Windows 8 and Cisco Call Connector

Hi,
Does Cisco Call Connector work on Windows 8?
We have a customer running Windows 8 and they have encountered the following error when they tried to install it.
Thanks
Raymond

try using PPTP vpn. it will work without Cisco vpn client. below is config example.
http://www.cisco.com/en/US/tech/tk827/tk369/technologies_configuration_example09186a00801e51e2.shtml
hope this helps.

Similar Messages

CallRex and Cisco Call Connector software

I'm quoting a UC560 solution for a client that needs call recording along with Call Connector. I am interested in CallRex but it appears it is based on TAPI and therefore, unlikely to get it setup in the same environment as Call Connector. Am I correct in assuming I can't get both for the same phones? Anyone have experience with this or any recommendations or workarounds? I'm also looking at TIM Talk, but I may only need to do a few phones and CallRex appears attractive for recording only a few select phones based on their user cost.
thanks,
Steve

Hi Nathan, from my understanding CallRex registers the TAPI under the ephone, correct? The Cisco Call Connector also does the same thing. In the past I've had issues trying to setup the UC system to dial out from a CRM along with having the Cisco Call Connector. In this experience I had an issue as the Call Connector server would register and hold onto the TAPI for that ephone and it broke the dial out function of the CRM. So you are saying to setup a dual endpoint on the Cisco device, one being hard phone and one being a softphone, registering 1 TAPI to CallRex and the other TAPI to Call Connector?
If that's the case though, the softphone would need to be on at all times in order for it to register the TAPI, correct? Am I understanding this or missing something?

Cisco Call Connector Server Confusion

Hi all, we have a customer who is interested in the Cisco Call Connector Server.
In terms of ordering do I need 1 X SW-UCC-SERVER and then however many client licenses SW-UCC-CLIENT-1? Or are the Client licenses SW-UCC-CME?
Also does anyone know if the Call Connector Client will work over terminal services?
Also can Cisco provide copies for demo purposes?
Any info greatly appreciated.

Hi Nathan, from my understanding CallRex registers the TAPI under the ephone, correct? The Cisco Call Connector also does the same thing. In the past I've had issues trying to setup the UC system to dial out from a CRM along with having the Cisco Call Connector. In this experience I had an issue as the Call Connector server would register and hold onto the TAPI for that ephone and it broke the dial out function of the CRM. So you are saying to setup a dual endpoint on the Cisco device, one being hard phone and one being a softphone, registering 1 TAPI to CallRex and the other TAPI to Call Connector?
If that's the case though, the softphone would need to be on at all times in order for it to register the TAPI, correct? Am I understanding this or missing something?

Connectivity Issue between ASA 5520 firewall and Cisco Call Manager

Recently i have installed ASA 5520 firewall, Below is the detail for my network
ASA 5520 inside ip: 10.12.10.2/24
Cisco Switch 3560 IP: 10.12.10.1/24 for Data and 10.12.110.2/24 for Voice
Cisco Call Manager 3825 IP: 10.12.110.2/24
The users and the IP phone are getting IP from the DHCP server which configured on cisco 3560 Switch.
the Default Gateway for Data user is 10.12.10.2/24 and
for the voice users is 10.12.110.2/24
now the problem is that the users is not able to ping 10.12.110.2 call manager. please if somebody can help in this regard. i will appreciate the prompt response against this issues.

