i really need my pc working again and i hate using my mac

Thanks.
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
A driver tried to access an address that is pageable (or that is completely invalid) while the IRQL was too high. This bug check is usually caused by drivers that have used improper addresses.
2: kd> .trap 0xffffd000fe1dc280
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=00000000c0000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80031ca470a rsp=ffffd000fe1dc410 rbp=00000000c0000001
r8=00000000c0000001 r9=0000000000000000 r10=0000000000000038
r11=ffffd000fe1dc4c0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
Wdf01000!FxRequest::CompleteInternal+0x4a:
fffff800`31ca470a 488b91b8000000 mov rdx,qword ptr [rcx+0B8h] ds:00000000`000000b8=????????????????
On the faulting instruction, there was a failure writing the contents of the
rdx register into the memory address pointed at by the sum of the
rcx register + 0B8h. This was brought upon by USBXHCI.sys.
1. Remove and replace avast! with Windows 8's built-in Windows Defender for temporary troubleshooting purposes as it's likely causing conflicts:
avast! removal -
http://www.avast.com/uninstall-utility
Windows Defender (how to turn on after removal)
A.
Navigate toControl Panel
(with icons). You can do this by hittingStart
> Search > Control Panel.
Once in Control Panel,
change the drop-down fromCategory
to
Large
and/or Small icons.
B.
Among the list of icons, find and click
Action Center.
C.
Assuming the removal of your prior antivirus software went properly, you will notice for both
Spyware and unwated software protection (important) and
Virus protection (important), it'll have a button labeled Turn on now. Click this button (it doesn't matter which, as Windows Defender serves as
both in Windows 8/8.1).
2. I am curious in regards to whether or not your Avstream drivers are causing a problem, as they are rather old:
2: kd> lmvm ElgatoGC658
start end module name
fffff800`34492000 fffff800`344a1000 ElgatoGC658 (deferred)
Image path: \SystemRoot\System32\Drivers\ElgatoGC658.sys
Image name: ElgatoGC658.sys
Timestamp: Wed Nov 09 02:39:12 2011
I would uninstall if no update is available.
Regards,
Patrick
“Be kind whenever possible. It is always possible.” - Dalai Lama

Blue Screen Error - DRIVER_IRQL_NOT_LESS_OR_EQUAL (Netwbw02.sys) - Satellite Laptop

Hi, I have been getting blue screen errors the past couple days.
The error says: DRIVER_IRQL_NOT_LESS_OR_EQUAL (Netwbw02.sys)
Attached is the dump file. Let me know if you are able to open it. Any help would be appreciated!
https://onedrive.live.com/redir?resid=B6AB1143124F198F%21442

Which Satellite? There is a label on the bottom.
Bug Check 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Caused By Driver : fvevol.sys         <--- BitLocker Drive Encryption Driver
If you saw Netwbw02.sys mentioned, give us some more .dmp files.
==================================================
Dump File         : 020215-31750-01.dmp
Crash Time        : 2/2/2015 2:14:04 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : ffffd001`1c2c1000
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000001
Parameter 4       : fffff801`9eff6874
Caused By Driver : fvevol.sys
Caused By Address : fvevol.sys+15f6874
File Description :
Product Name      :
Company           :
File Version      :
Processor         : x64
Computer Name     :
Full Path         : C:\Test\020215-31750-01.dmp
Processors Count : 4
Major Version     : 15
Minor Version     : 9600
==================================================
-Jerry

Windows 7: Crash at classpnp.sys on safe mode, freezes on windows logo on normal boot

Windows 7 Home Premium crashes at classpnp.sys when I try to boot in any of the safe mode options. The normal Windows boot stops at the windows logo screen, and just stays there permanently.
I have tried booting using the Windows install disk to access Windows repair, but it seems to crash halfway through loading aswell. Windows was only installed on this PC a week or two ago.
The motherboard specs can be found here: conrad.com/ce/en/product/874584/Tuning-Kit-AMD-FX-8350-8x-40-GHz-16384-MB?ref=list
I am using a sapphire AMD R9 290X GPU, an 850W thermaltake power supply, a 128gb ssd disk for the OS and antivirus/firewall, and a 2tb hard disk for everything else.
This system was put together less than 2 weeks ago. It ran without a hitch. Then we had several power cuts, which made it seem like it was slowing down. Then a game I was playing crashed, and I was forced to hold down the power button to turn off the PC.
Upon starting again the internet browser (google chrome, and internet explorer) slowed down to an abysmal rate. I tried running antivirus, which came up with no results. Then a spyware and malware search, no results. Finally I reached for the control panel,
but was unable to select anything (mouse click didnt do anything other than highlight icons). Upon restart the system froze at startup screen and at classpnp.sys on safe mode.
I have also tried changing the sata/ide in bios, as recommended on another forum, tried a different GPU, tried removing all but one of the memory sticks, clearing the CMOS cache and booting from windows CD (it is an external CD drive connected via USB, same
one I used to install Windows).
Any other recommendations on how to procede?

