Windows 8 & Acrobat 9 Pro

Installing Acrobat 9 Pro on a new computer with Windows 8 from a disc (yes I have the key). The program is not working correctly after install.
Done a bunch of installs and uninstalls even going in and finding files related to Acrobat and deleting them before another install.
Did the MS Windows 8 compatability check and used recommended setting (XP service pack 3)
Somebody please point me to something that tells me what special tricks I need to do to get it to install/work right.

http://forums.adobe.com/message/4875071#4875071

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Problems updating Acrobat Pro X to 10.1.0

I tried to update my Windows Acrobat Pro X (from 10.0.3 to 10.1.0) and have been getting some questionable behavior (hard to categorize for these general ones). However, what I did notice specifically is when performed the update (Have done it a couple of times hoping to "repair" the fix), I get an "Error 1328: Error applying patch to file C:\Config.msi\PT56C.tmp....". I selected "Ignore" (which may have been my mistake) and allowed the update to continue. Now, "Tools\Delete page" no longer works (what I've discovered so far) and I get an unpredictable crash/debug session that comes up (using MS Visual Studio).
I've read so far that the only way to eliminate this update is to "start all over" (Didn't see anything on this forum).
Any one else experience this and is there a better fix for it?
Thanks and cheers....Steph

John,
Thanks for the fast reply.
I downloaded the update directly from the Adobe website and installed it locally. I also disabled AVG to make sure security did not get in the way. I am running WinXP SP3.
As I mentioned, tried a couple of times. Same error 1328 result and ensuing problems with Acrobat. Just to be sure, Acrobat was working great before I installed this update I wish I could roll back the update and get Acrobat back to how it was....
Steph

Adobe Acrobat Pro in Windows 7 w/ Autocad in XP Mode- not working

I'm running Autocad Arch Desktop (ADT) in Windows XP Mode within Windows 7, and have Adobe Acrobat Pro installed in Windows 7. Unfortunately, no "Adobe PDF" pulldown was created within ADT once Adobe Pro was installed, and there isn't any sign of Adobe in ADT (normally, Adobe automatically installs pulldowns within ADT once installed). Adobe and ADT function normally otherwise. Does anyone know how to get Adobe Acrobat Pro in Windows 7 to recognize and work with ADT in Windows XP Mode?

Can you tell me how to set the defaults to Courier 10pt font? I tried select all and it's grayed out, but that was after the
fact. Where are the original default presets?
Thank you in advance.

I have Creative Suite 6 Design & Web Premium installed on my HP Windows 7 laptop. All of a sudden Acrobat Pro will not open and I cannot reinstall. Get errors 2203, & Error-Install MSI payload failed with error 1603. Help.

I have not been able to reinstall Acrobat Pro on my laptop. I have Suite 6 Design & Web Premium on my HP laptop. I have Windows 7 operating system. All of a sudden Acrobat Pro will not open so I uninstalled and tried to reinstall the program.
The error messages I get are:
ERROR: Error 2203.Database: C:\Windows\Installer\12102c.ipi. Cannot open database file. System error -2147287035.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 2203.atabase: C:\Windows\Installer\12102c.ipi. Cannot open database file. System error - 2147287035.
ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603
Help PLEASE!

Hi Patricia ,
For error 2203 ,please refer to the following link.
https://helpx.adobe.com/creative-suite/kb/error-2203-install-creative-suite.html
For error 1603 ,refer to this link.
https://helpx.adobe.com/creative-suite/kb/error-1603-install-cs3-cs4.html
Let us know if this solves the issue .If required ,we"ll surely assist you further.
Regards
Sukrit Dhingra

I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acr

I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acrobat doesn't respond to any command I can give and, in place of the pointer arrow, a vertical bar, as the one of the text editor appears. The only way I can stop Acrobat is by means of the task manager. I tried to de-install and the re- install Acrobat but the behaviour is always the same. What can I do??

Have you opened Acrobat and gone to Help>Updates to get an updated install?