Actually i don't wana to insert new subnet and complicate the nework. i need a simple way to solve the problem. below is the details for the asa 5520 config.
ASA Version 8.2(1)
name x.x.x.x Mobily
interface GigabitEthernet0/0
nameif inside
security-level 99
ip address 10.12.10.2 255.255.255.0
interface GigabitEthernet0/1
nameif outside
security-level 0
ip address x.x.x.x 255.255.255.252
object-group service DM_INLINE_SERVICE_1
service-object tcp-udp
service-object ip
service-object icmp
service-object udp
service-object tcp eq ftp
service-object tcp eq www
service-object tcp eq https
service-object tcp eq ssh
service-object tcp eq telnet
access-list RA_VPN_splitTunnelAcl_1 standard permit Inside-Network 255.255.255.0
access-list RA_VPN_splitTunnelAcl standard permit Inside-Network 255.255.255.0
access-list inside_nat0_outbound extended permit ip Inside-Network 255.255.255.0 10.12.10.16 255.255.255.240
access-list inside_nat0_outbound extended permit object-group DM_INLINE_SERVICE_1 10.12.10.16 255.255.255.240 Inside-Network 255.255.255.0
access-list inside_nat0_outbound_1 extended permit ip Inside-Network 255.255.255.0 10.12.10.16 255.255.255.240
pager lines 24
logging enable
logging asdm informational
mtu inside 1500
mtu outside 1500
mtu mgmt 1500
ip local pool VPN-Pool 172.16.1.1-172.16.1.30 mask 255.255.255.0
ip local pool VPN-Users 10.12.10.21-10.12.10.30 mask 255.255.255.0
no failover
icmp unreachable rate-limit 1 burst-size 1
asdm image disk0:/asdm-641.bin
asdm history enable
arp timeout 14400
global (inside) 2 interface
global (outside) 1 interface
nat (inside) 0 access-list inside_nat0_outbound_1
nat (inside) 1 Inside-Network 255.255.255.0
route outside 0.0.0.0 0.0.0.0 Mobily 1
timeout xlate 3:00:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
dynamic-access-policy-record DfltAccessPolicy
http server enable
http Mgmt-Network 255.255.255.0 mgmt
http Inside-Network 255.255.255.0 inside
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart
crypto ipsec transform-set ESP-AES-256-MD5 esp-aes-256 esp-md5-hmac
crypto ipsec transform-set ESP-DES-SHA esp-des esp-sha-hmac
crypto ipsec transform-set ESP-DES-MD5 esp-des esp-md5-hmac
crypto ipsec transform-set ESP-AES-192-MD5 esp-aes-192 esp-md5-hmac
crypto ipsec transform-set ESP-3DES-MD5 esp-3des esp-md5-hmac
crypto ipsec transform-set ESP-AES-256-SHA esp-aes-256 esp-sha-hmac
crypto ipsec transform-set ESP-AES-128-SHA esp-aes esp-sha-hmac
crypto ipsec transform-set ESP-AES-192-SHA esp-aes-192 esp-sha-hmac
crypto ipsec transform-set ESP-AES-128-MD5 esp-aes esp-md5-hmac
crypto ipsec transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
crypto ipsec security-association lifetime seconds 28800
crypto ipsec security-association lifetime kilobytes 4608000
crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set pfs
crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set transform-set ESP-AES-128-SHA ESP-AES-128-MD5 ESP-AES-192-SHA ESP-AES-192-MD5 ESP-AES-256-SHA ESP-AES-256-MD5 ESP-3DES-SHA ESP-3DES-MD5 ESP-DES-SHA ESP-DES-MD5
crypto map outside_map 65535 ipsec-isakmp dynamic SYSTEM_DEFAULT_CRYPTO_MAP
crypto map outside_map interface outside
crypto isakmp enable outside
crypto isakmp policy 10
authentication pre-share
encryption 3des
hash sha
group 2
lifetime 86400
crypto isakmp policy 30
authentication pre-share
encryption 3des
hash md5
group 2
lifetime 86400
telnet Inside-Network 255.255.255.0 inside
telnet timeout 5
ssh Inside-Network 255.255.255.255 inside
<--- More ---> ssh timeout 5
console timeout 0
threat-detection basic-threat
threat-detection statistics access-list
no threat-detection statistics tcp-intercept
webvpn
group-policy RA_VPN internal
group-policy RA_VPN attributes
dns-server value 86.51.34.17 8.8.8.8
vpn-tunnel-protocol IPSec
split-tunnel-policy tunnelspecified
split-tunnel-network-list value RA_VPN_splitTunnelAcl
username admin password LPtK/u1LnvHTA2vO encrypted privilege 15
tunnel-group RA_VPN type remote-access
tunnel-group RA_VPN general-attributes
address-pool VPN-Users
default-group-policy RA_VPN
tunnel-group RA_VPN ipsec-attributes
pre-shared-key *
class-map inspection_default
match default-inspection-traffic
policy-map type inspect dns preset_dns_map
parameters
message-length maximum 512
policy-map global_policy
class inspection_default
inspect dns preset_dns_map
inspect ftp
inspect h323 h225
inspect h323 ras
inspect netbios
inspect rsh
inspect rtsp
inspect skinny
inspect esmtp
inspect sqlnet
inspect sunrpc
inspect tftp
inspect sip
inspect xdmcp
service-policy global_policy global
prompt hostname context
Cryptochecksum:e5a64fa92ae465cd7dabd01ce605307d
: end

Eurocom and Cisco Call release

Hi Pros,
I have a problem here, I been trying to resolve this issue for months.I still dont find out what the magic fix is.
There it is, I have a telecom system: A Gateway PRI, a 2801 which does only translation between the PSTN network and the Iridium Network(satellite-8816), and a few Eurocom Unit connected to the 2801 via FXO port.
The communication flow works great, the issue I am having is sometimes certains calls can stay up for more than 24 hours!!!
When this happens, I have to physicly shutdown the port or reboot the 2801. Still can find out whether this Eurocom common issue or it cisco!
With this issue going on for months, I am pretty sure that we been over-bill our customer.
Any ideas or suggestions are more than welcome and thanks in advance for your help guys.

