Windows 8 acrobat pro xi cannon pixma 8220 not letting me choose the type of scan
I have scanned documents before with no problem, but today, when I choose Create, From Scanner, it grays out all of the choices except Custom Scan. I want to do a black and white document. Anyone have any ideas what I need to do? Nothing has changed since the last time I used this setup. I have rebooted both the computer and the printer/scanner. The printer/scanner shows up in Device Manager as the default.
This happens when your scanner is set to use WIA drivers. What scanner is listed in the "Scanner" drop down when you click on "Custom Scan"?
Thanks
Varinder
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