"Cannot use adobe reader to view pdf in your web browser" error in Windows 7 and Acrobat pro 8.1.7

I get the error "Cannot use adobe reader to view pdf in your web browser. Reader will now exit. Please exit your browser and try again" in Windows 7 x32 and Windows 7 x64 with Acrobat pro 8.1.7. This happens when trying to open a PDF file in Internet explorer 8.0.760 or when I open a PDF in Quickbooks 2008. If I answer ok or cancel the file opens normally. If I open acrobat 8 first then the pdf files open as expected. I also tried a copy of Acrobat reader with no difference in the outcome. Since this happens on two different computers one fresh copy of windows 7 x64 the other an upgrade to windows 7 x32 and they used to work before the change to windows 7, I assume there is some kind of incompatibility with windows 7 and acrobat. Is this a known issue and will it be fixed in an update to acrobat in the near future?

tvandersluijs - I'm sorry if that screwed up your machine however:
1. What version of Adobe Reader are you using because as you can see the registry entry is for Adobe Reader 9, if ur using Adobe Reader 8 then u need to specify ur version as PAllens entry suggested - "E.g. "C:\Program files\Adobe\Acrobat [version]\Reader\AcroRd32.exe""
2. I've used this solution significantly because I have come across this specific issue for multiple users.
3. All the registry entry does is tell Windows what program to use by default to open/view PDF documents.
My intention wasn't to screw up ur machine or anybody elses as I said I've used this solution many times however what I've should gave is the disclaimer to backup ur registry before u make mods so u can revert back in case. Also the ony other thing I can think of is that this solution was for Windows XP using registry editior 5, I'm noticing that the title of this thread is Windows 7.

Acrobat Pro 8.0 Windows - No Disk Using Organizer

I am running 2 desktop systems a GTW 840GM with XP Pro SP2 and a HP a6245n with Vista SP1, both have drive bay mounted Multimedia Card Readers with 4 devices. I store my PDFs on CF and SD cards.
GTW 840GM( base load with system drivers and Acrobat Pro 8.0 with updates )
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Windows - No Disk error
Exception Processing Message c0000013 Parameters 75b6bf9c 4 75b6bf9c 75b6bf9c
(Cancel) (Try Again) (Continue)
If I click continue 8 times 2 for each physical device the error clears and
if I collapse Computer(navigation panel) the error returns. If insert one media device this reduces the number clicks by 2.
In summary my issue is the errors generated and problems with insertion and removal of smart media when using Organizer to view PDFs.
Is anyone else seeing these errors ?
Thanks
Phil.
PS. I know Organizer is a great tool but no one uses it :}

re: George Johnson
Thank you for the response. This process that we are looking to do is necessary. We have 400+ OLD PDF forms that currently are printed by our print shop and then manually filled out and scanned into our system. The current process requires a clinician to log into our scanning system, identify a patient chart, and then identify the type of report they are scanning in. This process is time consuming with possibility of errors (wrong chart selected, wrong form, etc.). Plus, we have to stock up to 400 forms at each location.
We don’t have the funds to convert 400+ complex forms into electronic submissions where the form fields are discrete and file accordingly. So, what we have come up with to save costs of a new system and reduce potential errors is to add a barcode to each existing form.
Basically, each form will get a barcode and a javascript function in the onload event to process and parse passed in link parameters.
So when a clinician clicks on a form link in our EMR system the form will load passing in the patient acct. number and form name into the link parameters (all on our local intranet) so it will get embedded into the barcode on the form. They will then print the form fill out the data (or have the patient fill it out) and then drop it in the scanner. Our scanning system will automatically see the barcode and file the form under the correct patient and form folder based on the barcode info. (A scanned image of the form will save to the patient profile).
Ultimately we would like to convert all of these forms to electronic signature/submission but we do not have the funds or the time to do this.

Acrobat Pro 8: When I print to pdf I get windows print error message

This just started happening when I installed my acrobat professional 8.0 on my new computer (with Windows XP Pro). Everything works fine, but when I print a document to .pdf, I get that windows printer pop-up message that says that it was unable to print. As a consequence, I get a bunch of allegedly unprinted documents in my printer queue that I have to keep deleting. This is more an annoyance than anything else, but can anyone tell me how to stop this from happening??
THanks.