Any ideas guys???!!

German Dial Plan Smart Cisco Call Connector Server

Hi everyboddy,
has someone the Dialplan Config for the UCC ?
In the rar Documents in this Forum the Links for the examples are down.
https://supportforums.cisco.com/docs/DOC-11019
Philipp

jeliasoncisco wrote:Hello. I have a growing practice selling UC500 and would like to know this too. Cisco, please keep selling and developing this. Thanks a million!
Check forums here or talk to your Channel Account Manager.
Cisco doesn't care for the UC500 anymore and will not continue selling it for much longer.

Call/video not working between Cisco jabber for Windows and VCS control C40s

Hello,
I've been struggling with no luck how to make a call using Cisco Jabber for Windows 9.6.0 registered to CM 8.6.2 with intercluster ICT to another CM 8.6.2 where we have a VCS Control 7.0.2 via GK H225, and all C40s are registered as H.323.
The VCS has interworking between H323 and SIP, however not sure if there is any problem with that. Assuming it is ok, not sure either if I'm facing any interoperability issue because in my remote site I have C40 (H323 registered at VCS and SIP listening mode) and cisco jabber for windows which is SIP based.
If is not possible, would I be able to change my C40 from H323 to SIP at VCS, or have both H323/SIP registered at VCS? If so, will I need to change as well instead of GK I'll have to establish a SIP Trunk between the CM and VCS?
Another thing I do not believe either I would be able to have one VCS connected with two clusters, right?
I'm just trying to find a solution in case my current topology is not compatible, but feel free if you have any better idea to make it work.
Anyway here is what is happening:
When I make a call from my cisco jabber windows to C40 using alias number. The call is being redirected just fine to the C40 and it rings, however when someoene or the auto answer picks it up, the call dropped right away.
However, if I enabled the MTP in my CSF device, the call gets longer before dropping. I was even able to see my jabber " start video" turns green, before was grayed out all the time and the call dropped faster. I hear a fast busy tone.
I'm able to provide SDI traces, logs, diagnostic sip/h323 calls from VCS in order to know for sure if this is an incompatible issue or something I can workaround.
Let me know if someone of you are interested in read these logs or could point me on the right direction.
Thanks!