Hi,
It seems that Classpnp.sys file is corrupt, which can be caused by improper system shutdown. I think the easiest way is to make a repair install with a Windows installation media disc.
http://support.microsoft.com/kb/2255099
Thanks!
Andy Altmann
TechNet Community Support

Windows 8.1 (64 Bit) crash: DRIVER_IRQL_NOT_LESS_OR_EQUAL

Hi --
Today, I've started to experience bluescreens when running 3D games. The error says DRIVER_IRQL_NOT_LESS_OR_EQUAL. I'm running a 64 bit Windows 8.1.
Can someone tell me how to fix this and let me know what is wrong with my computer? I have a Minidump file uploaded to Onedrive. Please follow the link below. I cannot make it a hyperlink as my account is not yet verified, so copy and paste it.
https://onedrive.live.com/redir?resid=6078B8D3F4C70E85!106&authkey=!AL6m4fbdrcPdC8I&ithint=file%2czip

EL
This was related to your Driver for Intel Graphics Adapter. I would remove the current driver and then install the newest driver available (yours is from 2013) and probably corrupt
Other old drivers needing updating
MBfilt64.sys   7/30/2009 10:40:32 PM
winio64.sys   6/3/2010 11:08:03 PM
SASKUTIL64.SYS   7/12/2011 4:00:01 PM
SASDIFSV64.SYS   7/21/2011 6:03:00 PM
NTIOLib_X64.sys   10/25/2012 5:27:58 AM
Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Ken\Desktop\030715-26421-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9600.17630.amd64fre.winblue_r7.150109-2022
Machine Name:
Kernel base = 0xfffff803`56810000 PsLoadedModuleList = 0xfffff803`56ae9250
Debug session time: Sat Mar 7 20:03:03.561 2015 (UTC - 5:00)
System Uptime: 4 days 23:50:53.286
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck D1, {0, 2, 1, fffff801b5528b5f}
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by : igdkmd64.sys ( igdkmd64+b4b5f )
Followup: MachineOwner
1: kd> !analyze -v
* Bugcheck Analysis *
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff801b5528b5f, address which referenced memory
Debugging Details:
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80356b73138
unable to get nt!MmNonPagedPoolStart
unable to get nt!MmSizeOfNonPagedPoolInBytes
0000000000000000
CURRENT_IRQL: 2
FAULTING_IP:
igdkmd64+b4b5f
fffff801`b5528b5f 488901 mov qword ptr [rcx],rax
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: AV
PROCESS_NAME: Vindictus.exe
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
TRAP_FRAME: ffffd0006b6fcf30 -- (.trap 0xffffd0006b6fcf30)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=ffffe0011ef127d0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff801b5528b5f rsp=ffffd0006b6fd0c0 rbp=ffffd0006b6fd101
r8=ffffe0011ef2db40 r9=0000000000001000 r10=ffffd0006f001de0
r11=ffffd0006b6fd128 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
igdkmd64+0xb4b5f:
fffff801`b5528b5f 488901 mov qword ptr [rcx],rax ds:00000000`00000000=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff8035696c4e9 to fffff803569609a0
STACK_TEXT:
ffffd000`6b6fcde8 fffff803`5696c4e9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
ffffd000`6b6fcdf0 fffff803`5696ad3a : 00000000`00000001 ffffe001`1ef2db40 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
ffffd000`6b6fcf30 fffff801`b5528b5f : 00000000`00000000 ffffd000`6b6fd101 ffffe001`1fc87000 00000000`00000000 : nt!KiPageFault+0x23a
ffffd000`6b6fd0c0 00000000`00000000 : ffffd000`6b6fd101 ffffe001`1fc87000 00000000`00000000 00000000`00000000 : igdkmd64+0xb4b5f
STACK_COMMAND: kb
FOLLOWUP_IP:
igdkmd64+b4b5f
fffff801`b5528b5f 488901 mov qword ptr [rcx],rax
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: igdkmd64+b4b5f
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: igdkmd64
IMAGE_NAME: igdkmd64.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 52b20a48
FAILURE_BUCKET_ID: AV_igdkmd64+b4b5f
BUCKET_ID: AV_igdkmd64+b4b5f
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_igdkmd64+b4b5f
FAILURE_ID_HASH: {fcd16fe4-87dc-ccae-fe29-f4cb21371e64}
Followup: MachineOwner
Wanikiya and Dyami--Team Zigzag

Windows 8 (64 bit) error/crash:DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO.SYS)

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