OK, I'm still not sure I'm getting this, but I printed to file, and then opened the prn file in Acrobat Distiller. The actual pdf file was not in the folder, but I could open it with distiller.
The message below distiller said: tart Time: Tuesday, January 20, 2009 at 13:03:04
Source: retainerpetitionreview.prn
Destination: C:\Documents and Settings\Mark Markus\Desktop\retainerpetitionreview.pdf
Adobe PDF Settings: C:\Documents and Settings\All Users\Application Data\Adobe\Adobe PDF\Settings\Standard.joboptions
%%[ ProductName: Distiller ]%%
%%[Page: 1]%%
%%[Page: 2]%%
%%[Page: 3]%%
%%[LastPage]%%
Distill Time: 00 Hour(s) : 00 Minute(s) : 00.265 Second(s)
**** End of Job ****
However, when I just print "regularly" (not, "to file") the pdf file is saved and generated, but I get that popup error message, which stays in my printer queue, saying that there was an error printing to LPT 1

Trying to install Acrobat Pro XI on Windows 2008R2 VM

Our desktop guys ordered Acrobat Pro XI for some 32-bit Windows 7 VM's.
We also have some server applications running 64-bit Windows 2008R2 that need it and I'm attempting to create a silent install for. I used the customization wizard provided by Adobe and when I attempt to run the command line msi installation, my 64-bit Windows 2008R2 VM blue screens and reboots.
After I bring the VM back up and attempt to run Acrobat, I get the error message "Please uninstall and reinstall the product .. . . Error 1". Not real informative, so not sure where to go from here.
The desktop guys sent me the media and gave me a license key.
Question 1: Do I need a 64-bit version of Acrobat Pro?
Question 2: Will a desktop license suffice on a server?
Question 3: I have 7 servers that require this installation, do I need a different key for each?
Question 4: Do I really need to license each one via the internet?
Please help!!
Thanks
Mike

You actually need more answers than you asking for. . . . That is to say you should start with the Admin Guide: Acrobat-Reader Enterprise Toolkit Home.
You probably need a volume license. Read up on the server doc, look up the right EULA for virtualized environments, and read the section on granting offline exceptions/serialization/installation. Check out the Wizard Guide as well.
Error 1 doesn't sound like an Acrobat error, but it could be. Make sure you have a clean uninstall before retrying. There's a cleaner tool on LABs.
32 Bit is ok.
Ben
Question 1: Do I need a 64-bit version of Acrobat Pro?
Question 2: Will a desktop license suffice on a server?
Question 3: I have 7 servers that require this installation, do I need a different key for each?
Question 4: Do I really need to license each one via the internet?

Acrobat Standard 8.17 AIP not running in Windows 7 Pro 64-bit

Hello,
I am trying to run an AIP that I created for Acrobat 8.0 (updated to 8.17) on Windows 7 Professional 64-bit. I created the AIP and then ran it on Win7RC (32-bit) and it installed fine. I have also tried this same AIP on Windows XP Pro (32-bit) and it works there.
When I try to run the same AIP on W7P x64, I get a flash of the command window and then a flash of the Adobe "Preparing to install" window and then both windows close and the installation terminates. Have tried it from the 32-bit command prompt (%windir%\SysWoW64\cmd.exe) but same failure.
Have moved the AIP package to the root of C: and run it - same failure.
Does anyone have any suggestions on how to get the AIP to work in 64-bit?
Thanks.

Hello - I have been able to get the AIP installed.
Turns out that the installation was hanging because a previous version of Acrobat was already installed. On other machines with Acrobat, I would get a window stating that I had to remove the old software but on W7 x64, the installation simply failed. After removing the old version and trying again, the new installation succeeded.
Thanks to everyone for their help.

Problems in Windows 8 creating PDF documents using Adobe Acrobat Pro 9.5.5

I am running Windows 8 with the latest version of MS Office (version 14) and Adobe Acrobat Pro 9.5.5. I was not having any problems making/printing PDF documents until about 30 days ago. The only things that I can think of that have changed during this time period is 1) I updated my Office Suite to version 14 from the previous version and, most recently, 2) my Adobe Acrobat Reader program was automatically updated to the latest version. I ended-up uninstalled Adobe Reader becuase the new program became my default for openning all Adobe PDF files, even when I tried to force my computer to use Adobe Acrobat Pro as the default (becuase doing so allows me to edit docments with features not available in the free Reader version). When I go to print a Word document, for example, to Adobe Acrobat, the process stalls/stops at the point where you are supposed to choose a location to print/safe the new PDF document file. All I get is the Save-As Screen with most of the buttons and folder tree blank (see example below). After 5-10 seconds, "not responding" shows up in the title of the Save-As Screen and I have to click the "X" box in the upper right corner to abort. This problem seems to have first started when trying to print pictures from the Windows picture viewer. After a while long, I noticed that the same problem occured when printing from my internet browser (Firefox), but I coudl still print from Word or Excel. Now, as of the last couple of days, I can't print from any program except the basic Paint software program. I think this may actually be a Windows issue because when trying to toublshoot this problem, I re-installed Adobe Acrobat Pro and it did not help. I also tried making PDF documents using the free PrimoPDF software and had the exact same problem. I have no idea where to go from here. All I know is that I desperately need to create PDF documents and cannot! Please help!!