Ok,
I have looked at both logs. I have to mentinon though that you didnt
provide the log that shows the h323 setup between cucm and the VCS. This
is most likely because the call originated from a different cucm than
the ones you provided the logs from.
The call would have orginated from the first cucm in the cucm group of
this trunk: Name=RL_TRUNK_VIDEO
The cucm ip will be : 10.252.53.10.
This is the VCS log that confirms where the h323 request originated
from:
pr 10 22:50:29 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:29,187"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="54000"
Received RAS PDU:
Having said that here is my analysis of the logs that you sent..
Jabber sent an INVITE to CUCM and advertised all the codecs (audio and
video it can support)..
Observer that Jabber says it doesnt support G729 anexB
21:55:16.576 |//SIP/SIPTcp/wait_SdlReadRsp: Incoming SIP TCP message
from 10.223.20.73 on port 54677 index 90661 with 2220 bytes:
[862370,NET]
INVITE sip:[email protected];user=phone SIP/2.0
Via: SIP/2.0/TCP 10.223.20.73:54677;branch=z9hG4bK000029d3
From: "4122107" <sip:[email protected]>;tag=00059a3c78000011000070b0
-00000e65
To: <sip:[email protected]>
Call-ID: [email protected]
Max-Forwards: 70
Date: Fri, 11 Apr 2014 01:55:16 GMT
CSeq: 101 INVITE
User-Agent: Cisco-CSF/9.4.1
m=audio 19252 RTP/AVP 0 8 18 105 104 101
c=IN IP4 10.223.20.73
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 G7221/16000
a=fmtp:105 bitrate=24000
a=rtpmap:104 G7221/16000
a=fmtp:104 bitrate=32000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv
m=video 28878 RTP/AVP 97
c=IN IP4 10.223.20.73
++++Now lets observer the capabilites exchange during h245 negotiation
between cucm and VCS++++
Here CUCM advertises its caps to VCS (afterreceiving caps from VCS)
Note that G729A, G729AB, G729 is all advertised..
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,017"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="45660"
Received H.245 PDU:
value MultimediaSystemControlMessage
::= request : terminalCapabilitySet
capabilityTableEntryNumber 2,
       capability receiveAudioCapability :
g729wAnnexB : 6
       capabilityTableEntryNumber 3,
   capability receiveAudioCapability : g729AnnexAwAnnexB : 6
       capabilityTableEntryNumber 4,
       capability
receiveAudioCapability : g729 : 6
capabilityTableEntryNumber 5,
       capability receiveAudioCapability :
g729AnnexA : 6
++++++
After doing MSD (master slave determination, we move to the OLC phas e..
Here we see that the far end..c40 wants to use G729AB for media++++
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,783"
Module="network.h323" Level="DEBUG": Src-ip="10.224.114.11" Src-
port="11163"
Received H.245 PDU:
value MultimediaSystemControlMessage
::= request : openLogicalChannel :
   forwardLogicalChannelNumber 1,
forwardLogicalChannelParameters
     dataType audioData :
g729AnnexAwAnnexB : 20,
     multiplexParameters
h2250LogicalChannelParameters :
+++Next VCS sends G729AB as the codec to use to CUCM+++
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,784"
Module="network.h323" Level="DEBUG": Dst-ip="10.252.53.10" Dst-
port="45660"
Sending H.245 PDU:
value MultimediaSystemControlMessage
::= request : openLogicalChannel :
   forwardLogicalChannelNumber 1,
forwardLogicalChannelParameters
     dataType audioData :
g729AnnexAwAnnexB : 20,
     multiplexParameters
h2250LogicalChannelParameters :
++++The next thing we get is an OLC reject from CUCM and this is where
th call drops++
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,790"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="45660"
Received H.245 PDU:
value MultimediaSystemControlMessage
::= response : openLogicalChannelReject :
forwardLogicalChannelNumber 1,
   cause dataTypeNotSupported : NULL
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,790"
Module="network.h323" Level="INFO": Dst-ip="10.224.114.11" Dst-
port="11163"
Detail="Sending H.245 OpenLogicalChannelRejResponse
+++We then receive a call release from cucm with cause code of 47:
resource unavailable++++
Apr 10 22:50:32 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:32,365"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="50913"
Received H.225 PDU:
Q931
   Message Type: Release
Complete
   Call reference flag: Message sent from originating side
Call reference value: 0x7b
   Info Element : Cause
     Location: Usr
   Cause Value: Resource unavailable
   Info Element : User User
   Length = 22
Suggestions:
Change the region setting between the ICT trunk to VCS and Jabber to use
G711 and test again.

Cisco Smart Call Connector / Advanced Client / Server for UC500

Would like to hear from Cisco:
Is there still development in progress on Cisco Smart Call Connector, the advanced client, server and operator involving compatibility and support for Windows 8 / Outlook 2013 / and IE 10 32 and 64 bit ?
Please vote this up if interested !

jeliasoncisco wrote:Hello. I have a growing practice selling UC500 and would like to know this too. Cisco, please keep selling and developing this. Thanks a million!
Check forums here or talk to your Channel Account Manager.
Cisco doesn't care for the UC500 anymore and will not continue selling it for much longer.

How to call new window and text element without changing print program

Hi Friends,
I have requirement like this . i have a standard print prog and custom form. i want add 2 to 3 extra windows in the form and i have to print some data. but how can v do this with out changing the print program. i know that to pick new fields through subroutines. but how can v call new windows and new text elements with out changing the print program.
usually in the print program we write as follows.
write_form
window = 'HEADER'
textelemtn = 'HEADER'
can we accomplish this one also through subroutines or any other way is there.
can any one pls suggest this.
Thanks in advance.
Rahul

u copy the standard print program and make custom program.
write your own codes in it.
assign this program in the place of standard print program.
Reward points, if helpful.

Ever since the latest update, my task bar (if it's called that - it's the one with "file,edit,view, etc") will "grey out" and I won't be able to type into any websites I visit. Only way to fix:either restart Firefox or reduce the window and open it again.

Ever since the latest update, my task bar (if it's called that - it's the one with "file,edit,view, etc") will "grey out" and I won't be able to type into any websites I visit. Only way I can proceed is if either restart Firefox (very annoying) or reduce the window and open it again. Please help!

