Windows 8 activation disappeared after rerolling t...

Good day.
I had purchased 02741N2 Nokia N2520 tablet through Nokia official e-store on 22.12.2013. Device’s IMEI is 358980050172098. For half a year the device was working fine so was Windows 8.
Lately during the Windows update installation process, the tablet froze, and after that was working very unstable. I made a reroll to factory defaults, after which my Windows 8 activation disappeared. Now when I try to re-activate it, it throws an error (0xC004F012). The system asks me to enter the product key, which is stated on the device’s box, or the DVD that comes with it, or in the e-mail, that I was supposed to receive. But there’s NO product key on the box (only IMEI), and I haven’t received neither the DVD nor the e-mail.
                I contacted the Nokia support in Russia (that’s where I live). We tried to activate Windows in many ways, but without success. Then they told me to call Russian Microsoft support service. At Microsoft I was told that if I had purchased Nokia device with pre-installed Windows OS, then all the product key issues should be directed to Nokia (which I already had talked to). Still we also tried to solve the problem by activating Windows 8 by phone, using SLUI 3 and SLUI 4. Nothing of that helped. I also contacted the shop, which delivered the product. They said that they have nothing to do with product keys, since it’s the manufacturer’s responsibility to provide it.
                And so I still have the tablet with un-activated Windows RT 8.1, which doesn’t allow me to use the device properly. Microsoft applications don’t work.
                So is there really no way I can get help from Nokia? Where can I obtain my product key? After all I paid money for the device AND the OS it is running.
Hope for your help. Best regards.
Sergey Syuzev.

Odd, normally the recovery image will have the product key embedded. I think however you'd be better off bringing this up with Nokis Support through a more direct channel. This is a user to user platform.
I guess the easiest and possibly fastest way would be Twitter @NokiaHelps 
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

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