You're asking a lot of ancient Acrobat to work with an Office that never existed when it was made. "Just updated my office suite" is a massive change, and Window 8 didn't exist at that time either...

I have Acrobat pro on an old pc with windows 7, and now want to download it on a new pc with windows 8. i found the serial number, but I don't know how to download it.

I have Acrobat pro on an old pc with windows 7, and now want to download it on a new pc with windows 8. i found the serial number, but I don't know how to download it.

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

PDF files created in Acrobat Pro X for Mac will not print correctly on Windows - text is missing

I recently created a PDF file with pictures and texts in Acrobat Pro X. However, when I send it to my coworkers (who work on Windows computers), the printed file contains only images, and no text. I am using Century Gothic - a font that is installed on these Windows computers. When they open the files, they can see the text and everything exactly as it is meant to be. However, upon printing, the text disappears completely.
We are using a Konica Minolta Bizhub printer to complete these printouts. When I print from my computer (the Mac), the files print perfectly on this printer. However, when using the same printer, a Windows user cannot print the text in the PDF's.
Has anyone else run across this problem? I am thinking of trying to embed fonts, however it doesn't seem like it would make much of a difference (since the fonts show up fine on a Windows computer anyways). Is there a known issue with printing PDF's on a Konica Minolta printer?

The archive format you used embeds all fonts, as does Press and Print type job settings. The standard job settings does not embed all fonts and that might be where the problem was.

Adobe Acrobat Pro 9 and Windows Vista

The last version of Adobe I used to use is version 5. Of
course that is outdated, and it would appear that the files I
created with that version are not compatible with the Adobe Reader
9. So I downloaded the trial version of Adobe Acrobat Pro 9 and
tried to install it. The computer I am trying to install it on is
new and the OS running is Windows Vista Home Premium (32-bit I
believe). When it says it is installing, after it reaches
99.blah-blah % it keeps asking me about a scanner being connected.
What the heck is that all about? It's weird. I connect my scanner
and it scans and I print a document to a Microsoft OneNote file,
after which when I close the scanner window the program is not
installed at all. I check my program list from my start menu to see
if it is there; and nothing. This thing is, why the heck doesn't it
just install the full trial program like any other normal
installation? I just want to be able to send word, excel, etc.
documents using the acrobat distiller like I used to and create pdf
documents. This is very frustrating. If this is some kind of
strange compatibility issue with Vista, than I am really starting
to regret buying a system with Vista on it more and more. Can
anyone tell me what is going on here. What I may be doing wrong?
Anything. Please help. Thank you.

Hello,
I'm sorry I'm not able to address your question. These forums
are specific to the
Acrobat.com website and its set of hosted services, and do
not cover the Acrobat family of desktop products.
Any questions related to the Acrobat family of desktop
products would be best suited in the Acrobat User Forums:
Link to
Acrobat Forums
Thanks!
Michelle

Adobe Acrobat Pro 9 crashing in Windows Vista - Need help

Hi,
I have installed Adobe Acrobat Pro 9 in my system which has OS Windows Vista with SP1 and everytime I open a pdf using my newly installed adobe acrobat it crashes.
The general trend it after 10 seconds from opening that pdf file, it just automatically closes itself. I checked the system process and didn't see the adobe process running after it closed itself. So I feel it just crashes for some unknown reason.
I have 1440 X 900 resolution. Don't know if that can be a problem, but I have tried reducing the resolution too but with no help.
Can anyone help me solve this problem.

Since this is a USER TO USER forum, not Adobe support, and as the
only way another user could reply is if they had that exact problem
and also had a solution, you may need to contact Adobe for help
In the US - Adobe General support 800-833-6687
In the US - Adobe Install Problems 800-642-3623

Adobe acrobat pro 9.2 crashes in windows xp sp3 when closing a pdf

Adobe acrobat pro 9.2 crashes in windows xp sp3 when I close a pdf. This means that if I have multiple files open, all of them close. I get an error message from windows that the problem is due to windows' Data Execution Prevention (DEP). I tried making Adobe an exception to windows' DEP and re-started the computer but this did not help the problem. Any ideas about how to fix this problem?

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Thank you so much in advanced.

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