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
See also:
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*http://kb.mozillazine.org/Corrupt_localstore.rdf

Transfer VOIP Calls Between Cisco Desk Phone and Cisco Jabber For IPhone 9.5

Does anyone know how to transfer an active voip call from a Cisco IP Desk Phone to Cisco Jabber for IPhone? I can transfer a call from Cisco Jabber for IPhone to my Cisco IP Desk Phone no problem. I put the call on hold and then click "Resume" on my Cisco IP Desk Phone. However I cannot do the same but the other way around. If I put the call on hold on my Cisco IP Desk Phone, I see "no active call" on my Jabber client. The only information I could find slighlty relevant was using the Mobility Key/Remote Destination Profile feature however this defeats the object as this will forward to an external number, e.g. mobile and I just want to transfer the call within the VOIP environment between the two devices that are using the same directory number.
I am using Cisco Call Manager 9.1(2), Cisco Presence 9.1 and Cisco Jabber for IPhone 9.5.
Any help would be greatly appreciated.
Kind Regards,
Paul Parker.

Did you ever find an answer to this ?
I am seeing the same behavior and trying so see if I can put calls on hold and pick them up both ways also.
The only answer I seem to have found is to use park instead
That would/should work but I would just prefer to hold/unhold
Just not sure why we would not be able to hold/unhold on what is essentially a "shared" line
Does anyone have this working for them ?

On my G5 mac at work, I am getting - don't know what to call it - looks like extraneous matrix type code around prompt windows and in applications. Sometimes I will get large shapes of colors, yellows, magentas, cyans. Anyone else experience this?

On my G5 mac at work, I am getting - don't know what to call it - looks like extraneous matrix type code around prompt windows and in applications. Sometimes I will get large shapes of colors, yellows, magentas, cyans. Anyone else experience this?
I will attach a recent screen shot of a print window I opened and the extra code is above and below the window. There are matrix type blocks of code and then lines under the window. I get this all the time and it is getting worse.
Any help to get rid of it would be appreciated.
Thanks
TatteredSkull

It's likely the Video card, or possibly heat.
At the Apple Icon at top left>About this Mac.
Then click on More Info>Hardware and report this upto *but not including the Serial#*...
Hardware Overview:
Machine Name: Power Mac G5 Quad
Machine Model: PowerMac11,2
CPU Type: PowerPC G5 (1.1)
Number Of CPUs: 4
CPU Speed: 2.5 GHz
L2 Cache (per CPU): 1 MB
Memory: 10 GB
Bus Speed: 1.25 GHz
Boot ROM Version: 5.2.7f1
Get Temperature Monitor to see if it's heat related...
http://www.macupdate.com/info.php/id/12381/temperature-monitor
iStat Menus...
http://bjango.com/mac/istatmenus/
And/or iStat Pro...
http://www.islayer.com/apps/istatpro/
If you have any temps in the 70°C/160°F range, that's likely it.

Need to disable logs of Received and placed calls in cisco

Hi All,
How and Where do i disable the logs of received and placed calls in cisco phone configuration?
I am using CUCM V7X.
Thanks in advance !!!!

I've tried them all and nothing beats Verizon. All around. I live in a building with metal walls and couldn't get reception with my iPhone 5. I looked on eBay and saw a Verizon Wireless Network Extender actually made to Verizon specs by Samsung. I checked the prices and a new one from Verizon was $159.00. I got one on eBay for $59.00 free shipping. Hooked it up, called Verizon for free activation and now I always have 5 bar reception. No additional charges besides purchasing the extender. Out of 5 different providers including AT&T I get the best reception everywhere with Verizon.
Just thought you might want to know.

Placing, and receiving calls through the iPhone's dock connector.

Can calls be placed and received through the iPhone's dock connector?
For example, assume you have a device, with two connectors, an iPhone dock, and a telephone jack. The device would allow you to connect a standard phone, cordless phone base station, fax machine, etc, and make calls using your iPhone cell service instead of you landline.

No, that can not be done.

Cisco Call Manager and MGCP Question

Hello,
I appreciate if somebody can help.
Scenario:
Site 1 PSTN E1----VG----Call Manager----VG--- PABX---Site 2 PSTN1 E1
I have configured a dialing pattern on Cisco call manager 6.xxxxxx to Send to VG on Site1
Both VG routers are using MGCP with call Manager.
The problem if from Site 2 tries to call 6xxxxxx the call manager is not routing the call to the VG in site 1.
I did debug ccapi inout and on Site 2 VG the call response was the number unassigned. This means that the call Manager is searching the directory for the destination but it is not searching the route patterns.
Any ideas to override this and ask the call manager to check it's destination pattern?
Thanks,

Problem solved. The VG in Site 2 was in a CSS that is not allowed to dial PSTN.
Regards,

Windows 8 and Cisco Call Connector

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